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  • Ayudante de Manager de Restaurante/Admin
    Ayudante de Manager de Restaurante/Admin
    7 days ago
    Full-time
    Eixample, Barcelona

    😎Jornada completa, turno rotativo, contrato oficial. Somos un restaurante en pleno crecimiento, con un ambiente acogedor y altos estándares de servicio. Buscamos un ayudante de manager dinámico y responsable que quiera formar parte de nuestro equipo. 🙌Funciones: apoyar al manager en la organización del servicio de sala y cocina, controlar la calidad de la atención al cliente y el cumplimiento de los estándares, gestionar al personal — coordinación de turnos y formación de nuevos empleados, llevar los registros y el control de las operaciones de caja, resolver incidencias operativas en ausencia del manager, coordinarse con proveedores y supervisar los pedidos y entregas. Finanzas y administración: recepción y carga de facturas de proveedores, cruce con albaranes, control de discrepancias y gestión del registro de pagos. Mantenimiento actualizado de los datos en el sistema ERP Holded, actualización de costes, conciliación bancaria, informes semanales y mensuales. Actualización de costes tras cada entrega, informe semanal de food cost, seguimiento de variaciones de precios de proveedores. Control diario de caja, conciliación bancaria semanal, P&L mensual para dirección. Mantenimiento de archivos de proveedores, archivo de documentación, gestión de material de oficina, correspondencia general. Gestión administrativa de personal — contratos, incorporaciones, registro de vacaciones y bajas, hojas de horas; coordinación con la gestoría para nóminas, seguridad social, IVA y declaraciones fiscales. 🙌Requisitos: experiencia mínima de 1 año como recepcionista, administrativo o ayudante de manager en el sector de la restauración. Persona responsable, con capacidad para trabajar bajo presión y en equipo. Buena comunicación oral y escrita. Dominio de herramientas informáticas y conocimiento de sistemas de caja. Orientación a resultados y vocación de servicio. 🙌Ofrecemos: salario competitivo, posibilidad de crecimiento hasta el puesto de manager de restaurante y un equipo de trabajo cercano y con buen ambiente.

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  • Encargado/a de turno zona
    Encargado/a de turno zona
    2 months ago
    Full-time
    Badia del Vallès

    ¡En Burger King® necesitamos de tu talento! Si quieres contribuir a que el fuego de nuestras parrillas no cese, ¡ahora es tu oportunidad! ¿Te gustaría trabajar en un entorno dinámico con oportunidades reales de hacer carrera profesional? ¡Has encontrado tu lugar! Buscamos encargado/a para nuestros restaurantes de la zona de Sabadell y Barberà del Vallès. ¿Qué necesitamos de ti? Experiencia como encargado/a preferiblemente en el sector de la restauración. Valorables conocimientos de TPV, Caja, Manejo de Office y ofimática en general a nivel de usuario. Disponibilidad completa. Estudios mínimos deseables: educación secundaria obligatoria. Facilidad para desplazamiento a nuestro restaurante. Habilidades para atender a nuestros clientes como nadie. Trabajar en equipo con el talento de nuestras cocinas. Ganas, ganas y más ganas de aprender, ¡nunca es suficiente! ¿Cómo será tu día a día en Burger King®? Atenderás a nuestros clientes y te encargarás del cobro en la caja. Harás un control de los turnos de personal y del efectivo del establecimiento. Supervisarás el grado de cumplimiento de los objetivos de las ventas diarias. Te encargarás del cumplimiento de los estándares de calidad, caducidades, temperaturas e higiene del establecimiento. Preparar pedidos para todos nuestros canales de venta: sala, take away y delivery. Tareas de reposición y control del stock del establecimiento. ¿Qué te ofrecemos a cambio? Plan de carrera: Posibilidad de realizarte en una gran empresa de restauración en plena expansión y desarrollo a nivel nacional. ¡Podrás llegar a gerente en poco más de un año si cumples con el plan estipulado y existe una vacante en alguno de nuestros establecimientos! Modalidad de contrato: Indefinido a jornada completa. Horario: Turnos rotativos. Salario: Según convenio. Disfrutar de la Retribución Flexible de RB Europe (ticket restaurante, transporte, guardería, etc), una plataforma llena de beneficios para que ahorres mensualmente. Beneficiarte de un pack de descuentos y experiencias solo por ser de RB Europe (descuentos de grupo y otras promociones). En Burger King estamos comprometidos con la igualdad, y por ello promovemos ambientes de trabajo basados en el respeto a las personas, fomentando el desarrollo profesional de nuestros/as trabajadores/as garantizando en todo momento la igualdad de oportunidades. Nos preocupamos en ofrecer y mantener un entorno de trabajo libre de cualquier forma de discriminación motivada por edad, género, orientación sexual, cultura, religión, etnia o cualquier otro motivo personal o social. Si eres un/a auténtico/a fan del Whopper® y quieres formar parte de un proyecto laboral retador, ¡no dudes más y envíanos tu solicitud!

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  • Accounting Manager
    Accounting Manager
    13 days ago
    Full-time
    Barcelona

    JOB SUMMARY Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area. CORE WORK ACTIVITIES Managing Work, Projects, and Policies • Coordinates and implements accounting work and projects as assigned., • Coordinates, implements and follows up on Accounting SOP audits for all areas of the property., • Complies with Federal and State laws applying to fraud and collection procedures., • Generates and provides accurate and timely results in the form of reports, presentations, etc., • Analyzes information and evaluates results to choose the best solution and solve problems., • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data., • Balances credit card ledgers., • Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary. Maintaining Finance and Accounting Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc., • Develops specific goals and plans to prioritize, organize, and accomplish your work., • Submits reports in a timely manner, ensuring delivery deadlines., • Ensures profits and losses are documented accurately., • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued., • Maintains a strong accounting and operational control environment to safeguard assets., • Completes period end function each period., • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Demonstrating and Applying Accounting Knowledge • Demonstrates knowledge of job-relevant issues, products, systems, and processes., • Demonstrates knowledge of return check procedures., • Demonstrates knowledge of the Gross Revenue Report., • Demonstrates knowledge and proficiency with write off procedures., • Demonstrates knowledge and proficiency with consolidated deposit procedures., • Keeps up-to-date technically and applying new knowledge to your job., • Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information., • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Leading Accounting Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example., • Motivates and provides a work environment where employees are productive., • Imposes deadlines and delegates tasks., • Provides an "open door policy" and is highly visible in areas of responsibility., • Understands how to manage in a culturally diverse work environment., • Manages the quality process in areas of customer service and employee satisfaction. Managing and Conducting Human Resource Activities • Supports the development, mentoring and training of employees., • Provides constructive coaching and counseling to employees., • Trains people on account receivable posting techniques. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Demonstrates personal integrity., • Uses effective listening skills., • Demonstrates self confidence, energy and enthusiasm., • Manages group or interpersonal conflict effectively., • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner., • Manages time well and possesses strong organizational skills., • Presents ideas, expectations and information in a concise well organized way., • Uses problem solving methodology for decision making and follow up., • Makes collections calls if necessary. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Immediate start!
    No experience
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  • Bell Staff - Kimpton Vividora Barcelona
    Bell Staff - Kimpton Vividora Barcelona
    20 days ago
    Full-time
    Barcelona

    What's the job? As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Desk Manager. Your day-to-day • Greet all guests upon arrival., • Assist guests with luggage to their rooms promptly when checking in and upon checking out., • Promote all hotel functions and facilities., • Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths., • Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc., • Remove trash, papers, cans, bottles, cups, etc., in lobby area., • Assist guest with general information when Front Office is not available., • Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants)., • Polish and clean bell carts daily., • Assist guests into automobiles or taxi., • Prevent entrance of unauthorized or undesirable persons., • Quickly respond to guest requests in a timely and friendly matter. What we need from you • Studies in hospitality or related field., • 2+ years' experience working in Rooms department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun

    Immediate start!
    No experience
    Easy apply
  • Assistant Housekeeping Manager
    Assistant Housekeeping Manager
    21 days ago
    Full-time
    Barcelona

    Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role., 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained., 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures., 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service., 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement., 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc., 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process., 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports., 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met., 10. Presents any overtime needs to Executive Housekeeper for a final approval., 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule., 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner., 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions., 14. Will be responsible for auditing crew timecards., 15. Attends meetings, training activities, courses and all other work-related activities as required., 16. Is responsible for conducting daily inspections in the areas assigned., 17. Is responsible for filling out performance evaluations., 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction., 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries., 20. Responsible for Sanitation Logs and SQM Logs., 21. Achieving ratings/targets that are set by the company., 22. Perform inventories of linen, amenities etc. once a month or as often as needed., 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training., 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment., 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval., 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste., 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

    Immediate start!
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  • Senior Revenue Manager - Servicios Centrales Barcelona
    Senior Revenue Manager - Servicios Centrales Barcelona
    21 days ago
    Full-time
    Barcelona

    What will be your mission? Are you searching for a new career opportunity? We are looking for a Seniorr Revenue Manager to join our Revenue Management Team in Barcelona As a Senior Revenue Manager, you will be joining a dynamic team at the MINOR Hotel Europe and Americas. Being part of this team means you will be working in a commercial and strategic work environment. In this function you will be responsible for maximizing revenues, market share and profitability for managed key property in partnership with the General Hotel Managers and the business unit’s marketing, sales, and e-commerce department; always ensuring our revenue management service remains at the highest level. What will you do? Strategic pricing • Pricing and yield guidelines for rates, room types, and customer segments., • Define the ideal business mix and channel mix strategy, define overbooking and protection strategy Planning, Budgeting & Forecasting • Builds 2-year property revenue strategy and budget proposal, prepares forecast based on the company guidelines., • Validates RMS forecast and ensures corrective action to improve the forecast. Daily revenue management optimization • Reviews demand calendars, convention and city event calendars and sets up events and seasonality databases., • Performs daily pick-up analysis, reviews yield system forecast, competition analysis and price positioning., • Effectively applies pricing and restrictions in line with set strategy to maximize profits: rate open/closing, rate level and short-term sales and promotion action plan design & execution., • Responsible for group quotations and related displacement analysis., • Formulate strategies to support the automation of manual processes in revenue management processes through efficient system use. Performance, demand & competition analysis • Carefully monitors market performance, RGI, channel performance., • Follows all relevant developments of the marketplace, values impact of demand generators, notes change in supply, behavior in feeder markets., • Keeps up to date knowledge of main competitors, product knowledge, pricing, business mix., • Ensures quality of data is checked on a regular basis. Communication • Communicates strategic recommendations to key commercial stake holders, e.g. General Managers, and ensures buy-in and commitment from all involved., • Holds regular reviews with key stakeholders. Participates actively in Revenue Management team collaboration and validation meetings. What are we looking for? Experience • Minimum 5 years of previous experience as Revenue Manager. Qualifications • Degree level – preferably in Tourism, Business Administration, Finance or Economics., • Fluent spoken and written English; knowledge of other language is highly valuable., • Experienced user of Windows office applications for both analytical (i.e., strong in Microsoft Excel) and communication purposes (Outlook, PowerPoint, Word), • Knowledge of TMS4Hotels or other hotels CRS and PMS Systems or Revenue Management Systems. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: • Worldwide experience – diversity of 150 different nationalities., • Career development opportunities full of national and international challenges., • Wide range of training programmes to enhance your skills., • Wellbeing initiatives, including flexible working conditions., • Team member recognition programmes, including Memorable Dates., • Ability to make a difference through our sustainability programme and volunteering initiatives., • Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

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