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  • Quality Assistant intern
    Quality Assistant intern
    hace 2 días
    Jornada completa
    Eixample, Barcelona

    VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you analytical, highly organized, and passionate about the travel sector? Join the VeryChic Quality team and play a key role in ensuring the competitiveness, optimal pricing, and availability of our exclusive flash sales! 🚀 Your responsibilities Competitive Benchmark & Monitoring: Benchmark flash sales across different stages to ensure maximum rate and availability competitiveness. Monitor each offer and track performance metrics before and after competitive analysis. Analyze key measures and trends across specific sales regions and areas. Process Optimization & Strategy: Participate in optimizing and automating benchmark tools and quality processes. Conduct competitive intelligence to anticipate new consumption trends and market demand. Collaborate with Digital Content, Sales, and cross-functional teams to align quality standards. Support other quality management initiatives depending on operational workload. 🧠 Your profile Fluent in at least two of the following languages: English, French, or Spanish Graduate or student in Tourism, E-commerce, Business, or related fields. Strong analytical capabilities and solid proficiency in Microsoft Excel. Pragmatic, organized, detail-oriented, and solution-focused. Autonomous, self-motivated, and comfortable in a fast-paced, evolving environment. Excellent communication skills and a strong team player mindset. Eligible to sign a 6-month internship agreement starting January 2027. Previous experience in the tourism, travel, or hospitality industry is a plus! 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Monthly remuneration of €750 gross/month. 📩 Ready to help create exceptional travel experiences for thousands of members? Apply now to join VeryChic and board your next career journey!

    Sin experiencia
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  • Representante de Ventas
    Representante de Ventas
    hace 2 días
    €20200 anual
    Jornada completa
    Barcelona

    GPV SECTOR BRICOLAJE En Merchanservis llevamos más de 35 años ayudando a marcas líderes a crecer en el punto de venta. Somos especialistas en gestión comercial, outsourcing y retail, ofreciendo soluciones enfocadas en mejorar la visibilidad, la experiencia de cliente y los resultados comerciales. Trabajamos con grandes compañías nacionales e internacionales desarrollando proyectos en sectores como tecnología, gran consumo, bricolaje, construcción y retail especializado. Actualmente buscamos incorporar Gestores/as de Punto de Venta (GPV) para un importante proyecto dentro del sector bricolaje y construcción. Si te apasiona el entorno comercial, el trabajo en tienda y el contacto con el cliente, queremos conocerte. ¿Cuál será tu misión? Serás responsable de desarrollar y potenciar la presencia de la marca en tu zona asignada, gestionando clientes y puntos de venta dentro de los canales Original y/o Moderno. Tu objetivo será impulsar las ventas, mejorar la visibilidad de producto y garantizar una excelente ejecución comercial en tienda. Funciones principales • Gestión y dinamización de puntos de venta., • Implantación y mantenimiento de lineales., • Negociación de espacios promocionales., • Supervisión de stock, visibilidad y promociones., • Fomento del sell-out y acciones de cross-selling., • Reporte de actividad y seguimiento comercial. ¿Qué buscamos? • Experiencia previa en posiciones comerciales, GPV, ventas o atención al cliente., • Valorable experiencia en bricolaje, construcción, ferretería o retail., • Perfil dinámico, autónomo y orientado a resultados., • Buenas habilidades comunicativas y de negociación., • Capacidad de organización y trabajo por objetivos., • Disponibilidad para viajar dentro de la zona asignada., • Carnet de conducir en vigor. Valoraremos especialmente • Experiencia en gran distribución o retail especializado., • Conocimiento técnico del sector construcción/bricolaje., • Manejo de herramientas digitales y reporting comercial., • Actitud proactiva y orientación al cliente. ¿Qué ofrecemos? • Incorporación a un proyecto sólido y en crecimiento., • Formación inicial y acompañamiento continuo., • Posibilidades reales de desarrollo profesional., • Entorno dinámico y colaborativo., • Herramientas comerciales y soporte operativo., • Salario competitivo + variable., • Con posibilidad de incorporación indefinida a partir de los 6 meses. INDISPENSABLE TENER CARNET DE CONDUCIR Buscamos personas con… ✔ Energía y actitud positiva ✔ Orientación comercial y a resultados ✔ Proactividad y autonomía ✔ Capacidad de relación y negociación ✔ Humildad, ambición y trabajo en equipo Si quieres formar parte de un proyecto dinámico, con recorrido y posibilidades de crecimiento, ¡te estamos esperando!

    Inscripción fácil
  • Connectivity Assistant Intern
    Connectivity Assistant Intern
    hace 2 días
    Jornada completa
    Eixample, Barcelona

    VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you organized, versatile, and passionate about travel tech and hotel operations? Do you enjoy cross-functional communication and technical set-ups in a fast-paced environment? Join our Connectivity team to connect our hotel partners, channel managers, and internal teams to deliver seamless travel offers. 🚀 Your responsibilities Operational implementation of Connectivity Upstream preparation of connectivity offers upstream via Channel Managers (internal setup, partner communication, and pre-publication validation). Direct relations with hotel partners, Channel Manager teams, Sales, Digital Content & Projects departments. Connectivity control before and during the sale. Putting online and managing VeryChic Tonight content. Creation of extranets. Operational set up of Tour Operators. Checking the receipt of TO rates. Communication with TO partners to confirm rates. Creation of TO identifiers. Operational implementation of external services. Activation and implementation of external activities. Checking and monitoring their operation. 🧠 Your profile Native French speaker and professional proficiency in English. Spanish is a plus! Graduate or student in E-Tourism, Hospitality, Business, Digital, or related fields. Autonomous, highly organized, and rigorous with high attention to detail. Versatile team player with excellent interpersonal skills. Strong verbal and written communication abilities. Previous experience in the travel, hospitality, or luxury sectors is a plus. 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Monthly remuneration of €750 gross/month. 📩 Ready to connect extraordinary hotels with passionate travelers? Apply now to join VeryChic and board your next journey!

    Sin experiencia
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  • Dutch Customer Service Representative in Barcelona
    Dutch Customer Service Representative in Barcelona
    hace 1 mes
    €1600–€1800 mensual
    Jornada completa
    Sant Martí, Barcelona

    🇳🇱 DUTCH-SPEAKING CUSTOMER SERVICE REPRESENTATIVE 📍 Barcelona | 📅 Start date: 31 August Turn your Dutch language skills into an exciting international career in Barcelona! ☀️ We are looking for a friendly, empathetic and solution-oriented Dutch speaker to join an international Customer Service team. You will be the first point of contact for customers, helping them with their questions and making sure they receive professional and personalised support. If you enjoy helping people, solving problems and working in a positive, fast-paced environment, we would love to meet you! 💬 YOUR ROLE • Assist customers by phone and email, • Answer administrative, billing and contract-related questions, • Provide basic technical support, • Schedule maintenance and installation appointments, • Find the best solution for each customer, • Keep customer information accurate and up to date, • Identify suitable up-selling and cross-selling opportunities 🌟 WHAT WE’RE LOOKING FOR • Native-level Dutch (C2), • Good level of English (B2), • French or Spanish is a plus, • Strong communication and listening skills, • Friendly, patient and customer-focused attitude, • Proactive and solution-oriented mindset, • Customer service or call centre experience is a plus, • Availability to start on 31 August 🕐 SCHEDULE AND TRAINING • 39-hour contract, • Monday to Friday, • Working hours from 09:00 to 18:00, • Weekends off, • Two weeks of fully paid, full-time training 🎁 WHAT YOU’LL ENJOY • Weekly Spanish lessons 💃, • International and people-focused work environment 🌍, • Flexible benefits through Edenred 💳, • Meal, transport and health benefit options, • Four company events every year 🥳, • Free coffee and fresh fruit at the office ☕, • Professional development and career opportunities 📈, • Possibility of hybrid work after the initial office-based period, depending on performance 🏡 💰 SALARY €1,600 gross/month + up to €200 gross monthly bonus Ready to begin your new chapter in Barcelona? ☀️ Apply today—we look forward to meeting you!

    ¡Incorporación inmediata!
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  • CRM intern
    CRM intern
    hace 2 días
    Jornada completa
    Eixample, Barcelona

    VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you passionate about digital marketing, data analysis, and customer engagement? Driven by an analytical mindset and eager to grow in a dynamic, young, and international environment? Join the VeryChic CRM team to support the rollout, execution, and optimization of high-impact omnichannel campaigns! 🚀 Your responsibilities CRM Campaign Execution & Personalization: Set up, execute, and optimize omnichannel CRM campaigns (email, push app, web push). Work on customer segmentation and message personalization to maximize engagement. Assist in customer journey mapping and optimize lifecycle marketing touchpoints. Performance Analysis & Data Insight: Monitor and strictly analyze campaign KPIs, focusing on sales performance and marketing metrics to drive continuous improvement. Participate in A/B testing, post-campaign reporting, and data-driven recommendations. Conduct market benchmarks and competitive intelligence on CRM trends and automation best practices. Collaborate closely with cross-functional teams to align CRM execution with overall business goals. 🧠 Your profile Native French speaker. Proficiency in English is a plus! Master’s student in Digital Marketing, e-commerce, Data Analytics, Communication, or Business. Strong analytical capabilities with a high orientation toward data analysis, sales metrics, and KPI tracking. Rigorous, structured, and detail-oriented approach to problem-solving. High interest in CRM, marketing automation, and customer segmentation Proactive, eager to learn, and enthusiastic about testing new marketing initiatives. Eligible to sign a 6-month internship agreement starting January 2027. Previous experience in the tourism, travel, or hospitality industry is valuable. 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Monthly remuneration of €750 gross/month. 📩 Ready to turn customer insights into unforgettable travel experiences? Apply now to join VeryChic and board your next career journey!

    Sin experiencia
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  • Catering Sales Executive - W Barcelona
    Catering Sales Executive - W Barcelona
    hace 5 días
    Jornada completa
    Eixample, Barcelona

    POSITION SUMMARY The Catering Sales Executive plays a pivotal role within the Catering Sales division, acting as a strategic driver of revenue and a key ambassador of the W brand. This position is responsible for leading the full commercial process for all banqueting and event enquiries without accommodation—maximizing revenue, optimizing space utilization, and ensuring the consistent delivery of elevated guest experiences. As a senior member of the team, the Catering Sales Executive oversees the entire lifecycle of catering business: from proactive prospecting and high-level client engagement to contract negotiation, event planning oversight, and cross-departmental coordination. The role requires strong commercial acumen, exceptional relationship-building skills, and the ability to influence internal and external stakeholders while upholding W Standards & Programs. ESSENTIAL FUNCTIONS Processes & Procedures: Lead high-impact site inspections for key prospects and high-value catering opportunities, showcasing the property with confidence and strategic positioning. Oversee the preparation and negotiation of contracts, ensuring commercially sound terms, optimized revenue, and compliance with cancellation and attrition policies. Ensure all enquiry handling aligns with W brand standards and EAME Divisional Event Enquiry Guidelines, maintaining a consistently elevated level of communication. Take ownership of small-scale events and short-lead business, ensuring rapid conversion and operational excellence. Lead the full wedding planning journey, acting as a trusted advisor and ensuring flawless execution from initial enquiry to event day coordination. Define and manage response timelines based on client expectations, ensuring a standard turnaround of 24 hours. Evaluate operational capabilities and ensure all commitments align with brand standards and operational feasibility. Partner strategically with the Group Sales team to convert high-value opportunities and maximize total hotel revenue. Optimize revenue through strategic management of minimum consumptions and demand-based pricing considerations. Participate in advanced sales trainings, leadership development programs, and strategic meetings as required. Ensure all enquiries are accurately documented and evaluated in Recaps to support informed business decisions. Create comprehensive BEOS to ensure seamless communication across departments and flawless event execution. Oversee deposit collection and ensure 100% prepayment prior to event arrival. Foster strong cross-departmental collaboration, acting as a senior liaison between operational teams and clients. Departmental Leadership & Collaboration Provide complete and timely credit information to the Credit Manager, ensuring compliance with financial policies and securing revenue. Represent Catering Sales in event briefings, delivering clear and strategic updates on confirmed and potential business. Actively participate in weekly Catering Sales meetings, contributing insights, forecasts, and strategic recommendations. Maintain accurate and up-to-date information on tentative business blocks, supporting strategic decision-making. Ensure timely and precise updates in Opera to support accurate forecasting and revenue management. Executive Self-Management & Professional Excellence: Exercise sound judgment and autonomy in pricing decisions, adhering to strategic guidelines and revenue optimization principles. Demonstrate strong time-management and prioritization skills, ensuring consistent delivery of all responsibilities. Engage in Marriott and departmental leadership development programs to continuously enhance professional capabilities. Conduct site inspections with executive presence, adhering to departmental standards and brand expectations. Participate in the annual Engagement Survey and contribute to initiatives that enhance team culture and performance. Demonstrate strong interpersonal awareness, including effective use of body language and communication techniques. Support ESS surveys and contribute to strategic projects as assigned by the Director of Catering & Convention Services Manager and DOS. Specific job knowledge, skills and abilities Fluency in the primary languages used in the workplace. Proven track record in luxury hotel sales, with demonstrated success in driving revenue and converting high-value business. Strong analytical and commercial skills, with the ability to interpret data and make strategic decisions. Exceptional communication skills in both Spanish and English, written and verbal. Highly organized, with the ability to manage multiple priorities and work independently with minimal supervision. Strong team orientation and collaborative leadership style. Advanced computer skills, including Microsoft Word and Excel. Proficiency in Opera Sales & Catering and PMS systems. Hours: The typical working days of the Catering Sales Executive should be from 09.00 AM to 17.00 PM from Monday to Friday, but are flexible according to evening events taking place in the hotel and on events and wedding business. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Sin experiencia
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  • Rooms Operations Management Trainee Programme (8–12 Months)
    Rooms Operations Management Trainee Programme (8–12 Months)
    hace 6 días
    Jornada completa
    Eixample, Barcelona

    Your mission should you choose to accept it... At The Social Hub , we're redefining hospitality by creating vibrant spaces where travelers, students, professionals and locals connect, work, stay and grow together. We're looking for an ambitious Rooms Operations Management Trainee to join our team in Barcelona. This is a structured 8–12 month development programme designed for hospitality students in their third year of studies or above who are ready to gain hands-on operational experience and prepare for their first leadership role. If you're passionate about people, operations and creating memorable guest experiences, this programme will give you the opportunity to develop the skills, confidence and business knowledge needed to succeed in hotel operations. In case you don’t know who we are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal and UK with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do: Throughout the programme, you'll rotate across our Front Office and Housekeeping departments, working alongside experienced leaders and gaining exposure to the day-to-day management of one of our largest hubs. Front Office Operations Deliver exceptional guest experiences throughout the guest journey. Learn the daily operation of a busy Front Office. Manage guest requests, service recovery and problem-solving. Coordinate arrivals, departures and room allocations. Support upselling initiatives and revenue opportunities. Participate in daily operational briefings and shift leadership. Housekeeping Operations Learn how to manage room inventory and productivity. Conduct room quality inspections. Coordinate room readiness with Front Office. Monitor cleanliness and brand standards. Support preventive maintenance and quality improvement initiatives. Work closely with external contractors and suppliers. Leadership & Hotel Operations Participate in management meetings. Learn workforce planning and operational scheduling. Analyse operational KPIs and guest satisfaction. Support departmental projects and continuous improvement initiatives. Collaborate with Maintenance, Food & Beverage, Membership and Events teams to understand the full hotel operation. Take ownership of projects that improve efficiency and the guest experience. What you'll learn By the end of the programme, you'll have developed practical experience in: Front Office Operations Housekeeping Operations Team Leadership Guest Experience Management Quality & Brand Standards Revenue Awareness Operational Planning Hotel Performance & KPIs Cross-department collaboration Project Management Most importantly, you'll have developed the operational and leadership skills expected from a Front Office Supervisor, Housekeeping Supervisor or Duty Manager , preparing you for your first management opportunity in hospitality. Who You Are: We're looking for someone who is eager to learn, enjoys taking responsibility and wants to build a long-term career in hospitality. Currently studying Hospitality Management, Tourism or a related degree . In your 3rd year of studies or above . Available for a minimum of 8 months (12 months preferred). Fluent in English & Spanish is a must. Passionate about hospitality and guest experience. Curious, proactive and solution-oriented. Comfortable working in a dynamic, fast-paced environment. Ready to challenge yourself and grow into a leadership role. What We Offer: An amazing work environment with a fantastic vibe and lots of positive energy. On the job coaching and guidance. Monthly compensation for your internship. The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry. The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change A first glimpse into the world of Hospitality with one of the most innovative players in the market. Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? A wonderful workplace to call home with, dare we say it, fun colleagues. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

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