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  • Fundraiser/Canvasser for Non-Profits
    Fundraiser/Canvasser for Non-Profits
    6 hours ago
    $20–$24 hourly
    Full-time
    Manhattan, New York

    One Sixty Fundraising are looking for outgoing, confident and passionate activists to join our sociable, high energy fundraising team in NYC! Hours: Full Time - Monday to Friday 9:45am-6pm Pay: $20/hr (guaranteed base pay after paid training), increasing to $24/hr plus uncapped bonuses (paid weekly!) One Sixty International are the leading fundraising agency in the UK, USA and Malaysia. We work with incredible non-profits such as the ASPCA, The Nature Conservancy, and Children International to generate vital funds so they can keep doing the amazing work that they do! The Position: You will work with your team on different busy streets in the city where you will engage in incredible conversations with members of the public, inspiring them to become a supporter of the non-profit you are representing through an ongoing donation. Each and every conversation you have will have a positive impact, making the world a better place! We're looking for energetic, confident communicators who aren't afraid to strike up a conversation to represent one of our incredible charity partners. If you're interested in fighting poverty, campaigning for equality for all, promoting animal welfare or saving the planet - we want to hear from you! Benefits: • Guaranteed hourly rate of pay plus bonuses - this is NOT a commission-only position! After paid training you will earn a base pay of $20/hr, increasing to $24/hr with good performance., • Full time, consistent schedule, working Monday-Friday 9:45am-6pm., • Healthcare, dental and vision, 401k, plus access to our Employee Assistance Program., • Paid time off., • Paid training and opportunities for professional development. Ability to move up to team leader and management positions., • Opportunities to travel to our other offices within the US, plus the UK and Malaysia! Requirements: • Ability to work 5 full days, Monday to Friday from 9:45am-6pm., • Available to work full time for a minimum of 3 months., • Happy to work outside in different locations within the city each day., • Must be a confident communicator, and thrive in high-energy fast-paced environments., • Some experience or interest in social justice, activism, poverty alleviation, humanitarian causes, the environment, charitable causes, and/or non profit organizations!

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  • Franchise Business Consultant (NJ/NY)
    Franchise Business Consultant (NJ/NY)
    6 hours ago
    $100000–$115000 yearly
    Full-time
    Moonachie

    Reports to: Director of Operations With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As a Franchise Business Consultant, you are responsible for maximizing the assigned district's revenue and cash flow growth by efficient use of people, processes and planning. You will be responsible for the execution of an obsessive guest experience that continually exceeds guest expectations. The ideal candidate will provide leadership and vision to their District management staff in our vision to re-establish the neighborhood bakery café as the heart of the community around the world. KNOWLEDGE AND RESPONSIBILITIES • Support strategic planning, implementation and follow up initiatives amongst the team of managers in their market., • Responsible for the primary focus on corporate café operations and all aspects of corporate talent, including talent acquisition, retention and development, where applicable., • Offer guidance and mentorship to other members of the operations team in their respective market - when / where applicable., • Identifies the training needs of cafe managers and works in conjunction with training team to execute applicable training., • Facilitates one-on-one or classroom training as appropriate and needed with franchisee teams., • Creates a mentoring and supportive environment focused on continuous development of teams., • Supports franchisee owners and their GMs to ensure they have processes and procedures to manage performance, like skills evaluations and assessments and performance management, • Also support owners and GMs to ensure they are knowledgeable and aware of the training and development curriculum to ensure their teams have the training necessary to do their jobs to the best of their abilities., • Continually inspects the Region/District's Operational and Guest Service standards; consistently communicates standards to cafe managers and ensures execution at café level., • Proactively meets or exceeds guest experiences; deals promptly with complaints received and puts action plans into place to address service gaps., • Consistent with the Region/Districts plan, ensures cafe managers have specific, focused and well-executed sales and marketing plans. Evaluates cafe financial progress and performance and helps to develop action plans accordingly., • Ensures adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation., • Ensures that policies and procedures are in compliance with organization's policies and with all local and state regulations., • Utilizes preventive maintenance programs to maintain cafe facilities., • Ability to work varying shifts, weekends and holidays, as well as extended workdays to support business needs., • Other duties may be assigned. WHAT YOU NEED TO HAVE • Bachelor's degree and 5-7 years of progressive related experience in high-volume retail, entertainment, hospitality, or restaurant venue are required., • At least 3 to 5 years of progressive management experience managing teams., • Relevant experience or equivalent combination of education and experience is also acceptable., • Thorough knowledge of working Point of Sale (POS) register systems, Toast experience preferred., • Strong Inventory Planning and Management skills required., • P&L capability and sales/marketing skills and abilities., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Animal Care Supervisor
    Animal Care Supervisor
    1 day ago
    Full-time
    The Bronx, New York

    ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals. We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need. Summary This position works with and supports the Animal Care Team and is responsible for direct supervision of Animal Care Specialists. This includes the monitoring of their daily activities, focusing on gold standard care for all animals in our care. You are responsible for clearly communicating job expectations, job training, and holding staff accountable to the approved procedures. Our ideal candidate enjoys providing coaching and guidance, and you have some previous supervisory experience. You are excited to take on the unique challenges and rewards of working with a large team of dedicated shelter staff and volunteers. You also enjoy sharing your skill and knowledge with others in order to improve quality of care in the shelter, decrease stress, and continually expand the scope of our programs. You are self-motivated and able to work independently. Overall, you are passionate about animal welfare and about the people who make quality care possible, and you are eager to be at the helm of a progressive and expansive program. Required Qualifications High School diploma or GED is required. Minimum 6 months of prior animal handling experience required. Must be forward thinking and anticipate challenges, responding to them quickly and completely. Must be adaptable and receptive to rapidly evolving protocols. Treats animals and people with respect, considering all individuals as potential collaborators with something to offer. Available to modify schedule as needed to meet the needs of the organization. Ability to travel throughout the five boroughs periodically, and nationally for training opportunities. Must be able to lift and move up to 50lbs and stand for long periods of time. Benefits ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities. Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan. Essential Job Functions Assign work that includes cleaning of primary animal housing, animal rooms, and supplies; laundry; dog walking and animal enrichment. Inspect and evaluate quality of kennel cleanliness, room tidiness, and general carrying out of assigned duties by staff; follow up as needed. Participate in Animal Care staff hiring, including Hiring Info Sessions, evaluations and disciplinary action in cooperation with Care Center Manager and Human Resources. Establish, monitor and measure staff performance goals and provide performance evaluations to Animal Care team. Other Responsibilities Create weekly staff schedules that meet the needs of the Care Center. Circulate through Care Center on an ongoing basis to ensure staff are productive and have the support they need; assist with issues or concerns, real-time. Provide hands on training for new staff that aims to have them meet or exceed minimum standards by the end of their probationary period. Interact with staff in a manner that calls them up to greatness and empowers them to be open and teamwork oriented. Oversee inventory management, ensuring the Animal Care team always has an adequate inventory of supplies. Review and complete Animal Care team payroll records. Ensure that the locations of animals in Shelter Buddy remain accurate and are updated as needed to ensure accuracy. Review, manage, and respond to staff schedules, overtime, leave requests, time and attendance reports. In absence of Care Center Manager, assume all operational responsibilities in managing the Animal Care Center. Upon completion of training and certification, ability to provide emergency euthanasia on an as needed basis. Enthusiastically participate in ACC forums and events including supervisor meetings, trainings, and conference calls, and special events. Collaborate with other organizational leaders to explore new endeavors, reflect on current operations, or otherwise problem solve. Fear Free certification required within 30 days of hire. Complete other duties as assigned by supervisor. Preferred Qualifications Minimum 3 years of relevant experience with one year in a role supervising or directing staff as well experience in shelter is preferred. Prior supervisor experience with union staff is a plus. Basic familiarity with computers, MS Word and MS Outlook. Ability to excel in a fast-paced, high stress environment. Is an expert communicator, a people person, and a team player. Demonstrates mentorship qualities and is able to provide intensive support and interaction to a mostly junior staff. Is organized, detail oriented, able to maintain composure when faced with emotional situations including medically and behaviorally compromised animals. Work Environment At ACC it's all hands-on deck. We work together as a team, which means you may be asked to help with tasks that involve working outside in all sorts of weather. As a busy animal shelter in one of the biggest cities in the world it can get noisy inside. Employees should have the ability to remain calm yet professional in stressful situations involving animals and/or members of the public. ACC houses hundreds of animals in its facilities at any given time and with that comes fur, odors and other airborne particles in abundance. ACC offers many low-cost services to pets and people in need. This includes compassionate end-of-life services for people who cannot afford to go to a private veterinary office but still want to provide a professional and peaceful transition for their beloved pet. This position will train at our Queens or Manhattan Care Center locations until the Bronx Care Center is open. Reports To: Care Center Manager Overtime: This is a non-union position and is eligible for overtime. This is a full time job Job Contact Details Name Ilyasah Long-Hamilton Title Recruitment Coordinator

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  • Cashier/Barista
    Cashier/Barista
    21 hours ago
    $16–$16.5 hourly
    Part-time
    Manhattan, New York

    Reports to: General Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR Our Retailers are brand ambassadors who genuinely love our food, love our brand and are customer obsessed! They pay attention to our guests, to their role, to detail and to our product quality. They are happy to see you and happier to serve you! Our Retailers bring a smile to your face because we believe the world needs more moments of joy. KNOWLEDGE AND RESPONSIBILITIES • Providing excellent customer service to all customers that come into the establishment or call for orders following Paris Baguette's high standard of excellence, • Check quality of all the products for displays and organize rotation of displays for all pastries and desserts, • Make beverages on the basis and demand during operating business hours and prepare coffee, • Always keep all areas of the store clean while operating during business hours, • Refill and organize all pasties and beverages on display, • Work with a high sense of urgency, honesty, integrity, and as efficiently as possible., • Assisting guests with any inquiries and educating guests on menu items and any special promotions, • Operate POS system (Toast) and perform tasks such as cash handling and credit card processing with attention to accuracy, • Openness to learn about our quality products, specialty menu items, and coffee, • Pay attention to guests and greet guests by making eye contact, smiling and spreading joy!, • Understanding the guest is the center of it all, • Answering questions and assisting guests with order decisions and processes, • Knowing how to suggestively sell to enhance the guest experience and increasing sales, • Always happy to help! Our retailers want our guests and their fellow team members to feel comfortable and welcome coming to us for assistance. Smiling, spreading joy and being positive with every interaction are non-negotiables, • Working specific stations, as needed: * Barista – As a part of our mission, the barista is crucial role in creating expertly crafted brewed goods for our guests, of the highest quality, delivering joy to everyone!, • POS – Directly interacting with our guests, creating a warm and welcoming bakery café experience, delivering joy to everyone. Additional focal points of this station are packaging pastries to standard, suggesting made to order beverages, and inviting guests to return., • Greeter – Where applicable, the greeter is responsible for offering a warm welcome to our guests and directing them to the appropriate area., • Merchandiser – The merchandiser is a master at work, reinforcing the delectable charm of the bakery display. The merchandiser continually focuses on re-stocking product in all areas of the café, ensuring the displays are aesthetically pleasing and bountiful!, • Pick-Up Specialist – The specialist focuses on spreading joy to our guests by ensuring all pickup and delivery orders are prepared, packaged, and fulfilled in a timely manner. This individual assists with fulfilling our mission by delivering joy to everyone! WHAT YOU NEED TO HAVE • Minimum of 1-2 years of Retail, Customer Service and food handling experience, preferred., • Minimum High School Diploma/GED or Some College, preferred., • Ability to work weekends and holidays., • Positive and passionate attitude!, • High sense of integrity and ownership., • Basic math skills (add, subtract, multiply, divide)., • Able to lift up to 25 lbs., • Time management, ability to prioritize and follow direction., • Adherence to food safety guidelines., • Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions., • Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us., • High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Flexible work schedule, • Competitive compensation, • Eligible for tips upon completion of training!, • Discounted meals during your shift, • Free Cake for your Birthday, • Medical, Dental and Vision Benefits for full time employee

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  • Quality Process Owner
    Quality Process Owner
    5 days ago
    Full-time
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Vice President of IT
    Vice President of IT
    21 hours ago
    $175000–$195000 yearly
    Full-time
    Moonachie

    Reports to: Chief Development Officer With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The Vice President of IT will drive the strategic vision, implementation, and oversight of all technology systems. This role ensures that technology supports and advances the company's operational goals, growth initiatives, and guest experience, while maintaining the highest standards of data security and system performance. The VP of IT will oversee the implementation of robust cybersecurity frameworks, and ensure compliance with industry best practices, while managing network systems to guarantee reliability, and protection of company and customer data. KNOWLEDGE AND RESPONSIBILITIES • Oversee the planning, execution, and successful placement of all new technology systems, including POS, back-office, digital ordering, and other QSR technologies while ensuring integration and minimal disruption to operations., • Build and maintain strong relationships with technology vendors, service providers, and strategic partners. Negotiate contracts, manage performance, and ensure vendors deliver solutions that align with business needs and budget., • Collaborate with cross-functional leaders to align technology initiatives with business objectives., • Develop and execute IT roadmaps that support company growth, operational efficiency, and innovation., • Identify emerging technologies and trends relevant to the QSR and bakery café industry., • Evaluate and initiate new solutions that enhance the guest experience, drive operational excellence, and create competitive advantage., • Provide leadership and oversight for the performance, security, and maintenance of all IT systems and ensure high system availability and data integrity., • Oversee the development and implementation of data policies. Ensure secure, compliant, and effective data collection, storage, analysis, and reporting to support informed decision-making within the organization., • Implement and oversee cybersecurity, manage network systems, and ensure compliance, • Other duties may be assigned WHAT YOU NEED TO HAVE • Ideal for a strong Director ready to take the next step in their career. This role offers an excellent opportunity for a proven leader to expand their impact and grow within a dynamic, fast-paced organization., • Bachelor's degree in information technology, Computer Science or equivalent work experience., • Progressive leadership experience in a fast paced and rapidly growing retail environment., • Proven experience leading large-scale systems implementations and managing vendor partnerships., • Strong knowledge of POS systems, digital ordering, loyalty platforms, and back-office systems., • Excellent strategic thinking, problem-solving, and communication skills., • Demonstrated ability to lead and develop high-performing IT teams., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven., • Teams Win! Must be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Administrative Assistant
    Administrative Assistant
    9 days ago
    Full-time
    East Flatbush, Brooklyn

    FLSA: Non-Exempt Benefits: Eligible Hours Per Week: 40/Full-time Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 350,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 101 food pantries, affordable housing sites, and affiliated JCCs provide services directly in neighborhoods across New York City. Position Summary: The Administrative Assistant will support the logistical and administrative needs of the Food Programs warehouse in Canarsie, Brooklyn. This role is based at our Brooklyn warehouse. This role is a great opportunity for someone who likes to make systems run effectively and collaborate with others for smooth warehouse and office operations. They will act as the primary receptionist for the warehouse, responsible for welcoming visitors, fielding inquiries, and answering and directing phone calls. The role supports facilities, operations, and program logistics, including supply management, visitor scheduling, and occasional event support. Principal Responsibilities: Perform office management tasks, such as scheduling vendors, repairs, and inspections, as well as ensuring team members have the supplies and information they need to accomplish their duties. Track and replenish office supplies, snacks, coffee station, and other inventory. Manage Receive incoming phone calls, forwarding them as appropriate and providing basic information when needed. Document processes related to administrative duties at the warehouse. Welcome and direct visitors, notifying the appropriate employee contact of arrivals. Participate in internal and external meetings as assigned. Receive, sort, and distribute mail, packages, and deliveries; process outgoing mail. Monitor common areas (breakroom, supply/mail room, etc.) and coordinate upkeep. Provide clerical support including filing, photocopying, scanning, and postage. Support the overall operations of the warehouse, food pantry, and on-site offices by following Standard Operating Procedures and suggesting new procedures as needs arise. Additional responsibilities as required. Competencies: Professional, approachable, and customer-service oriented Excellent organizational skills Ability to prioritize, multitask, and adapt in a fast-paced environment Ability to problem-solve and implement creative solutions as needed Ability to work independently as well as in a team Comfort using online technologies and database systems daily, or willingness to learn Solid verbal and written communication skills Dependability and follow-through on tasks and requests Comfort working in a warehouse office environment Skill and Education: Associate’s degree or equivalent work experience (required). 2+ years work experience in administrative, office, or warehouse/facilities work strongly preferred. Excellent communication skills are necessary; must be fluent in English (both written and oral). Additional language skills a plus. Experience with Microsoft Office suite (E.g. Word, Excel, Outlook, Teams) Compensation: $48,000 - $52,000 per year. Benefits: Major medical, dental, and vision insurance; pre-tax commuter benefits; FSA; 403(b); plus holidays.

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  • Cake Decorator
    Cake Decorator
    1 day ago
    $18–$19.3 hourly
    Part-time
    Manhattan, New York

    Reports to: General Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR Our Cake Team Members are true masters of their crafts. The quality and beauty of their creations are second to none. That level of quality and commitment to excellence is found in everyone who works with us. This candidate will be responsible for ensuring the confectionary execution of all cakes, pastries and desserts. Our ideal Cake Team Member will have a passion for decorating and producing cakes in order to bring a smile and satisfaction to our guests! KNOWLEDGE AND RESPONSIBILITIES • Responsible for scaling, decorating and producing of all Desserts, Pastries and Cakes, • General knowledge of production methods and organization of Confectionary production, • Learn new products and skills and has ability to demonstrate proper techniques to new cakers, • Sanitization procedures, maintaining overall cleanliness of work station, • Must be able to manage time and skills with strong organization, • Knowledge of all recipes and procedures of all production, • Ensure cake display is presentable for internal and external customers, • Make creams and sauces for cakes and pastries, • Receive, stock, and store food in designated containers and storage areas in an organized manner, • Inform supervisor when equipment is not working properly and manage when food supplies are getting low, • Perform other related duties as assigned WHAT YOU NEED TO HAVE • Knowledge on food producing process, sanitization, quality program, • Knowledge on food producing technique, food microbiology, and food sanitary safety practice/procedure, • Ability to work weekends and holidays., • Food safety, food labeling, nutrition related knowledge (include FDA), • Confectionery/Foods major recommended, • Food Handler's Certificate, preferred, • Effective communication skills and ability to work in a team environment, • Ability to multi-task, • Multiple priority management abilities, • Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Flexible work schedule, • Competitive compensation, • Discounted meals during your shift, • Free Cake for your Birthday, • Medical, Dental and Vision Benefits for full time employees

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  • Cook
    Cook
    11 days ago
    $24.88 hourly
    Full-time
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary: A Head Cook is responsible for preparing and cooking various food items according to recipes and monitors cooks production acting as a lead Main Duties and Responsibilities: • Assembles equipment according to airline specifications following procedures and assembly diagrams., • Packages and prepares alcoholic beverages for airline flights., • Keeps production areas in compliance with sanitation standards and customer requirements, • Documents inventory in compliance with requirements, • Follows directions., • Works as a member of a team., • Supports Hot Food leadership in monitoring team's production quality and efficiencies, • Additional duties may be assigned as deemed necessary by management Qualifications Education: • Culinary degree and/or cook certification is preferred Work Experience: • At least 2 years of experience cooking in a high volume institutional catering environment is preferred, • Experience with maintaining temperature logs for all food items prepared., • Recipe conversion experience required to accommodate the kitchen’s daily production needs. Technical Skills: (Certification, Licenses and Registration) • Not applicable Language / Communication Skills: • Read, write, and follow food specifications and menu guidelines, • Communicate effectively with supervisors and co-workers Requirements of the Job: • Handle various food products such as seafood, beef, pork, poultry, fruits, and vegetables., • Handle knives and kitchen tools properly., • Work assigned schedule which may vary and could include weekends and holidays, • Work overtime when required, • Arrive to work on-time, • Completes paperwork and related administrative duties, • Complies with company policies Work Environment • Handles pork, poultry, meat and fish products, • Will be exposed to extreme temperature changes and noise., • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift., • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours. Benefits of Joining the Gate Gourmet Team: • Free on-site cafeteria with hot and healthy meals, • Free parking, • Free uniforms and uniform laundering, • Weekly pay with option to use paycard, • Employee referral bonuses, • Company sponsored $10k Life Insurance (basic and supplemental available as well), • Vacation and sick benefits after 1 year, • Holiday pay after 1 year, • Recognition program including company merchandise, • Optional employee paid benefits include:, • Medical coverage, Dental, Vision, Flexible Spending Account, short and long term disability, • 401k with up to 3% company match for most locations and employees, • Membership in the American Airlines Credit Union, • Employee Assistance Program, • Discounts with T-Mobile, • Discount program with wide variety of vendors *Union language:* Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract. Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period. Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. *For further information regarding Equal Employment Opportunity Benefits: • 401(k), • Dental insurance, • Health insurance, • Vision insurance Work Location: In person

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  • Team Leader
    Team Leader
    1 day ago
    $19–$20 hourly
    Full-time
    Manhattan, New York

    Reports to: General Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The Team Leader is responsible for directing other team members (in addition to their regular duties) to run the store efficiently by being able to divide up duties and enforce them. Also this role is responsible for knowing how to prep all beverages, stocking merchandise for the next business day, and operating all machines that the store uses. Our Team Leader is the face of Paris Baguette; they provide friendly, fast, accommodating service to our customers. Our customers can range from grabbing a pastry and coffee in the morning to enjoying a hot sandwich inside our café style bakeries. We take pride in our work and in our products. This includes the responsibility of keeping all spaces inside Paris Baguette clean to working our POS system to enter in customer orders. KNOWLEDGE AND RESPONSIBILITIES • Providing excellent customer service to all customers that come into the establishment or call for orders following Paris Baguette's high standard of excellence, • Check quality of all the products for displays and organize rotation of displays for all pastries and desserts, • Delegating the duties between crew members on the floor and assigning the duties to be carried out, • Checking on the crew to make sure said duties are completed, • Enter in the customer's order in the POS and know how to use the POS system in place, • Work and thrive in a team-work environment, • Adhere to food safety guidelines, • Make beverages on the basis and demand during operating business hours and prepare coffee, • Always keep all areas of the store clean while operating during business hours, • Refill and organize all pasties and beverages on display, • Help unload deliveries (up to twice a week), • Handle catering orders, • For Opening Shifts: Cleaning all tabletops, turning on all lights, TVs, radios and drink displays, • For Closing Shifts: Cleaning all tabletops, preparing the drinks for next business day, sanitization processes, turning off all machines, powering off all computers and turning off all lights, TVs and radios HAT YOU NEED TO HAVE • At least 1-2 years of food handling/store experience inside a Paris Baguette retail store, • High School Diploma/GED or some college, preferred, • Current ServSafe certification, ServSafe instructor certificate or ability to become certified, preferred, • Positive and passionate attitude, • High sense of integrity and ownership, • Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us., • Basic math skills (add, subtract, multiply, divide)., • Time management, ability to prioritize and follow direction., • Adherence to food safety guidelines., • Able to lift up to 25 lbs., • Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Eligible for tips upon completion of training!, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • CDL A or B Driver
    CDL A or B Driver
    11 days ago
    $27.88 hourly
    Full-time
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. You Are Cordially Invited to Our Gate Gourmet JFK Open House! Open House Details Dates: Monday through Thursday Time: 9:00 AM – 3:30 PM Location: Gate Gourmet (30 Inip Dr. Inwood, NY 11096) Job Summary: A CSR is responsible for loading galley equipment onto a truck, driving the truck to various types of aircrafts, and unloading the equipment. Usually should drive on public roads, outside of airport and terminal. Main Duties and Responsibilities: • Loads equipment on to the truck, • Drives the truck to the aircraft, • Loads galleys according to customer guidelines, • Unloads dirty equipment, and places dirty equipment and trash in designated area, • All activities must be accomplished according to customer guidelines and while adhering to safety and sanitation regulations, • Interact with the airline representatives at the aircraft, • Follow directions, • Work as a member of a team, • Additional duties may be assigned as deemed necessary by management Qualifications Technical Skills: (Certification, Licenses and Registration) • Current U.S. driver's license, • Clean driving records, • Must be at least 21 years old, • Some locations may require a Customs Seal from local airport authority Language / Communication Skills: • Must be able to read and write to complete required forms, • Communicate effectively with supervisors and co-workers Requirements of the Job: • Work assigned schedule which may vary and could include weekends and holidays, • Works overtime when required, • Arrives to work on-time, • Must comply with company policies, • Completes paperwork and related administrative duties Work Environment • Will be exposed to extreme temperature changes and noise, • Majority of duties performed outside in all weather conditions, • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift, • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours, • Must be able to work at heights up to 25 feet or more depending upon aircraft Demonstrated Values to be Successful in the PositionEmployees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with integrity, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver excellence as a team, • We have passion for our work and we pay attention to the little details, • We foster an environment of accountability , take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better Benefits of Joining the Gate Gourmet Team: • Free on-site cafeteria with hot and healthy meals, • Free parking, • Free uniforms and uniform laundering, • Weekly pay with option to use paycard, • Employee referral bonuses, • Company sponsored $10k Life Insurance (basic and supplemental available as well), • Vacation and sick benefits after 1 year, • Holiday pay after 1 year, • Recognition program including company merchandise, • Optional employee paid benefits include:, • Medical coverage, Dental, Vision, Flexible Spending Account, short and long term disability, • 401k with up to 3% company match for most locations and employees, • Membership in the American Airlines Credit Union, • Employee Assistance Program, • Discounts with T-Mobile, • Discount program with wide variety of vendors Union language: Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract. Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfLocation: 30 Inip Dr, Inwood, NY 11096, USA Job Type: Full-time Benefits: • 401(k) matching, • Dental insurance, • Employee discount, • Health insurance, • Life insurance, • Paid orientation, • Paid time off, • Vision insurance Application Question(s): • Due to the nature of airport operations, schedules for this positions are given on a weekly basis - are you able to work open time?, • Are you able to work weekends (SAT & SUN) and Holidays? License/Certification: • CDL A or B (Preferred) Shift availability: • Day Shift (Required), • Night Shift (Required), • Overnight Shift (Required) Work Location: In person

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  • Front of House Manager
    Front of House Manager
    21 days ago
    $75000–$80000 yearly
    Full-time
    Manhattan, New York

    One Michelin-starred, Casa Mono is seeking an FOH Manager. Celebrating 21 years of award-winning service, located just east of Union Square. Our Spanish seasonal menu is based on sustainable seafood, a whole animal butchery program, and produce from Union Square Greenmarket. Our wine list consists of nearly 600 wines, representing a thoughtful and thorough selection of Spain’s rapidly expanding world of wine. New York Times Top 100 Restaurants in NYC New York Times 3-Stars Michelin 1 Star since 2009 Role Description: This is a full-time position for FOH Manager. We are looking for a candidate who takes a 'hands-on' approach to management and is willing to lead by example and with empathy. You will work to support our staff to successfully provide guests with a service that is warm, knowledgeable & appreciative. In addition to being present on the floor during service, your job duties will include events, and administrative tasks such as composing daily reports, cash handling, ordering & closing the restaurant. The ideal candidate will have a keen eye for detail, strong leadership skills, and a passion for hospitality. They will positively lead and inspire the service team, contributing to a collaborative work environment and culture. Desired Qualifications: Excellent communication and interpersonal skills Attention to detail and ability to work in a fast-paced environment Passion for wine and understanding of Spanish wine varietals and regions Efficient in OpenTable and Toast POS Systems Must have 2 years experience in an NYC restaurant as a Manager Food Handlers certification preferred Have a warm, positive, and noticeably appreciative demeanor toward guests and colleagues Be able to effectively communicate, give and take constructive criticism, and productively lead a team Must be able to easily adapt and improvise. Must have a strong focus, heightened attention to detail, organizational skills, and a passion for the hospitality industry We Are an Equal Opportunity Employer Please reply to this post with your resume and cover letter. We offer comprehensive benefits: medical, dental, vision, 401K, vacation

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  • Sous Chef
    Sous Chef
    1 month ago
    $66000–$85000 yearly
    Full-time
    Jamaica, Queens

    We’re seeking a dynamic Sous Chef, who elevates daily kitchen excellence, motivates a high-performing team, and contributes to creative, cost-smart menu development at DO & CO’s New York Kitchen. About DO & CO We have a passion for hospitality culinary delights on every elevated floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations. Responsibilities: • Lead daily kitchen operations within your assigned area, guiding and mentoring culinary teams to deliver exceptional food quality, flawless technique, consistent portioning, presentation, and cost control., • Champion ingredient excellence by inspecting freshness, participating in tastings, and standardizing production recipes to ensure consistency across all menus., • Maintain seamless production flow by monitoring inventory levels, preventing shortages, and proactively communicating needs or discrepancies to the Executive Chef., • Drive culinary innovation and catering excellence by contributing ideas that elevate cost efficiency, quality, presentation, and overall guest experience., • Uphold rigorous production standards to guarantee timelines, quality benchmarks, and client specifications are met without compromise., • Ensure menu items meet DO&CO’s signature standards, delivering products that align precisely with airline meal specs and premium catering expectations., • Support the Executive Chef with proposal development, creative menu concepts, food cost control, operational reporting, and team scheduling., • Optimize staffing coverage & sometimes travel to DO&CO catered events, to ensure culinary personnel levels align with business demands and operational needs., • Safeguard a world-class kitchen environment by enforcing strict compliance with federal/state food safety regulations, sanitation protocols, equipment care, and overall cleanliness standards, • Maintain Culinary Excellence Standard- train, motivate and manage kitchen personnel and supervise culinary activities as assigned. Qualifications: • Minimum of 3+ professional cooking experience in a high-volume kitchen environment required., • Culinary degree or certification is preferred., • Knowledge of current catering industry trends., • Ability to work efficiently under pressure while maintaining attention to detail and consistency in food quality., • Familiarity with kitchen safety and sanitation protocols., • Excellent teamwork and communication skills., • Ability to work long hours on foot and in environments with varying temperatures., • Flexibility to work different shifts (including nights, weekends, and holidays) based on business needs. What We Offer: • Salary range: $70,000 - $85,000 annually., • Daily Complimentary Meals (Breakfast, Lunch and Dinner)., • FT employees are eligible for 401K and medical benefits: medical, dental, and vision., • An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality., • Genuine career development opportunities, both nationally and internationally., • The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events. Diversity & Inclusion Statement DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.

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  • Retail Supervisor
    Retail Supervisor
    2 months ago
    $23–$25 hourly
    Full-time
    Manhattan, New York

    The Role at a Glance The Sales & Experience Lead helps bring the magic of the FAO Schwarz flagship to life each day, leading a team of associates in creating joyful, memorable, and one-of-a-kind moments for every guest who walks through the doors. This role is all about energy, presence, and people — coaching the team in real time, celebrating great service, and making sure the wonder and excitement of the brand can be felt across the entire floor. In a store where no two days are ever the same, this role thrives in the unexpected, leads from the heart of the action, and helps turn everyday visits into unforgettable experiences. Creating the Magic Lead the Floor • Set and protect the guest experience standard across every touchpoint on the floor, ensuring every interaction is warm, energetic, theatrical, and consistently on-brand., • Be an active, visible presence on the floor, conducting regular observations and providing direct, specific feedback that raises the bar for guest engagement, product knowledge, and service., • Manage guest flow and partner with the MOD to revise zoning in real time, adjusting floor coverage to keep things moving smoothly throughout the day., • Lead floor-level execution of special events, brand activations, and experience refreshes, ensuring your area is prepared, the team is briefed, and every moment lands., • Escalate guest feedback and experience issues to store leadership constructively and promptly, always arriving with context and a proposed solution. Lead the Team • Bring self-awareness to your leadership by actively seeking feedback, investing in your own growth, and adapting your approach to get the best from a diverse team., • Coach and develop a team of associates, tailoring your approach to bring out the best in each person and build capability across the full range of floor responsibilities., • Get new team members up to speed quickly during onboarding, ensuring they feel confident and supported in their roles from day one., • Recognize strong performance and hold the team accountable when expectations are not met, escalating people concerns when needed., • Embed product knowledge and sales skills on the floor, reinforcing the connection between great storytelling, guest engagement, and commercial results through practical, everyday coaching. Run the Operation • Own the daily zone chart, deploying the team across the sales floor to ensure coverage is always clear, balanced, and responsive to business needs., • Lead opening and closing routines, ensuring the floor is operationally ready before guests arrive and is properly set each day., • Maintain the readiness standard across your area of responsibility, ensuring props, costumes, product availability, and equipment are always guest-ready and that gaps are resolved before they reach the guest., • Oversee daily cash-handling operations, ensuring the team consistently meets standards so every transaction is accurate, compliant, and trusted., • Step in to support the Manager on Duty as needed, taking ownership of the floor, supporting the team across all areas, and ensuring the guest experience never drops, regardless of who is leading the shift. Drive Business Performance • Build a team where confident, natural selling is the everyday standard, and every associate understands their role in driving store performance., • Coach the team to read the room across experiences, demonstrations, and the sales floor, using product knowledge and selling skills to convert guest curiosity into purchases at every opportunity., • Use performance data, floor observations, and product knowledge to develop a clear point of view on how your area is performing and where the opportunities lie., • Share commercial context with the team regularly to ensure they understand how their engagement connects to results and where to focus their energy. Partner Across the Store • Collaborate with Visual, Operations, and Store Leadership teams to keep your area on-brand, well-presented, and aligned with daily priorities., • Partner with fellow Leads so the store operates as one cohesive team, sharing knowledge, aligned on standards, and covering for each other where needed., • Be the eyes and ears on the floor, surfacing guest insights, team feedback, and operational trends to store leadership so the right decisions are made., • Keep the team informed and aligned on events, business goals, and expectations so nothing comes as a surprise and everyone shows up prepared. What Success looks like You're doing well in this role when: • Guests leave the store feeling better than they did when they walked in, already thinking about their next visit., • Your area of responsibility is consistently running to standard, and the wider floor never drops when you take the lead., • The team knows what's expected, feels supported, and is growing in confidence, product knowledge, and hospitality instinct., • Sales targets are being met, and associates understand how their engagement drives results., • Shifts run smoothly: the floor is covered, the team is aligned, and guest concerns are resolved before they escalate., • When areas of responsibility rotate, the handoff is seamless – standards are upheld, the team adapts, and the guest experience never skips a beat., • You are the calm, trusted presence that leaders rely on and associates turn to, and your growth in the role is visible to everyone around you. This role aligns with Level M3 in our Career Framework and reflects first-line leadership responsibility, subject-matter expertise across the sales floor and experience areas, and growing ownership of team performance and delivery. It provides a strong foundation for progression into Assistant Manager roles (Level M4). What you’ll bring You don't need to be perfect, but you do need to believe that no moment is too small to be extraordinary. • 2+ years of leadership experience in retail, hospitality, theatre, performance, or experiential environments., • Experience coaching and developing a team through feedback and daily floor leadership, with the ability to flex your approach across different skill sets and responsibilities., • Strong presence on the floor and confidence making real-time decisions in a busy guest environment., • The ability to balance theatrical guest engagement with operational discipline and commercial awareness., • A genuine interest in toys, play, and what the brand stands for., • Ability to stand for extended periods and lift up to 25 pounds., • Flexibility to work days, evenings, weekends, and peak retail periods. Experience in experiential, flagship, or performance-based environments is a strong plus. A love of play is non-negotiable. This job description should not be construed to contain every function/responsibility that may be required to be performed by this role. Employees are required to perform other related functions as assigned. The Perks of Play Because Magic should be rewarding. • Competitive hourly pay, • Generous bonus structure, • Medical, Dental, and Vision Plans, • Paid time off, • Paid & Unpaid Sick Time, • Team member discount, • Commuter benefits, • 401k match, • Opportunities for growth, • Training that builds confidence, skills, and product knowledge, • A workplace that celebrates creativity, individuality, and joy Our Commitment FAO Schwarz is proud to be an inclusive workplace where everyone feels welcome to bring their full selves to work. We believe diverse perspectives make the magic stronger, and we are committed to creating an environment where everyone can thrive.

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