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Buscamos un/a Responsable de Mantenimiento con experiencia para liderar y coordinar las actividades de mantenimiento preventivo, correctivo y predictivo de nuestras instalaciones, equipos y sistemas. La persona seleccionada será clave para garantizar la operatividad, seguridad y eficiencia de los r

We are looking for a CRM Marketing Automation Specialist with strong HubSpot expertise (Marketing and Sales Pro), who combines analytical thinking, strategic vision, automation expertise and a proactive mindset to transform how we engage with our prospects and customers across the entire lifecycle. This is not a traditional CRM role. We are looking for someone who thinks like a revenue growth strategist, capable of designing intelligent automation flows in HubSpot, orchestrating multi-channel campaigns and turning data into qualified opportunities for the sales team. The ideal candidate is highly proactive, data-driven and passionate about marketing technology, constantly exploring new tools (including AI), trends and creative ways to automate, personalise and optimise the customer journey from first touch to closed deal. This role is open to mid-level to senior profiles, with the seniority of the offer adapted to the experience and skills of the selected candidate. About the company The Art of Living in Spain (_) is an international real estate developer creating distinctive residential and hospitality projects at Altaona Resort (Murcia). Our young, ambitious and international team focuses on innovation, design and creating unique living experiences. Following our rapid growth, we are expanding our marketing team. Several luxury villa projects are currently under construction, and we will soon launch the WOW Longevity Hotel with 275 hotel suites, alongside additional exciting developments. This is a unique opportunity to join a fast-growing real estate developer and contribute to projects that redefine lifestyle living in Spain. Your mission You will play a key role in maximising the value of every lead that enters our funnel, building scalable automation systems in HubSpot and ensuring that marketing and sales work as one engine to generate, nurture and convert qualified opportunities. Requirements • Proven hands-on experience working with HubSpot (Marketing Pro and Sales), ideally in real estate environments., • Strong command of HubSpot's core functionalities: workflows, lead scoring, lists, properties, custom objects, automatizations, reporting and dashboards., • Deep understanding of lead lifecycle management: capture, scoring, nurturing, qualification, handover to sales and reactivation., • Experience designing and implementing multi-channel automation workflows (email, WhatsApp, retargeting) with clear segmentation logic., • Strong analytical skills: ability to define KPIs, build HubSpot dashboards, run A/B tests and translate data into concrete optimisation actions., • Solid understanding of lead attribution, conversion funnels and integration between marketing channels and the CRM., • Experience using AI tools to enhance personalisation, content generation and automation efficiency at scale., • A highly proactive, structured and detail-oriented mindset, with the ability to work effectively in a fast-paced, ambitious and innovation-driven environment., • Define and execute the end-to-end CRM strategy across the prospect and customer lifecycle within HubSpot., • Build, launch and continuously optimise automated nurturing campaigns and lead scoring models., • Manage the integration between HubSpot, paid media platforms, website forms and analytics tools., • Collaborate closely with the sales team to ensure smooth lead handover, fast response times and clear feedback loops., • Monitor performance, identify bottlenecks in the funnel and propose data-driven improvements., • Ensure data quality, segmentation accuracy and CRM hygiene at all times., • GDPR compliance and best practices in data management. Nice to have • Professional English level., • HubSpot certifications (Marketing Software, Inbound Marketing, Marketing Hub Implementation or similar)., • Hands-on knowledge of Google Ads and Meta Ads, including audience syncing and conversion tracking with HubSpot., • Experience in real estate, hospitality or luxury sectors., • Knowledge of HTML/CSS for email template customisation in HubSpot., • Familiarity with no-code automation tools (Zapier, Make, n8n) for system integrations., • Knowledge of WordPress and form/landing page builders., • AI prompt engineering and workflow automation skills. What we offer • Excellent employment conditions., • A dynamic, international and ambitious team., • A modern, state-of-the-art office environment., • Strong personal and professional growth opportunities., • The opportunity to work on unique and innovative real estate projects. Interested? If you would like to become part of our growing international team, please send your CV and motivation letter to: julian@taolis.com

We are looking for a CRM Marketing Automation Specialist with strong HubSpot expertise (Marketing and Sales Pro) , who combines analytical thinking, technical configuration, strategic vision, automation expertise and a proactive mindset to transform how we engage with our prospects and customers across the entire lifecycle. This is not a traditional CRM role. We are looking for someone who thinks like a revenue growth strategist , capable of designing intelligent automation flows in HubSpot, orchestrating multi-channel campaigns and turning data into qualified opportunities for the sales team. The ideal candidate is highly proactive, data-driven and passionate about marketing technology, constantly exploring new tools (including AI), trends and creative ways to automate, personalise and optimise the customer journey from first touch to closed deal. This role is open to mid-level to senior profiles , with the seniority of the offer adapted to the experience and skills of the selected candidate. About the company The Art of Living in Spain ( taolis.com ) is an international real estate developer creating distinctive residential and hospitality projects at Altaona Resort (Murcia). Our young, ambitious and international team focuses on innovation, design and creating unique living experiences. Following our rapid growth, we are expanding our marketing team. Several luxury villa projects are currently under construction, and we will soon launch the WOW Longevity Hotel with 275 hotel suites, alongside additional exciting developments. This is a unique opportunity to join a fast-growing real estate developer and contribute to projects that redefine lifestyle living in Spain. Your mission You will play a key role in maximising the value of every lead that enters our funnel, building scalable automation systems in HubSpot and ensuring that marketing and sales work as one engine to generate, nurture and convert qualified opportunities. Requirements Proven hands-on experience working with HubSpot (Marketing Pro and Sales), ideally in real estate environments. Strong command of HubSpot's core functionalities: workflows, lead scoring, lists, properties, custom objects, automatizations, reporting and dashboards . Deep understanding of lead lifecycle management : capture, scoring, nurturing, qualification, handover to sales and reactivation. Experience designing and implementing multi-channel automation workflows (email, WhatsApp, retargeting) with clear segmentation logic. Strong analytical skills: ability to define KPIs, build HubSpot dashboards, run A/B tests and translate data into concrete optimisation actions. Solid understanding of lead attribution , conversion funnels and integration between marketing channels and the CRM. Experience using AI tools to enhance personalisation, content generation and automation efficiency at scale. A highly proactive, structured and detail-oriented mindset, with the ability to work effectively in a fast-paced, ambitious and innovation-driven environment. Define and execute the end-to-end CRM strategy across the prospect and customer lifecycle within HubSpot. Build, launch and continuously optimise automated nurturing campaigns and lead scoring models. Manage the integration between HubSpot, paid media platforms, website forms and analytics tools. Collaborate closely with the sales team to ensure smooth lead handover, fast response times and clear feedback loops. Monitor performance, identify bottlenecks in the funnel and propose data-driven improvements. Ensure data quality, segmentation accuracy and CRM hygiene at all times. GDPR compliance and best practices in data management. Nice to have Professional English level. HubSpot certifications (Marketing Software, Inbound Marketing, Marketing Hub Implementation or similar). Hands-on knowledge of Google Ads and Meta Ads , including audience syncing and conversion tracking with HubSpot. Experience in real estate, hospitality or luxury sectors. Knowledge of HTML/CSS for email template customisation in HubSpot. Familiarity with no-code automation tools (Zapier, Make, n8n) for system integrations. Knowledge of WordPress and form/landing page builders. AI prompt engineering and workflow automation skills. What we offer Excellent employment conditions. A dynamic, international and ambitious team. A modern, state-of-the-art office environment. Strong personal and professional growth opportunities. The opportunity to work on unique and innovative real estate projects. Interested? If you would like to become part of our growing international team, please send your CV and motivation letter to: julian@taolis.com

Workster is partnering with one of the largest global outsourcing companies to recruit Spanish-speaking Customer Support Experts for various international projects across multiple industries. These roles support major global companies in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names. Your Role As a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience. You will: • Assist users with empathy, accuracy, and efficiency, • Stay informed about the specific project’s policies, products, and guidelines, • Make balanced, policy-aligned decisions while maintaining user satisfaction, • Communicate clearly and professionally, in writing and verbally, • Investigate and resolve inquiries related to accounts, usage, and service issues, • Respond to user questions with high quality, speed, and empathy, • Use your market knowledge to spot trends and recommend scalable improvements, • Analyze incoming data to enhance the overall user experience, • Support enforcement of platform or service rules when required, • Review reported content or cases within agreed timeframes, • Identify workflow inefficiencies and suggest process improvements, • Recognize patterns and escalate cases when necessary Your Qualifications • C1 level Spanish, • Good English (B2), • Availability for remote roles within Greece or for office-based positions in Athens (depending on the project), • Customer Support experience is a plus, • Ability to work independently and collaboratively, • Strong problem-solving and critical thinking skills, • Flexibility and adaptability to policy and process changes, • Confident computer and internet skills, • Ability to provide required documentation (ID/Passport, Birth Certificate) The Offer • Multiple project options, matched to your skills and preferences, • Remote positions anywhere in Greece and onsite roles in Athens, • Relocation package for Athens-based roles (flight, hotel stay, and housing assistance), • Competitive salary + performance bonuses, • Rotational shifts depending on the project, • Diverse and multicultural work environment, • Full training, continuous support, and strong career development opportunities

Especializados en el mobiliario de habitaciones de hotel y decoración nos encargamos de ejecutar el proyecto de inicio a fin.Totalmente enfocados en el sector contract des de hace más de 30 años nos ha permitido tener una experiencia y una cantidad de hoteles que nos dan la experiencia y know-how

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We are tech-driven, with a customer-first philosophy, our knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. HBX Group comprises of the best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets. That is why HBX Group has launched with Civitfun, a SaaS (Software as a Service) brand that offers a complete suite to automate the guest journey, from check-in to check-out, in hotels, hotel chains, resorts, vacation rentals and hostels. Job Summary We are looking for a Functional Product Manager for our Civitfun brand who will help shape the future of our B2B SaaS platform. You will play a central role in defining and prioritizing the product roadmap, working cross-functionally to align business needs with strategic objectives while bridging the gap between business and technical teams. Job Responsibilities • Define and maintain the product Roadmap based on the stakeholder needs, business goals and market insights., • Translate business requirements into clear product specifications, stories, and acceptance criteria., • Work closely with engineering teams to ensure technical feasibility, timely delivery, and smooth implementation., • Understand and communicate the impact of API´s, Middleware and Platform Architecture on product capabilities and integration., • Prioritize features, enhancements, and technical cost in collaboration with stakeholders, • Gather and analyze user feedback and product performance to drive continuous improvement., • Act as a strategic partner to sales, customer success and market teams. Required Skillset and Experience • Experience of product management experience in a B2B SaaS Environment., • Strong understanding and proven working experience with technical concepts such as API´s, Integrations, middleware, and cloud based platforms., • Proven ability to work closely with engineering teams in Agile Scrum environments., • Experience translating complex business needs into scalable product solutions, • Comfortable navigating cross-functional conversations and leading without authority, • Excellent communication, stakeholder management and decision making skills, • Advanced English and Spanish is required for this role At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Workster is partnering with one of the largest global outsourcing companies to recruit Spanish-speaking Customer Support Experts for various international projects across multiple industries. These roles support major global companies in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names. Your Role As a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience. You will: • Assist users with empathy, accuracy, and efficiency, • Stay informed about the specific project’s policies, products, and guidelines, • Make balanced, policy-aligned decisions while maintaining user satisfaction, • Communicate clearly and professionally, in writing and verbally, • Investigate and resolve inquiries related to accounts, usage, and service issues, • Respond to user questions with high quality, speed, and empathy, • Use your market knowledge to spot trends and recommend scalable improvements, • Analyze incoming data to enhance the overall user experience, • Support enforcement of platform or service rules when required, • Review reported content or cases within agreed timeframes, • Identify workflow inefficiencies and suggest process improvements, • Recognize patterns and escalate cases when necessary Your Qualifications • C1 level Spanish, • Good English (B2), • Availability for remote roles within Greece or for office-based positions in Athens (depending on the project), • Customer Support experience is a plus, • Ability to work independently and collaboratively, • Strong problem-solving and critical thinking skills, • Flexibility and adaptability to policy and process changes, • Confident computer and internet skills, • Ability to provide required documentation (ID/Passport, Birth Certificate) The Offer • Multiple project options, matched to your skills and preferences, • Remote positions anywhere in Greece and onsite roles in Athens, • Relocation package for Athens-based roles (flight, hotel stay, and housing assistance), • Competitive salary + performance bonuses, • Rotational shifts depending on the project, • Diverse and multicultural work environment, • Full training, continuous support, and strong career development opportunities

Workster is partnering with one of the largest global outsourcing companies to recruit Spanish-speaking Customer Support Experts for various international projects across multiple industries. These roles support major global companies in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names. Your Role As a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience. You will: • Assist users with empathy, accuracy, and efficiency, • Stay informed about the specific project’s policies, products, and guidelines, • Make balanced, policy-aligned decisions while maintaining user satisfaction, • Communicate clearly and professionally, in writing and verbally, • Investigate and resolve inquiries related to accounts, usage, and service issues, • Respond to user questions with high quality, speed, and empathy, • Use your market knowledge to spot trends and recommend scalable improvements, • Analyze incoming data to enhance the overall user experience, • Support enforcement of platform or service rules when required, • Review reported content or cases within agreed timeframes, • Identify workflow inefficiencies and suggest process improvements, • Recognize patterns and escalate cases when necessary Your Qualifications • C1 level Spanish, • Good English (B2), • Availability for remote roles within Greece or for office-based positions in Athens (depending on the project), • Customer Support experience is a plus, • Ability to work independently and collaboratively, • Strong problem-solving and critical thinking skills, • Flexibility and adaptability to policy and process changes, • Confident computer and internet skills, • Ability to provide required documentation (ID/Passport, Birth Certificate) The Offer • Multiple project options, matched to your skills and preferences, • Remote positions anywhere in Greece and onsite roles in Athens, • Relocation package for Athens-based roles (flight, hotel stay, and housing assistance), • Competitive salary + performance bonuses, • Rotational shifts depending on the project, • Diverse and multicultural work environment, • Full training, continuous support, and strong career development opportunities

En ROJAS | contract nos dedicamos al diseño de interiores abordando desde la arquitectura interior, pavimentos, revestimientos, armarios, cabezales, mesitas, puertas, todo aquello que necesita un hotel. Especializados en el mobiliario de habitaciones de hotel y decoración nos encargamos de ejecutar el proyecto de inicio a fin. Totalmente enfocados en el sector contract des de hace más de 30 años nos ha permitido tener una experiencia y una cantidad de hoteles que nos dan la experiencia y know-how para afrontar muchos proyectos hoteleros más. Disponemos de una división de Llaves en Mano, dónde afrontamos la reforma integral de las habitaciones del hotel permitiendo un solo interlocutor con nuestro cliente final y abordando cada uno de los detalles del proyecto. Gracias a la creatividad y pasión de nuestro equipo, capaz de concebir proyectos de gran calidad tanto en reforma como obra nueva somos una empresa de referencia en el sector. Para seguir creciendo en múltiples proyectos hoteleros estamos buscando un/a: Desarrollador de mobiliario Descripción del puesto de trabajo: Como Project Manager de proyectos de carpintería en ROJAS | contract, serás el responsable de coordinar y supervisar proyectos hoteleros desde la toma de medidas hasta la entrega final, asegurando la correcta ejecución en tiempo, coste y calidad. Tus tareas diarias incluirán la supervisión de los proyectos de montaje en tiempo y coste, interlocución con el cliente en todo momento tanto con el cliente como con el equipo de montaje. Requisitos: • Conocimientos desarrollo de mobiliario, • Mediciones en obra para la fabricación de mobiliario y puertas, • Capacidad organizativa y de supervisión de obra en tiempo y forma, • Experiencia en gestión de proyectos de reforma o nueva construcción (Especialmente en hoteles), • Responsabilidad y entrega en las obras que se estén gestionando, • Habilidades adicionales la proactividad, la atención al detalle, la capacidad para trabajar en equipo y compromiso con el proyecto serán muy valoradas. Funciones principales: Para ocupar el puesto se requiere conocimientos previos y experiencia en el sector para una fácil adaptabilidad del puesto. Responsabilidades/Tareas a realizar: • Realización de mediciones en obra, • Realización de pedidos de compra (Relacionados con el montaje), • Verificación de mobiliario mandado a desarrollar están contabilizadas en el presupuesto., • Control de obra y posibles desviaciones con resoluciones inmediatas, • Coordinación con Desarrollador de mobiliario y fabrica la estrategia organizativa considerada en cada proyecto Beneficios / Ofrecemos: • Puesto de trabajo estable., • Jornada completa., • Formar parte de un equipo joven y dinámico con un excelente ambiente de trabajo., • Participación activa en el crecimiento de una empresa de alto rendimiento. Sector • Fabricación de muebles y artículos para hoteles

En ROJAS | contract nos dedicamos al diseño de interiores abordando desde la arquitectura interior, pavimentos, revestimientos, armarios, cabezales, mesitas, puertas, todo aquello que necesita un hotel. Especializados en el mobiliario de habitaciones de hotel y decoración nos encargamos de ejecutar el proyecto de inicio a fin. Totalmente enfocados en el sector contract des de hace más de 30 años nos ha permitido tener una experiencia y una cantidad de hoteles que nos dan la experiencia y know-how para afrontar muchos proyectos hoteleros más. Disponemos de una división de Llaves en Mano, dónde afrontamos la reforma integral de las habitaciones del hotel permitiendo un solo interlocutor con nuestro cliente final y abordando cada uno de los detalles del proyecto. Gracias a la creatividad y pasión de nuestro equipo, capaz de concebir proyectos de gran calidad tanto en reforma como obra nueva somos una empresa de referencia en el sector. Para seguir creciendo en múltiples proyectos hoteleros estamos buscando un/a: Desarrollador de mobiliario Descripción del puesto de trabajo: Como Project Manager de proyectos de carpintería en ROJAS | contract, serás el responsable de coordinar y supervisar proyectos hoteleros desde la toma de medidas hasta la entrega final, asegurando la correcta ejecución en tiempo, coste y calidad. Tus tareas diarias incluirán la supervisión de los proyectos de montaje en tiempo y coste, interlocución con el cliente en todo momento tanto con el cliente como con el equipo de montaje. Requisitos: • Conocimientos desarrollo de mobiliario, • Mediciones en obra para la fabricación de mobiliario y puertas, • Capacidad organizativa y de supervisión de obra en tiempo y forma, • Experiencia en gestión de proyectos de reforma o nueva construcción (Especialmente en hoteles), • Responsabilidad y entrega en las obras que se estén gestionando, • Habilidades adicionales la proactividad, la atención al detalle, la capacidad para trabajar en equipo y compromiso con el proyecto serán muy valoradas. Funciones principales: Para ocupar el puesto se requiere conocimientos previos y experiencia en el sector para una fácil adaptabilidad del puesto. Responsabilidades/Tareas a realizar: • Realización de mediciones en obra, • Realización de pedidos de compra (Relacionados con el montaje), • Verificación de mobiliario mandado a desarrollar están contabilizadas en el presupuesto., • Control de obra y posibles desviaciones con resoluciones inmediatas, • Coordinación con Desarrollador de mobiliario y fabrica la estrategia organizativa considerada en cada proyecto Beneficios / Ofrecemos: • Puesto de trabajo estable., • Jornada completa., • Formar parte de un equipo joven y dinámico con un excelente ambiente de trabajo., • Participación activa en el crecimiento de una empresa de alto rendimiento. Sector • Fabricación de muebles y artículos para hoteles

🧩 Who We Are At Civitfun, we develop technology solutions that digitalize and automate key processes in the hospitality industry. Our flagship product, Online Check-in, enables hotels to offer a smooth, contactless, and personalized experience to their guests. We work with hotels around the world, and our commitment is to deliver specialized, efficient, and high-quality technical support, aligned with the excellence of our products. 💼 What Will You Do in This Role? As a Support Technician in the Customer Success team, you'll be responsible not only for resolving technical and functional issues reported by our clients, but also for actively contributing to the continuous improvement of our support model, hotel care and tool usage We're looking for someone analytical, goal-oriented, and committed to excellence—who can help us drastically reduce resolution times and consolidate Civitfun as a company known for its clear, agile, and effective technical support. You’ll handle requests from receptionists, hotel managers, and IT teams, performing rigorous analysis to offer well-founded diagnoses with clear and empathetic communication. You won't manage or build integrations, but you will need to understand the interactions between PMS systems and our services to detect basic errors and assist in their resolution. ✅ Key Responsibilities • Manage tickets and incidents via Zendesk, ensuring efficient, clear, and well-documented follow-up., • Analyze technical issues by reading logs and error messages, identifying common patterns or basic failures., • Use Kibana to analyze system behavior through the Dashboard and Discover views., • Use Postman to review responses and log traces during technical troubleshooting., • Detect failure points in communication between PMS and our systems, providing an initial technical diagnosis., • Escalate well-documented technical issues to the development team via JIRA., • Review and adjust configurations involving HTML structures within our tools when needed., • Guide and support clients in technical processes and ensure correct usage of our solutions., • Monitor workflows of our products (Online Check-in, Police Report, Guestlink) to ensure they work as expected., • Collaborate in improving the quality, stability, and efficiency of our technical support. 🧠 Ideal Profile Previous experience in technical support, IT customer service, or SaaS environments. Required technical skills: • HTML (basic/intermediate), • JSON (structure and validation), • Reading and interpreting logs and API errors, • Tools: Kibana (Dashboard & Discover), Postman, Zendesk, JIRA, Microsoft and Google Drive environments, • Ability to provide clear, structured technical diagnoses for functional or integration-related issues., • Excellent written communication, empathy, and ability to translate technical concepts for non-technical users., • Ability to multitask in a dynamic, high-demand environment, focused on results and goal achievement., • Adaptable profile, comfortable with frequent changes and evolving workflows, processes, and priorities., • Experience or functional knowledge of PMS like:, • Opera Cloud, OHIP, Noray, Winhotel, Timón Hotel, QuoHotel (valued), • Intermediate to high level of Spanish and English (spoken and written).

🧩 Who We Are At Civitfun, we develop technology solutions that digitalize and automate key processes in the hospitality industry. Our flagship product, Online Check-in, enables hotels to offer a smooth, contactless, and personalized experience to their guests. We work with hotels around the world, and our commitment is to deliver specialized, efficient, and high-quality technical support, aligned with the excellence of our products. 💼 What Will You Do in This Role? As a Support Technician in the Customer Success team, you'll be responsible not only for resolving technical and functional issues reported by our clients, but also for actively contributing to the continuous improvement of our support model, hotel care and tool usage We're looking for someone analytical, goal-oriented, and committed to excellence—who can help us drastically reduce resolution times and consolidate Civitfun as a company known for its clear, agile, and effective technical support. You’ll handle requests from receptionists, hotel managers, and IT teams, performing rigorous analysis to offer well-founded diagnoses with clear and empathetic communication. You won't manage or build integrations, but you will need to understand the interactions between PMS systems and our services to detect basic errors and assist in their resolution. ✅ Key Responsibilities • Manage tickets and incidents via Zendesk, ensuring efficient, clear, and well-documented follow-up., • Analyze technical issues by reading logs and error messages, identifying common patterns or basic failures., • Use Kibana to analyze system behavior through the Dashboard and Discover views., • Use Postman to review responses and log traces during technical troubleshooting., • Detect failure points in communication between PMS and our systems, providing an initial technical diagnosis., • Escalate well-documented technical issues to the development team via JIRA., • Review and adjust configurations involving HTML structures within our tools when needed., • Guide and support clients in technical processes and ensure correct usage of our solutions., • Monitor workflows of our products (Online Check-in, Police Report, Guestlink) to ensure they work as expected., • Collaborate in improving the quality, stability, and efficiency of our technical support. 🧠 Ideal Profile Previous experience in technical support, IT customer service, or SaaS environments. Required technical skills: • HTML (basic/intermediate), • JSON (structure and validation), • Reading and interpreting logs and API errors, • Tools: Kibana (Dashboard & Discover), Postman, Zendesk, JIRA, Microsoft and Google Drive environments, • Ability to provide clear, structured technical diagnoses for functional or integration-related issues., • Excellent written communication, empathy, and ability to translate technical concepts for non-technical users., • Ability to multitask in a dynamic, high-demand environment, focused on results and goal achievement., • Adaptable profile, comfortable with frequent changes and evolving workflows, processes, and priorities., • Experience or functional knowledge of PMS like:, • Opera Cloud, OHIP, Noray, Winhotel, Timón Hotel, QuoHotel (valued), • Intermediate to high level of Spanish and English (spoken and written).

KEY RESPONSIBILITIES • Responsible for thawing, butchering, and preparing meats and poultry according to the thawing and preparation schedule set by Culinary and implemented by the Head Butcher and the Executive Chef., • Will be assigned a schedule by the Head Butcher and Executive Chef that can be changed from time to time for training purposes., • May be required to help transport food items from the preparation areas to the galley., • Duties include the rotation of stocks using the FIFO (first in – first out) procedure., • Duties include the cleaning and sanitizing of their working area and working utensils following the United States Public Health rules and regulations and all times., • Must be present in an early standby each time the ship is subject to a USPH inspection., • Duties include the storing of the received meats and poultry into the freezers on loading days., • Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries., • Attends meetings, training activities, courses and all other work-related activities as required., • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position., • Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATION • A minimum of three years' experience as a Butcher in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred)., • Knowledge of proper cleaning techniques, requirements, and use of equipment., • Completion of high school or basic education equivalency required. #SpainButcherJobs #ButcherJobsSpain #SpainChefCareers #MeatPreparationJobs #SpainHospitalityJobs #ButcherOpportunity #HiringButcher #FoodPreparationCareers #GalleyJobs #FIFOStockManagement #CruiseShipCareers #ShipboardJobs #CulinaryJobsAbroad #HospitalityCareers #SpainCruiseCareers

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: The Product Manager for the SIDRA Inventory Tools team is responsible for facilitating delivery, enabling team performance, and ensuring the execution of SIDRA’s roadmap in alignment with key stakeholders such as Quality Control and SI Configuration, Sourcing, IT, and other Commercial Optimization teams. The role ensures high‑quality delivery flow, transparency, prioritization, and cross‑team alignment, while supporting the Head of Inventory Tools in governance, capacity planning, and dependency management. This role plays a critical part in delivering inventory data accuracy, automation capabilities, and platform enhancements, directly impacting availability quality, partner performance, and commercial value Position Responsibilities Delivery & Scrum Facilitation • Facilitate all Scrum ceremonies (Daily, Planning, Refinement, Review, Retrospective, Grooming) ensuring effectiveness and focus., • Maintain a healthy and predictable delivery flow using Jira as the execution source of truth., • Coaching the team in agile practices promoting continuous improvement and autonomy. Roadmap & Governance • Support the Head of Inventory Tools in maintaining the roadmap, aligning delivery items with business priorities., • Ensure roadmap items are categorized (Committed / In Progress / Exploratory) and updated based on Jira insights., • Prepare governance artefacts (Excel roadmap backend, think‑cell updates, Quarterly increments)., • Create, review, and maintain quality tickets (clear, well-defined, prioritized) Dependency & Stakeholder Management • Identify, track, and escalate dependencies with key stakeholders., • Facilitate alignment sessions and ensure required inputs (rules, thresholds, acceptance criteria) are provided., • Ensure demo outcomes, validations, and decisions are captured and communicated. Team Enablement & Culture • Remove blockers, protect the team from external noise, and foster a culture of collaboration., • Promote data transparency, ownership, and continuous improvement in operational and technical practices. Required skills • Strong facilitation and communication skills with technical and non‑technical stakeholders., • Ability to manage ambiguity, prioritize effectively, and maintain delivery discipline., • Conflict resolution, stakeholder alignment, and negotiation., • Analytical mindset with attention to detail. Required technical skills • Advanced experience working with Jira for backlog management and delivery tracking., • Ability to interpret delivery metrics (flow, cycle time, throughput) and build Excel-based governance models., • Familiarity with software delivery, APIs, and Snowflake-based reporting flows (not as developer but as governance facilitator)., • Understanding of integration concepts, inventory systems, and hotel supply dynamics is a plus., • Experience working with cross-functional tech/business stakeholders Experience & Qualifications Qualifications • Bachelor’s degree in Engineering, Business, Computer Science or related field (preferred)., • Scrum Master certification (CSM, PSM I/II) is an advantage. Subject matter experience • Experience in agile delivery in a B2B or API/integration-heavy environment., • Exposure to data quality, validation workflows, or rule-based systems (ideal for QC and SIC interactions)., • Experience working in distributed teams and multi-stakeholder environments. Languages • English (professional fluency), • Spanish Number of years of experience • 3–5 years as Scrum Master, Delivery Lead, Product Owner, or similar role You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: The Product Manager for the SIDRA Inventory Tools team is responsible for facilitating delivery, enabling team performance, and ensuring the execution of SIDRA’s roadmap in alignment with key stakeholders such as Quality Control and SI Configuration, Sourcing, IT, and other Commercial Optimization teams. The role ensures high‑quality delivery flow, transparency, prioritization, and cross‑team alignment, while supporting the Head of Inventory Tools in governance, capacity planning, and dependency management. This role plays a critical part in delivering inventory data accuracy, automation capabilities, and platform enhancements, directly impacting availability quality, partner performance, and commercial value Position Responsibilities Delivery & Scrum Facilitation • Facilitate all Scrum ceremonies (Daily, Planning, Refinement, Review, Retrospective, Grooming) ensuring effectiveness and focus., • Maintain a healthy and predictable delivery flow using Jira as the execution source of truth., • Coaching the team in agile practices promoting continuous improvement and autonomy. Roadmap & Governance • Support the Head of Inventory Tools in maintaining the roadmap, aligning delivery items with business priorities., • Ensure roadmap items are categorized (Committed / In Progress / Exploratory) and updated based on Jira insights., • Prepare governance artefacts (Excel roadmap backend, think‑cell updates, Quarterly increments)., • Create, review, and maintain quality tickets (clear, well-defined, prioritized) Dependency & Stakeholder Management • Identify, track, and escalate dependencies with key stakeholders., • Facilitate alignment sessions and ensure required inputs (rules, thresholds, acceptance criteria) are provided., • Ensure demo outcomes, validations, and decisions are captured and communicated. Team Enablement & Culture • Remove blockers, protect the team from external noise, and foster a culture of collaboration., • Promote data transparency, ownership, and continuous improvement in operational and technical practices. Required skills • Strong facilitation and communication skills with technical and non‑technical stakeholders., • Ability to manage ambiguity, prioritize effectively, and maintain delivery discipline., • Conflict resolution, stakeholder alignment, and negotiation., • Analytical mindset with attention to detail. Required technical skills • Advanced experience working with Jira for backlog management and delivery tracking., • Ability to interpret delivery metrics (flow, cycle time, throughput) and build Excel-based governance models., • Familiarity with software delivery, APIs, and Snowflake-based reporting flows (not as developer but as governance facilitator)., • Understanding of integration concepts, inventory systems, and hotel supply dynamics is a plus., • Experience working with cross-functional tech/business stakeholders Experience & Qualifications Qualifications • Bachelor’s degree in Engineering, Business, Computer Science or related field (preferred)., • Scrum Master certification (CSM, PSM I/II) is an advantage. Subject matter experience • Experience in agile delivery in a B2B or API/integration-heavy environment., • Exposure to data quality, validation workflows, or rule-based systems (ideal for QC and SIC interactions)., • Experience working in distributed teams and multi-stakeholder environments. Languages • English (professional fluency), • Spanish Number of years of experience • 3–5 years as Scrum Master, Delivery Lead, Product Owner, or similar role You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: The Product Manager for the SIDRA Inventory Tools team is responsible for facilitating delivery, enabling team performance, and ensuring the execution of SIDRA’s roadmap in alignment with key stakeholders such as Quality Control and SI Configuration, Sourcing, IT, and other Commercial Optimization teams. The role ensures high‑quality delivery flow, transparency, prioritization, and cross‑team alignment, while supporting the Head of Inventory Tools in governance, capacity planning, and dependency management. This role plays a critical part in delivering inventory data accuracy, automation capabilities, and platform enhancements, directly impacting availability quality, partner performance, and commercial value Position Responsibilities Delivery & Scrum Facilitation • Facilitate all Scrum ceremonies (Daily, Planning, Refinement, Review, Retrospective, Grooming) ensuring effectiveness and focus., • Maintain a healthy and predictable delivery flow using Jira as the execution source of truth., • Coaching the team in agile practices promoting continuous improvement and autonomy. Roadmap & Governance • Support the Head of Inventory Tools in maintaining the roadmap, aligning delivery items with business priorities., • Ensure roadmap items are categorized (Committed / In Progress / Exploratory) and updated based on Jira insights., • Prepare governance artefacts (Excel roadmap backend, think‑cell updates, Quarterly increments)., • Create, review, and maintain quality tickets (clear, well-defined, prioritized) Dependency & Stakeholder Management • Identify, track, and escalate dependencies with key stakeholders., • Facilitate alignment sessions and ensure required inputs (rules, thresholds, acceptance criteria) are provided., • Ensure demo outcomes, validations, and decisions are captured and communicated. Team Enablement & Culture • Remove blockers, protect the team from external noise, and foster a culture of collaboration., • Promote data transparency, ownership, and continuous improvement in operational and technical practices. Required skills • Strong facilitation and communication skills with technical and non‑technical stakeholders., • Ability to manage ambiguity, prioritize effectively, and maintain delivery discipline., • Conflict resolution, stakeholder alignment, and negotiation., • Analytical mindset with attention to detail. Required technical skills • Advanced experience working with Jira for backlog management and delivery tracking., • Ability to interpret delivery metrics (flow, cycle time, throughput) and build Excel-based governance models., • Familiarity with software delivery, APIs, and Snowflake-based reporting flows (not as developer but as governance facilitator)., • Understanding of integration concepts, inventory systems, and hotel supply dynamics is a plus., • Experience working with cross-functional tech/business stakeholders Experience & Qualifications Qualifications • Bachelor’s degree in Engineering, Business, Computer Science or related field (preferred)., • Scrum Master certification (CSM, PSM I/II) is an advantage. Subject matter experience • Experience in agile delivery in a B2B or API/integration-heavy environment., • Exposure to data quality, validation workflows, or rule-based systems (ideal for QC and SIC interactions)., • Experience working in distributed teams and multi-stakeholder environments. Languages • English (professional fluency), • Spanish Number of years of experience • 3–5 years as Scrum Master, Delivery Lead, Product Owner, or similar role You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Key Responsibilities: • Ensures the smooth and efficient operation and control of the Bakery Shop and production daily according to company policies., • Responsible for the production, quality, and presentation of the bread assortment to be used in the daily menus., • Assists the Head Baker in preparing production forecasts and recording leftovers to avoid unnecessary wastage and keep food costs within the budget., • Assists in the set-up of the bread display in the various buffets., • Must have a complete knowledge of the United States Public Health rules and regulations and ensure that they are followed daily., • Ensures the cleaning of the bakery shop as per the Executive Chef’s schedule, exercising proper methods to minimize equipment damages., • Ensures that the bakery is ready for any announced or unannounced USPH inspections done either by the ship’s management or USPH inspectors., • Responsible for the requisition and transportation of the necessary items from the main stores to the bakery shop when assigned., • Ensures recipes and yields are in accordance with the company’s standards., • Assists the CDP Baker with the completion of the daily consumption re-cap as required by the Executive Chef., • Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries., • Attends meetings, training activities, courses and all other work-related activities as required., • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position., • Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualification and Education: • A minimum of three years' experience as a Baker in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred)., • Knowledge of proper cleaning techniques, requirements, and use of equipment., • Completion of high school or basic education equivalency required. #BakerJobs #BakeryJob #ShipboardBaker #CruiseShipJobs #BreadBaker #BakeryProduction #PastryJobs #CruiseCareers #HospitalityJobs #FoodServiceJobs #BakeryCareers #NowHiring #HiringNow #JobOpening #JobOpportunity #FoodIndustryJobs #ChefJobs #CulinaryJobs #BakerLife #BreadBaking

KEY RESPONSIBILITIES • Responsible for thawing, butchering, and preparing meats and poultry according to the thawing and preparation schedule set by Culinary and implemented by the Head Butcher and the Executive Chef., • Will be assigned a schedule by the Head Butcher and Executive Chef that can be changed from time to time for training purposes., • May be required to help transport food items from the preparation areas to the galley., • Duties include the rotation of stocks using the FIFO (first in – first out) procedure., • Duties include the cleaning and sanitizing of their working area and working utensils following the United States Public Health rules and regulations and all times., • Must be present in an early standby each time the ship is subject to a USPH inspection., • Duties include the storing of the received meats and poultry into the freezers on loading days., • Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries., • Attends meetings, training activities, courses and all other work-related activities as required., • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position., • Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATION • A minimum of three years' experience as a Butcher in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred)., • Knowledge of proper cleaning techniques, requirements, and use of equipment., • Completion of high school or basic education equivalency required. #SpainButcherJobs #ButcherJobsSpain #SpainChefCareers #MeatPreparationJobs #SpainHospitalityJobs #ButcherOpportunity #HiringButcher #FoodPreparationCareers #GalleyJobs #FIFOStockManagement #CruiseShipCareers #ShipboardJobs #CulinaryJobsAbroad #HospitalityCareers #SpainCruiseCareers

KEY RESPONSIBILITIES • Responsible for thawing, butchering, and preparing meats and poultry according to the thawing and preparation schedule set by Culinary and implemented by the Head Butcher and the Executive Chef., • Will be assigned a schedule by the Head Butcher and Executive Chef that can be changed from time to time for training purposes., • May be required to help transport food items from the preparation areas to the galley., • Duties include the rotation of stocks using the FIFO (first in – first out) procedure., • Duties include the cleaning and sanitizing of their working area and working utensils following the United States Public Health rules and regulations and all times., • Must be present in an early standby each time the ship is subject to a USPH inspection., • Duties include the storing of the received meats and poultry into the freezers on loading days., • Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries., • Attends meetings, training activities, courses and all other work-related activities as required., • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position., • Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATION • A minimum of three years' experience as a Butcher in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred)., • Knowledge of proper cleaning techniques, requirements, and use of equipment., • Completion of high school or basic education equivalency required. #SpainButcherJobs #ButcherJobsSpain #SpainChefCareers #MeatPreparationJobs #SpainHospitalityJobs #ButcherOpportunity #HiringButcher #FoodPreparationCareers #GalleyJobs #FIFOStockManagement #CruiseShipCareers #ShipboardJobs #CulinaryJobsAbroad #HospitalityCareers #SpainCruiseCareers

Key Responsibilities: • Ensures the smooth and efficient operation and control of the Bakery Shop and production daily according to company policies., • Responsible for the production, quality, and presentation of the bread assortment to be used in the daily menus., • Assists the Head Baker in preparing production forecasts and recording leftovers to avoid unnecessary wastage and keep food costs within the budget., • Assists in the set-up of the bread display in the various buffets., • Must have a complete knowledge of the United States Public Health rules and regulations and ensure that they are followed daily., • Ensures the cleaning of the bakery shop as per the Executive Chef’s schedule, exercising proper methods to minimize equipment damages., • Ensures that the bakery is ready for any announced or unannounced USPH inspections done either by the ship’s management or USPH inspectors., • Responsible for the requisition and transportation of the necessary items from the main stores to the bakery shop when assigned., • Ensures recipes and yields are in accordance with the company’s standards., • Assists the CDP Baker with the completion of the daily consumption re-cap as required by the Executive Chef., • Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries., • Attends meetings, training activities, courses and all other work-related activities as required., • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position., • Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualification and Education: • A minimum of three years' experience as a Baker in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred)., • Knowledge of proper cleaning techniques, requirements, and use of equipment., • Completion of high school or basic education equivalency required. #BakerJobs #BakeryJob #ShipboardBaker #CruiseShipJobs #BreadBaker #BakeryProduction #PastryJobs #CruiseCareers #HospitalityJobs #FoodServiceJobs #BakeryCareers #NowHiring #HiringNow #JobOpening #JobOpportunity #FoodIndustryJobs #ChefJobs #CulinaryJobs #BakerLife #BreadBaking

🧩 Who We Are At Civitfun, we develop technology solutions that digitalize and automate key processes in the hospitality industry. Our flagship product, Online Check-in, enables hotels to offer a smooth, contactless, and personalized experience to their guests. We work with hotels around the world, and our commitment is to deliver specialized, efficient, and high-quality technical support, aligned with the excellence of our products. 💼 What Will You Do in This Role? As a Support Technician in the Customer Success team, you'll be responsible not only for resolving technical and functional issues reported by our clients, but also for actively contributing to the continuous improvement of our support model, hotel care and tool usage We're looking for someone analytical, goal-oriented, and committed to excellence—who can help us drastically reduce resolution times and consolidate Civitfun as a company known for its clear, agile, and effective technical support. You’ll handle requests from receptionists, hotel managers, and IT teams, performing rigorous analysis to offer well-founded diagnoses with clear and empathetic communication. You won't manage or build integrations, but you will need to understand the interactions between PMS systems and our services to detect basic errors and assist in their resolution. ✅ Key Responsibilities • Manage tickets and incidents via Zendesk, ensuring efficient, clear, and well-documented follow-up., • Analyze technical issues by reading logs and error messages, identifying common patterns or basic failures., • Use Kibana to analyze system behavior through the Dashboard and Discover views., • Use Postman to review responses and log traces during technical troubleshooting., • Detect failure points in communication between PMS and our systems, providing an initial technical diagnosis., • Escalate well-documented technical issues to the development team via JIRA., • Review and adjust configurations involving HTML structures within our tools when needed., • Guide and support clients in technical processes and ensure correct usage of our solutions., • Monitor workflows of our products (Online Check-in, Police Report, Guestlink) to ensure they work as expected., • Collaborate in improving the quality, stability, and efficiency of our technical support. 🧠 Ideal Profile Previous experience in technical support, IT customer service, or SaaS environments. Required technical skills: • HTML (basic/intermediate), • JSON (structure and validation), • Reading and interpreting logs and API errors, • Tools: Kibana (Dashboard & Discover), Postman, Zendesk, JIRA, Microsoft and Google Drive environments, • Ability to provide clear, structured technical diagnoses for functional or integration-related issues., • Excellent written communication, empathy, and ability to translate technical concepts for non-technical users., • Ability to multitask in a dynamic, high-demand environment, focused on results and goal achievement., • Adaptable profile, comfortable with frequent changes and evolving workflows, processes, and priorities., • Experience or functional knowledge of PMS like:, • Opera Cloud, OHIP, Noray, Winhotel, Timón Hotel, QuoHotel (valued), • Intermediate to high level of Spanish and English (spoken and written).

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We are tech-driven, with a customer-first philosophy, our knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. HBX Group comprises of the best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets. That is why HBX Group has launched with Civitfun, a SaaS (Software as a Service) brand that offers a complete suite to automate the guest journey, from check-in to check-out, in hotels, hotel chains, resorts, vacation rentals and hostels. Job Summary We are looking for a Functional Product Manager for our Civitfun brand who will help shape the future of our B2B SaaS platform. You will play a central role in defining and prioritizing the product roadmap, working cross-functionally to align business needs with strategic objectives while bridging the gap between business and technical teams. Job Responsibilities • Define and maintain the product Roadmap based on the stakeholder needs, business goals and market insights., • Translate business requirements into clear product specifications, stories, and acceptance criteria., • Work closely with engineering teams to ensure technical feasibility, timely delivery, and smooth implementation., • Understand and communicate the impact of API´s, Middleware and Platform Architecture on product capabilities and integration., • Prioritize features, enhancements, and technical cost in collaboration with stakeholders, • Gather and analyze user feedback and product performance to drive continuous improvement., • Act as a strategic partner to sales, customer success and market teams. Required Skillset and Experience • Experience of product management experience in a B2B SaaS Environment., • Strong understanding and proven working experience with technical concepts such as API´s, Integrations, middleware, and cloud based platforms., • Proven ability to work closely with engineering teams in Agile Scrum environments., • Experience translating complex business needs into scalable product solutions, • Comfortable navigating cross-functional conversations and leading without authority, • Excellent communication, stakeholder management and decision making skills, • Advanced English and Spanish is required for this role At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Tienes experiencia como Mozo/a de Equipajes / Botones ? ¿Te apasiona el trato al cliente y quieres formar parte del equipo de nuestro hotel?. VP Hoteles busca incorporar un/a MOZO/A DE EQUIPAJES / BOTONES!. Experiencia previa como Mozo de equipajes de al menos 1 año.

We are looking for a CRM Marketing Automation Specialist with strong HubSpot expertise (Marketing and Sales Pro), who combines analytical thinking, strategic vision, automation expertise and a proactive mindset to transform how we engage with our prospects and customers across the entire lifecycle. This is not a traditional CRM role. We are looking for someone who thinks like a revenue growth strategist, capable of designing intelligent automation flows in HubSpot, orchestrating multi-channel campaigns and turning data into qualified opportunities for the sales team. The ideal candidate is highly proactive, data-driven and passionate about marketing technology, constantly exploring new tools (including AI), trends and creative ways to automate, personalise and optimise the customer journey from first touch to closed deal. This role is open to mid-level to senior profiles, with the seniority of the offer adapted to the experience and skills of the selected candidate. About the company The Art of Living in Spain (taolis.com) is an international real estate developer creating distinctive residential and hospitality projects at Altaona Resort (Murcia). Our young, ambitious and international team focuses on innovation, design and creating unique living experiences. Following our rapid growth, we are expanding our marketing team. Several luxury villa projects are currently under construction, and we will soon launch the WOW Longevity Hotel with 275 hotel suites, alongside additional exciting developments. This is a unique opportunity to join a fast-growing real estate developer and contribute to projects that redefine lifestyle living in Spain. Your mission You will play a key role in maximising the value of every lead that enters our funnel, building scalable automation systems in HubSpot and ensuring that marketing and sales work as one engine to generate, nurture and convert qualified opportunities. Requirements • Proven hands-on experience working with HubSpot (Marketing Pro and Sales), ideally in real estate environments., • Strong command of HubSpot's core functionalities: workflows, lead scoring, lists, properties, custom objects, automatizations, reporting and dashboards., • Deep understanding of lead lifecycle management: capture, scoring, nurturing, qualification, handover to sales and reactivation., • Experience designing and implementing multi-channel automation workflows (email, WhatsApp, retargeting) with clear segmentation logic., • Strong analytical skills: ability to define KPIs, build HubSpot dashboards, run A/B tests and translate data into concrete optimisation actions., • Solid understanding of lead attribution, conversion funnels and integration between marketing channels and the CRM., • Experience using AI tools to enhance personalisation, content generation and automation efficiency at scale., • A highly proactive, structured and detail-oriented mindset, with the ability to work effectively in a fast-paced, ambitious and innovation-driven environment., • Define and execute the end-to-end CRM strategy across the prospect and customer lifecycle within HubSpot., • Build, launch and continuously optimise automated nurturing campaigns and lead scoring models., • Manage the integration between HubSpot, paid media platforms, website forms and analytics tools., • Collaborate closely with the sales team to ensure smooth lead handover, fast response times and clear feedback loops., • Monitor performance, identify bottlenecks in the funnel and propose data-driven improvements., • Ensure data quality, segmentation accuracy and CRM hygiene at all times., • GDPR compliance and best practices in data management. Nice to have • Professional English level., • HubSpot certifications (Marketing Software, Inbound Marketing, Marketing Hub Implementation or similar)., • Hands-on knowledge of Google Ads and Meta Ads, including audience syncing and conversion tracking with HubSpot., • Experience in real estate, hospitality or luxury sectors., • Knowledge of HTML/CSS for email template customisation in HubSpot., • Familiarity with no-code automation tools (Zapier, Make, n8n) for system integrations., • Knowledge of WordPress and form/landing page builders., • AI prompt engineering and workflow automation skills. What we offer • Excellent employment conditions., • A dynamic, international and ambitious team., • A modern, state-of-the-art office environment., • Strong personal and professional growth opportunities., • The opportunity to work on unique and innovative real estate projects. Interested? If you would like to become part of our growing international team, please send your CV and motivation letter to:

Tienes experiencia como Mozo/a de Equipajes / Botones ? ¿Te apasiona el trato al cliente y quieres formar parte del equipo de nuestro hotel?. VP Hoteles busca incorporar un/a MOZO/A DE EQUIPAJES / BOTONES!. Experiencia previa como Mozo de equipajes de al menos 1 año.

Tienes experiencia como Mozo/a de Equipajes / Botones ? ¿Te apasiona el trato al cliente y quieres formar parte del equipo de nuestro hotel?. VP Hoteles busca incorporar un/a MOZO/A DE EQUIPAJES / BOTONES!. Experiencia previa como Mozo de equipajes de al menos 1 año.

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We are tech-driven, with a customer-first philosophy, our knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. HBX Group comprises of the best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets. That is why HBX Group has launched with Civitfun, a SaaS (Software as a Service) brand that offers a complete suite to automate the guest journey, from check-in to check-out, in hotels, hotel chains, resorts, vacation rentals and hostels. Job Summary We are looking for a Functional Product Manager for our Civitfun brand who will help shape the future of our B2B SaaS platform. You will play a central role in defining and prioritizing the product roadmap, working cross-functionally to align business needs with strategic objectives while bridging the gap between business and technical teams. Job Responsibilities • Define and maintain the product Roadmap based on the stakeholder needs, business goals and market insights., • Translate business requirements into clear product specifications, stories, and acceptance criteria., • Work closely with engineering teams to ensure technical feasibility, timely delivery, and smooth implementation., • Understand and communicate the impact of API´s, Middleware and Platform Architecture on product capabilities and integration., • Prioritize features, enhancements, and technical cost in collaboration with stakeholders, • Gather and analyze user feedback and product performance to drive continuous improvement., • Act as a strategic partner to sales, customer success and market teams. Required Skillset and Experience • Experience of product management experience in a B2B SaaS Environment., • Strong understanding and proven working experience with technical concepts such as API´s, Integrations, middleware, and cloud based platforms., • Proven ability to work closely with engineering teams in Agile Scrum environments., • Experience translating complex business needs into scalable product solutions, • Comfortable navigating cross-functional conversations and leading without authority, • Excellent communication, stakeholder management and decision making skills, • Advanced English and Spanish is required for this role At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Key Responsibilities: • Ensures the smooth and efficient operation and control of the Bakery Shop and production daily according to company policies., • Responsible for the production, quality, and presentation of the bread assortment to be used in the daily menus., • Assists the Head Baker in preparing production forecasts and recording leftovers to avoid unnecessary wastage and keep food costs within the budget., • Assists in the set-up of the bread display in the various buffets., • Must have a complete knowledge of the United States Public Health rules and regulations and ensure that they are followed daily., • Ensures the cleaning of the bakery shop as per the Executive Chef’s schedule, exercising proper methods to minimize equipment damages., • Ensures that the bakery is ready for any announced or unannounced USPH inspections done either by the ship’s management or USPH inspectors., • Responsible for the requisition and transportation of the necessary items from the main stores to the bakery shop when assigned., • Ensures recipes and yields are in accordance with the company’s standards., • Assists the CDP Baker with the completion of the daily consumption re-cap as required by the Executive Chef., • Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries., • Attends meetings, training activities, courses and all other work-related activities as required., • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position., • Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualification and Education: • A minimum of three years' experience as a Baker in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred)., • Knowledge of proper cleaning techniques, requirements, and use of equipment., • Completion of high school or basic education equivalency required. #BakerJobs #BakeryJob #ShipboardBaker #CruiseShipJobs #BreadBaker #BakeryProduction #PastryJobs #CruiseCareers #HospitalityJobs #FoodServiceJobs #BakeryCareers #NowHiring #HiringNow #JobOpening #JobOpportunity #FoodIndustryJobs #ChefJobs #CulinaryJobs #BakerLife #BreadBaking

Empresas: Barceló Hotel Group Establecer operaciones que tengan por objeto los arreglos o mejoras de las instalaciones, maquinarias, mobiliario o inmueble consiguiendo el funcionamiento y uso ideal.

Empresas: Barceló Hotel Group Realizar de forma cualificada y responsable la dirección, control y seguimiento de las tareas propias de mantenimiento de las instalaciones y servicios auxiliares.

Solucionar los problemas que pudieran plantearse y que afectaran a la satisfacción de los clientes durante su estancia en el Hotel. Realizar trabajos propios del área operativa con el fin de estar en contacto con el personal, los clientes y conocer el funcionamiento de dicha área. Empresas: Barce

Empresas: Barceló Hotel Group Verificar el buen funcionamiento de todas las instalaciones y maquinaria del Hotel, asegurando el correcto uso de las mismas y que su mantenimiento esté en el mejor estado posible.

Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación.Realizar de forma cualificada y responsable la dirección, control y seguimiento de las tareas propias de mantenimiento de las instalaciones y servicios auxiliares.Di

Organizar todas las tareas propias del departamento de Recepción con los clientes hospedados en el Hotel, desde antes de su llegada, durante su estancia y hasta la salida, y en concreto :.

La persona seleccionada será clave para garantizar la operatividad, seguridad y eficiencia de los recursos técnicos, así como para gestionar el equipo de mantenimiento y colaborar con otros departamentos. Empresas: Hotel DoubleTree by Hilton La Torre GolfBuscamos un/a Responsable de Mantenimiento

These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service: ### Royal Hideaway Luxury Hotels & Resorts ### Barceló Hotels & Resorts ### Occidental Hotels & Resorts ### Allegro HotelsAll of the above, co

Se busca Gobernante/a para un hotel de 4 estrellas en Murcia. Se requiere experiencia reciente como Gobernante/a o Subgobernante/a de hotel, capacidad para gestionar equipos, habilidades comunicativas y resolución de problemas.

Se ofrece formación práctica, excelente ambiente laboral y comidas durante la jornada de prácticas, además de oportunidades de desarrollo dentro del grupo. Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura. El candidato ideal será estudian

Requisitos: Se requiere experiencia de al menos un año en el puesto antes mencionado. Dentro de sus funciones se encuentra la evaluación y supervisión de las habitaciones asignadas diariamente. Tendrá a su cargo entre 5 y 15 personas aproximadamente.

Un hotel cinco estrellas del grupo Hyatt busca un estudiante para prácticas en el departamento de Recursos Humanos.

Se necesita personal para la limpieza de habitaciones de hotel en Murcia. Las funciones principales consisten en realizar la limpieza diaria de las habitaciones, asegurando que queden en perfecto estado para los huéspedes.

Se necesita personal para la limpieza de un hotel en Molina de Segura (Murcia).Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible.Las funciones principales incluyen limpiar superficies y mobiliario, desinfectar ba

Se busca camarero o camarera de pisos con experiencia para un hotel de cuatro estrellas en Murcia.

Se busca una persona para realizar tareas de limpieza en un hotel de Murcia.La función principal será mantener en buen estado las zonas comunes del establecimiento, asegurando un ambiente limpio y agradable para los huéspedes.Siga leyendo para comprender completamente lo que este trabajo requiere

Para ello tendrá que hacer uso del parte de ocupación y realizar todas las tareas que implica la limpieza: hacer la cama, ventilar la habitación, colocar ropas, reponer los objetos de aseo, documentos, complementos y artículos del minibar, y supervisar el estado de la habitación para comprobar

Dentro de sus funciones se encuentra la limpieza y el mantenimiento de las habitaciones que le sean asignadas diariamente. Empresas: Grupo UmmanaSe solicita Camarera/o de Piso para Hotel en Totana, Murcia. Requisitos: Experiencia de al menos 6 meses en limpieza y mantenimiento de habitaciones en hot

Empresas: Barceló Hotel GroupLimpieza y puesta a punto de las habitaciones y las áreas comunes del Hotel.

Buscamos un/a RECEPCIONISTA para nuestro HOTEL HESPERIA MURCIA CENTRO ubicado en Murcia.