Front Office Agent (Sustitución) - Kimpton Vividora Barcelona

What’s the job? As the friendly face of our hotel restaurant, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. You’ll report to the Restaurant Manager. Your day-to-day Create a warm welcome to everyone and set the tone for each guest’s experience. Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste and preparation methods. Set up your outlet – stock up on all the supplies you’ll need and manage your inventory. Ensure that food and beverages are well stocked. Ensure overall cleanliness and maintenance of the working area. Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace. Work with your restaurant and kitchen colleagues to offer a seamless food service. Assess customers’ needs and preferences and make recommendations. Report and follow up on maintenance and repairs and for the cleanliness of the bar. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. Supervise the pool area to make sure every guest is following the stated rules and there are no issues. What we need from you 2+ years’ experience working within hotel/restaurant. Bachelor’s degree in hospitality or related field. Must be fluent in Spanish and English, additional languages will be highly valuable. Proactive, positive, energetic, dynamic, team-worker and with passion for service. What to expect from us · Discounted international room rates. · Room for professional growth in one of the largest hospitality companies. · Training programmes and access to IHG’s training tool. · Uniform and laundry service. · Meals whilst on duty. · Private health insurance discount. · Kimpton Benefits: our platform with exclusive discounts for employees. · Cool work environment and lots of fun! 😊

¿De qué trata el trabajo? Como cocinero, tu pasión por realizar presentaciones llamativas y sabrosas hará que la experiencia de nuestros huéspedes sea magnífica cada vez que visiten nuestros restaurantes. Reportarás al Jefe de Cocina. Tu día a día: • Llevar a cabo todas las elaboraciones de los platos siguiendo los estándares de presentación y elaboración marcados. • Asegurar que la cocina, así como las zonas de almacenamiento de alimentos y productos, están en perfecto estado de limpieza y orden. • Mantener controlado el stock de alimentos y productos necesarios para realizar todas las elaboraciones, reportando cuando sea necesaria la compra de nuevos productos. • Cumplir con toda la normativa de APPCC. • Colaborar con el departamento de restaurante para que el servicio sea fluido en todo momento. • Reportar cualquier incidencia relacionada con las zonas de almacenamiento y neveras al departamento de mantenimiento cuando sea necesario. ¿Qué esperamos de ti? • De 1 a 2 años de experiencia en hotel/restaurante gastronómico como cocinero. • Proactivo/a, positivo/a, energético/a, dinámico/a, empático/a, con capacidad de trabajo en equipo y pasión por el servicio. ¿Qué puedes esperar de nosotros? • Descuentos en alojamientos IHG a nivel mundial. • Programas de formación y acceso a nuestra plataforma IHG. • Manutención en turno. • Uniforme y servicio de lavanderia para el uniforme. • Entorno joven y muy dinámico!

Si te apasiona el mundo de la belleza y la cosmética, y tienes experiencia asesorando a clientes sobre el cuidado de la piel, ¡esta es tu oportunidad! En Staff Global Group, estamos buscando un/a Dermoconsejero/a - Embajador/a de Belleza para representar a una marca líder en el sector de la dermocosmética. ¿Te gusta asesorar, recomendar y conectar con los clientes? ¡Entonces eres la persona que buscamos! Ubicación: Varios centros en Barcelona Horario y jornada: ·Contrato Fijo discontinuo. · Periodo de campaña: incorporación el 29/1 hasta el 28/02. Jornada 40h/s. Disponibilidad completa para trabajar de lunes a sábado. ¿Qué harás? · Ser el/la Embajador/a de la marca en el punto de venta, transmitiendo pasión por la dermocosmética. · Incentivar las ventas asesorando a los clientes y destacando los beneficios de nuestros productos. · Dar visibilidad a nuestros productos, asegurando que cada cliente se sienta atendido y satisfecho. ¿Qué necesitamos de ti? · Experiencia previa como dermoconsejero/a o en promociones de cosmética/dermocosmética. · Muy valorable si tienes experiencia en farmacias o parafarmacias. ¿Qué ofrecemos? · Salario: 1818,18€brutos/mensuales + incentivos de venta . · Un entorno de trabajo dinámico y profesional donde tu pasión por la belleza será clave. ¿Te interesa? ¡Te estamos esperando!

German-Speaking Digital Advertising Consultant in Barcelona Are you ready to make a significant impact on businesses and grow your career in digital advertising? In this dynamic role, you'll collaborate with new clients to create their first online advertising campaigns, driving growth and optimizing performance in a fast-paced, target-driven environment. What You'll Do - Act as a trusted consultant, guiding clients in setting up and enhancing their PPC campaigns. - Identify client needs and goals to drive results and foster long-term relationships. - Upsell, increase spending, and ensure campaign sustainability. - Manage a high volume of daily client interactions via phone. What We’re Looking For - Fluent German speaker with excellent English proficiency. - A BA/BS degree (MA/MSc in Marketing or Digital Marketing is a bonus). - 1-2 years of experience in sales and/or online advertising. - Exceptional communication, organizational, and analytical skills. - Ability to thrive in a fast-moving, collaborative environment. What’s in It for You - Competitive salary + bonus - Comprehensive training in sales and digital advertising. - Ongoing coaching for professional development. - Clear career growth opportunities within a leading global organization. - A permanent contract, excellent work environment, and vibrant team culture. Location Hybrid in beautiful Barcelona, Spain. Start date 06.Jan.2025 Take the next step in your career and join a team where your skills and passion make a difference!

¿Te apasiona el mundo del deporte, especialmente el running? ¿Te gustaría trabajar en una firma reconocida a nivel mundial? Si es así, ¡te estamos buscando! Desde Staff Global Group estamos en búsqueda de un/a vendedor/a para una firma deportiva especializada en running en Barcelona. Tus funciones principales serán: Ser el/la embajador/a de la marca en el punto de venta. Incentivar la venta de los consumidores de nuestros productos. Dar visibilidad a los productos. Se requiere: Experiencia como vendedor/a Valorable conocimientos en running y/o practicar deporte. Disponibilidad viernes tarde y sábados completos. Ofrecemos: Inicio: 27 de Diciembre Fechas fin: 5 de Enero Horario: - Del 16 al 28 Viernes y Sabados de 10:00 a 14:30h y de 15:30h a 21h - Del 30 al 5 Lunes viernes y sabado 10:00 a 14:30h y de 15:30h a 21h, Jueves de 16 a 21h y domingo de 10 a 15:00h Salario: 8,97€ bruto/hora ¿Te interesa? ¡Te esperamos!

**Administrador(@)/comercial del centro de estética y belleza con experiencia en ventas.** Alas de Mariposa SL, Barcelona (España). Realizamos servicios de maquillaje permanente, en el que somos los mejores de toda España. Trabajamos en el mercado desde 2015. Debido al crecimiento de la empresa y ampliación de plantilla, buscamos un administrador para nuestro centro. Lo que queremos ver de usted: - Estudios en administración y ventas. - Experiencia en ejecución de planes de ventas. - Capacidad para resolver de forma gentil y cortés situaciones conflictivas con los clientes. - Listo para una gran cantidad de trabajo. - Manejo de gran volumen de clientes. - Experiencia con sistemas de reservas. - Experiencia con sistemas CRM. - Actitud responsable en el trabajo. - Amor por la gente. Positividad, flexibilidad, alegría, sociabilidad, Habilidades organizativas. - Entendiendo que eres la primera persona que ve el cliente, y de ti depende en gran medida que el cliente quede satisfecho y se convierta en un cliente habitual. Qué vas a hacer: - Consultas, venta de servicios y productos de salón. - Cumplimiento del plan de ventas. - Recepción e interacción con clientes. - Control y planificación de turnos de especialistas. - Consultas telefónicas. - Trabajar con redes sociales. Qué ofrecemos: - Salario competitivo. - Sistema transparente de motivación y bonificaciones. - Perspectivas de crecimiento en una gran empresa. - Formación constante. Buscamos: Jornada completa Lunes a Sábado 11:00 a 20:00

About the job DESCRIPCIÓN DEL PUESTO Este año, hemos creado un nuevo departamento dedicado a mejorar la experiencia de nuestros huéspedes desde el primer contacto. Como Customer Relations Agent (Telefonista), serás la primera voz y la cara amigable que nuestros huéspedes encuentren al contactar con nosotros. Serás responsable de proporcionar un servicio excepcional a través de la atención telefónica, asegurando que cada llamada se maneje con profesionalismo, cortesía y eficiencia. Tu capacidad para comunicarte de manera clara y comprensible en varios idiomas será crucial, ya que trabajamos en un entorno internacional. Además de gestionar las llamadas entrantes y salientes, tendrás la oportunidad de ser un punto de contacto clave para nuestros huéspedes, brindando información sobre nuestras instalaciones, servicios y actividades locales. Tu actitud proactiva y tu disposición para ir más allá para satisfacer las necesidades de nuestros clientes marcarán la diferencia en su experiencia con nosotros. Si tienes pasión por el servicio al cliente, habilidades comunicativas excepcionales y un espíritu colaborativo, ¡nos encantaría conocerte y que formes parte de nuestro equipo! FUNCIONES Y RESPONSABILIDADES • Gestión de la centralita telefónica del hotel. • Responder, registrar y procesar todas las solicitudes, preguntas o preocupaciones de los huéspedes a través de nuestros canales de • comunicación. • Gestión de las llamadas internas y externas. • Anexo entre los departamentos de Alojamiento y Restauración. • Proporcionar información a los huéspedes sobre las características de las habitaciones, los servicios de la propiedad. • Cumplimiento de los Estándares de LQA (Leading Hotels of the World) y Forbes • Maximizar las ventas del hotel • Gestión de pedidos (Upselling) • Responder comentarios de los clientes • Coordinación interdepartamental • Apoyo al Director de F&B y Hotel Manager • Gestión de prepagos • Horario rotativo de Lunes a domingo (5 días laborales+ 2 días festivos) Department: Customer Service About you COMPETENCIAS PERSONALES • Excelentes habilidades de Comunicación • Comunicación empática • Trato amable y servicial • Paciente en la atención telefónica • Proactividad y trabajo en equipo • Ética y responsabilidad • Asertividad, discreción y capacidad organizativa • Enfoque a la calidad del servicio EXPERIENCIA / FORMACIÓN REQUERIDA PARA EL PUESTO • Experiencia en otras centralistas de hoteles de 5*GL • Idiomas: Castellano e inglés (otros idiomas serán valorados) • Usuario de Office • Se valorará el conocimiento del programa de “Tesipro” (blanco) DOCUMENTACIÓN NECESARIA • DNI o NIE español • Número de Seguro Social • Número de cuenta bancaria española • Dirección postal en Barcelona Languages required: Spanish and English. Catalan, French, Italian, and Russian are a plus The company At El Palace Barcelona, ​​a luxury hotel in Barcelona with more than 100 years of history, we believe that talent is crucial to continue offering new and exclusive experiences to our guests while maintaining our high levels of service.

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are seeking an experienced, high-energy Group Sales Manager to proactively support the sales team in driving group sales revenue by identifying and securing group bookings SLS Barcelona, provide account management for new and existing accounts and work with other sales team members to meet and exceed monthly revenue goals. Identify and qualify potential leads through research and following the hotel sales strategy and goals. Create and maintain customer relationships to achieve optimum market share. Understand their needs and provide tailored solutions to meet their group requirement. Prepare compelling proposals and presentations to showcase our hotel’s facilities, services, and offerings to prospective clients. Always maintain product knowledge including all relevant rate structures and promotional offers. Negotiate favorable terms and contracts with clients while ensuring alignment with hotel policies and revenue objectives, prepare and conduct proper site inspections. Tracking the contract signing and payment within the stipulated deadlines. Work closely with the events, catering and operations teams to ensure seamless execution of group bookings and exceptional guest experiences. Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and threats. Adjust sales strategies accordingly. Analyze sales data and market trends to forecast sales revenue accurately. Provide regular reports and updates to Director of Group Sales. Manage the group sales budget effectively, optimizing resource allocation to maximize ROI. Demonstrate a thorough knowledge of Delphi and Opera, keep that nourished with the updated information of each booking as well as its status. Provide guidance and support to the sales team fostering a culture of continuous learning and development. Qualifications What we are looking for... At least two years of experience in hotel sales or equivalent industry experience, preferably in an upscale or lifestyle brand hotel. Bachelor’s degree preferred. Valuable knowledge of sales skills, ability to understand customer requirements and translating these into sales solutions and revenue management. Track record meeting or exceeding sales goals and developing long term relationships and contacts. Experience managing luxury brands. Ability to be assertive and persuasive without being aggressive. Ability to quickly evaluate alternatives and decide on a plan of action. Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment. Excellent verbal and written communication skills. Fluent in Spanish and English. Fluency in additional languages is a bonus. Someone who understands, celebrates and embraces the SLS brand values. Ability to work under pressure and deal with stressful situations during busy periods. Proficient in Windows Office: Outlook, Word, Excel, PowerPoint, and able to utilize traditional software programs such as, Delphi, Opera, and any departmental specific systems used. Must be innovative, organized, efficient and able to prioritize multiple projects while working with a team. Exceptional interpersonal skills required, must be able to always present self professionally. Strong work ethic and self-starter who is a team player and comes with a can-do attitude. You want to be part of a team that works hard, supports each other and has fun along the way. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Sales The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Guest Experience Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. Greet and assist guests in a warm, courteous, and professional manner. Accommodate general and unique requests. Inform guests of the facilities and all the things to do in the hotel, including providing information on our restaurants and bars. Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics. Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information and personalized recommendations for dining, activities and local attractions, tailored to their preferences. Manager all concierge functions, securing tickets for events, organizing tours, arranging transportation and keep up-to-date with the latest trends. Establish and maintain relationships with local service providers, restaurants, and attractions to ensure guests have access to exclusive experiences. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Work closely with the Front Office, Housekeeping, Food & Beverage and other departments to communicate guest preferences and special requests. Maintain accurate records of guest preferences and past interactions to personalize future stays. Report any issues to the correct department and check to ensure the work has been completed. Proactively keep an eye on all our public area spaces, whether it’s spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost. Assist with training hotel staff on guest service best practices and VIP protocols. Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Put guests at the center of everything, striving to provide an exceptional service. Qualifications What we are looking for... Minimum of 2 years of Front Office/Guest Relations experience, preferably in an upscale or lifestyle brand hotel. Previous experience with pre-opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Ability to multitask and work in a fast-paced environment while maintaining attention to detail. Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. You are naturally a confident person who is able to approach people and initiate conversation. Excellent verbal and written communication skills. Fluent in Spanish and English. Ability to adjust services and approach based on changing guest needs and hotel dynamics. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Guest Relations The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

FireVolt, un proyecto innovador de alquiler de baterías externas para cargar dispositivos móviles, está en búsqueda de un agente comercial a largo plazo para unirse a nuestro equipo. Como agente comercial de FireVolt, serás responsable de identificar y establecer relaciones con establecimientos en Barcelona incluyendo bares, restaurantes, hoteles, museos y otros lugares con alto tráfico, para promover la instalación de nuestras estaciones de alquiler de powerbanks (baterías externas). Responsabilidades: - Identificar y contactar activamente con establecimientos para promover la instalación de nuestras estaciones de carga - Negociar acuerdos de instalación con los propietarios o gerentes de los establecimientos. (La instalación es gratuita para los negocios y no requiere mantenimiento por parte de los mismos) ** Requisitos:** - Es obligatorio que el candidato sea autónomo, con la posibilidad de considerar una contratación en el futuro - Preferiblemente, que el candidato tenga una base de contactos en el sector de hostelería y experiencia previa como agente comercial, preferiblemente en los sectores de turismo, hostelería o sistemas de seguridad - Capacidad para comunicarse efectivamente y negociar con una variedad de clientes - Motivación para alcanzar y superar objetivos de ventas ** Ofrecemos:** - Oportunidad de trabajar con un producto innovador en crecimiento en el mercado de España. Sistema de bonificación competitivo basado en el rendimiento y los resultados alcanzados (entre 50 y 150€ por instalación) - Posibilidad de combinar esta actividad con la otra que no sea competitiva - Apoyo y material de ventas proporcionado por FireVolt - Posibilidad de desarrollo profesional en una empresa en crecimiento FireVolt es un empleador que ofrece igualdad de oportunidades y estamos comprometidos con la diversidad en el lugar de trabajo. Esperamos recibir tu solicitud y discutir cómo puedes contribuir al éxito de nuestro equipo.