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  • Cruise Sales Consultant
    Cruise Sales Consultant
    hace 3 días
    €23400–€27400 anual
    Jornada completa
    Sant Martí, Barcelona

    Imagine working in a vibrant, multicultural environment where joy and diversity are felt from day one. That's the Costa Cruises Customer Hub, located in the iconic MAPFRE Tower, overlooking the sea in Barcelona. Here, you'll not only find incredible views, but also passionate people who come from all over the world to be part of something special. Are you ready to join us? WHO WE ARE: At Costa, we promote an inclusive, positive, and collaborative culture. We value closeness among colleagues, encourage constant learning, and celebrate transparency and respect as pillars of our daily work. Our way of working is focused on personal and professional development, always with team spirit and an open mind. We want each person to give their best and feel that their contribution really matters. In addition, we are pioneers in sustainability within the cruise industry. We are embarking on a journey towards a greener future, investing in clean technologies and smart solutions. If you are motivated to be part of an innovative team that cares about people and the planet, we are looking forward to seeing you! Join us as a CRUISE EXPERT FOR OUR SALES TEAM and help us continue to make a difference. YOUR RESPONSIBILITY: · Handle incoming sales calls from potential customers. · Make outbound campaign calls using lists generated by the activation team. · Handle administrative tasks following each call (e.g. closing bookings, updating database, CRM registration). · Follow up on callback requests coming from web options. · Manage non-voice written channels (emails) with commercial and professional approach. · Identify and assess customers' needs to achieve satisfaction · Build sustainable relationships and trust with customer accounts through open and interactive communication · Provide accurate, valid, and complete information by using the right methods/tools · Meet personal/customer service team sales targets and call handling quotas · Take the extra mile to engage customers · You will also be the first ambassador of Costa Cruises, promoting our Brand to create amazing holidays experiences for our Guests! WHAT MAKES YOU UNIQUE: · A fluent level in any of the following languages: GERMAN, FRENCH, ITALIAN or SPANISH with exceptional grammar and spelling skills, both spoken and written · Customer sales experience · Ability to communicate clearly and capture customer attention, generating emotional impact and authentic connection. · Active listening to identify business needs and opportunities accurately. · Talent to generate trust, build relationships and close deals by analyzing information and using it strategically. · Ability to handle objections and resolve conflicts with empathy, always focused on achieving business goals. · Ability to multi-task, prioritize, and manage time effectively · Achievement and goal-oriented · Motivated and self-starter WHY COSTA: · Full-time or Part-time contract · Competitive salary plus sales bonus · Restaurant ticket · Soft Landing Package (for those relocating from outside Spain - Europe only) · Amazing office located at TORRE MAPFRE, iconic Barcelona's skyscraper, next to the beach on the seafront. · Free after-work activities (Yoga, CrossFit, Team drinks, etc.) · 2 free cruises per year for employees and family members

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  • Sous Chef
    Sous Chef
    hace 3 días
    Jornada completa
    Eixample, Barcelona

    Your Mission, Should You Choose to Accept It You’re the right hand in the kitchen. The calm in the chaos. The one who keeps plates flying out with quality, consistency, and pride. As Sous Chef, you support the Head Chef in running a kitchen that delivers bold food and good vibes, every single service. You lead from the pass, jump into sections when it gets busy, and help the team grow shift by shift. You care about craft, people, and keeping standards high without killing the fun. Hungry for the next move? Good. Let’s cook. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Support the Head Chef in running day-to-day kitchen operations Lead sections during service and step in wherever the heat is on Keep food quality, portioning, and presentation sharp and consistent Coach and guide Commis Chefs and Stewards through hands-on leadership Execute dishes true to the concept and help roll out new menu items Plan prep and mise-en-place to keep service smooth and stress-free Manage stock rotation, reduce waste, and treat ingredients with respect Keep the kitchen clean, safe, and fully aligned with hygiene standards What You’ll Have You bring 2-3 years of experience as a Junior Sous Chef or Senior Chef de Partie You have a solid background in modern, seasonal cooking with fresh ingredients You enjoy leading on shift and helping others level up You understand prep, service flow, and the rhythm of a busy kitchen You care about food waste, sustainability, and smart kitchen habits You’re comfortable using digital tools for prep, stock, or planning You speak English and Spanish, with extra languages as a bonus What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future. The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth. Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

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