Nordic-Speaking Account Manager - Social Media Ads in Barcelona, Spain
1 day ago
Barcelona
Do you want to grow your career in digital advertising while managing international clients in Barcelona? Our client is looking for a Nordic-speaking Account Manager to drive customer success and long-term revenue growth in Spain. Join a dynamic environment where you will manage and expand an existing portfolio of customers, deliver tailored advertising strategies, and optimise campaign performance. Benefit from a hybrid work model, continuous training, and strong career development opportunities. About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. What will you do? • Manage a portfolio of customers advertising on the platform, acting as their main point of contact and trusted advisor, • Develop a deep understanding of customer goals, challenges, and marketing objectives, • Create and present tailored digital advertising strategies that drive measurable results, • Identify upsell and cross-sell opportunities to maximise customer investment and revenue growth, • Conduct regular meetings to review performance, share insights, and optimise campaigns, • Build and maintain long-term relationships to ensure satisfaction, loyalty, and retention, • Provide excellent customer service by resolving issues and offering effective solutions, • Work with KPIs and revenue targets, consistently achieving or exceeding expectations, • Maintain accurate account and pipeline data in CRM systems such as Salesforce, • Stay updated on product developments, industry trends, and client needs Candidate profile • Nordic language level of C2, and C1 level of English (written and spoken) (Norwegian or Swedish or Danish)., • Minimum 18 months of experience in sales, account management, or a client-facing role, • Proven ability to manage and grow a portfolio of customers, • Strong experience in digital advertising or online marketing solutions is a plus, • Ability to build trust quickly and manage relationships with multiple stakeholders, • Experience with CRM systems such as Salesforce, • Strong analytical mindset with the ability to turn data into actionable insights, • Excellent communication and presentation skills, • Proactive, goal-oriented, and adaptable in a fast-paced environment Employer offers • Full-time (39 hours/week) hybrid position in Barcelona, • Competitive salary with performance-based bonus, • Referral program with attractive incentives, • Continuous training, certifications, and development programs, • Clear career growth opportunities within an international company, • Supportive team environment with coaching and ongoing development About Barcelona Barcelona offers a unique blend of professional opportunities and high quality of life, with a sunny climate, vibrant culture, and international atmosphere. From beautiful beaches to a thriving business hub, it is an ideal destination to grow both personally and professionally.
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