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MONITOR/A DE BAILES INFANTILES, MARTES Y JUEVES DE 17.30 A 19.30, IMPRESCINDIBLE TITULAICIÓN, **ADJUNTAR CV EN PDF Datos de contacto: CÓDIGO DE OFERTA: 102026574045 Si está inscrito en LABORA, tiene que dirigirse al portal Punt LABORA (https://puntlabora.gva.es/puntlabora?app=ofertas-consultar&cod1=709631&cod2=0&t=EMP&lang=es). Si reside fuera de la Comunidad Valenciana, puede postularse enviando su currículo al correo electrónico espailaboraofertastorrent@gva.es especificando en el correo su número de DNI/NIE y el número de la oferta 709631-0 como referencia.

TOMRA Food is a multinational organisation and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximise food safety and minimise food loss by making sureEvery Resource Counts™, has been our strength for over 50 years. At TOMRA, we want people toinnovate, showpassion in their work and beresponsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees. Join the resource revolution! Job Description Join TOMRA Food asTeam Leader - Field Service Engineers and play a key role in leading our Field Service operations across Spain. In this position, you will combine people leadership, operational excellence, and business development to ensure outstanding customer satisfaction, team performance, and sustainable service growth. You will lead a team of Field Service Engineers responsible for the installation, maintenance, troubleshooting, and repair of our industry-leading food sorting solutions. Approximately 50% of your focus will be dedicated to leading and developing your team, while the remaining 50% will be focused on driving service performance, customer relationships, commercial opportunities, and operational improvements. Act as the first point of contact for team members regarding organizational support, guidance, and Health & Safety matters. Lead, coach, mentor, and develop a team of Field Service Engineers across Spain. Manage onboarding and integration of new team members. Monitor team performance, provide regular feedback, and support individual development plans. Foster a culture of collaboration, accountability, engagement, and continuous learning. Support succession planning and talent development initiatives. Participate in recruitment and selection activities together with the hiring manager. Lead by example, promoting TOMRA’s values, safety culture, and customer-first mindset. Manage workloads, schedules, resource allocation, and field coverage to maximize efficiency and employee wellbeing. Customer Service & Business Development Build and maintain strong relationships with key customers and stakeholders. Drive customer satisfaction, service quality, and long-term customer loyalty. Support business growth by identifying service sales opportunities, upgrades, modernization projects, spare parts opportunities, and additional service offerings. Work closely with Sales, Customer Success, and Service teams to maximize customer value. Follow up on escalated customer situations and ensure timely resolution and communication. Drive the team to achieve customer satisfaction, service performance, revenue, and profitability objectives. Participate in customer meetings, service reviews, and strategic discussions when required. Operational Excellence & Technical Leadership Ensure efficient planning, dispatching, and utilization of field service resources. Maintain an overview of weekly dispatching activities and support service planning decisions. Implement and improve processes, procedures, and best practices to increase efficiency and quality. Support Field Service Engineers in resolving complex technical issues and customer escalations. When required, participate in customer interventions to support critical technical situations. Drive continuous improvement initiatives within the service organization. Develop business cases and proposals for operational and service improvements. Monitor service KPIs and implement corrective actions when necessary. Projects & Change Management Participate in designated projects and cross-functional company initiatives. Lead and support organizational change initiatives. Collaborate with regional and global service teams to share best practices. Contribute to strategic initiatives that strengthen TOMRA’s service organization and customer experience. Qualifications Ideal candidate has multiple years of experience as Field Service Engineer or other internal Service Function. Previous leadership experience is preferred, whether through formal management or team leadership responsibilities. Bachelor’s degree in Electrical, Electronic, Mechanical, Mechatronics, Industrial Engineering, or equivalent experience. Strong understanding of Field Service operations, customer support, and service delivery processes. Demonstrated ability to motivate, coach, and develop technical teams. Strong commercial awareness with the ability to identify and support business growth opportunities. Proven customer-focused mindset with a track record of delivering excellent customer experiences. Strong analytical and problem-solving skills in both technical and people-management environments. Excellent communication and interpersonal skills. Fluent in Spanish and English. Experience with CRM, ERP, or Field Service Management systems is highly desirable. Strong organizational and planning skills. Strong advocate for Health & Safety and compliance standards. Willingness to travel within Spain and occasionally across Europe (up to approximately 30 - 50%). Valid driving license and passport. TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic. Reasonable accommodations will be made and will be provided as requested by candidates taking part in all aspects of the selection process. #J-18808-Ljbffr

The Pre-Sales Engineer plays a critical role in helping customers solve complex processing challenges. Combining technical expertise, application knowledge, and solution design skills, you will work alongside customers and sales teams to develop tailored processing solutions that improve operational performance and deliver measurable value. From product demonstrations and performance validation to system design and solution development, you will be a trusted technical advisor throughout the customer journey. Key Responsibilities You will: - Support the consultative sales process as a technical and application expert. - Analyze customer processes, production requirements, and desired outcomes to develop tailored solutions. - Prepare technical specifications, solution designs, performance analyses, quotations, and supporting documentation. - Design and evaluate processing systems, layouts, and integrated solutions, including third-party equipment where required. - Conduct product demonstrations, field trials, testing, validation activities, and performance optimization projects. - Analyze processing performance, equipment utilization, and operational data to identify opportunities for optimization and continuous improvement. - Provide technical guidance on equipment configuration and application performance. - Deliver technical presentations, webinars, customer workshops, and reference visits. - Support Sales and Service teams through application training, troubleshooting, and customer-facing technical support. - Assess technical, operational, and commercial requirements to recommend solutions that balance performance, reliability, scalability, and cost-effectiveness. - Conduct design reviews with cross-functional teams and support the successful handover of awarded projects to implementation teams. - Maintain solution documentation, standard specifications, and application resources within central systems. - Monitor industry trends, customer needs, and competitor capabilities to support solution development and business growth. - Share knowledge, best practices, and application expertise across the wider TOMRA Food organization. Health, safety and care for the environment come first. You are empowered to stop work if something feels unsafe, and we expect everyone to speak up so we can prevent harm and reduce our environmental impact. - Bachelor’s degree in Engineering, Technology, Automation, or equivalent industry experience. - Experience within Agri-Tech, food processing, automation, material handling, or equipment-related industries. - Spanish and English language proficiency is required. - Experience supporting customers through sales, applications, service, technical support, or solution development. - Experience working in sales, service, or other customer-facing technical roles. - Ability to analyze operational data and recommend appropriate technical solutions. - Experience preparing technical documentation, specifications, and customer presentations. - Experience with system design, process evaluation, and equipment integration. - Knowledge of CAD and design software such as AutoCAD, Inventor, SolidWorks, or similar tools. - Structured approach to problem-solving and decision-making. - Ability to manage multiple priorities and deadlines. - Customer-focused approach and effective communication skills. - Valid work permit/visa status where required. - Ability and willingness to travel up to 30% within the EMEA region. - Valid driving license without restrictions. If you don't meet every single requirement, we encourage you to apply. At TOMRA, we recognize that diverse perspectives drive innovation and success. You may be just the right candidate for this or other roles. What we offer: - Premium Equipment – Latest laptop, mobile phone, PPE & professional workwear - Up to 10% Annual Bonus – Performance-based STI tied to your success & company goals - 100% Company-Paid Extended Life Insurance: In case of death & permanent disability - Extra - Private health insurance affiliation offered at discounted rate - Flexible Hybrid work - policy allowing modern work-life balance - All Travel Covered – Expenses + full travel insurance paid by TOMRA - Great Time Off - 29 calendar days as holidays in accordance with our CBA - Long-Term Rewards – Jubilee recognition every 5 years - Continuous Learning – Tailored training & development via TOMRA Learn - Team Fun – Regular social activities & events with great colleagues TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic. Reasonable accommodations will be made and will be provided as requested by candidates taking part in all aspects of the selection process. TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™, has been our strength for over 50 years. At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible, inclusive and safe mindset that takes care of our customers, products, and fellow employees. Join the resource revolution!

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