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Join our team as a Back Office Administrator in Fraud Management! Do you have advanced English skills and are you looking for an exciting opportunity to grow within an innovative company? If you're available on WEEKENDS... we're looking for you! Our Client We are a leading fraud management company, collaborating with banks, fintechs, and other financial institutions to protect millions of data points and ensure compliance with the strict regulatory requirements of the European Union. With offices in the heart of Barcelona, we offer a dynamic and multicultural environment where excellence is our daily standard. Your Responsibilities - You will analyze customer files with a critical eye and attention to detail. - You will collaborate with financial institutions to obtain the necessary information. - You will resolve issues quickly and efficiently. - You will verify identities, ensuring security and trust in every process. - Job Requirements - Education: Higher Education Degree (Ciclo Formativo Grado Superior) - Languages: English: C1 - Technical Skills: Excel knowledge and previous experience in administrative tasks, call centers, or similar roles. - Experience: Ideally, you have worked with KPIs and are comfortable using SOPs. - Availability: Must be available from Monday to Sunday with two days off (Friday-Saturday or Sunday-Monday depending the week) Your Benefits - Full-time work schedule of 40 hours per week, with a daily shift of 8 hours. The company will establish the start times for weekend shifts monthly, which will be between 11:00 PM and 2:30 PM, finishing between 8:30 PM and 11:00 PM and 10.30 PM the latest in the weekends - Two consecutive days off during the week. - Professional Growth: Work in a scale-up with development opportunities. - Continuous Learning. - Work Environment: Join a multicultural team in a modern office in the Glòries area of Barcelona, equipped with relaxation areas, snacks, and open spaces. - Contract: Start date of 07/01/2025 with an initial contract of 3 + 3 months, with real possibilities of becoming a permanent employee. - Benefits: Salary of € 1662,5 (19K + shift bonus), plus meal tickets (€147 monthly). - Regular Team-building Activities.

**Our client** In Lynk & Co we are not into strict hierarchy, but we do like collaboration, creativity, and people who challenge norms. We have cultivated a culture of personal development and role growth. If you are an original thinker who values being open, personal, and challenging, then you will fit right in. In general, we think that imagination is just as important as expertise, and instinct can be as valuable as experience. We are creating an European Engagement Centre in Barcelona and we are recruiting our first batch of superstars to built the foundation for a game-changing customer service. For Lynk & Co, it's all about thinking outside of the box and creating "wow" experiences for our members. Most importantly? A personal approach is key. No robots wanted. Sounds good? Well, then we want to hear from you. For our Engagement Centre in Barcelona city, where we handle all customer queries, we are looking for new talent to support our members in the six different markets we operate in. Sounds interesting? Keep on reading. It will be fun! **Your functions** Your main superpower is offering extremely good customer service via different communication channels. You are at the frontline of our company handling various customer queries as mentioned below. So, as you can imagine we are looking for high-quality brand ambassadors. A glimpse of the tasks: - Act as second-line support for our first-line Sales Advisors, guiding the customers through their Lynk & Co journey. - Manage several specialized and administrative back-end tasks related to order management, insurance, payment process, clam management, GDPR, etc. - Act as a liaison between several internal and external stakeholders. - Engage in problem-solving and process improvement. - And a few other fun tasks as they come up (okay, maybe more than a few but that's the fun part of a growing company!) **Requirements** - You are a (near-)native speaker in French. - A very good command of the English language . - At least 6 months of experience working as a customer service agent or similar job. - A GREAT service (and sales!) mindset. - Good computer skills. - Ping pong skills appreciated but not mandatory. - Living in/around Barcelona or willing to move to this area. - Starting date: December 9th **Your Benefits** You will receive benefits like: - Salary between 24.000 euros and 25.000 euros (gross / year) - Contract : 9 months with Randstad + Permanent contract with LYNK&CO - Possibility of hybrid work (after the first 3 months) - Offices located next to Glòries (in Barcelona ) - Opening hours of the Engagement Centre offer our customers full support from Monday to Friday 8h to 18:00h in 8-hour shifts. Sure, we have all the basics in place like pensión plan, wellness allowance (250 euros/year), and private health insurance. But that's not the reason you choose us. You want to work with us because you will: - Be part of a global and diverse team, with teammates from 6 countries - Be part of a fun work culture with high team spirit. People really enjoy their teams and get along well with their teammates. - Be part of creating something new that has never been done before. The pace is fast, and it is never boring! - Get the best of both worlds: a start-up atmosphere with the support of an established organization - Make a difference. We're a lean team with a flat hierarchy, so every contribution has a direct impact

Join our team as a Back Office Administrator in Fraud Management! Do you have advanced English skills and are you looking for an exciting opportunity to grow within an innovative company? If you're available on WEEKENDS... we're looking for you! Our Client We are a leading fraud management company, collaborating with banks, fintechs, and other financial institutions to protect millions of data points and ensure compliance with the strict regulatory requirements of the European Union. With offices in the heart of Barcelona, we offer a dynamic and multicultural environment where excellence is our daily standard. Your Responsibilities You will analyze customer files with a critical eye and attention to detail. You will collaborate with financial institutions to obtain the necessary information. You will resolve issues quickly and efficiently. You will verify identities, ensuring security and trust in every process. Job Requirements Education: Higher Education Degree (Ciclo Formativo Grado Superior) Languages: English: C1 Technical Skills: Excel knowledge and previous experience in administrative tasks, call centers, or similar roles. Experience: Ideally, you have worked with KPIs and are comfortable using SOPs. Availability: Must be available from Monday to Sunday with two days off during the week. Your Benefits - Full-time work schedule of 40 hours per week, with a daily shift of 8 hours. The company will establish the start times for weekend shifts monthly, which will be between 12:00 PM and 3:00 PM, finishing between 8:30 PM and 11:30 PM. - Two consecutive days off during the week. - Professional Growth: Work in a scale-up with development opportunities. - Continuous Learning. - Work Environment: Join a multicultural team in a modern office in the Glòries area of Barcelona, equipped with relaxation areas, snacks, and open spaces. - Contract: Start date of 07/01/2025 with an initial contract of 3 + 3 months, with real possibilities of becoming a permanent employee. - Benefits: Salary of €20,615 (19K + shift bonus), plus meal tickets (€147 monthly). - Regular Team-building Activities.

Desde grupoSky se necesita un/a azafato/a de degustación de conocida marca de chocolates. Serían los días 8 y 9 de Noviembre - 15 y 16 de Noviembre - en Las Glorias 22 y 23 de Noviembre. en Gran Vía Hospitalet. Horario: 11h a 14h y de 17h a 21h. Es necesario el CMA (carnet de manipulador de alimentos y coche para el traslado del material).

¡Únete a nuestro equipo como Administrativo Back Office en la gestión de fraude! ¿Tienes un nivel avanzado de inglés y estás buscando una oportunidad emocionante para crecer en una empresa innovadora? Si tienes disponibilidad en FINES DE SEMANA... ¡Te estamos buscando! Somos una empresa líder en gestión de fraude, colaborando con bancos, fintechs y otras entidades financieras para proteger millones de datos y asegurar el cumplimiento de los estrictos requisitos regulatorios de la Unión Europea. Con oficinas en el corazón de Barcelona, ofrecemos un entorno dinámico y multicultural donde la excelencia es nuestra norma diaria. tus funciones - Analizarás expedientes de clientes con ojo crítico y atención al detalle. - Colaboraras con entidades financieras para obtener la información necesaria. - Resolverás incidencias con eficacia y rapidez. - Verificarás identidades, asegurando la seguridad y confianza en cada proceso. requisitos del puesto Formación: Ciclo Formativo Grado Superior Idiomas: Inglés: C1 - Habilidades técnicas: conocimientos de Excel y tienes experiencia previa en tareas administrativas, call center o similares. - Experiencia: Idealmente, has trabajado con métricas como KPIs y te sientes cómodo utilizando SOPs. tus beneficios La jornada de trabajo del trabajador es a tiempo completo a razón de 40 horas semanales, con una jornada diaria de 8 horas. La empresa establecerá, mensualmente, el horario de inicio de la prestación de servicios dentro del turno fijo fines de semana, que estará entre las 12:00 y las 15:00 horas finalizando entre las 20:30 y las 23:30. Se libra de lunes a viernes dos días consecutivos. - Crecimiento profesional: Trabaja en una Scale-up con oportunidades de desarrollo y aprendizaje continuo. - Ambiente de trabajo: Únete a un equipo multicultural en una oficina moderna en Barcelona, zona Glorias, equipada con áreas de relajación, snacks y espacios abiertos. - Contrato: Comienza con un contrato de 3 + 3 meses, con posibilidades reales de incorporación a la plantilla. - Beneficios: Salario de 20.600 ( 19K + plus turno), más ticket de comida, y actividades regulares de Team building.