Sr Staff Site Reliability Engineer
2 days ago
Vilanova i la Geltrú
Engineering — our engineering team is at the core of our products and directly connected to the mission of preventing cyberattacks. We are constantly innovating and build products to solve problems that are unprecedented. We need individuals comfortable with ambiguity, excited by challenge, and empowered by the unknown risks facing our digital environment. Join a team of senior engineers operating in a large‑scale, multi‑cloud production environment supporting tens of thousands of enterprise customers worldwide. This is not a typical SRE role. You’ll work at the core of a complex, high‑impact system alongside experienced DevOps professionals in a fast‑paced, cybersecurity‑focused organization. • Own and operate large‑scale, global production environments across multiple cloud providers (GCP, AWS, Azure), • Actively monitor, investigate, and resolve incidents triggered by automated alerting systems (PagerDuty / Incident Response), • Drive end‑to‑end troubleshooting across complex, distributed systems with high context switching, • Design, deploy, and improve monitoring and observability systems (e.g., Prometheus, Grafana) — not just react to alerts, • Collaborate closely with internal teams (CX, CS, Engineering) to ensure system reliability and performance, • Work hands‑on with modern DevOps and infrastructure tools including Kubernetes, Terraform, CI/CD pipelines, and GitOps workflows, • Develop and maintain automation and tooling (primarily in Python), • Gain deep understanding of system architecture and interconnected services, • Contribute to a culture of operational excellence in a high‑scale, high‑availability environment, • Champion asynchronous communication, documentation, and tooling standards to ensure seamless collaboration across time zones and fully distributed teams, • On‑call responsibilities: Daytime hours (12:00–20:00 CET/CEST, based on candidate location and team coverage needs) Occasional weekends and holidays (rotation‑based) • 5+ years of experience in SRE roles in production environments at scale, • Strong hands‑on experience with Kubernetes and Terraform, • Strong hands‑on experience with at least one major cloud platform (GCP or AWS required), • Experience building and configuring monitoring systems (e.g., Prometheus, Grafana), • Familiarity with CI/CD and GitOps tools (GitLab CI, GitHub Actions, Jenkins, Flux), • Proficiency in Python for scripting and automation, • Proven success in a fully remote or distributed team environment, demonstrating strong self‑management and time organization, • Strong troubleshooting and problem‑solving skills with a passion for incident handling, • Ability to work in fast‑paced environments with high context switching, • Highly responsive, proactive, and ownership‑driven, • Strong collaboration and communication skills, • Curious mindset and eagerness to learn Is role eligible for Immigration Sponsorship: Yes We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr