Trabajos flow en Barcelona

**About the company (Direct contract with the final company)** Our client for this position is a distinguished leader in the retail and manufacturing sector, with a formidable presence in various product categories and a solid footprint in the global market. This role offers the unique opportunity for a direct contract with the final company, ensuring a seamless integration into a team that's contributing to a household name across the USA, Canada, UK and UE. Its products are bestsellers in 100+ product categories, it has sold 100+ million units so far; almost every household in the US and Canada has a product of the brand. It owns dozens of patents, and trademarks for its products. What will your day and responsibilities be like? 🧐 - As a Warehouse manager, you will be a vital part of the structure of our company, assisting in the management of our warehouse in the port of Barcelona. - Your primary objective will be to manage all aspects of the warehouse operation, including receiving, storage, picking, packing, and shipping. - Develop and implement warehouse policies and procedures. - Oversee the performance of warehouse staff. - Manage all aspects of the warehouse operation, including receiving, storage, picking, packing, and shipping. - Work with cross-functional teams to ensure the smooth flow of goods. - Maintain a safe and efficient warehouse environment. Where you will work 📍 The offices and warehouses are located in the port area of Barcelona What they are looking for 🛠 - +3 years of experience in a warehouse management role - Leadership and organizational skills. - Ability to work independently and as part of a team. - Conversational English and Spanish. Extra points, nice to have... 💯 - (NOT required) - Understanding of Fulfillment by Amazon (FBA).

English: Job Summary: The Jefe de Sala, also known as the Head of Front of House, is responsible for overseeing all aspects of the front-of-house operations within a restaurant or hospitality establishment. This role requires a strong combination of leadership, organization, and customer service skills to ensure a seamless and enjoyable dining experience for guests. The Jefe de Sala coordinates with various departments, including the kitchen, servers, and management, to uphold service standards, manage reservations, and resolve any guest issues promptly. Responsibilities: Leadership and Management: Lead, motivate, and supervise front-of-house staff, including servers, hosts/hostesses, and bartenders. Conduct regular meetings to communicate expectations, discuss service standards, and address any concerns or improvements. Develop and implement training programs to ensure all staff members are equipped with the necessary skills and knowledge to provide exceptional service. Guest Experience: Maintain a strong focus on delivering excellent customer service by actively engaging with guests and addressing any concerns or special requests. Monitor dining room ambiance, cleanliness, and overall presentation to ensure a pleasant and inviting atmosphere for guests. Handle guest feedback and complaints professionally and efficiently, taking proactive steps to resolve issues and prevent recurrence. Reservations and Seating: Manage reservations and seating arrangements efficiently, maximizing the use of available space while adhering to capacity limitations and guest preferences. Coordinate with the kitchen team to ensure timely and accurate preparation of orders based on reservation schedules and guest flow. Operations and Logistics: Oversee the organization of the front-of-house area, including seating plans, table settings, and decor, to optimize efficiency and aesthetics. Collaborate with the kitchen and bar staff to maintain adequate inventory levels of supplies, equipment, and menu items required for smooth operations. Implement and enforce standard operating procedures related to service, cleanliness, safety, and hygiene protocols. Financial Management: Monitor sales performance, analyze trends, and identify opportunities to increase revenue and improve profitability. Control operational costs by effectively managing labor, inventory, and other expenses within budgetary constraints. Prepare reports and forecasts on key performance indicators, such as sales figures, labor costs, and guest satisfaction metrics, for management review. Qualifications: Proven experience in a similar role within the hospitality industry, preferably in a high-end restaurant or hotel. Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. Exceptional customer service skills, with a keen eye for detail and a proactive approach to addressing guest needs and concerns. Excellent organizational and multitasking abilities, capable of managing multiple priorities in a fast-paced environment. Proficiency in reservation management software, point-of-sale systems, and other relevant technology. Knowledge of food and beverage operations, including menu planning, wine service, and bar management. Familiarity with health and safety regulations, sanitation standards, and licensing requirements. Flexibility to work evenings, weekends, and holidays as needed. Espanol: Resumen del trabajo: El Jefe de Sala es responsable de supervisar todos los aspectos de las operaciones de la parte delantera del establecimiento dentro de un restaurante o establecimiento de hospitalidad. Este rol requiere una sólida combinación de habilidades de liderazgo, organización y servicio al cliente para garantizar una experiencia de comedor fluida y agradable para los huéspedes. El Jefe de Sala coordina con varios departamentos, incluyendo la cocina, los meseros y la gerencia, para mantener los estándares de servicio, gestionar las reservas y resolver cualquier problema de los huéspedes de manera rápida. Responsabilidades: Liderazgo y Gestión: Liderar, motivar y supervisar al personal de la parte delantera del establecimiento, incluidos los meseros, anfitriones y bartenders. Realizar reuniones periódicas para comunicar expectativas, discutir los estándares de servicio y abordar cualquier inquietud o mejora. Desarrollar e implementar programas de capacitación para garantizar que todos los miembros del personal estén equipados con las habilidades y conocimientos necesarios para brindar un servicio excepcional. Experiencia del Huésped: Mantener un fuerte enfoque en brindar un excelente servicio al cliente al interactuar activamente con los huéspedes y abordar cualquier inquietud o solicitud especial. Supervisar el ambiente del comedor, la limpieza y la presentación general para garantizar un ambiente agradable e invitador para los huéspedes. Manejar los comentarios y quejas de los huéspedes de manera profesional y eficiente, tomando medidas proactivas para resolver problemas y prevenir su recurrencia. Reservas y Asientos: Gestionar las reservas y los arreglos de asientos de manera eficiente, maximizando el uso del espacio disponible mientras se adhieren a las limitaciones de capacidad y las preferencias de los huéspedes. Coordinar con el equipo de cocina para garantizar la preparación oportuna y precisa de los pedidos según los horarios de reserva y el flujo de huéspedes. Operaciones y Logística: Supervisar la organización del área de la parte delantera del establecimiento, incluidos los planes de asientos, la configuración de mesas y la decoración, para optimizar la eficiencia y la estética. Colaborar con el equipo de cocina y bar para mantener niveles adecuados de inventario de suministros, equipos y elementos del menú requeridos para operaciones sin problemas. Implementar y hacer cumplir los procedimientos operativos estándar relacionados con el servicio, la limpieza, la seguridad y los protocolos de higiene. Gestión Financiera: Supervisar el rendimiento de las ventas, analizar tendencias e identificar oportunidades para aumentar los ingresos y mejorar la rentabilidad. Controlar los costos operativos mediante la gestión efectiva de mano de obra, inventario y otros gastos dentro de los límites presupuestarios. Preparar informes y pronósticos sobre indicadores clave de rendimiento, como cifras de ventas, costos laborales y métricas de satisfacción de los huéspedes, para la revisión de la gerencia. Calificaciones: Experiencia probada en un rol similar dentro de la industria de la hospitalidad, preferiblemente en un restaurante o hotel de alta gama. Fuertes habilidades de liderazgo e interpersonales, con la capacidad de inspirar y motivar a un equipo diverso. Habilidades excepcionales de servicio al cliente, con un ojo agudo para el detalle y un enfoque proactivo para abordar las necesidades e inquietudes de los huéspedes. Excelentes habilidades organizativas y multitarea, capaces de gestionar múltiples prioridades en un entorno de ritmo rápido. Proficiencia en software de gestión de reservas, sistemas de punto de venta y otras tecnologías relevantes. Conocimiento de operaciones de alimentos y bebidas, incluida la planificación de menús, el servicio de vinos y la gestión de bares. Familiaridad con regulaciones de salud y seguridad, estándares de saneamiento y requisitos de licencias. Flexibilidad para trabajar por las tardes, fines de semana y feriados según sea necesario.