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- Hosco
Call center - Anantara Villa Padierna Palace Benahavís Marbella Resort3 days agoFull-timeMarbellaAbout the job What will be your mission? As Telephone operator, you will be a key member of our Front Office team, you will be the personal point of contact for our guests from arrival to departure. As a representative of our hotel, you will leave one of the strongest impressions on our guests with the highest level of courtesy, efficiency and friendliness. What will you do? Answer and forward requests and enquiries from our guests by telephone and email, as well as taking bookings and reservations for our restaurants. Know how to handle our guests' complaints and be the expert when it comes to knowledge about your hotel. Be able to work with all hotel departments in a calm and focused manner, providing administrative support to the entire hotel and front office team. Celebrate the art of hospitality and your dedication to our guests is reflected in our equally caring approach to you. What are we looking for? You have successfully completed training in the hospitality industry. You may already have valuable front office experience. Your communication is always characterised by friendliness and appreciation. You enjoy the art of hospitality. Perfect English is a matter of course for you. You have a high level of quality awareness and service orientation. Teamwork and mutual support are core values for you. Your positive charisma and very good manners round off your profile. You have a pleasant and calm telephone voice. Various PC skills such as Microsoft, SAP, TMS are an advantage. You are flexible in your time management (alternating shifts). Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Department: Reservations The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
Immediate start!Easy apply - ARATECH lifestyle technology - Consultora con ADN Digital
Account Manager22 days agoFull-timeMarbellaWHO WE ARE? 🤗💙 Hello! We are ARATALENT GROUP, specialized consultants in talent search, recruitment, and profile outsourcing across diverse sectors including Legal, Financial Banking, Technology, Sales, Services, Logistics, and Engineering. WHO ARE WE WORKING WITH?🤝🏢 We’re partnering with a dynamic global innovator that empowers top brands to achieve new levels of success through cutting-edge technology, client support, and excellence in service. Right now, they're searching for a driven and results-oriented Account Manager to join their team! Ideally based in Marbella, Spain, but open to remote work within Spain🌞💼 WHAT WOULD BE YOUR RESPONSABILITIES?📚📑 As the Account Manager, you'll be a key player within the organization, balancing back-office support with lead generation to deliver the high-quality service that clients expect from a Global leader. Working closely with the Team Lead, you’ll engage in operational client support, collaborate with suppliers, and actively pursue new business to drive growth and success. 🗂 Back-Office Support & Team Collaboration (50%) Serve as a trusted operational partner to the Team Lead, assisting with the coordination and management of both client and supplier relationships. Oversee seamless project execution, ensuring effective communication between teams and stakeholders to meet project goals. Provide day-to-day administrative and back-office support to streamline team operations and enhance efficiency, helping us exceed client expectations in every project. 🚀 New Business Development & Lead Generation (50%) Drive new business by generating and managing a pipeline of qualified leads, working proactively to achieve and surpass assigned budget targets. Leverage strategic lead generation techniques to identify potential clients, understanding their needs to position the company’s services as the optimal solution. Maintain full accountability for meeting budget targets, collaborating with cross-functional teams to align new business efforts with the company’s growth objectives. Requisitos WHAT DO WE NEED?🤩🔍 We’re looking for a proactive, people-oriented professional with a knack for building strong client relationships. Excellent English communication skills are essential for collaborating with global clients. Flexibility to travel will be a plus. Though based in Marbella, we're also open to candidates working remotely from anywhere in Spain! 🏖️💼 If you’re excited about innovation, love connecting with others, and want to make an impact at a company that champions excellence, we’d love to hear from you! WHAT DO WE OFFER?💙⭐ We reward dedication, creativity, and a results-driven attitude. Joining the team means entering a vibrant environment with room to make a meaningful impact! 💰 Compensation & Perks A gross Salary per year + a company phone and laptop for seamless work on the go. Competitive Commission: Hardware Sales (HW): Earn a 2% commission on on-target earnings (OTE), rewarding your success in promoting our high-quality hardware solutions. Recurring Revenue: Enjoy a 5% commission on OTE from recurring revenue streams, incentivizing the long-term relationships and service contracts you help establish. 🌱 Career Growth & Learning: Join a team that values professional growth! Expect ongoing training, collaboration, and access to global projects where you’ll develop skills and grow your industry network.
Immediate start!Easy apply - SUG BREAK
Ayudante/a de Cocina1 month ago€7–€8 hourlyPart-timeMarbellaWe need fast and dynamic people and speak english Wanted profile: • fast and able to do several things at the same time • Ability to follow recipes and instructions with precision. • independent, rigorous, organized • you know the hygiene rules • Pastry skills are a plus! • English is required Responsibilities: • Ensure the preparation and elaboration of the sweet desserts on the menu quickly. • Respect hygiene and food safety rules. • Work effectively alone or in a team you will be responsible for preparing and creating your desserts. You will work to provide excellent customer service and ensure customer satisfaction
Easy apply - HoscoOnsite Concierge (M/W/X) - Temporary Contract - Marbella (Spain)1 month agoFull-timeMarbella
About the job Description Since 2014, we have been transforming holiday home rentals into exceptional experiences, combining the world's most beautiful properties with unparalleled service. In both iconic and unexpected destinations, we find the perfect home for each of our travelers. We prepare, shape, and customize each stay to create a fully tailored experience. In doing so, we set a new standard in the luxury rental market, building a lasting relationship of trust with our clients. Our teams are the central ingredient of our success. They design and craft each journey as a unique project. Our local teams travel the world to select the most remarkable homes, ensuring an unmatched welcome and service at each destination. MissionStarting date 5.05.2025, 4 months contract Role: As a Onsite Concierge within the Conciergerie & Stay team, you will play a crucial role in managing and assisting on-site Le Collectionist guests for both concierge and villa related requests. You will welcome our international clientele in various rented properties, adhering to Le Collectionist’s brand standards in close relation with the Pre arrival team, you will contribute to consolidating the local partner network to offer the highest quality services and experiences to our clients. You will always prepare and handle several guests at the same time. Missions: Prepare the guest's arrival Support the onsite team in setting up the season Pre-visit the properties you will have guests in and update profiles Participate in updating properties info in our tools Link with the pre-arrival team to ensure you have all information to prepare the guest's stay. Prepare the arrival of your clients by shopping for any requested items and personalizing the properties with adequate gifts and amenities. Get in touch with the guests prior to their arrival to confirm check in time. Ensure the villa is checked and ready to welcome the guest. Welcome guests and ensure an unforgettable stay Welcome the guest according to Le Collectionist standards Present the villa and its specificities Orientate the guest with understanding tools at his disposal, house and surroundings. Be available to the guest for any concierge request or change on a pre booked service during his stay. Be able to invoice and charge the guest. Be available to resolve any issue at the property during the stay. Ensure admin and invoice follow up services you may have sold with the support of the pre arrival team Ensure a smooth check-out by inspecting the property in the presence of the clients. Admin Invoice and track payments with the support of pre arrival teams. Charge clients. Meticulously document any damages observed at the end of the clients' stay. Work Schedule and Specifics ⚠️ Our presence on-site and the standards of our sector require working on Saturdays and Sundays (hotel model), especially during the high season. Work is organized in rotation with the rest of the onsite team and overtime may be recovered. Perks 🎂 1 day off for your birthday 🍽️ Meal vouchers 💻 Laptop (Mac) 📱A business cell phone 🚀 Year-round events ProfileIdeally, hold a degree in hospitality, tourism, or business school. Have an interest in or sensitivity to the luxury and hospitality sector. Valid driver’s license. Good experience in similar missions (villa management/butler/hotel concierge..). Excellent knowledge of the destination and its ecosystem. Bilingual in French/English, a third language is a plus. Organized, meticulous, and detail-oriented. Highly autonomous. Excellent written and verbal communication skills to establish strong relationships with clients and partners. Strong interpersonal skills and autonomy; Sensitive to customer satisfaction and loyalty, with a sense of contact and the ability to build relationships easily Rigor, ability to prioritize and manage urgency Able to multitask Handles fast paced environment All our positions are open, with equal opportunities, to candidates requiring specific accommodations related to a disability. Department: Concierge Language required: French. The company Depuis 2013, nous transformons la location d’une maison de vacances en une expérience exceptionnelle alliant les plus belles propriétés du monde à un service sans pareil. Nous trouvons, dans des destinations mythiques ou surprenantes, la maison qui correspond à chacun de nos voyageurs. Nous préparons, façonnons et personnalisons chaque séjour, pour créer une expérience taillée entièrement sur-mesure. Nous fixons ainsi un nouveau standard dans le marché de la location de luxe. Nous tissons avec nos clients une relation de confiance qui s’inscrit dans le temps. Nos équipes sont l’ingrédient central de notre réussite. Elles conçoivent et construisent chaque voyage comme un projet unique. Nos équipes locales sillonnent le monde pour sélectionner les maisons les plus remarquables et assurent dans leur destination un accueil et un service inégalés.
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