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Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Ref ID:JR0087979 YOUR MISSION At Glovo, we are witnessing extraordinary growth in our Quick-commerce business, and we’re just getting started. As leaders in this space, we have a unique opportunity to increase online grocery penetration from 2-3% to over 10% in our markets. As a Product Manager in our Quick-commerce team, you’ll play a crucial part in enhancing our core value propositions of affordability and assortment, while building customer trust through outstanding pre- and post-purchase experiences. Your challenge will be to develop innovative product features that address these opportunities and drive our growth forward. THE JOURNEY Problem Solving: Utilize strong problem-solving skills to navigate challenges and devise effective solutions that drive product success. Critical Thinking: Apply critical thinking to assess complex situations, make informed decisions, and prioritize initiatives that maximize impact. Product Strategy: Define and drive the product vision and roadmap for our Quick-commerce offerings, aligning with overall business goals. Customer Insights: Conduct market research and gather customer feedback to identify pain points and opportunities for improvement. Feature Development: Lead the development of new product features, ensuring they enhance our core value propositions. Champion exceptional user experiences throughout the pre- and post-purchase journey, building customer trust and loyalty. Stakeholder Management: Collaborate effectively with business stakeholders to align on priorities, gather insights, and ensure successful product delivery. Cross-Functional Collaboration: Work closely with engineering, design, and data teams to deliver high-quality products on time. Performance Metrics: Define and monitor key performance indicators (KPIs) to assess product success and iterate based on data-driven insights. WHAT YOU WILL BRING TO THE RIDE Bachelor’s degree in Business, Engineering, Computer Science, or a related field Proven experience in product management, preferably in consumer facing products. Ability to thrive in a fast paced environment without excessive structure A strong business-driven mindset and product sense. Solid experience collaborating with technical stakeholders (Data, Engineering & Design). Strong analytical skills and experience with data-driven decision-making. Excellent communication skills to align a diverse set of stakeholders (both technical and non-technical), drive vision, and clearly explain user value and business impact. Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously. Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. • An enticing equity plan., • Top-notch private health insurance to keep you at your peak., • Monthly Glovo credit to satisfy your cravings!, • Discounts on transportation, food, and even kindergarten expenses or office-based nursery., • Discounted gym memberships to keep you energized., • The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year., • Enhanced parental leave., • Online therapy and wellbeing benefits Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here . Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website ! #J-18808-Ljbffr

Glovo is seeking a Partner Operations Manager to drive partner performance across Africa, from preparation time to vendor fails. You will analyze data by partner, city and cohort to uncover root causes and size impact, and lead discussions with General Managers and Heads of Operations to agree on priorities. Travel to markets will be required as you roll out global initiatives locally. You will build dashboards and scorecards, partner with Commercial teams, and shape a scalable operating #J-18808-Ljbffr

Glovo, part of the Delivery Hero Group, is seeking a Senior Data Engineer to own MarTech analytics platforms end-to-end, including ingestion pipelines, data quality, and contracts that stakeholders rely on for budget or bidding decisions. You will work across BigQuery, dbt, Airflow, Pub/Sub and Spar

Glovo, part of the Delivery Hero Group, is hiring a Product Manager for its Quick-commerce team in Spain. You will shape the product vision, work with engineering, design, and data teams, and deliver features that improve affordability and assortment while building customer trust. You will gather customer insights, define a roadmap, and monitor KPIs to drive growth and impact across markets. A fast-paced, data-driven environment awaits with opportunities to work remotely part of the week. #J-18808-Ljbffr

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Delivery He

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Ref ID:JR0087888 THE JOURNEY Support the onboarding of new employees in Spain and help ensure they have access to the necessary resources and tools. Assist in ensuring employment documentation is signed according to Spanish legislation and benefits enrollment is completed. Support HR daily operations, including employee records, system updates, and document management. Assist in tracking sick leaves and ensuring our database is updated with information from Social Security and our payroll provider. Help explain benefits to new hires and current employees. Support administrative changes related to salary, benefits, promotions, bonuses, etc., and collaborate on improvements to benefits packages. Provide support to the People team and other departments on topics related to payroll, administration, and benefits. Support employees on a day-to-day basis and help answer questions related to benefits, payroll, and company policies. Treat employees as internal customers and help facilitate their day-to-day work life. Assist in managing administrative aspects of the employee lifecycle, from onboarding to offboarding, ensuring documentation accuracy and compliance with Spanish labor law Support internal audits to ensure employee files are compliant and properly maintained. Help identify process improvement opportunities and support implementation of changes. Help keep our colleagues happy! WHAT YOU WILL BRING TO THE RIDE Currently pursuing or recently completed a degree in Human Resources, Labor Relations, Law, Business Administration, Psychology, or similar Previous internship or academic experience in HR is a plus Basic knowledge of Spanish Social Security, Spanish tax regulation, or HR administration is a plus Good data management skills — Excel / Google Sheets knowledge Strong communication skills (both verbal and written) in English and Spanish Proactive, hands-on, and eager to learn Detail-oriented — you care about accuracy and organization Curious mindset and willingness to improve processes and coordination between teams We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. • Monthly Glovo credit to satisfy your cravings!, • Discounts on transportation, food, and even kindergarten expenses., • Discounted gym memberships to keep you energized., • Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!, • Enhanced parental leave, and office-based nursery., • Online therapy and wellbeing benefits to ensure your mental well-being. At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here . Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life?Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website ! #J-18808-Ljbffr

Glovo, part of the Delivery Hero Group, is seeking an HR Onboarding Assistant in Spain to support onboarding, documentation, and benefits enrollment for new hires.

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. YOUR MISSION Your mission is to make partners across Glovo's six African markets operate at their best, for customers, couriers and the partners themselves. You will own partner side performance, from preparation time to vendor fails, find the real cause behind every problem, and lead the conversation with General Managers, Heads of Operations and Commercial teams to fix it. Over the next 12 to 18 months, you will build one partner operations standard that works across very different markets. THE JOURNEY Own partner performance KPIs across Africa: Preparation Time, WTP and aWTP, Vendor Fail Rate, partner availability and Order Ready usage, with targets and action plans per market. Analyse partner data in depth, by partner, city and cohort, to find root causes and size the impact on delivery time and customer experience. Lead partner operations discussions with General Managers, Heads of Operations and Heads of Commercial, and align them on priorities and actions. Partner with global and regional Commercial and Partner Operations teams to bring Africa's needs into global priorities, and roll out global initiatives locally. Build partner scorecards, penalisation and prioritisation frameworks, and dashboards that local teams use on their own. Explore new levers through experiments: launch, monitor and assess them, and roll out what works across markets. Set targets, track performance, find the needle movers and launch projects with local teams and Commercial, from pilot to rollout and monitoring. Build self serve tools and automated reporting that keep partner performance visible and proactive. Travel regularly to our markets to work with local teams, Account Managers and partners on the ground. WHAT YOU WILL BRING TO THE RIDE 3-5 years of experience in high paced environments such as operations, consulting, logistics, marketplace ops or similar fast-moving companies. Managerial experience leading and developing high-performing teams, with the ability to coach, motivate and build a culture of ownership and collaboration. Strong analytical capability, problem solving and data driven decision-making. You’re comfortable exploring dashboards, running pivot tables and using data to inform decisions and challenge assumptions. Experience in KPIs creation & tracking, team delegation and understanding of marketplace or delivery business models, with the ability to align multiple stakeholders (Commercial, Legal, Partner & Courier Ops, Product and others) based on the company’s goals. Excellent communication skills in English (B2+), both written and verbal (to the team and senior management)l. Hands-on mentality. You can zoom out on strategic topics, but you are willing to deep dive into details when the situation demands it. Ability to establish strong ways of working and comfort managing multiple priorities, stakeholders and tight timelines in a high-growth competitive environment. Resilience and adaptability to remain focused and effective when priorities shift or ambiguity increases. Proactive, bias toward action and continuous improvement mindset. You move things forward, remove blockers and enable faster execution while being curious about improving processes using experimentation, cross-functional alignment and out-of-the-box initiatives. Empathy, openness and humility. People-centered leadership style with a genuine drive to build strong teams, meaningful knowledge sharing community and create lasting impact to improve the life of millions of users, couriers and partners through technology. At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here. Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website ! #J-18808-Ljbffr

AMMEGA is seeking a Supply Chain Manager in Spain to lead end-to-end supply chain operations, including planning, procurement, inventory, warehousing and delivery. You will report to the Plant Manager in Vilanova i la Geltrú and collaborate with Production, Procurement, Customer Service and Finance to drive excellence and safety while supporting growth. You will optimize inventory, lead SIOP processes, manage a team, and foster a culture of continuous improvement and accountability across the #J-18808-Ljbffr

YOUR MISSION You will lead how we forecast and staff our outsourced customer support hubs, so we have the right agents at the right time at the lowest possible cost. Over the next 12-18 months, you’ll make our forecasting more robust by moving from hub-by-hub to country-centric and global forecasting, and plan for AI-driven savings. You’ll use data to find where we overstaff or lose productivity, and drive the Productivity SteerCo that turns these findings into savings, working with hubs, Service Delivery and process owners who don’t report to you THE JOURNEY Strengthen and streamline the forecasting process: define best practices, including how and when we align with hubs and internal stakeholders. Separate the pure contact forecast from hours planning, and move from hub-by-hub to country-centric forecasting. Set up standardized checks, alarm tooling and internal benchmarking of forecast quality, so every forecast follows the same standard. Move toward a global forecast: together with our data scientist, aggregate and forecast volumes at a higher level, especially translated contact reasons in international hubs. Distribute the global needs to hubs based on their performance. Plan for AI agents and AI translation: forecast how AI agents change human contact volumes, including the share of contacts transferred to humans when the AI can’t fully solve them. Propose how to ramp volumes between hubs as AI translation rolls out (e.g., toward more cost-efficient hubs). You’ll work with the MX verticals and hub owners. Raise forecast accuracy and cut overstaffing: improve WAPE and bias through better models, alignment with our internal teams and higher-volume aggregations, and forecast a few hubs yourself to ground the improvements in practice. Quantify the cost of overstaffing and track the savings. You’ll work with the MX verticals, who provide the inputs (rollouts, experiments). * Drive the Productivity SteerCo and generate savings: be the main source of input to the SteerCo. Identify productivity opportunities through data-driven deep dives, including benchmarking handling times (AHT) between hubs and against ~70 markets from other entities in the group. Keep an overview of all savings opportunities, prioritize them by monetary impact, and follow up with Service Delivery (process adherence), vertical owners (process descriptions) and Product until they are delivered as cost savings. #J-18808-Ljbffr

Glovo is part of the Delivery Hero Group, a global on-demand delivery platform operating in around 65 countries.

You will own the post-delivery experience at Glovo, from the first complaint to the resolution, and decide how it should work.

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. Run root-cause analysis on post-delivery contact drivers and turn it into process, content, product or policy changes. Be the po

Senior Project Manager - Quick Commerce Content Excellence Global.Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door.We operate in around 65 countries worldwide.Headquartered in Be

Glovo Group is seeking a leader to own the post-delivery experience from first contact to resolution. Over the next 12–18 months you will shape how it works across the countries we operate in and lead the rollout of our AI agent on real post-delivery cases. You will collaborate with Finance, Produ

Glovo, part of the Delivery Hero group, seeks a leader to own the post-delivery experience—from initial complaint to resolution—across multiple countries. You will drive KPI improvements, shape processes with the central team, and roll out AI-assisted support while managing a growing post-delive

Glovo, part of the Delivery Hero Group, is hiring a Product Manager for its Quick-commerce team in Spain.You will shape the product vision, work with engineering, design, and data teams, and deliver features that improve affordability and assortment while building customer trust.You will gather cust

Glovo is part of the Delivery Hero Group, a global on-demand delivery platform operating in around 65 countries.

Glovo, part of the Delivery Hero Group, is seeking a Finance & Strategy professional to shape the Q-Commerce growth trajectory.

Glovo is seeking a Training Coordinator to drive L&D initiatives across its BPO hubs in the CEECA region.Over 12-18 months, you will bridge QA and training, optimize the LMS, and empower local trainers to deliver a 5-star experience.You will coordinate rollout of trainings, track completion, col

Telepizza, la reina del delivery, llegó a la fiesta en 1987 y desde entonces no ha parado de repartir felicidad en cada caja.

Experience governing partner delivery and structured knowledge/capability transfer. Integrated delivery plan; capacity/dependency map; RAID and decision logs; governance calendar; SteerCo packs; stage-gate evidence tracker; Microsoft transfer dashboard; PMO handover record. Implement weekly delivery

Telepizza, la reina del delivery, llegó a la fiesta en 1987 y desde entonces no ha parado de repartir felicidad en cada caja.

Lead the successful delivery of large-scale technology projects, ensuring quality, profitability, and client satisfaction. Own delivery performance, including project margins, forecasting accuracy, resource planning, and operational KPIs.

Como Data Delivery Specialist, serás el responsable de orquestar y optimizar el flujo de demanda de nuestro servicio de datos (Gobierno, Arquitectura, IA, Ingeniería y Visualización). Experiencia sólida (3-5 años) en la gestión de entregas (delivery) en entornos de servicios DATA y gestionando