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  • Eurofirms
    Customer service - Italian and English
    Customer service - Italian and English
    10 days ago
    €20000–€21000 yearly
    Full-time
    Eixample, Barcelona

    A company in the contact center sector is looking for an inbound Customer Service specialist for the Italian market and work in Barcelona in hybrid mode and perform the following tasks: - Manage inbound contacts (phone calls, emails and letters) from customers seeking information or assistance. - Provide accurate and timely responses to customer inquiries regarding products, services and company policies. - Manage website-generated contact forms and provide support through digital channels. - Handle all calls in accordance with applicable service levels and guidelines, call scripts provided by the company. Languages: - Italian spoken and written correctly (Level C2). - English correctly spoken and written (Level C1). Schedule: Full day of 39 hours per week between Monday and Friday in afternoon shift 12:00h - 20:00h with the breaks established by law. Contract ETT temporary (4-6 moth) + directly contract with de companny. Salary: 21k per year Starting date: 05/05/2025

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