About the job
Donde la pasión se cruza con la oportunidad
Tu mayor aventura es la que todavía está por zarpar
DESCRIPCIÓN:
El/ la B2C CRM specialist junior se encargará de la creación, implementación y optimización de campañas de marketing directo y las estrategias de gestión de leads en el mercado español para mejorar la interacción con los clientes e impulsar el crecimiento del negocio.
RESPONSABILIDADES:
Campañas de marketing directo.
Planificación y ejecución de campañas de marketing directo desde la concepción hasta el análisis final de eficacia y ROI.
Identificación de segmentos clave en nuestra BBDD de clientes para campañas tácticas y creación de audiencias.
Incrementar el engagement con nuestros clientes a través de nurturing y otras acciones offline.
Creación y selección de contenido atractivo dirigido a las audiencias segmentadas.
Gestión de campañas con e-coupón.
Desarrollo del proyecto de adquisición de leads.
Captación de leads a través de acuerdos de partnership o la activación de otras acciones específicas.
Incrementar los miembros del programa de fidelización.
Garantizar una alta calidad e integridad de los datos en todas las plataformas y bases de datos de marketing.
REQUISITOS MÍNIMOS
-Título universitario en Marketing, Administración de Empresas, Economía o un campo afín.
-3 años de experiencia en Marketing Directo / CRM / Marketing Digital.
-Dominio de software CRM. (Marketo, Salesforce o similar)
-Excelentes habilidades de comunicación, redacción y de presentación; así como en competencias interpersonales.
-Sólida mentalidad analítica y capacidad de análisis.
Beneficios:
-Cheque restaurante
Horario:
Nuestro compromiso
Estamos comprometidos a construir un futuro que valore las perspectivas diversas, abrace el mundo sin fronteras y fomente un entorno inclusivo donde cada persona se sienta valorada, respetada y empoderada para ser auténticamente quien es. Nuestro compromiso se traduce en acciones significativas y medibles que generan un impacto positivo a largo plazo en nuestros huéspedes, nuestros empleados y nuestro planeta.
¿Listo para transformar tu pasión en algo extraordinario? Únete a MSC Cruceros, donde nuevas oportunidades te esperan. Postúlate hoy y sé parte de un equipo global que rompe límites y logra cosas extraordinarias. ¡Tu viaje comienza aquí
Department: Marketing
The company
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.
Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
Join our team and see how much you can grow!
Ronda del Port, 08039, Barcelona
Jobs, courses & advice in hospitality • 11-50 empleados
En JOB TODAY desde mayo, 2022
Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.
Publica una oferta y contrata
About the job Localidad: Granada Provincia: Granada País: España Perfil: RESTAURACIÓN Nº Vacantes (puestos): 3 Tipo de oferta: ESPECIALISTA Funciones ¿Buscas desarrollar tus habilidades culinarias dentro del sector de la hostelería? ¿Eres un/a profesional que pones detalle en cada plato? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Cocinero/a para Sercotel HMO Martina Granada. Tus principales retos serán: • Preparar los alimentos según los estándares establecidos., • Cocinar platos y condimentos., • Conservar las materias primas y productos de uso en la cocina., • Brindar los diferentes servicios del hotel junto al resto del equipo,, • Asegurar la correcta limpieza de los alimentos., • Cumplir con las normas de higiene y seguridad., • Mantener en perfecta limpieza y orden la cocina, equipos e instalaciones, incluyendo vajillas, cubiertos, platos, etc., • Gestión de pedidos. Requisitos ¿Qué necesitas para aplicar? • Experiencia en puesto similar de 3 a 4 años., • Valorable Grado Medio o Superior de Hotelería o Cocina., • Persona dinámica con vocación por la cocina. Se ofrece ¿Qué ofrecemos? • Contrato indefinido a jornada competa., • Salario según convenio., • Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel, • Descuentos Family & friends en hoteles Sercotel, • Buen clima laboral e incorporación a un gran equipo. En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: F&B kitchen Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
About the job What's the job? As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Desk Manager. Your day-to-day • Greet all guests upon arrival., • Assist guests with luggage to their rooms promptly when checking in and upon checking out., • Promote all hotel functions and facilities., • Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths., • Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc., • Remove trash, papers, cans, bottles, cups, etc., in lobby area., • Assist guest with general information when Front Office is not available., • Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants)., • Polish and clean bell carts daily., • Assist guests into automobiles or taxi., • Prevent entrance of unauthorized or undesirable persons., • Quickly respond to guest requests in a timely and friendly matter. What we need from you • Studies in hospitality or related field., • 2+ years' experience working in Rooms department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun! ??, • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service • Department: Porter The company Not just in Barcelona’s famed Gothic Quarter, but of it, Kimpton Vividora Hotel fuses a sense of contemporary luxury with the dynamic culture and artistic spirit of this storied City Center neighborhood. A relaxing escape and vibrant hub for locals and discerning travelers alike, our boutique hotel is a home away from home for those seeking to experience Barcelona as insiders. The architecture and design of the spaces accentuate our historic surroundings while plush modern comforts, superlative service and standout amenities can be discovered around every corner. Step outside our doors and the city’s exciting attractions and hidden gems are just a stone’s throw away, waiting to be explored. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count.
About the job What's the job? As Front Office Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Reports to the Front Office Supervisor. Your day-to-day • Be the warm welcome that kicks off a memorable guest experience!, • Support the Front Office Supervisors in all required tasks., • Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone., • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay., • Handle cash and credit transactions., • Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes., • Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns., • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary., • Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed., • Take pride in your appearance and place as a brand ambassador., • Always know what events and activities are on the day's schedule. What we need from you • Bachelor's degree in hospitality or related field., • 2+ years' experience working in Front Office department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun! ??, • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service • Department: Reception The company Not just in Barcelona’s famed Gothic Quarter, but of it, Kimpton Vividora Hotel fuses a sense of contemporary luxury with the dynamic culture and artistic spirit of this storied City Center neighborhood. A relaxing escape and vibrant hub for locals and discerning travelers alike, our boutique hotel is a home away from home for those seeking to experience Barcelona as insiders. The architecture and design of the spaces accentuate our historic surroundings while plush modern comforts, superlative service and standout amenities can be discovered around every corner. Step outside our doors and the city’s exciting attractions and hidden gems are just a stone’s throw away, waiting to be explored. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count.
About the job Responsabilidades y tareas Apoyo en sala: Montaje y desmontaje de mesas. Preparación de servicios (mise en place). Apoyo en la toma de comandas y servicio de platos y bebidas. Recogida y limpieza de mesas durante y después del servicio. Reposición de material de sala. Atención al cliente: Acompañar al cliente en su experiencia gastronómica con cercanía y profesionalidad. Apoyo al camarero/a principal en la resolución de incidencias o peticiones del cliente. Participación activa en la buena imagen del restaurante. Coordinación y equipo: Colaborar estrechamente con el resto del equipo de sala y cocina. Cumplir con los protocolos de higiene, seguridad y servicio establecidos. Mantener el orden y limpieza en las zonas comunes. Number of positions: 2 ✅ Transporte incluido Ofrecemos transporte gratuito desde Sant Boi y Cornellà de Llobregat hasta el restaurante, ubicado en la cima del Montbaig. ✅ Entorno natural privilegiado Trabajarás rodeado de naturaleza, con vistas espectaculares al delta del Llobregat y a Barcelona, en un espacio cultural y patrimonial único. ✅ Buen ambiente y equipo joven Ambiente cercano, profesional y colaborativo. Somos un equipo joven con formación en gastronomía y vocación por la hostelería bien hecha. ✅ Formación y aprendizaje continuo Te integrarás en un restaurante que apuesta por la mejora constante. Aprenderás sobre servicio, cocina tradicional catalana y gestión operativa. ✅ Oportunidad de crecimiento Estamos en pleno proceso de consolidación y expansión. Si te implicas, podrás crecer profesionalmente dentro del proyecto. ✅ Horarios estables y bien planificados Servicios organizados con planificación clara, sin turnos partidos ni horarios abusivos. Ideal para compaginar con estudios u otras actividades. ✅ Propuesta con valores Gastronomía de producto local, sostenibilidad, identidad catalana, comunidad y respeto por el entorno: si compartes estos valores, aquí tienes tu sitio. Department: Bar About you Buscamos una persona: Dinámica, resolutiva y con energía. Con buena actitud frente al trabajo en equipo y atención al cliente. Que quiera aprender y crecer profesionalmente dentro del mundo de la restauración. Que valore el entorno natural, la cocina tradicional y el trato cercano con los comensales. Se valora positivamente: Experiencia previa en sala (aunque no es imprescindible). Formación básica en hostelería o ganas reales de aprender el oficio. Residencia cercana a Sant Boi o Cornellà de Llobregat. Conocimiento básico de idiomas (inglés/catalán) para atención a clientes. Language required: Spanish. Catalan is a plus The company Ermita de Sant Ramón es mucho más que un restaurante: es un proyecto gastronómico con alma, situado en un enclave natural único en la cima del Montbaig, en Sant Boi de Llobregat (Barcelona). Operamos en un espacio histórico, cultural y natural, con vistas espectaculares al delta del Llobregat y al área metropolitana de Barcelona, donde la cocina catalana tradicional se encuentra con una gestión joven, profesional y comprometida. El restaurante ha sido fundado y gestionado directamente por jóvenes emprendedores formados en el Grado en Ciencias Culinarias y Gastronómicas (CETT - UB), con experiencia en restaurantes de prestigio. Nuestra misión es clara: ofrecer una experiencia gastronómica auténtica, cercana y sostenible, centrada en el producto local, el respeto por el entorno y el trato humano. Trabajar con nosotros significa formar parte de un equipo pequeño pero motivado, con un ambiente familiar y colaborativo, donde cada miembro es clave para el éxito del servicio. Apostamos por la formación continua, la mejora constante y la participación activa de cada trabajador en la evolución del proyecto.
¡Únete a un equipo dinámico y en crecimiento en el sector de alimentación y bebidas! Buscamos un/a profesional ordenado y metódico para el puesto de Back Office Marketing/Comercial. Si tienes experiencia en tareas administrativas y comerciales, y dominas el inglés para interactuar con proveedores, ¡esta es tu oportunidad! Principales Tareas: • Realizar estadísticas de venta., • Mantener actualizada la información técnica de productos con proveedores, incluyendo composición de packaging, uso de plásticos no reciclados, imágenes, certificados y documentos de fábricas., • Dar de alta y gestionar productos en nuestro sistema., • Gestionar fichas logísticas y técnicas de productos para clientes., • Administrar bases de datos AECOC y similares, incluyendo información logística y técnica de productos e imágenes., • Manejar información técnica de productos para operaciones de marca blanca., • Realizar la estimación anual de Ecotasa e Impuesto al plástico por SKU, y preparar la presentación anual para Ecoembes., • Apoyar al departamento de Logística en la gestión de embarques internacionales de compra., • Suministrar estadísticas de ventas e información de productos al equipo comercial, y procesar información de tarifas y actividades promocionales con los clientes., • Revisar el wording de las etiquetas de productos., • Colaborar en la preparación de la participación en la Feria Alimentaria y otros eventos., • Ayudar en la preparación de presentaciones para clientes y proveedores. Requisitos: • Persona ordenada y metódica., • Manejo avanzado de Office, especialmente Excel., • Idiomas: Inglés (indispensable para tratar con los proveedores)., • Valoramos experiencia previa en tareas administrativas., • Valoramos conocimiento/experiencia en comercio internacional., • Estudios es comercio internacional., • Sector: Alimentación y bebidas OPCIÓN 1 • Sueldo fijo: 25.000 € anuales, • Tipo de empleo: Jornada completa (9:00 a 18:00), • Modalidad: Presencial, • OPCIÓN 2, • Sueldo fijo: 12.500 € anuales, • Tipo de empleo: Media jornada, • Modalidad: Presencial ¿Qué ofrecemos? • Un entorno de trabajo dinámico y en crecimiento., • Oportunidades de desarrollo profesional., • Equipo colaborativo y orientado a los resultados.
Experiencia en administración de redes sociales (planificación, publicaciones y métricas). Capacidad para la creación de moodboards y propuestas visuales para clientes. Conocimientos básicos de Photoshop y CapCut. Horario: Lunes a jueves: de 10:00h a 18:00h en oficina. Viernes: de 10:00h a 15:00h en modalidad remota. Existe la posibilidad de media jornada, según el perfil de la persona seleccionada. Importante: No valoraremos candidaturas de empresas externas ni de autónomos. Si cumples con el perfil y quieres unirte a nuestro equipo, envíanos tu CV y portfolio. Gracias por tu tiempo!
Buscamos incorporar a una persona dinámica y proactiva para cubrir una baja médica en el área de reposición y visibilidad de marca en grandes superficies. Funciones: Reposición de productos en punto de venta. Control de stocks. Implantación de materiales en el punto de venta (PLV). Asegurar la correcta visibilidad de la marca. Seguimiento de rutas asignadas semanalmente. Zona de trabajo: La persona seleccionada cubrirá rutas entre Barcelona y Gerona (se facilitará planificación semanal). Requisitos: Imprescindible disponer de vehículo propio. Experiencia en tareas similares será valorada positivamente. Persona organizada, responsable y con buena actitud. Condiciones: Jornada completa: de lunes a viernes, 8 horas diarias. Remuneración por kilometraje según trayectos realizados. Si estás interesado/a y cumples con los requisitos, ¡no dudes en postularte!
¡Conviértete en un crack comercial! ¿Tienes actitud ganadora y te encantan los retos? 💪 Únete a nuestro equipo de ventas y alcanza tus metas mientras ganas dinero. Beneficios: • 📚 Capacitación continua, • 🎊 Equipo joven y motivado, • Pasión por las ventas, • Habilidades de comunicación, • ¡Actitud positiva y mucha energía!
Estamos buscando una persona que esté interesada en hacer prácticas no remuneradas de Comunicación y Marketing Digital en nuestro colegio. La incorporación sería inmediata. Las funciones a realizar: • Ayudar con la elaboración del Yearbook anual, • Realización de fotos y vídeos., • Ayudar en la gestión de redes sociales, • Ayudar en el departamento de admisiones cuando Neus coja sus vacaciones en noviembre.
¿Quieres ganar dinero, aprender y trabajar en un ambiente joven y motivador? 📞 ¡Esta es tu oportunidad! 🚀 ¿Qué ofrecemos? ✅ Formación desde cero – no necesitas experiencia previa ✅ Ambiente laboral increíble, joven y dinámico ✅ Posibilidad de crecimiento real dentro de la empresa ✅ Formación diaria para ser un buen comercial y asesor profesional 💰 Opciones salariales: COMISION O SALARIO FIJO MENSUAL 🗓 Horario laboral: Lunes a Viernes – ¡Los fines de semana son tuyos! 📩 Si te interesa, escríbeme directamente si te gustaría formar parte de mi equipo y te cito para la entrevista !
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description We are looking for a Marketing Trainee to join the opening team at SLS Barcelona. Under the guidance of the Director of Marketing, the trainee will support the Director of Marketing in the development and implementation of the marketing strategy and plan roll-out. The Marketing Manager will ensure that all marketing activities embody the essence of the SLS brand by fostering an environment where marketing initiatives are carefully crafted to resonate with the brand's identity, values, and objectives. Assists the Marketing Director in developing comprehensive marketing plans and budgets. Supports the Marketing Director in executing marketing campaigns and initiatives. Conducts research to identify and analyze new market opportunities, consumer preferences/habits and emerging trends. Collaborates with the team to develop branding strategies and messaging in close relation with sales department to provide commercial tools. Assists in the management of external agencies and vendors to produce marketing collaterals and distribution of marketing materials such as social media posts, email campaigns, and promotional content. Provides regular updates and reports on the status of marketing activities and performance metrics. Assisting with the management of the digital presence, including website updates and online listings along with the Digital Manager. Assists in the development of marketing presentations and materials for internal and external stakeholders. Maintains relationships with local media outlets and influencers to generate promotions of the hotel through 360 channels (ATL and BTL). Co-Coordinating with Lead Brand Ambassador on-site marketing activities during events to enhance guest experience and engagement. Represents the hotel at industry events, trade shows, and networking opportunities to enhance brand visibility. Assisting in managing RSVP lists and attendee communications for events. Qualifications Proven team player with a high level of energy and motivation. Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high-level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to be part of an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences. Department: Marketing The company Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®.
About the job Are you passionate about Hospitality world? Do you have a minimum of 5 years or more of experience as a Sales Manager? At Hilton Barcelona, we are looking for a Corporate Sales Manager to be part of the Sales Team. About us : Opened as the chain´s flagship hotel in Barcelona, in the corporate and financial district. Hilton Barcelona is surrounded by shopping, restaurants, and leisure options. Explore the city at your leisure from this conveniently located hotel at only 10 minutes away from the city centre, and excellently communicated to the Airport (10 minutes) and the High-Speed Train Station (5 minutes). 290 contemporary and fresh Rooms and Suites, with a unique decoration, inspired by famous Catalan architect Antoni Gaudi and outfitted with the finest amenities. Enhance your stay and upgrade to an Executive room or Suite, with preferential access to the Executive Lounge, a wide assortment of services and experiences. Unwind at The Vibe Bar, a unique meeting point for after work where new trends and elegance mixes to become a different and innovative spot. Mosaic Restaurant stands up for its first quality cuisine based in proximity products (Local fresh market products), and by keeping the authentic and traditional Mediterranean recipes. Position purpose: To drive hotel revenue & market share by increasing the penetration on the existing accounts and growing the base of corporate clients by securing new contracts. Develop the market segment by executing strategies agreed with the Director of Sales. Maximise the Corporate Accounts rooms, groups, conference, and events revenue through pro-active specific sales actions. Planning and Organising: Develops and maintains excellent product knowledge (rooms, meeting spaces, and outlets) as well as maintains up to date customer records and keep updated the segment action plans and financial objectives monthly. Coordination of the hotel’s sales activities with the aim to generate optimal room occupancy and high accommodation, C&E and F&B sales and other revenues. Attending all department and hotel meetings as necessary To work with Hotel Management and Directors to communicate changes in the local market conditions and provide effective and timely solutions to minimise any detrimental effects. Develops the Hotel Sales & Marketing Plan for the Corporate segment which accurately interprets the objectives of the business and uses this to communicate with, and to focus the teams and own efforts. Contributes to the development of regional sales and marketing initiatives recommending, implementing, and monitoring appropriate local activity. Pro-active Sales Approach: Identify new business leads by examining local market trends and competition activities, and by examining the hotel PMS and other systems. Conduct yourself as a professional representative of the hotel at various industry tradeshows, conferences, and adhere to the guidelines of the budget and sales & marketing plan. Develops key account plans, detailing objectives, timescales, and sales methods to support the defined accounts strategies. Works with the Hilton International Sales Teams to manage and undertake activity on Key Global Accounts. Ensures permanent observation of the market and competitors monitoring the sales results and keep the DOS informed of any changes. Obtains knowledge of competitor’s products to understand the marketplace and target potential corporate accounts. Target key accounts potential for the company, generate new business, close deals, and increase revenue by sales calls, on-site visits / site inspections, and community networking. Regularly organize enough entertainments with current and potential customers for developing relationship and explore new business opportunity. Contracting Process: Run smoothly and respecting the deadlines the RFP season (Business Cases Submission, discuss Rate Strategy, RFP submissions/negotiation/contracting, and activation of the deals closed). Works with the Hilton International Sales Teams to drive new Global Accounts and increase the share of the existing ones. Make sure the local accounts are recontracted before the end of each year and the rates are activated in the systems. Review quarterly with the existing accounts the production generated vs the targeted volume to put in place corrective actions if needed. Executes and supports the administrative aspects of the contracting process (e.g. contract creations for Local Accounts, code creations if needed). Internal and External Relationships: Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Supports the Director of Sales and Marketing in preparing the department budget of the segment. Accurately identifies the level of influence and decision-making power of contacts in the customer organisation and uses these to secure business. Grow the points of contact in each organization. Develop relationships within the community to strengthen and expand the customer base for sales opportunities. Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Work closely with the Director of Sales and Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels. Administration / Systems: Ensure CRM is constantly up to date with account, contacts, and tasks information. Works with Microsoft Office package (excel, word, power point) Keep up to date the tracking tools to monitor the progress of the accounts managed. General other responsibilities: Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Generating monthly segment data and reports for analysis and monthly owner report. Contributes ideas to improve the products and services offered. To complete an agreed number of Face-to-Face appointments per week. Attend sales events/ Tradeshows that are relevant and measure ROI. To be actively involved in preparation and participation in all relevant business activities and meetings and ensure actions are followed up. To be actively involved in preparation and participation in all relevant business activities and meetings and ensure actions are followed up. Promoting Hilton Worldwide Values as the foundation of the organisations culture. Be a ‘Brand Ambassador’ of Hilton Worldwide by leading by example. Attend all relevant training and development activities as required. Maintain excellent team spirit by supporting and encouraging all Team members. To balance the above in harmony with the right balance of time and energy spent generating new business. The offer : 30 vacation days Internal and external development and training opportunities Staff discounts for overnight stays and gastronomic services worldwide Parking, laundry & mobile phone What are we looking for? University degree (Business or Hospitality Management is preferred) or equivalent or experience in lieu Good knowledge of the Barcelona corporate business market. Experience in RFP processes and account management. High communication skills in English and Spanish. Several years of experience in a reservation or sales environment in the hospitality industry or similar position. Affinity for computer systems. Must have excellent numerical, analytical and critical reasoning skills. Qualities, Skills & Knowledge: Excellent selling capability. Excellent organisational and planning skills. Accountable and resilient. Ability to work under pressure. Flexibility to respond to a range of different work situations. Excellent relationship builder Collaborative Strong customer focus Strong delivery focus Strong decision-making skills Strong influencing skills Strong in critical thinking Good numerical skills Ability to prioritise the business-critical actions from a range of conflicting needs. Self-motivated. Ability to communicate openly and clearly both verbally and in writing. This is an exceptional opportunity for a Sales Manager to shape and drive the Corporate segment in a fast-growing global Hospitality company. If you possess the required skills and are ready for a challenging and rewarding role, we encourage you to apply. At HILTON BARCELONA we firmly believe in equality as a fundamental principle that drives our success and strengthens our corporate culture. We are committed to creating an inclusive and equitable work environment where every employee has equal access to opportunities for development and growth, regardless of their background, gender, race, sexual orientation, religion, special ability or any other personal characteristic. Your personal and curricular data may be part of our databases to participate in our current and future selection processes and will be kept for a maximum of one year. Your personal data may be communicated to third parties that assist us in the management of applications, such as platform providers, hosting services, as well as in our software and applications that may contain data about you. Department: Sales The company Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center.