Automotive Service Advisor/Writer
4 days ago
McAllen
Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Employee discounts, • Opportunity for advancement Benefits and Perks • Excellent Training and Development, • Competitive Compensation, • Friendly Work Environment Responsibilities • Promptly meets and greets customers, • Determines the nature of customer problems; May make road test or visually inspect the vehicle, • Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold, • Obtains customer approval for service before delivering order to service personnel, • Reviews completed repairs or services performed with customers and collects payment, • Maintains cleanliness of showroom and re-stocks display as needed, • Performs daily cash/sales procedures at close of business day, • High School graduate or comparable vocational training, • Knowledge of computerized sales and marketing software, • Knowledge of auto/truck tire, lubrication and maintenance issues, • Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions, • Preferred Experience:, • 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance, • 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment, • Experience as a vehicle mechanic or lubrication technician