Trabajos housekeeping hotel en BarcelonaCrear alertas

¿Tienes experiencia liderando equipos en el área de pisos en hoteles de alta categoría? ¿Te apasiona garantizar la excelencia en el servicio? ¡Únete a nuestro equipo como Subgobernante/a en uno de los hoteles más prestigiosos de Sitges! Formarás parte de la plantilla de nuestro cliente dedicado a la externalización de procesos de limpieza de habitaciones y zonas comunes en hoteles gran lujo. ¿Qué ofrecemos? Estabilidad laboral en un entorno dinámico y profesional Formación continua y posibilidades de desarrollo interno Salario competitivo según convenio Horario de apertura y cierre de servicio Excelente ambiente de trabajo y pertenencia a una empresa consolidada en el sector Funciones principales: Supervisar el trabajo del equipo de camareras/os de pisos y valets Asegurar el cumplimiento de los estándares de limpieza y presentación del hotel Control de stock y coordinación con el servicio de lavandería Gestión de incidencias en habitaciones y zonas comunes Apoyo directo al/a la Gobernante/a en tareas organizativas y de control de calidad Requisitos: Experiencia mínima de 1 año como Subgobernante/a o en puestos similares en hoteles de 4 o 5 estrellas Conocimiento de protocolos de limpieza y estándares de calidad hotelera Habilidades organizativas, de liderazgo y orientación al detalle Nivel medio de español (otros idiomas valorables) Residencia cercana a Sitges o disponibilidad para desplazarse

Importante empresa del sector limpieza, requiere para su equipo de trabajo CAMARERO/A DE PISOS para un Hotel. Pensamos en una persona con experiencia en limpieza de hoteles, conocimiento en manejo de funda nórdica, limpieza de habitaciones, tendidos de cama, reposición de amenities, entre otros. REQUISITOS: Disponibilidad inmediata. Documentación en regla. Experiencia como camarero/a de Hotel. OFRECEMOS: Contrato: Indefinido Horario: 9:00 - 15:00 (30h/semana) Jornada: Lunes a domingo (2 días de fiesta) Salario: 1070 (dependiendo experiencia)

About the job Localidad: Barcelona Provincia: Barcelona País: España Perfil: PISOS Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Te gustaría formar parte de una empresa reconocida en el sector hotelero? ¿Te interesa desarrollar tus conocimientos y habilidades en un ambiente dinámico y profesional? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Camarero/a de pisos para Sercotel Hotel Group en nuestro hotel Sercotel Porta situado en Sant Just Desvern, donde tus principales funciones serán: - Mantener en perfecto estado de limpieza y orden las habitaciones, así como las áreas comunes del hotel siguiendo los estándares y protocolos de calidad. - Suministrar los dormitorios con los elementos de aseo correspondientes. - Preparar, transportar y recoger los materiales y productos necesarios para la limpieza. - Organización y realización de las tareas en el tiempo establecido. - Atender con máxima diligencia las peticiones o dudas de los huéspedes. Requisitos ¿Qué necesitas para aplicar? - Contar con al menos 2-3 años de experiencia como Camarero/a de pisos en hoteles o similar - Idiomas: indispensable castellano (valorable el dominio de otros idiomas como el inglés). - Nivel medio en manejo del Pack Microsoft Office. - Persona dinámica, responsable, con capacidad de trabajar en equipo y alta orientación al cliente. Se ofrece ¿Qué ofrecemos? - Contrato de sustitución a jornada completa (40h/semana). - Horario de 08:00 - 16:00 o de 13:00 - 21:00 - Salario fijado según convenio. - Buen clima laboral e incorporación a un gran equipo de trabajo dinámico y profesional. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: Housekeeping Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

Importante empresa de del sector limpieza requiere para su equipo de trabajo de LIMPIADOR/A para un HOTEL EN LA ZONA DE SANT BOI *REQUISITOS: -Disponibilidad inmediata -Documentación en regla. -Muy valorable experiencia previa. *OFRECEMOS: -CONTRATO: Fijo indefinido -JORNADA: 30 horas / semana -HORARIO: De 9:00 -15:00 (2 días de fiesta rotativo)

Estamos Buscando una persona responsable y con ganas de trabajar para unirse a nuestro equipo de limpieza en un HOTEL BOUTIQUE.

About the job Localidad: Barcelona Provincia: Barcelona País: España Perfil: PISOS Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Quieres continuar desarrollando tu carrera profesional en el área de limpieza de habitaciones? ¿Te apasiona el mundo de los hoteles y quieres formar parte de una cadena en plena expansión? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Camarero/a de pisos para Sercotel Hotel Group en uno de nuestros hoteles situado en Barcelona, donde tus principales funciones serán: - Mantener en perfecto estado de limpieza y orden las habitaciones, así como las áreas comunes del hotel siguiendo los estándares y protocolos de calidad. - Suministrar los dormitorios con los elementos de aseo correspondientes. - Preparar, transportar y recoger los materiales y productos necesarios para la limpieza. - Organización y realización de las tareas en el tiempo establecido. - Atender con máxima diligencia las peticiones o dudas de los huéspedes. Requisitos ¿Qué necesitas para aplicar? - Contar con al menos 2-3 años de experiencia como Camarero/a de pisos en hoteles o similar - Idiomas: indispensable castellano (valorable el dominio de otros idiomas como el inglés). - Nivel medio en manejo del Pack Microsoft Office. - Persona dinámica, responsable, con capacidad de trabajar en equipo y alta orientación al cliente. Se ofrece Inscríbete y descubre lo que Sercotel te puede ofrecer: - Contrato de sustitución a jornada completa (40h/semana). - Horario de 8:00 - 16:00 / 8:30 - 16:30 / 09:00 - 17:00 / 14:00 - 22:00 - Salario fijado según convenio. - Pack de beneficios sociales Sercotel Hotel Group. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel - Buen clima laboral e incorporación a un gran equipo. En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: Housekeeping Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

En Citius Outsourcing somos una empresa especializada en el outsourcing de servicios de limpieza profesional, con amplia experiencia en la gestión integral de limpieza de habitaciones, zonas comunes y áreas públicas en el sector hotelero. Nos comprometemos a ofrecer un servicio de calidad, eficiente y alineado con los más altos estándares del sector, garantizando la satisfacción de nuestros clientes y el bienestar de los huéspedes. Buscamos personas responsables, comprometidas y con orientación al detalle, que deseen formar parte de un equipo dinámico y profesional. ¿Tienes experiencia en limpieza hotelera y te apasiona el trabajo bien hecho? Estamos en búsqueda de un/a Camarero/a de Pisos para integrarse al equipo de limpieza de un hotel 5 estrellas ubicado en Barcelona. Funciones principales: -Limpieza y puesta a punto de habitaciones, pasillos ascensores y zonas comunes del hotel. -Cumplimiento de los estándares de limpieza, seguridad e higiene establecidos por el cliente. -Atención al detalle para garantizar la comodidad y satisfacción de los huéspedes. -Apoyo en áreas de servicio y tareas complementarias según las necesidades operativas del hotel. Requisitos: - Experiencia mínima de 1 año en funciones similares en hoteles de categoría similar. - Actitud proactiva, compromiso y orientación al detalle. - Disponibilidad para trabajar en turnos y fines de semana. - Incorporación inmediata. - Documentación en regla. Ofrecemos: - Incorporación a una empresa consolidada en el sector, mediante contrato fijo discontinuo de 6 meses. - Horario: de 9 a 15hs. Contrato de 30h semanales, con dos descansos rotativos a la semana ( 8 fiestas mensuales ). - Salario: 1.100€ en 12 pagas - Formación inicial y continua. - Estabilidad laboral y buen ambiente de trabajo.

Se necesita personal de camarera de pisos para cubrir 2 meses de vacaciones (a partir del 28 de Junio hasta 31 de Agosto) con 3 días de formación (Empezando el 28 de Junio) Con experiencia en limpieza en hoteles para 24 horas semanales. Experiencia mínima 1 año.

Camarero de pisos en hotel de barcelona

SB Hotels es una cadena hotelera que cuenta con 10 hoteles, ubicados en las provincias de Barcelona, Madrid y Tarragona, y dos hoteles más en construcción, con un equipo de profesionales que son la garantía de nuestra excelencia. Actualmente estamos seleccionando un/a Camarera/o de pisos para uno de nuestros hoteles en Barcelona ¿Qué funciones tendrás que realizar? · Limpieza de habitaciones de huéspedes. · Cambio y reposición de la ropa de cama, las toallas y las comodidades para huéspedes de acuerdo con las pautas de la compañía. · Emprender tareas regulares de limpieza profunda. · Reabastecer y mantener el carro a diario. · Reportar cualquier artículo en falta o dañado al Supervisor de Administración y asegurarse de que los artículos sean reemplazados o reparados · Cumplir con la seguridad del hotel y leyes de salud y seguridad. ¿Que requisitos son imprescindibles para la vacante? - Experiencia profesional de como mínimo 1-2 años de experiencia en - la posición de camarera de pisos en hoteles. ¿Qué ofrecemos? Oportunidad de desarrollo profesional en empresa en expansión. Formación inicial en el puesto de trabajo Formación continua durante el año Entrega de Uniforme Posibilidad de comer en el centro Turnos seguidos y rotativos. 30 días de vacaciones. 2 días de descanso semanal, ocasionalmente en fin de semana.

Buscamos personal de limpieza de hoteles, ideal con experiencia, para cubrir las siguientes áreas: - Camarera de Habitaciones - Limpieza Zonas comunes - Zonas comunes corre turnos para cubrir descansos ¿A cuál te apuntas? Responsabilidades: Mantener en perfecto estado de limpieza y orden las habitaciones de un hostel, zonas comunes y las distintas dependencias del mismo. Cambio de ropa de cama de las habitaciones y limpieza de baños. Limpiar las áreas y realizar labores auxiliares. Excelente ambiente laboral y buena remuneración. IMPORTANTE: Buscamos personal con experiencia, es indispensable que lo haya tenido en hoteles o albergues. Se harán entrevistas y con posibilidad de incorporación inmediata. Se paga todo el extra trabajo que realices en tu día a día, Excelente paquete salarial.

Lamaro Hotel frente a la Catedral de Barcelona, cuenta con una excelente ubicación en el corazón del Barrio Gótico. Contamos con servicio de alojamiento y restauración. Nos destacamos por contar con un personal atento, amable y respetuoso que busca que cada cliente sienta a gusto con el servicio brindado. Actualmente precisamos incorporar a un/a valet nocturno a nuestro equipo de pisos. ¿Cuáles serán tus tareas en el día a día? • Distribuir ropa en todos los pisos con el carro de ropa. • Limpieza terraza, ventanas y áreas comunes. • Pasar aspirador por los pasillos. • Reponer suplementos. • Apoyo a recepción. ¿Qué ofrecemos? 40 horas semanales (turnos de noche, tarde y mañana) SBA 20803,00€ + Variables ( plus transporte, festivos, nocturnidad…)

Buscamos personal de** limpieza de hoteles**, ideal con experiencia, para cubrir las siguientes áreas: - Limpieza Zonas comunes - Zonas comunes corre turnos para cubrir descansos - Camarera de Habitaciones - Personal puntual para guardar nordicos. ¿A cuál te apuntas? Responsabilidades: Mantener en perfecto estado de limpieza y orden las habitaciones de un hostel, zonas comunes y las distintas dependencias del mismo. Cambio de ropa de cama de las habitaciones y limpieza de baños. Limpiar las áreas y realizar labores auxiliares. Excelente ambiente laboral y buena remuneración. IMPORTANTE: Buscamos personal con experiencia, es indispensable que lo haya tenido en hoteles o albergues. Se harán entrevistas y con posibilidad de incorporación inmediata. Se paga todo el extra trabajo que realices una vez superado tu ratio, Excelente paquete salarial.

Experiencia de al menos 1 año en hoteles de 3-4-5*. - Limpieza de habitaciones: Hacer camas, cambiar sábanas, aspirar, limpiar baños y reponer amenities. - Reposición de suministros: Colocar toallas, papel higiénico, jabones, agua, etc. - Revisión del estado de las habitaciones: Informar sobre desperfectos o necesidades de mantenimiento. - Orden y limpieza de áreas comunes: Pasillos, escaleras, office de limpieza, etc. - Control de lavandería: Recoger ropa sucia y entregar ropa limpia. - Atención a solicitudes de huéspedes: Proveer artículos adicionales como almohadas o mantas. - Cumplimiento de normas de higiene y seguridad: Seguir protocolos establecidos por el hotel.

Desde Eurofirms precisamos incorporar un/a camarero/a de pisos para un hotel ubicado en Sant Cugat y realizar las siguientes tareas: - Limpieza y orden de habitaciones, baños y pasillos. - Cambio de ropa de cama y toallas según el protocolo del establecimiento. - Reposición de productos de higiene y minibar en las habitaciones. - Atención a peticiones especiales de los huéspedes, como almohadas adicionales. - Reporte de incidencias, como objetos perdidos o desperfectos en la habitación. Requisitos: - Experiencia mínima de 1 año. Se ofrece: - Contrato Eurofirms. - Horario de 8:30h a 15h. - Salario 9,86 € brutos hora.

Seguimos creciendo y buscamos ampliar plantilla. Se buscan camareros y camareras de pisos, empieza a las 09m, Personal para zonas comunes empieza a las 06m y 1 valet, para formar parte del equipo de Housekeeping. Responsabilidades: Mantener en perfecto estado de limpieza y orden las habitaciones de un hostel, zonas comunes y las distintas dependencias del mismo. Cambio de ropa de cama de las habitaciones y limpieza de baños. Limpiar las áreas y realizar labores auxiliares. Excelente ambiente laboral y buena remuneración. IMPORTANTE: Buscamos personal con experiencia, es indispensable que lo haya tenido en hoteles o albergues. Se harán entrevistas mañana viernes con posibilidad de incorporación inmediata.

Hotel situado en Montmeló precisa incorporar un/a camarero/a de pisos, para realizar las siguientes funciones: - Limpieza de habitaciones de hotel Horario: Jornada de 30h semanales, en horario entre las 8:30 y a las 15h, de lunes a domingo. Salario: 9,48€ b/h Incorporación inmediata

CAMARERA DE PISOS – HOTEL EN BARCELONA (SUSTITUCIÓN VERANO) 📍 Barcelona 📅 Contrato temporal – 4 meses (junio a septiembre) 🕐 Jornada completa 💼 Incorporación inmediata Descripción: En nuestro hotel ubicado en Barcelona buscamos camareras de pisos para cubrir vacaciones durante la temporada de verano. Si tienes experiencia en limpieza de habitaciones y te gusta trabajar en equipo, ¡queremos conocerte! Tareas: ✅ Limpieza de habitaciones y zonas comunes ✅ Cambio de sábanas y reposición de amenities ✅ Reporte de incidencias ✅ Cumplir con los estándares de calidad e higiene del hotel Requisitos: 🔹 Experiencia previa como camarera de pisos (valorable en hoteles) 🔹 Agilidad, atención al detalle y buena actitud 🔹 Disponibilidad para trabajar fines de semana y festivos Ofrecemos: ✔️ Contrato temporal 4 meses ✔️ Turnos estables ✔️ Buen ambiente de trabajo ✔️ Formación a cargo del hotel ¿Te interesa? 📲 ¡Apúntate ahora y forma parte de nuestro equipo!

Se buscan camareros y camareras de piso para formar parte del equipo de Housekeeping. Responsabilidades: Mantener en perfecto estado de limpieza y orden las habitaciones de un hostel, zonas comunes y las distintas dependencias del mismo. Todas las habitaciones son de camas de 90 con literas. No hay armarios, no hay mini bar, no se pone amenities, ni toallas. Solo es cambio de ropa de cama de las habitaciones y limpieza de baños. Mantener en óptimas condiciones, las habitaciones y las áreas de servicios, para que el cliente tenga sensación de placidez y seguridad de que cada día se encontrará, como la primera vez que entró en la habitación. Limpiar las áreas y realizar labores auxiliares. IMPORTANTE: Buscamos personal con experiencia, es indispensable que lo haya tenido en hoteles o albergues.

Buscamos camareras de pisos, en el hotel Abba Balmoral en Barcelona, para realizar el turno de TARDES (14:00 a 22:00). INCORPORACIÓN EL 2 DE JUNIO

Necesitamos cubrir un puesto de camarero/a de pisos en el Hotel Praktik Bakery. Contrato temporal hasta diciembre y a 30h /sem .2 días libres rotativos a la semana. Salario y vacaciones según convenio. Se valorará experiencia en puesto similar. Persona responsable, seria, organizada, que sepa organizarse con los tiempos de trabajo y que se adapte adaptarse a las exigencias del puesto.

Buscamos Camareras/os de pisos con experiencia en hoteles de 4* y 5*. Interesada/o en contrato Fijo discontinuo y con disponibilidad inmediata. Buen ambiente de trabajo.

¡Buscamos Camarero/a de Piso con Carisma y Atención al Detalle! 🏨✨para importante Hostal en Barcelona ¿Qué esperamos de ti? 🧹 Limpieza y organización: Mantendrás las habitaciones y zonas comunes limpias, ordenadas y confortables. 🛏️ Cambios de ropa de cama: Asegurarte de que las camas estén siempre perfectas. 🚿 Limpieza de baños: Garantizarás que cada baño esté impecable y listo para nuestros huéspedes. 📋 Atenderás los detalles que hacen que una estancia sea inolvidable. ** ¿Qué te ofrecemos?** ✔️ Un ambiente de trabajo donde te sentirás valorado/a y apoyado/a. 💵 Salario competitivo y beneficios. 🌟 La oportunidad de formar parte de un equipo que se esfuerza por ser el mejor. 🚀 Posibilidades de crecimiento profesional en el sector hotelero. IMPORTANTE: Buscamos personal con experiencia, es indispensable que lo haya tenido en hoteles o hostels.

Importante empresa de del sector limpieza requiere para su equipo de trabajo CAMARERO/AS DE PISO con EXPERIENCIA en la zona del FORUM REQUISITOS: - Disponibilidad inmediata - Documentación en regla. - Experiencia previa como camarero/a de pisos muy valorable. OFRECEMOS: - CONTRATO: Fijo Discontinuo - JORNADA: 30 horas / semana - HORARIO: Hora de inicio: 9.00. DE LUNES A DOMINGO (2 dias de fiesta rotativo) - SALARIO: 1357€ brutos/mes + productividad Como parte de nuestro compromiso de fomentar un ambiente laboral inclusivo, nos dedicamos a garantizar que todas las personas sean tratadas con el máximo respeto y dignidad, sin distinción alguna. Creemos firmemente en la igualdad de oportunidades, asegurando que cada individuo tenga acceso equitativo a su selección, formación y promoción dentro de la compañía y esforzándonos por crear un entorno de trabajo libre de cualquier forma de discriminación, ya sea por género, religión, etnia, estado civil o cualquier otra circunstancia personal o social. Promover la diversidad y la inclusión no solo enriquece nuestro equipo, sino que también potencia la creatividad y la innovación existente en la empresa, reflejando nuestros valores y principios en cada acción que emprendemos. En este sentido, trabajamos con criterios de igualdad, estableciendo las mismas condiciones laborales entre todas las personas trabajadoras, distinguiéndose únicamente por criterios objetivos, entre otros, la pertenencia a un distinto grupo profesional, nivel salarial o antigüedad en la empresa.

Empresa de servicios de limpieza con sede central en Barcelona, busca personal de limpieza en en principio para realizar una limpieza como Camarera de Piso en un Hotel en Barcelona en horarios de lunes a viernes de 9h a 17h limpieza de habitaciones, zonas comunes, etc. con horarios de lunes a domingos y festivos descansando 2 días a la semana Interesados/as inscribirse en la oferta. Salario según convenio de limpieza. Alta en la SS.

About the job POSITION SUMMARY Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Housekeeping Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Importante empresa de del sector limpieza requiere para su equipo de trabajo CAMARERO/AS DE PISO con EXPERIENCIA en la zona del FORUM REQUISITOS: Disponibilidad inmediata Documentación en regla. Experiencia previa como camarero/a de pisos muy valorable. OFRECEMOS: CONTRATO: Fijo Discontinuo JORNADA: 30 horas / semana HORARIO: 12:00-18:00. DE LUNES A DOMINGO (2 dias de fiesta rotativo) SALARIO: 1357€ brutos/mes + productividad Como parte de nuestro compromiso de fomentar un ambiente laboral inclusivo, nos dedicamos a garantizar que todas las personas sean tratadas con el máximo respeto y dignidad, sin distinción alguna. Creemos firmemente en la igualdad de oportunidades, asegurando que cada individuo tenga acceso equitativo a su selección, formación y promoción dentro de la compañía y esforzándonos por crear un entorno de trabajo libre de cualquier forma de discriminación, ya sea por género, religión, etnia, estado civil o cualquier otra circunstancia personal o social. Promover la diversidad y la inclusión no solo enriquece nuestro equipo, sino que también potencia la creatividad y la innovación existente en la empresa, reflejando nuestros valores y principios en cada acción que emprendemos. En este sentido, trabajamos con criterios de igualdad, estableciendo las mismas condiciones laborales entre todas las personas trabajadoras, distinguiéndose únicamente por criterios objetivos, entre otros, la pertenencia a un distinto grupo profesional, nivel salarial o antigüedad en la empresa.

About the job The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations. Qualifications: · Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment. · Exceptional communication, problem solving decision making and interpersonal skills. · Ability to lead with a “global” perspective in a culturally diverse and dynamic environment. · Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods. · Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques · Knowledge of policies and practices involved in the human resources function. · Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes. · Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent. · Intermediate computer software skills required. Number of positions: 10 Department: Guest Relations The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.

¡Buscamos Camarero/a de Piso con Carisma y Atención al Detalle! 🏨✨para importante Hostal en Barcelona ¿Qué esperamos de ti? 🧹 Limpieza y organización: Mantendrás las habitaciones y zonas comunes limpias, ordenadas y confortables. 🛏️ Cambios de ropa de cama: Asegurarte de que las camas estén siempre perfectas. 🚿 Limpieza de baños: Garantizarás que cada baño esté impecable y listo para nuestros huéspedes. 📋 Atenderás los detalles que hacen que una estancia sea inolvidable. ¿Qué te ofrecemos? ✔️ Un ambiente de trabajo donde te sentirás valorado/a y apoyado/a. 💵 Salario competitivo y beneficios. 🌟 La oportunidad de formar parte de un equipo que se esfuerza por ser el mejor. 🚀 Posibilidades de crecimiento profesional en el sector hotelero. ¿Te ves brillando con nosotros? IMPORTANTE: Buscamos personal con experiencia, es indispensable que lo haya tenido en hoteles o hostels. ¡Únete a nuestro equipo y sé parte de la magia que hace que nuestros huéspedes vuelvan una y otra vez!

About the job POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Reception Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Valet/Camarero de pisos en hotel 4 estrellas en Barcelona

About the job JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Housekeeping Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Necesito una camarera de pisos, para realizar extras en el hotel Abba Balmoral. Turnos de 8 horas (8 a 16 ó 9 a 17), 11,92 euros/hora brutos.

About the job Oferta de Empleo: Gobernanta – The Wittmore Hotel, Barcelona En The Wittmore Hotel, un exclusivo hotel 5 estrellas ubicado en el corazón del Barrio Gótico de Barcelona, buscamos una Gobernanta apasionada, detallista y comprometida con la excelencia. Nuestro hotel es sinónimo de lujo discreto, atención personalizada y un ambiente sofisticado que solo puede mantenerse gracias al impecable trabajo de nuestros profesionales. La gobernanta en The Wittmore no solo lidera el equipo de housekeeping, sino que desempeña un papel esencial en la experiencia del huésped. Su labor garantiza que cada rincón del hotel transmita elegancia, confort y limpieza impecable. Valoramos especialmente a quienes entienden que la excelencia está en los detalles y que cada gesto de cuidado suma a una estancia inolvidable. Si te apasiona crear ambientes perfectos, liderar con empatía y formar parte de un equipo orientado a la excelencia, te estamos esperando. The Wittmore Hotel – Donde cada detalle importa. Ofrecemos: • Incorporación a un hotel de prestigio reconocido por su elegancia y servicio exclusivo. • Un entorno de trabajo distinguido, cálido y profesional. • Estabilidad laboral y desarrollo dentro de una marca que apuesta por el talento. Department: Housekeeping Room Division Management About you Lo que buscamos: Profesional con experiencia consolidada en hoteles de lujo. Liderazgo, proactividad y una alta capacidad de organización. Orientación al detalle y estándares elevados de limpieza y presentación. Excelentes habilidades de comunicación y trabajo en equipo. Compromiso con la discreción, el respeto y la calidez que caracterizan a nuestro servicio. Languages required: English and Spanish. Catalan is a plus The company CON MÁS DE 25 AÑOS DE EXPERIENCIA EN EL SECTOR, LA CADENA HOTELERA ANIMA HOTELS TIENE EL PROPÓSITO DE CREAR UNA RED DE ESPACIOS QUE RESPONDAN A UNA VISIÓN HONESTA, AUTÉNTICA Y ORIGINAL DENTRO DEL UNIVERSO HOTELERO.

Se precisa personal para limpieza de habitaciones en Hotel en BARCELONA. Jornada de 16h semanales. Salario 550€ aprox. Horario es de 10h a 14h (se trabaja 4 días por semana, DE LUNES A DOMINGO CON 3 FESTIVOS ROTATIVOS). Se precisa experiencia demostrable. Imprescindible documentación en regla, buena presencia, responsable y ganas de trabajar. INCORPORACION INMEDIATA.

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Laundry Supervisor to join the pre-opening team at SLS Barcelona. Under the direction of the Housekeeping Manager, you will be responsible for overseeing the overall operation of the laundry department. Ensure that all departmental service standards are consistently maintained. Work closely with housekeeping colleagues and other hotel departments daily to ensure seamless service. Perform repairs and alterations to staff clothing using sewing skills to ensure the uniform is in good condition. Manage guest laundry orders, ensuring they are processed efficiently and accurately. Control costs and maximize laundry profitability, constantly seeking opportunities for efficiency improvements and cost reduction. Maintain strict control over guest and hotel laundry items, minimizing losses and ensuring proper inventory replenishment and care. Ensure guest satisfaction by addressing any issues promptly and providing timely responses when necessary. Oversee inventory levels, managing costs per room for laundry supplies and equipment. Assist in managing daily staffing requirements, including planning and assigning tasks. Ensure that guest supplies are always in stock. Handle guest complaints and special requests related to laundry services, ensuring a high level of guest satisfaction. Make sure the laundry staff is properly trained and equipped to perform their duties. Foster teamwork and quality service through effective communication and coordination with other department managers. Assist with deep cleaning projects and provide additional support during peak periods or high-volume days. Perform necessary laundry duties, including washing, folding, and organizing linen to maintain guest satisfaction. Qualifications What we are looking for... Minimum of 2 years of laundry or housekeeping experience, preferably in an upscale or lifestyle brand hotel. Previous experience with pre-opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. Excellent verbal and written communication skills. Fluent in Spanish and basic knowledge of English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Laundry The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

Descripción del puesto: Buscamos un valet responsable y proactivo para unirse a nuestro equipo de housekeeping en hotel 5 estrellas ubicado en Sitges. Su función principal será apoyar al personal de camareras de pisos, asegurando que las habitaciones y áreas comunes cuenten con todos los materiales necesarios y se mantengan en condiciones óptimas. Funciones principales: • Reposición de lencería, amenities y suministros en las plantas. • Retirar ropa sucia y trasladarla a lavandería. • Apoyo logístico a camareras de pisos durante el servicio diario. • Control y organización de carros de limpieza y almacén. • Atención a solicitudes urgentes del departamento de pisos. • Comunicación efectiva con recepción, lavandería y supervisores. Requisitos: • Experiencia previa en housekeeping (deseable, no excluyente). • Agilidad, orden y buena actitud. • Capacidad para trabajar en equipo. • Documentación en regla (NIE/DNI, Seguridad Social, cuenta bancaria). • Disponibilidad inmediata. Se ofrece: • Incorporación a un equipo profesional y dinámico. • Buen ambiente de trabajo. • Formación a cargo de la empresa. • Posibilidad de estabilidad según desempeño. • Jornada completa.

About the job Como Mayordomo/a en El Palace Barcelona, serás el principal embajador de la excelencia y personalización del servicio para nuestros huéspedes. Tu misión será ofrecer una experiencia cálida, exclusiva y memorable desde la llegada hasta la salida, anticipándote a las necesidades de cada cliente y superando sus expectativas. Responsabilidades: · Dar la bienvenida personalizada a los huéspedes, realizar el check-in en la habitación y acompañarlos durante su llegada. · Conocer y atender las preferencias personales de cada huésped, garantizando una experiencia adaptada a su perfil. · Coordinar con otros departamentos (Concierge, Housekeeping, Room Service, Recepción) para asegurar un servicio excelente. · Resolver de manera proactiva cualquier incidencia o solicitud de los huéspedes, informando a supervisores si es necesario. · Mantener en óptimas condiciones las áreas de trabajo del servicio de mayordomía (pantries). · Supervisar y asistir en la entrega de amenities, servicio de equipaje, planchado, y cualquier otra necesidad personalizada. · Asegurar el cumplimiento de los estándares de calidad y servicio del hotel, promoviendo siempre la excelencia y el detalle. Department: Steward About you Idiomas requeridos Español - Intermedio Inglés - Intermedio Ruso - Intermedio Árabe - Intermedio Experiencia mínima 3 años en Front Desk The company At El Palace Barcelona, ​​a luxury hotel in Barcelona with more than 100 years of history, we believe that talent is crucial to continue offering new and exclusive experiences to our guests while maintaining our high levels of service.

About the job JOB SUMMARY Responsible for the operation of the club lounge, ensuring that the highest levels of hospitality and service are provided. Areas of responsibility include guest and employee engagement, and human resources. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Maintains condition of the club lounge and orders supplies and equipment. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Operations and Management of the Club Lounge • Ensures that all company standards are being maintained in each area of the club lounge. • Ensures all team members meet or exceed all brand requirements. • Supervises all areas of club lounge operations in the absence of Room Operations management. • Maintains working condition of club lounge equipment and orders supplies as necessary. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Ensures employees have the proper supplies and uniforms. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands and complies with loss prevention policies and procedures. • Opens and closes Front Desk/ Housekeeping shifts and ensures completion of assigned shift checklist and other duties. • Provides a safe working environment in compliance with OSHA/MSDS. • Coordinates with Food and Beverage to support lounge operations. • Complies with all corporate accounting procedures. • Performs required annual quality audit. Supporting the Management and Development of Club Lounge Team • Stays readily available/approachable for all employees. • Extends professionalism and courtesy to employees at all times. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists/teaches team managers scheduling against guest and hours/occupied room goals. • Sets clear performance expectations with club lounge employees. • Assists team supervisors with constructive coaching and counseling. • Solicits feedback for continuous improvement. Managing the Guest Experience • Extends professionalism and courtesy to guests at all times. • Motivates and encourages staff to solve guest and employee related concerns. • Provides excellent customer service by being readily available/approachable for all guests. • Coordinates customer group requests. • Takes proactive approaches when dealing with guest concerns. • Assists employees in understanding guests’ ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities • Trains staff and monitors adherence to all relevant policies and procedures. • Communicates performance expectations employees in accordance with job descriptions for each position. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that all relevant training is provided to employees in a timely fashion. • Assists in performing the payroll function. • Oversees daily shift operations and ensures compliance with all policies, standards and procedures. • Takes proactive approaches when dealing with employee concerns. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Guest Experience Agent to join the opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. Greet and assist guests in a warm, courteous, and professional manner. Accommodate general and unique requests. Inform guests of the facilities and all the things to do in the hotel, including providing information on our restaurants and bars. Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics. Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information and personalized recommendations for dining, activities and local attractions, tailored to their preferences. Manager all concierge functions, securing tickets for events, organizing tours, arranging transportation and keep up-to-date with the latest trends. Establish and maintain relationships with local service providers, restaurants, and attractions to ensure guests have access to exclusive experiences. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Work closely with the Front Office, Housekeeping, Food & Beverage and other departments to communicate guest preferences and special requests. Maintain accurate records of guest preferences and past interactions to personalize future stays. Report any issues to the correct department and check to ensure the work has been completed. Proactively keep an eye on all our public area spaces, whether it’s spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost. Assist with training hotel staff on guest service best practices and VIP protocols. Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Put guests at the center of everything, striving to provide an exceptional service. Qualifications What we are looking for... Minimum of 2 years of Front Office/Guest Relations experience, preferably in an upscale or lifestyle brand hotel. Previous experience with opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Ability to multitask and work in a fast-paced environment while maintaining attention to detail. Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. You are naturally a confident person who is able to approach people and initiate conversation. Excellent verbal and written communication skills. Fluent in Spanish and English. Ability to adjust services and approach based on changing guest needs and hotel dynamics. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Concierge The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.