Lock Technician - Safe and Vault
6 days ago
Edinburg
Job Description Duties & Responsibilities: Technical Expertise – • Mechanical aptitude, • Basic computer skills including experience with, • Excel, • OutlookService, • Troubleshoot and repair mechanical & electronic locking systems., • Performs combination changes on all types of mechanical and electronic safe/vault locks., • Repair and maintain safe/vault doors and interior lockers., • Open, repair, and install safe deposit box locks., • Rekey or repair physical security locks and containers., • Coordinates with administration for the purpose of completing projects/work orders efficiently., • Provides documentation in electronic formats (e.g. notes regarding the service call, time and materials, etc.) for the purpose of providing written support in compliance with company procedures and/or conveying information., • Requests equipment and supplies to the Inventory Specialist Technician to review and submit to Purchasing for the purpose of maintaining inventory and ensuring availability of required items., • Responds to emergency situations during or after hours for the purpose of resolving immediate safety/security concerns., • Transports a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site.Operations, • Maintain and control inventory, • List parts accurately and timely on work orders, • Keep truck stock by being proactive in replenishing, • Anticipate parts required to meet or exceed goals., • Requests equipment and supplies to the Inventory Specialist Technician to review and submit to Purchasing., • Report inventory on truck monthly, • Communications, • Respond to all phone calls from other SCI personnel within four hours, • Respond to all emails within 24 hours, • Recognize that you are effecting others productivity by not responding or expecting them to contact you numerous times for the same issue, • Time Keeping, • Accurate reporting of dispatch, arrival and completion times, • Recognize that this data is analyzed and some customers receive reports based on response and resolution, • Input and categorize time not spent on work orders accurately, • Submit your time via Remote Tech every week no later than 9 a.m. Saturday.Other, • Maintain Security License by adhering to annual continuing education requirements, • Ability to pass criminal background check and drug screen test, • Valid Driver’s License and insurance, • Maintaining confidentiality of work related information and materials., • Effective organization and planning skills., • Customer Service, • Strong customer service skills, • Effective communication and interpersonal skills, including tact and diplomacy., • Ability to perform with bank personnel present and occasionally under pressure, • Good judgment in what is appropriate to say and do, • Instruct Bank personnel in use of equipment, • Professional appearance and demeanorSpecial physical or mental skills required:, • Ability to multi-task and time management skills, • Perform tasks requiring bending, stooping, kneeling, standing, and walking significant distances., • Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Ability to understand and follow instructions precisely, • Ability to manage high stress situations in a calm manner.Working conditions under which the job is performed:, • Loud environment with multiple distractions at any given time., • Work is performed within extreme temperature ranges. Powered by JazzHR ujR6wOCQJH