Front Desk Agent-Hotel Arts Barcelona - Hosco

About the job Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team. You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties. As our Sales Coordinator, you will be responsible for: Tracking each sales opportunity to close successfully Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues Coordinating requests for groups and long stays proposals for EU properties Being responsible for groups and long stays enquiries and all related administration Ensuring all groups’ related tasks are completed communicated to the appropriate hotel departments Keeping property information relating to customer requirements, interests and market activities up to date Using Salesforce to input, maintain and plan targeted sales activity Building relationships with the bookers in order for them to return Handling, converting and closing enquiries to successful conclusion within agreed service levels Driving up-selling of rooms, supporting company’s performance Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed Providing cover and support for the other Sales Coordinators and Reservations Agents when required To be successful in the role of Sales Coordinator, we require: Previous experience working in a relevant sales environment Effective communication skills Good administrative and organisational skills Opera Cloud/RMS PMS experience desirable Guest service and Relationship Management focused This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving £28000.00 per annum Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

About the job We are seeking a motivated and reliable Runner to join our Front of House team. The ideal candidate ensures smooth coordination between kitchen, bar, and dining room, delivering food and beverages promptly while maintaining high standards of cleanliness and organization. Note: Applicants must have the legal right to work in the UK without company sponsorship. Number of positions: 4 Competitive salary package All legal benefits plus additional perks International and dynamic environment Continuous training Real professional growth opportunities Department: F&B service About you Previous experience in the same role in fine dining in the UK market Excellent English language skills Full-time availability with flexible hours Ability to work under pressure Elegant demeanor and attention to detail Valid UK work permit Language required: English. The company Fine dining with Italian roots, focused on excellence. Selecting the best ingredients from all over the world, Langosteria’s cuisine combines Italian tradition with a contemporary international approach.

About the job We are seeking a passionate and experienced Head Bartender to lead our bar operations. The ideal candidate combines deep knowledge of mixology and premium spirits with strong leadership and training skills. This role is key to delivering exceptional guest experiences while maintaining high standards of service. Note: Applicants must have the legal right to work in the UK without company sponsorship. Competitive salary package. All legal benefits plus additional perks. International and dynamic environment. Continuous training. Real professional growth opportunities. Department: Bar About you Minimum 2 years of experience as Head Bartender in fine-dining restaurants or high-end bars. Advanced knowledge of cocktails, spirits, wine, and bar equipment. Proven ability to train and mentor FOH staff on mixology and sales techniques. Strong organizational and communication skills. Ability to work under pressure in a fast-paced environment. Excellent personal presentation and attention to detail. Fluency in English (B1 or higher). Availability to work shifts (single/split) and weekends. Valid UK work permit. Language required: English. The company Fine dining with Italian roots, focused on excellence. Selecting the best ingredients from all over the world, Langosteria’s cuisine combines Italian tradition with a contemporary international approach.

About the job A skilled and passionate Sommelier to join our fine dining team. You’ll elevate the guest experience through expert wine service, food pairing, and cellar management, while supporting and training our front-of-house team. Note: Applicants must have the legal right to work in the UK without company sponsorship. Competitive salary package. All legal benefits plus additional perks. International and dynamic environment. Continuous training. Real professional growth opportunities. Department: Sommelier About you Minimum 3 years’ experience as a Sommelier in a high-end or fine dining restaurant. WSET Level 2 Award in Wines or equivalent certification. Knowledge of and ability to expertly apply dining service techniques and rules, as well as etiquette standards. Knowledge of cellar management techniques and ability to manage supplies and inventory. Excellent personal presentation and attention to detail. Strong sales skills and a track record of upselling wine and beverages. Excellent communication skills in English (B2 level or higher). Availability to work shifts (single/split) and weekends. Valid UK work permit. Language required: English. The company Fine dining with Italian roots, focused on excellence. Selecting the best ingredients from all over the world, Langosteria’s cuisine combines Italian tradition with a contemporary international approach.

About the job POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: Secretary / Executive Assistant Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events

Se precisa recepcionista para Hotel de 4* en el centro de barcelona. Imprescindible Inglés fluido y experiencia en el sector.

About the job POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: Reception Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events

About the job ¿Cuál será tu misión? Como Recepcionista, serás responsable de atender las necesidades de los huéspedes a su llegada y salida así como de proporcionarles una experiencia excepcional en general durante su estancia, en línea con la visión y los valores del hotel sobre la satisfacción del cliente. ¿Qué tendrás que hacer? Recibir y completar el proceso de check-in de todos los huéspedes y grupos que lleguen de forma puntual y profesional, así como completar el proceso de check-out de los huéspedes y grupos que se marchen. Gestionar la asignación de habitaciones en función de las características de los huéspedes (VIP, tradicionales, nuevos clientes, etc.) con el departamento correspondiente. Gestionar si es necesario, y asegurarse de mantener a la recepción y al equipo directivo plenamente informados de las peticiones, consultas, quejas y/o sugerencias de los huéspedes, tanto de los huéspedes como de otros departamentos. Conocer todos los productos y servicios del hotel, tarifas, promociones disponibles y paquetes de descuento, así como los eventos especiales y VIP diarios. Conocer y comunicar los servicios disponibles en el hotel (tales como reservas en restaurantes) e información general sobre seguridad. Maximizar la ocupación de habitaciones con las mejores tarifas (esto incluye cerrar ventas y extranets si es necesario). Utilizar técnicas de up-selling (promocionar el programa de fidelización de la empresa y Rewards, otros destinos, comidas y bebidas, transporte e instalaciones del hotel). Gestionar las reservas de habitaciones de los huéspedes. Proporcionar información a los huéspedes sobre la propiedad y los alrededores (museos, monumentos), incluidos eventos especiales, lugares de interés, restaurantes, actividades, etc. en la ciudad. Responder a las solicitudes de los huéspedes de servicios o preparativos especiales (por ejemplo, transporte, reservas, limpieza en seco) organizándolos o identificando a los proveedores adecuados. Seguir las normas de la marca de la empresa. Asistir a otros departamentos, según sea necesario. Informar y proporcionar servicios nocturnos a los huéspedes (por ejemplo, llamada despertador). Gestionar los pagos de facturación y las operaciones de caja durante el turno de noche. Hacer rondas, comprobar si hay irregularidades, cerrar ventanas, puertas, etc. Responsable de los informes de auditoría nocturna. ¿Qué buscamos? Experiencia previa en el departamento de Front Office, preferiblemente en un hotel de tamaño y complejidad similares. Licenciatura o diplomatura en Dirección Hotelera o equivalente. Imprescindible dominio del idioma local y nivel alto de inglés. Conocimiento de varios programas informáticos (Microsoft Office, TMS, etc.) y sistemas de Front Office. Orientación al servicio al cliente. Flexibilidad para responder a diversas situaciones de trabajo. Gran capacidad de comunicación. Orientación comercial. Capacidad para trabajar de forma independiente y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: Reception The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

Buscamos un/a RECEPCIONISTA para un puesto de SUPLENCIA POR VACACIONES a 20 HORAS SEMANALES de lunes a viernes para en importante empresa cliente situada en Barcelona (zona metro Llacuna). FECHAS DE SUPLENCIA: Del 12 al 19 de septiembre de 2025. FECHAS SEGUNDA SUPLENCIA: Del 24 de octubre al 03 de noviembre de 2025. HORARIO: • Del 12 al 15 de septiembre: de lunes a viernes de 8:00 a 15:00 horas., • Del 16 al 19 de septiembre: de lunes a viernes de 8:00 a 17:00 horas con una hora de comida., • Del 24/10 al 03/11: de lunes a viernes de 8:00 a 17:00 horas con una hora de comida. FUNCIONES: • Control de incidencias con mensajerías y entregas internas., • Registro de valijas y mensajerías., • Gestión de correos ordinarios y certificados., • Atención al cliente interno, soporte a recepción y servicios generales., • Reparto de paquetería en edificio de oficinas y talleres., • Gestión de mercancía en almacén, inventarios: control y pedidos al proveedor de material de oficina., • Control, registro y digitalización de documentación del cliente Preparación salas de reuniones., • Control de Cartelería en Tablón Anuncios Empleados., • Atención visitas y recepción de llamadas., • Volcado de datos en Excel y realización de cartelería así como el plastificado de los mismos. REQUISITOS: • Contar con experiencia previa realizando funciones de ordenanza y/o recepcionista en oficina., • Nivel alto o nativo de catalán., • Disponibilidad de incorporación las fechas de la sustitución en el horario indicado., • Valorable la cercanía de la residencia al puesto de trabajo.

Se solicita Ayudante de Recepción para un Hostal en Barcelona. Dentro de sus funciones se encuentra: la recepción de clientes, así como ofrecerles la información que los mismos requieran. Ofrecemos: Turno de tarde de 15:00-23:00 Contrato de 40 horas/semanales. Requisitos: Experiencia en el puesto descrito anteriormente. Se requiere dominio del inglés.

Ubicación: Barcelona (presencial) Horario: Lunes a jueves de 15:00 a 19:00 (jornada parcial) Requisitos: • Experiencia mínima de 1 año en recepción, atención telefónica y gestión documental., • Catalán y español nativos., • Inglés nivel medio., • Manejo de paquete Office y Outlook., • Muy buena actitud, trato cordial y habilidades de comunicación. Funciones: Atención y derivación de llamadas. Recepción y atención a clientes en oficina. Gestión documental (escaneo, fotocopias, apoyo administrativo). Ofrecemos: Contrato directo con la empresa. Puesto estable en importante cliente del sector jurídico.

IMPORTANTE: Solo se tendrán en cuenta las candidaturas que cumplan estrictamente con los requisitos. 📌📌 Requisitos imprescindibles: • Mínimo 1 año de experiencia real en:, • Contabilización de facturas, • Gestión contable (cierres mensuales y anuales), • Catalán y español nativo (oral y escrito), • Trámites con registros (Propiedad, Mercantil, Central), • Dominio de A3, CONTA3 y Excel, • Residencia en la provincia de Barcelona (Si no cumples con estos requisitos, tu candidatura no será considerada).** Ofrecemos: • Contratación directa en plantilla del cliente, • Puesto estable, • Lunes a jueves de 9h a 14h y de 15h a 18,30h o de 16h a 19,30h; viernes de 9h a 14h, • Salario según valía