Front Office Assistant/Service Writer
1 year ago
Amarillo
Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts Responsibilities: • Manage front office and ensure all administrative duties are completed accurately and efficiently, • Check in customer by creating accounts and communicating any needed maintenance and repairs, • Answer incoming phone calls with exceptional customer service, • Handle customer inquiries and complaints, providing appropriate solutions and alternatives within the time limits, • Coordinate with the service department to ensure timely completion of customer vehicles, • Oversee scheduling and appointment setting for automotive services, • Assist in maintaining inventory of shop supplies and promotional materials, • Handle billing and invoicingRequirements:, • Proven work experience as a Front Office Manager or similar role, • Proficiency in Microsoft Office Suite and other office management software, • Excellent communication and interpersonal skills, • Strong organizational and multitasking abilities, • Customer-focused attitude, • Ability to work in a fast-paced environment