About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description We are looking for a Reservations Trainee to join the opening team at SLS Barcelona. Under the guidance of the Reservations Supervisor, you will be responsible for helping our guests with their individual reservations, advising them on the best option for their needs and supporting them with any issue they might have. Support the Director of Revenue Management in analyzing competitive sets, price positioning & future market need periods. Support and execute market-wide strategy and promotion implementation. Ensure reservation accuracy (segment, channel, routing, traces, etc.) Ensure that the hotel sales strategies are effectively implemented in the systems. Ongoing Revenue System health-checks and optimization. Handle all requests for guest room reservations, changes and cancellations in according with the established guidelines. Follow up on any possible fraudulent reservation that may impact the revenue performance. Ensures reservation accuracy (segment, channel, routings, traces, etc.). Handle no shows and control non-guaranteed reservations. Ensure that all distribution channels effectively support the hotel and maintain rate parity. Ensure that communication with other departments, especially Credit, Sales, Concierge and Front Desk and any other concerned department is maintained. Support and execute upselling following the established guidelines. Proactively communicates any potential challenges related to systems or reservations to ensure we provide outstanding intuitive service at all times. Qualifications Bachelor’s degree in hospitality or related field. Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. You show a positive attitude, and you are eager to learn, with an open mind and a passion for challenges. Additional Information What's in it for you... The opportunity to be part of an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences. Department: Reservations The company Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description We are looking for a Marketing Trainee to join the opening team at SLS Barcelona. Under the guidance of the Director of Marketing, the trainee will support the Director of Marketing in the development and implementation of the marketing strategy and plan roll-out. The Marketing Manager will ensure that all marketing activities embody the essence of the SLS brand by fostering an environment where marketing initiatives are carefully crafted to resonate with the brand's identity, values, and objectives. Assists the Marketing Director in developing comprehensive marketing plans and budgets. Supports the Marketing Director in executing marketing campaigns and initiatives. Conducts research to identify and analyze new market opportunities, consumer preferences/habits and emerging trends. Collaborates with the team to develop branding strategies and messaging in close relation with sales department to provide commercial tools. Assists in the management of external agencies and vendors to produce marketing collaterals and distribution of marketing materials such as social media posts, email campaigns, and promotional content. Provides regular updates and reports on the status of marketing activities and performance metrics. Assisting with the management of the digital presence, including website updates and online listings along with the Digital Manager. Assists in the development of marketing presentations and materials for internal and external stakeholders. Maintains relationships with local media outlets and influencers to generate promotions of the hotel through 360 channels (ATL and BTL). Co-Coordinating with Lead Brand Ambassador on-site marketing activities during events to enhance guest experience and engagement. Represents the hotel at industry events, trade shows, and networking opportunities to enhance brand visibility. Assisting in managing RSVP lists and attendee communications for events. Qualifications Proven team player with a high level of energy and motivation. Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high-level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to be part of an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences. Department: Marketing The company Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do Reporting to the Director of Finance, the Director of Purchasing is a key strategic leader responsible for overseeing all purchasing and warehouse operations across the SLS Barcelona hotel and its food & beverage outlets. This role ensures that procurement processes are efficient, cost-effective, and aligned with company policies, while maintaining the highest standards of service and quality. Build and maintain the purchasing system. Develop, lead and manage the entire purchasing team. Review purchase order claims and contracts for conformance to company policy. Develop and implement purchasing and contract management instructions, policies, and procedures Participate in the development of specifications for equipment, products or substitute materials Resolve vendor grievances and claims. Gather and analyze data, study sales and inventory records, identify suppliers, and stay on top of factors affecting supply and demand to forecast current and future costs of needed products and materials Identify and interview potential suppliers to determine quality, price, reliability, and delivery terms, and make decisions to ensure that needed supplies arrive in time and at the right price Administer bidding process and contracts for vendor performance/compliance within established limits for the purpose of securing items and/or services within budget and in compliance Responsible for the procurement and expediting of all material supplies, equipment and services Assists Finance/Accounting department in establishing purchasing policies, procedures, and controls in accordance with the company policies and needs Oversee procurement compliance and ensure adherence to state regulations, brand standards, and internal audit controls. Recommends substitutions for appropriate considerations, requests and analyzes quotes from vendors for unusual item. Oversee procurement compliance and ensure adherence to state regulations, brand standards, and internal audit controls. Qualifications What we are looking for... College Degree in Business, Hospitality, or Related field preferred. At least five (5) or more years of Purchasing management experience for a hotel and F&B, preferably in an upscale or lifestyle brand hotel Deep knowledge of procurement systems and tools, with proficiency in Opera, Microsoft Excel, Word, and Outlook. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Purchasing The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
About the job Some of your responsibilities include: Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. Greet and welcome our guests and promptly attend to tables. Ensure all restaurant standards are followed at all time. Receive and take guest orders, process in POS system quickly and accurately. Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. Ensure that guests have an enjoyable and memorable experience, if there are any complaints, relay them to management. Perform side-work. Strong beverage knowledge including wines and its service. Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. Attend all company and restaurant required training and meetings. Maintain constant communication with support staff and management. We all wear multiple hats here at Hotel Indigo. You may need to take on responsibilities outside of this job post, as we all do. Number of positions: 2 Wage Rate/ hour: 7$ + Gratuity range 12$/14$ per hour + tips Work permit costs and processing Plane tickets for relocation to Cayman covered up to USD $1800 2 weeks accommodation upon arrival (can be extended up to 3 weeks if needed) Employee canteen for complimentary meals during work days Uniforms provided and laundered Medical insurance (employee premium covered at 50% for non-mgmt roles; 100% for management) 2 weeks paid vacation Pension: 5% match after a 9-month grace period Overtime pay (x1.5 of hourly rate) over 9 hours per day or 45 hours per week Double pay (x2 of hourly rate) on public holidays (12 per year); Hotel discounts in IHG Hotels worldwide 50% discount in Kimpton Seafire & Hotel Indigo Restaurants, plus 50% discount in Restaurants when traveling and staying in the hotel on an employee rate Managers: Dry cleaning of professional clothing, parking in garage, use of hotel gym Department: F&B service About you 1 year of experience in a similar or supportive role at an upscale/ full service-dining venue. Food Handler and Alcohol Awareness Certifications (if applicable). Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge of or ability to learn the restaurant POS system is required. Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. Excellent communication and presentation skills. Passion for crafting and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative. Flexible schedule, able to work evenings, weekends, and holidays when needed. Language required: English. The company Your Hospitality Career in Paradise Starts Here Join the teams at Kimpton Seafire and Hotel Indigo Grand Cayman, two standout IHG properties in the Caribbean, as they gear up to recruit hospitality talent from Europe this fall. Upcoming Events • Webinar – September 16th, 2025 at 3:00 p.m. CET, • Recruitment Event – October 2025 (Location to be announced) Work Where It Feels Like Vacation Live and work in the stunning Cayman Islands, surrounded by white-sand beaches, turquoise waters, and a vibrant culture. This is more than a job — it’s a lifestyle. About the Properties: Kimpton Seafire Resort + Spa A luxury beachfront resort on Seven Mile Beach, known for bold design, tropical gardens, and unforgettable sunsets. Hotel Indigo Grand Cayman A boutique hotel inspired by the local neighborhood, blending island stories with modern design and vibrant dining experiences. Benefits That Make It Worth the Move We want your transition to be as smooth as possible and your experience truly rewarding. Here’s what we offer our international team members: • Work Permit – Processing and fees fully covered, • Flights – Relocation airfare covered up to USD $1800, • Accommodation – 2 weeks on arrival, extendable to 3 weeks, • Meals – Complimentary meals during workdays, • Uniforms – Provided and professionally laundered, • Health Insurance – 100% covered for managers; 50% covered for non-management roles, • Vacation – 2 weeks paid leave annually, • Pension – 5% employer match after 9 months, • Overtime Pay – 1.5x for hours over 9/day or 45/week, • Public Holidays – 2x pay on 12 official holidays, • Hotel Discounts – IHG staff rates worldwide, • Dining Discounts –50% off at Seafire and Indigo restaurants; 50% off dining when traveling on employee rate, • For Managers Only – Dry cleaning of professional clothing; Garage parking; Access to hotel gym Be Part of Something Global With over 6,000 hotels in 100+ countries, IHG offers a world of opportunities. Grow your career while delivering True Hospitality for Good. Stay Tuned Details for our September webinar and October recruitment event will be announced soon. Don’t miss your chance to work in one of the world’s most beautiful destinations.
About the job JOB SUMMARY Responsible for the operation of the club lounge, ensuring that the highest levels of hospitality and service are provided. Areas of responsibility include guest and employee engagement, and human resources. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Maintains condition of the club lounge and orders supplies and equipment. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Operations and Management of the Club Lounge • Ensures that all company standards are being maintained in each area of the club lounge., • Ensures all team members meet or exceed all brand requirements., • Supervises all areas of club lounge operations in the absence of Room Operations management., • Maintains working condition of club lounge equipment and orders supplies as necessary., • Promotes both Guarantee of Fair Treatment and Open Door policies., • Ensures employees have the proper supplies and uniforms., • Understands night audit procedures and being able to comprehend and utilize reports as necessary., • Understands and complies with loss prevention policies and procedures., • Opens and closes Front Desk/ Housekeeping shifts and ensures completion of assigned shift checklist and other duties., • Provides a safe working environment in compliance with OSHA/MSDS., • Coordinates with Food and Beverage to support lounge operations., • Complies with all corporate accounting procedures., • Performs required annual quality audit. Supporting the Management and Development of Club Lounge Team • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling against guest and hours/occupied room goals., • Sets clear performance expectations with club lounge employees., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Coordinates customer group requests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests’ ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities • Trains staff and monitors adherence to all relevant policies and procedures., • Communicates performance expectations employees in accordance with job descriptions for each position., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Ensures that all relevant training is provided to employees in a timely fashion., • Assists in performing the payroll function., • Oversees daily shift operations and ensures compliance with all policies, standards and procedures., • Takes proactive approaches when dealing with employee concerns. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
About the job: Some of your responsibilities include: Lead service education through daily line-ups; new staff training programs; ongoing development programs and seminars; daily evaluation of restaurant service performance; employee discussion and evaluations; coordination of timely food production. Work with restaurant managers and Chef to provide excellent quality and presentation of all food to the guests. Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll. Communicate with management, employees, and accounting staffs, identifying attractive and developable personnel and providing necessary training as positions open. Help to fill any open positions with qualified candidates. All personnel should receive regular, timely, and honest evaluations of their performance and potential. Monitor the cleanliness of the restaurant internally and externally. Coordinate kitchen cleanliness with the Chef. Coordinate service area maintenance when necessary. Supervise all non-supervisory employees. Assist with interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems. Number of positions: 2 Wage Rate/ hour 11$ + Gratuity range/ hour 12$/14$ Work permit costs and processing Plane tickets for relocation to Cayman covered up to USD $1800 2 weeks accommodation upon arrival (can be extended up to 3 weeks if needed) Employee canteen for complimentary meals during work days Uniforms provided and laundered Medical insurance (employee premium covered at 50% for non-mgmt roles; 100% for management) 2 weeks paid vacation Pension: 5% match after a 9-month grace period Overtime pay (x1.5 of hourly rate) over 9 hours per day or 45 hours per week Double pay (x2 of hourly rate) on public holidays (12 per year); Hotel discounts in IHG Hotels worldwide 50% discount in Kimpton Seafire & Hotel Indigo Restaurants, plus 50% discount in Restaurants when traveling and staying in the hotel on an employee rate Managers: Dry cleaning of professional clothing, parking in garage, use of hotel gym Department: F&B Management About you What You Bring 1 year of supervisory experience or 2 years as Server/ Bartender in an upscale restaurant at a luxury hotel/ resort or similar industry. Strong understanding and ability to train the team on Forbes/ AAA luxury standards. Passion for crafting and personalizing guest experiences. Highly motivated and flexible, with the ability to take initiative. Food Handler and Alcohol Awareness Certifications (if applicable). Able to prioritize multiple tasks in a dynamic environment. Excellent interpersonal communication skills, problem-solving skills, and organizational ability. Able to learn, retain, and present product, menu, and allergy information to guests. Prior knowledge or point-of-sale system/ restaurant reservation systems. Flexible schedule, able to work evenings, weekends, and holidays when needed. Ability to work outdoors in very warm weather. Language required: English. The company Your Hospitality Career in Paradise Starts Here Join the teams at Kimpton Seafire and Hotel Indigo Grand Cayman, two standout IHG properties in the Caribbean, as they gear up to recruit hospitality talent from Europe this fall. Upcoming Events • Webinar – September 16th, 2025 at 3:00 p.m. CET, • Recruitment Event – October 2025 (Location to be announced) Work Where It Feels Like Vacation Live and work in the stunning Cayman Islands, surrounded by white-sand beaches, turquoise waters, and a vibrant culture. This is more than a job — it’s a lifestyle. About the Properties: Kimpton Seafire Resort + Spa A luxury beachfront resort on Seven Mile Beach, known for bold design, tropical gardens, and unforgettable sunsets. Hotel Indigo Grand Cayman A boutique hotel inspired by the local neighborhood, blending island stories with modern design and vibrant dining experiences. Benefits That Make It Worth the Move We want your transition to be as smooth as possible and your experience truly rewarding. Here’s what we offer our international team members: • Work Permit – Processing and fees fully covered, • Flights – Relocation airfare covered up to USD $1800, • Accommodation – 2 weeks on arrival, extendable to 3 weeks, • Meals – Complimentary meals during workdays, • Uniforms – Provided and professionally laundered, • Health Insurance – 100% covered for managers; 50% covered for non-management roles, • Vacation – 2 weeks paid leave annually, • Pension – 5% employer match after 9 months, • Overtime Pay – 1.5x for hours over 9/day or 45/week, • Public Holidays – 2x pay on 12 official holidays, • Hotel Discounts – IHG staff rates worldwide, • Dining Discounts –50% off at Seafire and Indigo restaurants; 50% off dining when traveling on employee rate, • For Managers Only – Dry cleaning of professional clothing; Garage parking; Access to hotel gym Be Part of Something Global With over 6,000 hotels in 100+ countries, IHG offers a world of opportunities. Grow your career while delivering True Hospitality for Good. Stay Tuned Details for our September webinar and October recruitment event will be announced soon. Don’t miss your chance to work in one of the world’s most beautiful destinations.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description Design & deliver training programs to achieve organizational goals. Deliver onboarding programs to support new talent retention and smooth transitions. Set up on-the-job training, handle placements, and monitor trainee performance. Administer training records and ensure efficient filing systems. Promote SLS values and lead initiatives to create a fair, safe, and inclusive environment. Additional Information What's in it for you... The opportunity to be part of an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences. Department: Other The company Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®.
About the job ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage calendars and proactively organize time as required using expert judgment and discretion. Arrange ongoing/recurring as well as ad hoc meetings and conference calls. Schedule conference rooms, set up audio visual or on-line meeting tools, order meals if needed and overall event coordination. Coordinate and ensure meeting logistics are in place. Create systems to help manage priority issues and timely deadlines through email management and support or other practices. Refer or delegate business issues or questions to others for resolution on behalf of the team. Follow up to ensure issue or question resolution. Track action items using a follow-up system, tool or process, communicate and report on status. Manage travel arrangements, including booking air or ground transportation, hotel accommodations, providing travel support as needed including adjustments to itineraries, shipping of materials and other on-the-fly needs. Compose, proofread, edit and format written correspondence, agendas, and documents. Manage and process invoices and purchase orders through Kimpton's JDE accounting system; follow through on all invoices to ensure approvals and checks are cut in a timely manner, and supporting monthly team budget reconciliation processes as necessary. Assist with special projects on an as-needed basis, including managing and tracking projects creating vendor contracts and distributing final contracts to involved parties. Prepare and manage expense reports. Perform general office duties such as greeting scheduled visitors, ordering supplies, shipping, mail distribution, answering phones, filing, copying, faxing, and more. Additional projects and responsibilities may be assigned as needed. This position requires a flexible schedule, and must be able to work evenings, weekends, and holidays. 12$ per hour + Gratuity range 10$/12$ per hour Work permit costs and processing Plane tickets for relocation to Cayman covered up to USD $1800 2 weeks accommodation upon arrival (can be extended up to 3 weeks if needed) Employee canteen for complimentary meals during work days Uniforms provided and laundered Medical insurance (employee premium covered at 50% for non-mgmt roles; 100% for management) 2 weeks paid vacation Pension: 5% match after a 9-month grace period Overtime pay (x1.5 of hourly rate) over 9 hours per day or 45 hours per week Double pay (x2 of hourly rate) on public holidays (12 per year); Hotel discounts in IHG Hotels worldwide 50% discount in Kimpton Seafire & Hotel Indigo Restaurants, plus 50% discount in Restaurants when traveling and staying in the hotel on an employee rate Managers: Dry cleaning of professional clothing, parking in garage, use of hotel gym Department: Administration About you Minimum of two (2+) years’ experience in Food and Beverage/Hotel Operations and two (2)+ years in office administration with a proven track record Previous Guest Service resolution experience required System knowledge of JDE, Aloha (or similar Point of Sale system), Go Concierge and ADP strongly preferred Strong organizational, excellent attention to detail, task-management, employee relations, leadership, problem resolution, creativity, verbal and written communication (in English) and presentation skills Ability to work flexible schedule, including mornings to mid-evenings, weekends and holidays with an ability to work in a fast-paced environment required Proven track record of project management experience with an ability to work independently required. Strong computer skills to include: Word, Excel, PowerPoint, Office and Outlook. Language required: English. The company Your Hospitality Career in Paradise Starts Here Join the teams at Kimpton Seafire and Hotel Indigo Grand Cayman, two standout IHG properties in the Caribbean, as they gear up to recruit hospitality talent from Europe this fall. Upcoming Events • Webinar – September 16th, 2025 at 3:00 p.m. CET, • Recruitment Event – October 2025 (Location to be announced) Work Where It Feels Like Vacation Live and work in the stunning Cayman Islands, surrounded by white-sand beaches, turquoise waters, and a vibrant culture. This is more than a job — it’s a lifestyle. About the Properties: Kimpton Seafire Resort + Spa A luxury beachfront resort on Seven Mile Beach, known for bold design, tropical gardens, and unforgettable sunsets. Hotel Indigo Grand Cayman A boutique hotel inspired by the local neighborhood, blending island stories with modern design and vibrant dining experiences. Benefits That Make It Worth the Move We want your transition to be as smooth as possible and your experience truly rewarding. Here’s what we offer our international team members: • Work Permit – Processing and fees fully covered, • Flights – Relocation airfare covered up to USD $1800, • Accommodation – 2 weeks on arrival, extendable to 3 weeks, • Meals – Complimentary meals during workdays, • Uniforms – Provided and professionally laundered, • Health Insurance – 100% covered for managers; 50% covered for non-management roles, • Vacation – 2 weeks paid leave annually, • Pension – 5% employer match after 9 months, • Overtime Pay – 1.5x for hours over 9/day or 45/week, • Public Holidays – 2x pay on 12 official holidays, • Hotel Discounts – IHG staff rates worldwide, • Dining Discounts –50% off at Seafire and Indigo restaurants; 50% off dining when traveling on employee rate, • For Managers Only – Dry cleaning of professional clothing; Garage parking; Access to hotel gym Be Part of Something Global With over 6,000 hotels in 100+ countries, IHG offers a world of opportunities. Grow your career while delivering True Hospitality for Good. Stay Tuned Details for our September webinar and October recruitment event will be announced soon. Don’t miss your chance to work in one of the world’s most beautiful destinations.
About the job POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Spa Language required: Spanish The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
About the job Some of your responsibilities include: Operate all kitchen and dishwashing equipment safely. Wash dishes, glassware, equipment, and silverware by hand when necessary. Keep the area in the kitchen clean and free of debris and water. Restock all supplies and stock any deliveries received in a timely and safe manner. Remove all trash and debris from the restaurant routinely. Assist other restaurant personnel with tasks. Assist Chief Steward with inventory ordering. Assisting in drafting schedules with Chief Steward and Senior Chefs We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. Wage Rate 10$ per hour + Gratuity range 10$/12$ per hour Work permit costs and processing Plane tickets for relocation to Cayman covered up to USD $1800 2 weeks accommodation upon arrival (can be extended up to 3 weeks if needed) Employee canteen for complimentary meals during work days Uniforms provided and laundered Medical insurance (employee premium covered at 50% for non-mgmt roles; 100% for management) 2 weeks paid vacation Pension: 5% match after a 9-month grace period Overtime pay (x1.5 of hourly rate) over 9 hours per day or 45 hours per week Double pay (x2 of hourly rate) on public holidays (12 per year); Hotel discounts in IHG Hotels worldwide 50% discount in Kimpton Seafire & Hotel Indigo Restaurants, plus 50% discount in Restaurants when traveling and staying in the hotel on an employee rate Managers: Dry cleaning of professional clothing, parking in garage, use of hotel gym Department: Steward About you What You Bring: Prior experience is required. Food Handler Certification (if applicable). Dedicated and hardworking. Must be able to lift, push, pull 50 pounds Able to work with chemicals and cleaning solutions. Able to follow verbal instructions and training, and able to work with minimal direction or supervision to complete assigned tasks. Flexible schedule and are able to work evenings, weekends and holidays when needed. Language required: English. The company Your Hospitality Career in Paradise Starts Here Join the teams at Kimpton Seafire and Hotel Indigo Grand Cayman, two standout IHG properties in the Caribbean, as they gear up to recruit hospitality talent from Europe this fall. Upcoming Events • Webinar – September 16th, 2025 at 3:00 p.m. CET, • Recruitment Event – October 2025 (Location to be announced) Work Where It Feels Like Vacation Live and work in the stunning Cayman Islands, surrounded by white-sand beaches, turquoise waters, and a vibrant culture. This is more than a job — it’s a lifestyle. About the Properties: Kimpton Seafire Resort + Spa A luxury beachfront resort on Seven Mile Beach, known for bold design, tropical gardens, and unforgettable sunsets. Hotel Indigo Grand Cayman A boutique hotel inspired by the local neighborhood, blending island stories with modern design and vibrant dining experiences. Benefits That Make It Worth the Move We want your transition to be as smooth as possible and your experience truly rewarding. Here’s what we offer our international team members: • Work Permit – Processing and fees fully covered, • Flights – Relocation airfare covered up to USD $1800, • Accommodation – 2 weeks on arrival, extendable to 3 weeks, • Meals – Complimentary meals during workdays, • Uniforms – Provided and professionally laundered, • Health Insurance – 100% covered for managers; 50% covered for non-management roles, • Vacation – 2 weeks paid leave annually, • Pension – 5% employer match after 9 months, • Overtime Pay – 1.5x for hours over 9/day or 45/week, • Public Holidays – 2x pay on 12 official holidays, • Hotel Discounts – IHG staff rates worldwide, • Dining Discounts –50% off at Seafire and Indigo restaurants; 50% off dining when traveling on employee rate, • For Managers Only – Dry cleaning of professional clothing; Garage parking; Access to hotel gym Be Part of Something Global With over 6,000 hotels in 100+ countries, IHG offers a world of opportunities. Grow your career while delivering True Hospitality for Good. Stay Tuned Details for our September webinar and October recruitment event will be announced soon. Don’t miss your chance to work in one of the world’s most beautiful destinations.
About the job JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example., • Encourages and building mutual trust, respect, and cooperation among team members., • Serves as a role model to demonstrate appropriate behaviors., • Supports all day-to-day operations., • Understands employee positions well enough to perform duties in employees' absence., • Coaches, counsels and encourages employees., • Handles employee questions and concerns., • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager., • Guides daily Front Desk shift operations., • Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis., • Develops specific goals and plans to prioritize, organize, and accomplish your work., • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others., • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results., • Strives to improve service performance., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates., • Supervises same day selling procedures to maximize room revenue and property occupancy., • Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention., • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Sets a positive example for guest relations., • Empowers employees to provide excellent customer service within guidelines., • Handles guest problems and complaints seeking assistance from supervisor as necessary., • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process., • Assists in the review of comment cards and guest satisfaction results with employees., • Ensures employees have the proper supplies and uniforms., • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills., • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance., • Provides feedback to individuals based on observation of service behaviors., • Participates in an ongoing employee recognition program., • Conducts training when appropriate., • Participates in the employee performance appraisal process. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner., • Performs all duties at the Front Desk as necessary., • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations., • Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Housekeeping Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Guest Experience Agent to join the opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. Greet and assist guests in a warm, courteous, and professional manner. Accommodate general and unique requests. Inform guests of the facilities and all the things to do in the hotel, including providing information on our restaurants and bars. Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics. Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information and personalized recommendations for dining, activities and local attractions, tailored to their preferences. Manager all concierge functions, securing tickets for events, organizing tours, arranging transportation and keep up-to-date with the latest trends. Establish and maintain relationships with local service providers, restaurants, and attractions to ensure guests have access to exclusive experiences. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Work closely with the Front Office, Housekeeping, Food & Beverage and other departments to communicate guest preferences and special requests. Maintain accurate records of guest preferences and past interactions to personalize future stays. Report any issues to the correct department and check to ensure the work has been completed. Proactively keep an eye on all our public area spaces, whether it’s spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost. Assist with training hotel staff on guest service best practices and VIP protocols. Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Put guests at the center of everything, striving to provide an exceptional service. Qualifications What we are looking for... Minimum of 2 years of Front Office/Guest Relations experience, preferably in an upscale or lifestyle brand hotel. Previous experience with opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Ability to multitask and work in a fast-paced environment while maintaining attention to detail. Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. You are naturally a confident person who is able to approach people and initiate conversation. Excellent verbal and written communication skills. Fluent in Spanish and English. Ability to adjust services and approach based on changing guest needs and hotel dynamics. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Concierge The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
About the job POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Finance & Accounting Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Duty Manager to join the opening team at SLS Barcelona. Under the guidance of the Director of Rooms, the Duty Manager will oversee the smooth operation of the hotel during their shift, ensuring that all departments are aligned in delivering exceptional guest experiences and maintaining brand standards. Supervise and support hotel operations during assigned shifts, ensuring service excellence and operational efficiency. Be the primary point of contact for guests, handling requests, complaints, and feedback in a professional and empathetic manner. Ensure guests receive prompt, cordial attention and personal recognition. Coordinate with all departments to resolve issues quickly and effectively, maintaining a seamless and positive guest journey. Ensure repeat guests and other VIPs receive special attention and recognition. Control room availability, room types, accuracy of room count and rate categories. Maximize occupancy, revenue & average rate while maintaining high service standards. Approve upgrades and special amenities in absence of manager. Support with team training, motivation, and performance monitoring. Manage arrivals, departures, and room allocations, ensuring guest expectations are exceeded. Ensure all operational issues are communicated effectively during handovers and reported appropriately to department heads. Qualifications What we are looking for... At least 2 years of experience in a similar Duty Manager or Supervisory role, preferably in a lifestyle or upscale hotel. Pre-opening experience is a strong advantage. Someone who understands, celebrates and embraces the SLS brand values. Proven ability to lead teams, handle pressure, and make sound decisions independently. Strong problem-solving skills, a hands-on approach, and a commitment to continuous improvement. Excellent communication skills in English and Spanish, both written and spoken. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. A positive, energetic personality who builds trust and encourages collaboration across departments. Flexible availability, including weekends, holidays, and variable shifts. A proactive mindset with a natural ability to adapt, connect, and inspire those around you. You lead with empathy, act with integrity, and take ownership of the guest experience. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Room Division Management The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Bar Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Head of Bars & Restaurants, the Bar Manager directs the operations of the Bars within the hotel. The Bar Manager assures the outlet’s service is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Manage and oversee the entire restaurant operation. Ensure the food & beverage concept of the restaurant is well executed and expectations of guests and the team are accomplished whilst continually looking for areas to improve. Continually update service offerings in line with trends and guest expectations. Manage food & beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. Ensure service and other standards according to SOPs are adhered to. Ensure cash handling procedures are followed and all stock items are managed. Ensure that the food & beverage team is continually trained in product and menu knowledge. Oversee the preparation and presentation of food & beverages to meet set standards. Oversee staff training and carry out on-the-job training where required. Ensures that regular, on-going communication occurs in the restaurant. Contributes to the hiring process, conduct performance appraisals, and make personnel-related decisions. Ensures that food and beverage products are of the highest quality and presented effectively. Supports the Head of Bars & Restaurants in various administrative tasks, including departmental reports and strategic planning. Establishes clear expectations and holds the food and beverage team accountable for exemplifying desired service standards. Facilitates the integration of new hires into the department through orientation programs and tailored training initiatives to enable successful job performance. Qualifications What we are looking for... Degree with emphasis in Hospitality/Bars management. +3 years experience in hospitality within hotels/restaurants with high volume of food & beverage operations in a management role. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values. Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high-level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Bar The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
About the job Job Summary The Guest Experience Supervisor plays a pivotal role in curating memorable, seamless, and personalized experiences for every guest. This position oversees the daily operations of the Guest Experience team, including Concierge and PBX, in accordance with Nobu's global standard of understated luxury and intuitive hospitality. This leader supports staff training and service execution while actively engaging with guests to elevate their journey from arrival to departure. Essential Duties & Responsibilities Lobby Leadership: Maintain a strong, visible presence in the lobby and arrival areas throughout the day. Personally greet, engage, and assist guests, creating a welcoming and elegant atmosphere aligned with the Nobu experience. Service Excellence: Ensure all guest touchpoints, from arrival to departure are executed seamlessly, with thoughtful attention and personalization. Training & Development: Onboard and continuously train team members on luxury service standards, local knowledge, hotel features, and Nobu’s guest engagement philosophy. Operational oversight: Conduct daily briefings to align staff with upcoming arrivals, group movements, and special guest needs. Ensure all areas, the Front Desk, lobby, entrances, and storage areas, are clean, organized, and fully operational. Monitor adherence to key control, safety, and guest privacy standards. Guest Recovery: Proactively handled guest concerns and special requests, resolving issues with empathy and professionalism to ensure satisfaction. Coordination & Communication: Collaborate closely with the Front Office, Housekeeping, and Engineering teams to ensure a cohesive guest experience. Coordinate group movements, luggage handling, transportation requests, and VIP protocols. Administrative Duties: Maintain shift logs, track staff attendance, create maintenance requests, and document service issues as needed. Brand Ambassador: Represent the Nobu brand by consistently delivering a refined, discreet, warm, and culturally aware service style. Lead & Inspire: In the absence of a Front Office Manager, Assistant Manager, or Supervisor, lead and support the FD and Bell teams. Foster a culture of service excellence, attention to detail, and authenticity. Other responsibilities Adhere fully to all hotel and departmental policies, procedures, and operational standards, ensuring a safe, secure, and environmentally responsible workplace. This includes, but is not limited to, proper handling of lost and found items, emergency response protocols, and sustainability initiatives. Participate actively in hotel and departmental meetings, training programs, and informational sessions to stay informed and aligned with Nobu's service culture and operational goals. Maintain consistent and punctual attendance in accordance with hotel standards, recognizing that reliability is essential to both team performance and guest experience. Demonstrate professional, courteous, and respectful conduct toward guests, colleagues, and vendors at all times. This includes appropriate phone etiquette, attentive communication, and a consistently positive attitude. Perform any additional duties or special projects as assigned by leadership, ensuring they align with hotel policies, brand standards, and operational excellence. Department: Public Relations About you Requirements: Education: High school diploma or equivalent required; hospitality-related college education strongly preferred. Experience: Prior hotel experience required, preferably in a luxury or 4–5-star setting. Supervisory experience in guest-facing roles is a plus. Technical Skills: Proficient with computers, hotel systems, and common software (e.g., PMS, MS Office); comfortable using digital tools in daily operations. Communication: Fluent in English with strong verbal and written skills; additional languages highly valued. Additional: Excellent customer service and interpersonal skills, professional presence, attention to detail, basic math proficiency, and the ability to remain composed under pressure. Grooming: All Nobu Hotel Barcelona employees must maintain a well-groomed appearance in line with the company’s standards. (Appearance & Grooming Nobu Hotel Barcelona) Languages required: English and Spanish. The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.
About the job Principal Responsibilities/Position Purpose: Guest experience agent is responsible for answering incoming calls and directing calls to guest rooms through the telephone console or to hotel personnel or departments. Taking and distributing messages for guests, providing information on guest services, and answering inquiries about public hotel events. Essential Functions: · Operate telephone switchboard station to answer telephone calls. · Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. · Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. · Answer, record, and process all guest calls, requests, questions, or concerns. · Receive, record, and relay messages accurately, completely, and legibly. · Log all guest requests or issues into Hubs and follow up with guest to ensure their request has been met to their satisfaction. · Coordinate with HSK all the “lost” items that the guests asked for. · Provide information to guests about room features, property amenities, and local areas of interest. · Assist guests with accessing the internet. · Answer guest emails. · Booking and managing of the requests for both external and internal services (restaurants reservations, car rental, massage, etc.) · Prepare VIP guests list and communicate it to rest of the departments with the assigned amenities and handwritten welcome note. · Answer all the positive reviews in Booking, Expedia, Google and Tripadvisor. · Review guest arrival lists to offer a warm greeting. · Attend to distinguished visitors (such as VIPs) and respond to their questions. · Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) · Promote services and provide information about amenities, the neighborhood, and venues. · Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages) · Address customer complaints and, if necessary, escalate them. Other Duties · All Associates are required to fully comply with hotel and departmental rules, regulations, and policies for the safe, secure, effective, and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc. · Attend and participate in all hotels and/or departmental meetings, training sessions and other information meetings. · Regular attendance in conformance with hotels standards is essential to the successful performance of this position. · Comply with hotel grooming standards for both uniformed and non-uniformed associates. · Comply with hotel service and behavioral standards towards our guests, vendors, and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude. · Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel. Department: Other About you QUALIFICATIONS: · Education: High school diploma or equivalent vocational training certificate. Some college education or a university degree is preferred. A degree in hospitality management is desirable. · Experience: Prior hotel experience preferred. Prior experience within a five-star hotel brand preferred. · Technical Knowledge: Ability to use computer programs and equipment. Proficient in using a computer keyboard. Knowledge of Opera is a plus. · Communication: Ability to understand and speak English in order to comprehend and respond to information and handle advanced guest requests both verbally and in writing. Knowledge of other languages is preferred. · Skills: Problem-solving, flexibility, active listening, emotional intelligence, customer service, assertive communication, commitment, responsibility, patience, ability to work under pressure, and effective non-verbal communication. · Grooming: All Nobu Hotel Barcelona employees are expected to maintain a well-groomed appearance in accordance with company standards. (Appearance & Grooming Nobu Hotel Barcelona) Languages required: English and Spanish. The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.
About the job Principal Responsibilities / Position Purposes: The Night Manager acts as the senior leader on duty overnight, responsible for ensuring all hotel operations run smoothly and securely during the night. This role provides hands-on leadership across departments, supervises the night HSK (Housekeeping) team, and guarantees service continuity through close coordination with day teams. The Night Manager ensures guest experience excellence, compliance with health and safety regulations, and operational readiness for the following day. ESSENTIAL FUNCTIONS 35% Night Operations Oversight & Cross-Department Coordination · Supervised all overnight hotel operations, including the Front Office, housekeeping, F&B closing procedures, Engineering, and Security. · Lead the nightly handover to ensure all incidents, guest requests, and maintenance issues from all departments are documented and communicated to the day team. · Ensure proper closure and reconciliation of all F&B outlets in collaboration with department heads. · Monitor and resolve guest incidents or emergency in real time. 20% Housekeeping Supervision & Standards · Oversee the nightly performance of the HSK team and its task completion. · Conduct a weekly walkthrough with the HSK Manager to review cleanliness standards and operational issues. · Validate the proper turnover of guest rooms, public areas, and linen inventory during the night shift. 15% Guest Experience and security · Ensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution. · Coordinate with Security to monitor access control, CCTV, and general hotel safety. · Handled VIP arrivals/departures and special guest requests during the night. 15% Property Walkthrough & Quality Control · Perform nightly walkthroughs of all hotel areas, noting operational, maintenance, or cleanliness issues. · Complete daily Duty Manager reports including handovers, observations, and security checks. · Collaborate with the Quality and Engineering teams to ensure deficiencies are addressed promptly. · Review the proper disposal and handling of waste and garbage, to ensure compliance with hygiene standards, recycling protocols, and designated pick-up times. 10% Emergency & Incident Management · Act as the primary point of contact in emergency: fire alarms, guest health situations, power outages, or security issues. · Lead crisis protocols and document all relevant actions taken when needed. 5% Team Leadership & Training · Provide guidance and real-time coaching to night staff across departments. · Support training and development initiatives by observing performance and reinforcing the Nobu values and service ethos. SUPPORTIVE FUNCTIONS · Ensure nightly handovers are accurate, detailed, and ready to be reviewed in the morning. · Participate in audits and continuous improvement initiatives. · Support the implementation of digital tools and SOP updates during night hours. Corporate Goals · Ensure KPI targets are met for guest satisfaction, health & safety compliance, and inter-departmental communication. · Contribute to the achievement of BSS performance standards. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following competencies and be able to demonstrate the ability to perform the essential functions of the role, with or without reasonable accommodation: Bilingual communication skills in Spanish and English, both verbal and written. Demonstrated leadership skills with the ability to motivate and support cross-departmental teams. Ability to work independently and make sound decisions under pressure or in emergency situations. Professional demeanour, punctuality, and high ethical standards. Strong organizational skills with keen attention to detail. Ability to maintain confidentiality of guest, team, and property information. Proactive and solution-oriented mindset to continuously support and elevate the brand. Familiarity with Opera PMS or similar hotel management systems is a plus. Department: Reception About you QUALIFICATIONS Education: Bachelor’s degree in hospitality management, tourism, or a related field preferred. Equivalent experience in night operations leadership may be considered in lieu of formal education. Experience: Minimum 2 years in a leadership or supervisory role within hotel night operations or the front office. Prior experience as a Night Auditor, Night Supervisor, or Duty Manager is highly valued. Language required: English. Spanish is a plus The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.
About the job ALMAHOTELS, es una Compañía de ámbito internacional cuyo objetivo esencial es el desarrollo de un nuevo concepto hotelero: desde la elección del emplazamiento hasta el cuidado diseño del hotel más la ejecución de un servicio impecable en un marco de discreción y confort. • Realizar check in y check out asegurando la satisfacción del cliente., • Realización tareas de conserjería., • Gestión de quejas/incidencias y resolución de las mismas., • IDS: Cobrar y gestionar reservas de OTAS, gestión interna de la extranet así como conocimiento de sus diferentes funciones., • Promover la venta de todos los puntos de venta y servicios que ofrece el hotel., • Engagement: fidelizar al cliente y ser su referencia durante toda su estancia en la ciudad., • Gestión y coordinación de toda la información relativa al día y a los clientes con el resto de departamentos, asegurando así la correcta ejecución de las tareas. Ofrecemos • Contrato estable, indefinido., • Salario por convenio., • Desarrollo profesional dentro de la empresa. Department: Reception About you Perfil del candidato/a: • Vocación de anfitrión/a., • Honestidad y dedicación., • Se valorará previa experiencia en el sistema operativo Opera., • Nivel de inglés avanzado. Otro idioma será valorado muy positivamente. Languages required: English and Spanish. The company A 5-minute walk from Passeig de Gràcia metro station, this sophisticated hotel is a 3-minute walk from Gaudi's Casa Milà and 1.5 km from Sagrada Família church. The contemporary rooms come with free Wi-Fi, flat-screen TVs and minibars. Upgraded rooms with city views are individually decorated. Suites add separate living areas, and there's 1 with a balcony. Room service is available. The hotel has a chic restaurant, a cafe/bar and a garden terrace. A spa area features an indoor pool and an exercise room.
About the job ALMAHOTELS, es una Compañía de ámbito internacional cuyo objetivo esencial es el desarrollo de un nuevo concepto hotelero: desde la elección del emplazamiento hasta el cuidado diseño del hotel más la ejecución de un servicio impecable en un marco de discreción y confort. Buscamos buena presencia, trato con clientes directo y experiencia en el sector hotelero., para una jornada de 40h/semanales con inglés y carnet de conducir imprescindibles. Si quieres formar parte de la familia Alma, estas buscando sumar experiencia en Front Office, tienes vocación de anfitrión y conectas con los valores Honestidad y Dedicación será un placer conocerte. 22.000€ Comida o cena incluido Buen ambiente de trabajo Promoción interna Department: Reception About you Dedicación y honestidad Profesionalidad Orientación al servicio y cliente Carnet de conducir Language required: English. The company A 5-minute walk from Passeig de Gràcia metro station, this sophisticated hotel is a 3-minute walk from Gaudi's Casa Milà and 1.5 km from Sagrada Família church. The contemporary rooms come with free Wi-Fi, flat-screen TVs and minibars. Upgraded rooms with city views are individually decorated. Suites add separate living areas, and there's 1 with a balcony. Room service is available. The hotel has a chic restaurant, a cafe/bar and a garden terrace. A spa area features an indoor pool and an exercise room.
About the job Buscamos un/a Técnico/a de Mantenimiento para nuestro hotel Eurostars Grand Marina 5* GL. ¿De qué serás responsable? · Identificar todos los equipos sujetos a mantenimiento. · Verificar y ejecutar el plan de mantenimiento preventivo y correctivo. · Inspeccionar el estado de las instalaciones, maquinaria y equipos. · Contactar y supervisar los servicios de mantenimiento subcontratados y el desarrollo de las inspecciones reglamentarias. · Ejecución de reparaciones básicas de mantenimiento corriente del edificio en coordinación con las necesidades transmitidas por los demás departamentos del hotel, así como de acuerdo con las necesidades encontradas tras la ejecución de los planes de mantenimiento preventivo. · Mantener informado a Dirección y al responsable de Mantenimiento de Zona sobre el estado de las instalaciones y maquinarias, del comportamiento de proveedores y empresas de mantenimiento subcontratadas ¿Qué buscamos? • Conocimientos en fontanería general del edificio, instalaciones eléctricas, instalaciones de Protección Contra Incendios, detección de averías, instalaciones de climatización y producción de Agua Caliente Sanitaria., • Conocimientos sobre control y prevención de legionela. (instalaciones con SPA y piscinas), • Experiencia previa en mantenimiento de Hoteles o grandes edificaciones., • Disponibilidad para trabajar de lunes a domingo., • Buscamos a una persona dinámica, con la suficiente autonomía como para gestionar el departamento de mantenimiento de su hotel, con capacidad de aprendizaje y adaptación y orientado al servicio y a la disponibilidad. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: · 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares. · Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. · Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc) · Disfrutar de noches de hotel gratis: con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar compártela. Department: Maintenance Language required: Spanish. The company Somos una cadena de establecimientos de 4* y 5* con ubicaciones estratégicas en las ciudades más importantes entre las que se encuentran las principales capitales. Actualmente, contamos con más de 200 hoteles que operan bajo nuestras distintas marcas entre las que se encuentran Eurostars Hotels, Aurea Hotels, Exe Hotels, Ikonik Hotels y Crisol Hotels. Recorrer las instalaciones de cualquiera de nuestros hoteles significa descubrir un universo de espacios de cuidado interiorismo y mimada decoración, donde vanguardismo y tradición se funden para dar lugar a establecimientos cálidos y acogedores. En ellos, nuestros huéspedes sienten el confort del propio hogar, sin renunciar a las ventajas y comodidades de las más modernas instalaciones y los equipamientos tecnológicos de última generación.
About the job Resumen del puesto: Como Supervisor/a de pisos en Nobu Hotel, serás responsable de liderar y coordinar las operaciones diarias del departamento, asegurando que todas las habitaciones, áreas públicas y zonas de servicio cumplan con los más altos estándares de limpieza, presentación y mantenimiento. Tu misión será garantizar que cada estancia refleje la excelencia de Nobu, mediante una gestión estratégica del equipo y los recursos, así como una ejecución impecable en cada detalle operativo. Responsabilidades: · Supervisión de habitaciones: Inspeccionar diariamente las habitaciones asignadas (llegadas, estancias y salidas) para garantizar el cumplimiento de los estándares de limpieza, orden, presentación, amenities y equipamientos establecidos por Nobu. · Gestión de recursos: Asegurar que el equipo cuente con el inventario necesario de productos de limpieza, lencería y amenities. Controlar los niveles de stock (mínimos y máximos), detectar necesidades de manera oportuna. · Mantenimiento y calidad: Detectar y registrar incidencias técnicas o de mantenimiento en las habitaciones y áreas de servicio. Gestionar reportes de incidencias mediante el sistema Hub OS y realizar seguimiento de su resolución. · Cuidado del material: Velar por el uso adecuado y el buen estado del material de trabajo y la uniformidad por parte del equipo de camareras y valets. · Apoyo operativo: Participar activamente en la operativa diaria, incluyendo la apertura y cierre de turnos según las necesidades operativas. Brindar apoyo en la gestión de estancias VIP con requerimientos especiales, asegurando que cada detalle esté cuidado al máximo, respetando siempre las preferencias de los huéspedes. · Coordinación interdepartamental: Colaborar fluidamente con recepción para coordinar cambios de habitación, salidas anticipadas, extensiones de estancia u otras solicitudes especiales de los huéspedes. · Control de calidad en offices: Supervisar que los offices y pasillos de planta se encuentren ordenados, bien aprovisionados y en condiciones óptimas para facilitar el trabajo del equipo. · Gestión de lencería: Conocer la gestión de la lavandería de huéspedes según los procedimientos establecidos, asegurando su entrega y devolución con máxima discreción y cuidado. · Formación y liderazgo: Impulsar la formación continua del equipo, asegurando el conocimiento y cumplimiento de los estándares Nobu. Evaluar el desempeño y promover una cultura de mejora continua y excelencia operativa. · Cierre mensual: Participar en el análisis y reporte mensual del departamento de pisos, incluyendo revisión de productividad, seguimiento de proyectos y propuestas de mejora. Department: Housekeeping About you Requisitos: · Formación mínima: ESO · Experiencia: Experiencia mínima de 2 años en un puesto similar en hoteles de lujo o lifestyle. · Comunicación: Imprescindible dominio del español y un nivel mínimo intermedio-alto de inglés, tanto hablado como escrito. Se valorará la capacidad para comunicarse de forma clara, profesional y efectiva en ambos idiomas, tanto con el equipo como con los huéspedes. · Conocimientos técnicos: Manejo fluido de Microsoft Excel y correo electrónico, con capacidad para gestionar información, elaborar reportes y comunicarse de manera eficaz en entornos digitales. Se valorará positivamente el conocimiento de sistemas de gestión hotelera como Hub OS y Opera. · Competencias: Profesional con un alto compromiso con la excelencia, con gran capacidad de organización, meticulosidad y una atención excepcional al detalle. Capaz de mantener la calma en entornos dinámicos, con habilidades de comunicación efectiva —tanto verbal como no verbal— y una actitud siempre respetuosa y empática. Con un estilo de liderazgo positivo, fomenta el trabajo en equipo, gestiona de manera eficiente los conflictos y las quejas, y asegura que cada interacción y espacio reflejen los más altos estándares de calidad de la marca Nobu. · Grooming: Todos/as los empleados/as de Nobu Hotel Barcelona deberán adaptarse manteniendo un aspecto cuidado siguiendo los estándares de la compañía. (Appearance & Grooming Nobu Hotel Barcelona) Language required: Spanish. English is a plus The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.
About the job MAIN OBJECTIVE In this role, the Food and Beverage intern will be able to fully experience the various F&B outlets and event operations of Nobu Hotel Barcelona with a hands-on approach. After completing this program, the intern will have learned the operations behind a professional food and beverage department and will be fully immersed in the Nobu culture. GENERAL RESPONSIBILITIES • Displays a friendly and professional attitude at all times., • Ensures alignment with the Nobu culture and Nobu operational standards., • Maintains a good professional appearance complying with hotel’s grooming and uniform standards and behaves in a mature and proficient manner in and out of the workplace., • Respects schedules and timeliness while being flexible based on business needs., • Monitors and maintains cleanliness and working condition of departmental equipment, supplies and work areas., • Learns and follows safety standards and emergency procedures., • Promotes positive relations with guests, vendors and employees alike., • Always promotes a can-do attitude to any guest requests and recognize that guest service and attention to detail is your top priority., • Performs all other duties as directed by management that are consistent with the policies and procedures of the hotel. SPECIFIC DUTIES AND TASKS • Learn Nobu cuisine (different menus, ingredients for key Nobu dishes, cooking styles, etc) in order to flawlessly explain it to guests as needed., • Learn floor plans of each outlet., • Learn and execute shift opening and closing procedures., • Prepare back and front of house areas for service., • Provide service to guests in all aspects of food and beverage, including breakfast, lunch, dinner and events following Nobu standards., • Provide a genuine greeting “Good afternoon/evening and welcome to Nobu or Irasshaimase”, and upon departure, thank them providing them with a genuine farewell., • Attend and participate in all departmental meetings, training sessions and other information meetings as and when requested to do so. Number of positions: 3 500€/month 1-week free stay in the Nobu Hotel * Free staff canteen (1 meal per day) Department: F&B service About you Physical Effort and Environment: Must be able to carry up to 6 kilos and must be able to sit or stand for 8 hours in one day based on business needs. Work Schedule: Must be available to work during any shifts, including evening and, if required on occasion overnight. Must be available to work weekends and holidays if needed. Qualifications Education & Experience: Currently studying hospitality management. Prior working experience in a hotel or restaurant is valuable. Computer & Other Technical Skills: Must have basic knowledge of Microsoft Office, including Outlook, Excel, Word. Micros a plus but not a must. Communication: Must be fluent in English and intermediate Spanish valuable. Languages required: . English and Spanish is a plus The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.
About the job POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: Finance & Accounting Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
About the job JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns., • Monitors employees to ensure performance expectations are met., • Provides feedback to employees based on observation of service behaviors., • Assists in supervising daily shift operations., • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager., • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms., • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels., • Ensures compliance with all restaurant policies, standards and procedures., • Monitors alcohol beverage service in compliance with local laws., • Manages to achieve or exceed budgeted goals., • Performs all duties of restaurant employees and related departments as necessary., • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Encourages employees to provide excellent customer service within guidelines., • Handles guest problems and complaints, seeking assistance from supervisor as necessary., • Strives to improve service performance., • Sets a positive example for guest relations., • Assists in the review of comment cards and guest satisfaction results with employees., • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives., • Uses all available on the job training tools for employees., • Communicates performance expectations in accordance with job descriptions for each position., • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Assists servers and hosts on the floor during meal periods and high demand times., • Recognizes good quality products and presentations., • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
About the job JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy., • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details., • Adheres to all standards, policies, and procedures., • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill., • Manages group room blocks and meeting space for average to large-sized assigned groups., • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions., • Uses his/her judgment to integrate current trends in event management and event design., • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event)., • Participates in customer site inspections and assists with the sales process as necessary., • Performs other duties as assigned to meet business needs., • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees., • Empowers employees to provide excellent customer service., • Sets a positive example for guest relations., • Coordinates and communicates event details both verbally and in writing to the customer and property operations., • Makes presence known to customer at all times during this process., • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales., • Follows up with customer post-event., • Responds to and handles guest problems and complaints., • Uses personal judgment and expertise to enhance the customer experience., • Stays available to solve problems and/or suggest alternatives to previous arrangements., • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement., • Interacts with guests to obtain feedback on product quality and service levels., • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback., • Leads formal pre-event and post-event meetings for average to large-sized assigned groups., • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups., • Up-sells products and services throughout the event process., • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees., • Observes service behaviors of employees and provides feedback to individuals and/or managers., • Assists in the development and implementation of corrective action plans., • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution., • Works with the property staff and customers to address operational challenges associated with his/her group., • Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: Secretary / Executive Assistant Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Culinary Administrative Coordinator to join the opening team at SLS Barcelona. Under the guidance of the Director of Culinary, you will: Keep up to date all HACCP protocols, being the person in charge for the Chefs to ensure their compliance Coordinate the cost recipe forms data base of all outlets Assemble the full range of schedule for all kitchen operation, keeps accurate record of Holidays and statutory days Works closely with HR department to provide extra staff requirements and keeps factorial program updated on check in and out of the staff It’s the point of contact for our outsourcing company of health and safety , and works closely with them in the monthly audits. In charge of update the team in any change on legislation involved in any kitchen operation Supervises our well-organized storerooms and inventories that allow for a smooth-running kitchen. Proposes changes on the equipment and keeps updated any status on repairs with external suppliers Qualifications What we are looking for... Expert in office package, with emphasis in Excel . Very well organized and with methodical thinking. You value learning and development and are looking to join a hard-working team, aiming to make the best food out there. Previous experience as health and safety assistant is an advantage. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You make people feel good - your team, guests and colleagues alike. Methodical and process-driven approach to tasks, but also able to work flexibly and calmly to meet deadlines. Ability to take ownership of important issues, solve problems and make effective decisions. Ability to work positively and collaboratively to achieve the highest standards of delivery at work. You’re not precious. We leave our egos at the door and help get stuff done. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Administration The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Restaurant Manager to join the opening team at SLS Barcelona. Under the guidance of the Head of Bars & Restaurants, the Restaurant Manager directs the operations of the Food & Beverage outlets within the hotel. The Restaurant Manager assures the restaurant’s service is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Manage and oversee the entire restaurant operation. Ensure the food & beverage concept of the restaurant is well executed and expectations of guests and the team are accomplished whilst continually looking for areas to improve. Continually update service offerings in line with trends and guest expectations. Manage food & beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. Ensure service and other standards according to SOPs are adhered to. Ensure cash handling procedures are followed and all stock items are managed. Ensure that the food & beverage team is continually trained in product and menu knowledge. Oversee the preparation and presentation of food & beverages to meet set standards. Oversee staff training and carry out on-the-job training where required. Ensures that regular, on-going communication occurs in the restaurant. Contributes to the hiring process, conduct performance appraisals, and make personnel-related decisions. Ensures that food and beverage products are of the highest quality and presented effectively. Supports the Head of Bars & Restaurants in various administrative tasks, including departmental reports and strategic planning. Establishes clear expectations and holds the food and beverage team accountable for exemplifying desired service standards. Facilitates the integration of new hires into the department through orientation programs and tailored training initiatives to enable successful job performance. Qualifications What we are looking for... Degree with emphasis in Hospitality/Restaurants management. +3 years experience in hospitality within hotels/restaurants with high volume of food & beverage operations in a management role. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values. Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: F&B Management The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
About the job ESSENTIAL DUTIES AND RESPONSIBILITIES: Contact all Suite and Bungalow guests before their arrival to assist them preparing for their stay. Make bookings and coordinate guest itineraries. Recommend all outlets of the hotel to maximize hotel revenue. Build relationships with local vendors to ensure our VIP guests receive the best service all around the island. Coordinate guests’ arrival amenities and personal touches throughout their stay. Greet guests upon arrival and be their point of contact throughout their stay. Identify and resolve all guest opportunities to their satisfaction. Provide a fond farewell to all guests and ensure they had a memorable stay. $9.75 per hour + Gratuity range 10$/12$ per hour + tips Work permit costs and processing Plane tickets for relocation to Cayman covered up to USD $1800 2 weeks accommodation upon arrival (can be extended up to 3 weeks if needed) Employee canteen for complimentary meals during work days Uniforms provided and laundered Medical insurance (employee premium covered at 50% for non-mgmt roles; 100% for management) 2 weeks paid vacation Pension: 5% match after a 9-month grace period Overtime pay (x1.5 of hourly rate) over 9 hours per day or 45 hours per week Double pay (x2 of hourly rate) on public holidays (12 per year); Hotel discounts in IHG Hotels worldwide 50% discount in Kimpton Seafire & Hotel Indigo Restaurants, plus 50% discount in Restaurants when traveling and staying in the hotel on an employee rate Managers: Dry cleaning of professional clothing, parking in garage, use of hotel gym Department: Guest Relations Concierge About you Hospitality degree is preferred 1+ years of experience as a VIP Concierge or Guest Relations coordinator in a luxury resort Ability to adapt to constantly changing situations and personalities of guests, ensuring quality service to all guests. Maintain decorum in stressful situations. Proficiency with MSFT Office Familiar with hotel systems and operations, and the ability to enter in information accurately. Opera, Alice and HOTSOS This position requires a flexible schedule, must be able to work evenings, weekends, and holidays. Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands. Language required: English. The company Your Hospitality Career in Paradise Starts Here Join the teams at Kimpton Seafire and Hotel Indigo Grand Cayman, two standout IHG properties in the Caribbean, as they gear up to recruit hospitality talent from Europe this fall. Upcoming Events • Webinar – September 16th, 2025 at 3:00 p.m. CET, • Recruitment Event – October 2025 (Location to be announced) Work Where It Feels Like Vacation Live and work in the stunning Cayman Islands, surrounded by white-sand beaches, turquoise waters, and a vibrant culture. This is more than a job — it’s a lifestyle. About the Properties: Kimpton Seafire Resort + Spa A luxury beachfront resort on Seven Mile Beach, known for bold design, tropical gardens, and unforgettable sunsets. Hotel Indigo Grand Cayman A boutique hotel inspired by the local neighborhood, blending island stories with modern design and vibrant dining experiences. Benefits That Make It Worth the Move We want your transition to be as smooth as possible and your experience truly rewarding. Here’s what we offer our international team members: • Work Permit – Processing and fees fully covered, • Flights – Relocation airfare covered up to USD $1800, • Accommodation – 2 weeks on arrival, extendable to 3 weeks, • Meals – Complimentary meals during workdays, • Uniforms – Provided and professionally laundered, • Health Insurance – 100% covered for managers; 50% covered for non-management roles, • Vacation – 2 weeks paid leave annually, • Pension – 5% employer match after 9 months, • Overtime Pay – 1.5x for hours over 9/day or 45/week, • Public Holidays – 2x pay on 12 official holidays, • Hotel Discounts – IHG staff rates worldwide, • Dining Discounts –50% off at Seafire and Indigo restaurants; 50% off dining when traveling on employee rate, • For Managers Only – Dry cleaning of professional clothing; Garage parking; Access to hotel gym Be Part of Something Global With over 6,000 hotels in 100+ countries, IHG offers a world of opportunities. Grow your career while delivering True Hospitality for Good. Stay Tuned Details for our September webinar and October recruitment event will be announced soon. Don’t miss your chance to work in one of the world’s most beautiful destinations.
About the job Some of your responsibilities include: Ensure consistent food preparation and the highest caliber of food presentation, taking advantage of all opportunities to improve upon both, and ensuring communication to the Executive Sous Chef. Ensure cleanliness and hygiene is maintained in the various kitchen areas including Refrigerators and storerooms and that food products are rotated to ensure high standards of freshness, Ensuring refrigerators and storerooms are organized and maintained in the various kitchen areas on a daily basis and that all food products are stored in accordance with health regulations. Supervise and participate in the production and presentation of all food products to maintain the best quality food style possible. Aids in the transportation of all food products, to be sure it is arranged and presented up to the standards set by the Executive Sous Chef and Chef Du Cuisine. Provide ongoing input for menus, creating, developing, and recommending recipes, for the use of other staff, to create a consistent and quality food product. Aid the Executive Sous Chef / Chef Du Cuisine, in ordering and inventory of food products for the preparation and operation of an efficiently run kitchen. Conduct yourself as the Chef Du Cuisine would in their absence. Assist and coach in the organization of other staff to reduce the workload or meet the deadlines of the department. Ensure food is stored in appropriate containers, labeled, and rotated to ensure high standards of freshness, minimizing waste and maximizing quality. Aid the Executive Sous Chef and Chef Du Cuisine in creating, implementing, and maintaining department objectives and to ensure they are met and exceeded. Ensure that the morale of the kitchen staff is maintained by practicing positive strategies 65000$ to 80000$ per year Work permit costs and processing Plane tickets for relocation to Cayman covered up to USD $1800 2 weeks accommodation upon arrival (can be extended up to 3 weeks if needed) Employee canteen for complimentary meals during work days Uniforms provided and laundered Medical insurance (employee premium covered at 50% for non-mgmt roles; 100% for management) 2 weeks paid vacation Pension: 5% match after a 9-month grace period Overtime pay (x1.5 of hourly rate) over 9 hours per day or 45 hours per week Double pay (x2 of hourly rate) on public holidays (12 per year); Hotel discounts in IHG Hotels worldwide 50% discount in Kimpton Seafire & Hotel Indigo Restaurants, plus 50% discount in Restaurants when traveling and staying in the hotel on an employee rate Managers: Dry cleaning of professional clothing, parking in garage, use of hotel gym Department: F&B kitchen About you Candidates must have been in a similar role for 3-5 years in luxury Hotels and Resorts. Banquet experience required Overall understanding of basic planning/development, mentorship, coaching. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Ability to provide legible communication. Thorough background in banquets, fine dining, and line cooking. Food and Beverage culinary management experience with demonstrated leadership. Extensive knowledge of food handling and sanitation standards in large volume and fine dining. Understanding of purchasing and maintenance of kitchen equipment. Basic Financial management skills e.g., ability to understand and manage operating budgets, forecasting and scheduling, DSR. Ability to acquire and maintain relationships e.g., associates, customers, vendors. Ability to effectively manage labor productivity. Strongly demonstrated creativity in all areas relating to food to motivate staff, encourages self-esteem and efficiency. Strive to uphold a safe working environment and be Health and Safety conscious and actively involved in maintaining and improving a safe work environment. Promote professional work habits, encourage staff to act with integrity and recognize this trait in others and reward them appropriately. Maintain product consistency by conducting inspections of seasonings, portion, and appearance of food throughout the restaurant and any events or functions. Ensure that scheduled employees have reported to work; document any late or absent employees and use corrective action as deemed necessary. Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Conduct pre-shift meetings with Executive Sous Chef Chef Du Cuisine and review all information pertinent to the day’s business. Expedite on floor or in the kitchen as business demands. Language required: English. The company Your Hospitality Career in Paradise Starts Here Join the teams at Kimpton Seafire and Hotel Indigo Grand Cayman, two standout IHG properties in the Caribbean, as they gear up to recruit hospitality talent from Europe this fall. Upcoming Events • Webinar – September 16th, 2025 at 3:00 p.m. CET, • Recruitment Event – October 2025 (Location to be announced) Work Where It Feels Like Vacation Live and work in the stunning Cayman Islands, surrounded by white-sand beaches, turquoise waters, and a vibrant culture. This is more than a job — it’s a lifestyle. About the Properties: Kimpton Seafire Resort + Spa A luxury beachfront resort on Seven Mile Beach, known for bold design, tropical gardens, and unforgettable sunsets. Hotel Indigo Grand Cayman A boutique hotel inspired by the local neighborhood, blending island stories with modern design and vibrant dining experiences. Benefits That Make It Worth the Move We want your transition to be as smooth as possible and your experience truly rewarding. Here’s what we offer our international team members: • Work Permit – Processing and fees fully covered, • Flights – Relocation airfare covered up to USD $1800, • Accommodation – 2 weeks on arrival, extendable to 3 weeks, • Meals – Complimentary meals during workdays, • Uniforms – Provided and professionally laundered, • Health Insurance – 100% covered for managers; 50% covered for non-management roles, • Vacation – 2 weeks paid leave annually, • Pension – 5% employer match after 9 months, • Overtime Pay – 1.5x for hours over 9/day or 45/week, • Public Holidays – 2x pay on 12 official holidays, • Hotel Discounts – IHG staff rates worldwide, • Dining Discounts –50% off at Seafire and Indigo restaurants; 50% off dining when traveling on employee rate, • For Managers Only – Dry cleaning of professional clothing; Garage parking; Access to hotel gym Be Part of Something Global With over 6,000 hotels in 100+ countries, IHG offers a world of opportunities. Grow your career while delivering True Hospitality for Good. Stay Tuned Details for our September webinar and October recruitment event will be announced soon. Don’t miss your chance to work in one of the world’s most beautiful destinations.
About the job Some of your responsibilities include: Greet and welcome our guests and promptly serve them food and beverages. Create cocktails, Pour drinks, using standard pour according to specifications, receive and process orders in the POS system with accuracy. Serve food and drinks to guests, along with filling orders for the servers. Notify a manager if a guest is becoming intoxicated or rude to other guests. Fill and clean ice bins, clean and empty trash cans, change kegs, stock beer and wine coolers. Clean shelving, stainless steel, mixers, cups, blenders, and soda guns. Follow uniform and grooming specifications. Maintain cooperative communication with support crew and management. Unpack deliveries and stock the bar. We all wear multiple hats here at Hotel Indigo. You may need to take on responsibilities outside of this job post at times, as we all do. 8$ per hour + Gratuity range 12$/14$ per hour + tips Work permit costs and processing Plane tickets for relocation to Cayman covered up to USD $1800 2 weeks accommodation upon arrival (can be extended up to 3 weeks if needed) Employee canteen for complimentary meals during work days Uniforms provided and laundered Medical insurance (employee premium covered at 50% for non-mgmt roles; 100% for management) 2 weeks paid vacation Pension: 5% match after a 9-month grace period Overtime pay (x1.5 of hourly rate) over 9 hours per day or 45 hours per week Double pay (x2 of hourly rate) on public holidays (12 per year); Hotel discounts in IHG Hotels worldwide 50% discount in Kimpton Seafire & Hotel Indigo Restaurants, plus 50% discount in Restaurants when traveling and staying in the hotel on an employee rate Managers: Dry cleaning of professional clothing, parking in garage, use of hotel gym Department: Bar About you 3 years of cocktail bartending & Front of House experience is preferred. Passion for crafting and personalizing guest experiences. Excellent knowledge of cocktails, techniques, wine and spirits. Great communication and presentation skills. Knowledgeable of credit card and cash handling procedures, as well as recording accurate tip-out sheets, and calculating accurate bill amounts. Food Handler and Alcohol Serving Certifications (if applicable). Flexible schedule and are able to work evenings, weekends, and holidays when needed. Language required: English. The company Your Hospitality Career in Paradise Starts Here Join the teams at Kimpton Seafire and Hotel Indigo Grand Cayman, two standout IHG properties in the Caribbean, as they gear up to recruit hospitality talent from Europe this fall. Upcoming Events • Webinar – September 16th, 2025 at 3:00 p.m. CET, • Recruitment Event – October 2025 (Location to be announced) Work Where It Feels Like Vacation Live and work in the stunning Cayman Islands, surrounded by white-sand beaches, turquoise waters, and a vibrant culture. This is more than a job — it’s a lifestyle. About the Properties: Kimpton Seafire Resort + Spa A luxury beachfront resort on Seven Mile Beach, known for bold design, tropical gardens, and unforgettable sunsets. Hotel Indigo Grand Cayman A boutique hotel inspired by the local neighborhood, blending island stories with modern design and vibrant dining experiences. Benefits That Make It Worth the Move We want your transition to be as smooth as possible and your experience truly rewarding. Here’s what we offer our international team members: • Work Permit – Processing and fees fully covered, • Flights – Relocation airfare covered up to USD $1800, • Accommodation – 2 weeks on arrival, extendable to 3 weeks, • Meals – Complimentary meals during workdays, • Uniforms – Provided and professionally laundered, • Health Insurance – 100% covered for managers; 50% covered for non-management roles, • Vacation – 2 weeks paid leave annually, • Pension – 5% employer match after 9 months, • Overtime Pay – 1.5x for hours over 9/day or 45/week, • Public Holidays – 2x pay on 12 official holidays, • Hotel Discounts – IHG staff rates worldwide, • Dining Discounts –50% off at Seafire and Indigo restaurants; 50% off dining when traveling on employee rate, • For Managers Only – Dry cleaning of professional clothing; Garage parking; Access to hotel gym Be Part of Something Global With over 6,000 hotels in 100+ countries, IHG offers a world of opportunities. Grow your career while delivering True Hospitality for Good. Stay Tuned Details for our September webinar and October recruitment event will be announced soon. Don’t miss your chance to work in one of the world’s most beautiful destinations.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Conference Director to join the opening team at SLS Barcelona. Under the guidance of the Director of Sales, you will support the Director of Sales in leading and managing all conference operations at our hotel. You will be responsible for overseeing the planning, coordination, and execution of all conferences and events hosted at SLS Barcelona. Cultivate and maintain strong relationships with clients, understanding their needs and ensuring their expectations are met or exceeded. Develop and implement comprehensive strategies for conference and event services that align with the hotel's business goals and enhance its reputation. Prepare and manage budgets for conferences and events, ensuring financial targets are achieved and resources are utilized efficiently. Collaborate to develop and execute promotional strategies to attract clients and maximize event bookings. Conduct post-event evaluations to assess success, gather client feedback, and identify areas for improvement. Maintain high standards of service quality and guest satisfaction, addressing any issues or concerns promptly and effectively. Lead and manage a team of conference executives and support staff, delegating tasks and responsibilities as needed to ensure smooth execution of events, groups handover from the beginning through all event planning stages, final agenda and services confirmation, until the final invoice. Qualifications What we are looking for... Degree in Hotel Management or related studies. +3 years of experience in hospitality/luxury Events or Sales & Marketing department. Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required. Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. Innovative and insightful. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other, and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Event The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
🧖♀️ Masajista y Esteticista – ROC Nature (Barcelona) En ROC Nature, centro especializado en bienestar y estética, buscamos incorporar a nuestro equipo una Masajista y Esteticista con motivación, empatía y pasión por el cuidado de las personas. ✨ Funciones principales: • Realización de masajes relajantes y tratamientos de quiromasaje., • Tratamientos faciales y corporales personalizados., • Depilación láser y manejo de aparatología estética., • Asesoramiento a clientes sobre servicios y productos., • Contribuir a mantener un ambiente de trabajo positivo y orientado al bienestar. 📅 Horario: • Lunes a viernes: 16:00h – 21:00h., • Sábados alternos: 10:00h – 15:00h y 16:00h – 19:00h., • Posibilidad de ampliar la jornada en el futuro. 📑 Requisitos: • Formación mínima: Grado Superior en Estética., • Experiencia mínima de dos años en el puesto., • Se valorará muy positivamente contar con título de Quiromasaje., • Castellano y catalán (imprescindible)., • Habilidades: trato excelente al cliente, empatía, trabajo en equipo, buena presencia y ganas de aprender. 💰 Condiciones: • Contrato indefinido., • Salario: 1.050€ netos/mes + comisiones por venta de productos y bonos., • Formación interna continua para potenciar tu crecimiento profesional. 📍 Ubicación: Zona Vall d’Hebron, Barcelona. Muy bien conectado, cerca de transporte público.
About the job Some of your responsibilities include: Assist Senior Chefs with inventory/ordering. Assist Senior Chefs with running the expo lines. Assist Senior Chefs with drafting culinary schedules. Provide excellent quality and presentation of all food to the guests in a timely manner. Stock and maintain sufficient levels of food products at line stations to assure a smooth service period. Item specifications, including preparation, execution, and presentation will be provided to you. Know and comply consistently with standard portion size, cooking methods, quality standards, kitchen rules, policies and procedures. Prevent the spoiling and contamination of foods by implementing proper sanitation practices while ensuring compliance with policy and health regulations. Maintain a clean workstation area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. Assist in the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and prep area. Report any maintenance or repairs needed to the Executive Chef. Follow departmental policies as well as restaurant rules and regulations set forth in the Employee Handbook and by management. Number of positions: 2 13$/ hour + Gratuity range 10$/12$ per hour Work permit costs and processing Plane tickets for relocation to Cayman covered up to USD $1800 2 weeks accommodation upon arrival (can be extended up to 3 weeks if needed) Employee canteen for complimentary meals during work days Uniforms provided and laundered Medical insurance (employee premium covered at 50% for non-mgmt roles; 100% for management) 2 weeks paid vacation Pension: 5% match after a 9-month grace period Overtime pay (x1.5 of hourly rate) over 9 hours per day or 45 hours per week Double pay (x2 of hourly rate) on public holidays (12 per year); Hotel discounts in IHG Hotels worldwide 50% discount in Kimpton Seafire & Hotel Indigo Restaurants, plus 50% discount in Restaurants when traveling and staying in the hotel on an employee rate Managers: Dry cleaning of professional clothing, parking in garage, use of hotel gym Department: F&B kitchen About you 3 years of previous experience in a restaurant and/or culinary experience in a high volume, full service restaurant is preferred. Time management and organizational ability required for high quality food production. Ability to work with minimal direction or supervision to complete assigned tasks. Food Handler Certification (if applicable). Trained in knife skills and basic kitchen equipment usage. Able to multitask in a dynamic and fast-paced environment. You are able to establish a positive rapport with many types of personalities. Flexible schedule, able to work evenings, weekends, and holidays when needed. Language required: English. The company Your Hospitality Career in Paradise Starts Here Join the teams at Kimpton Seafire and Hotel Indigo Grand Cayman, two standout IHG properties in the Caribbean, as they gear up to recruit hospitality talent from Europe this fall. Upcoming Events • Webinar – September 16th, 2025 at 3:00 p.m. CET, • Recruitment Event – October 2025 (Location to be announced) Work Where It Feels Like Vacation Live and work in the stunning Cayman Islands, surrounded by white-sand beaches, turquoise waters, and a vibrant culture. This is more than a job — it’s a lifestyle. About the Properties: Kimpton Seafire Resort + Spa A luxury beachfront resort on Seven Mile Beach, known for bold design, tropical gardens, and unforgettable sunsets. Hotel Indigo Grand Cayman A boutique hotel inspired by the local neighborhood, blending island stories with modern design and vibrant dining experiences. Benefits That Make It Worth the Move We want your transition to be as smooth as possible and your experience truly rewarding. Here’s what we offer our international team members: • Work Permit – Processing and fees fully covered, • Flights – Relocation airfare covered up to USD $1800, • Accommodation – 2 weeks on arrival, extendable to 3 weeks, • Meals – Complimentary meals during workdays, • Uniforms – Provided and professionally laundered, • Health Insurance – 100% covered for managers; 50% covered for non-management roles, • Vacation – 2 weeks paid leave annually, • Pension – 5% employer match after 9 months, • Overtime Pay – 1.5x for hours over 9/day or 45/week, • Public Holidays – 2x pay on 12 official holidays, • Hotel Discounts – IHG staff rates worldwide, • Dining Discounts –50% off at Seafire and Indigo restaurants; 50% off dining when traveling on employee rate, • For Managers Only – Dry cleaning of professional clothing; Garage parking; Access to hotel gym Be Part of Something Global With over 6,000 hotels in 100+ countries, IHG offers a world of opportunities. Grow your career while delivering True Hospitality for Good. Stay Tuned Details for our September webinar and October recruitment event will be announced soon. Don’t miss your chance to work in one of the world’s most beautiful destinations.
Se busca recepcionista para turno de tarde. Con experiencia en atención al publico, dotes comerciales, multitarea. Dominio de ingles y catalán. Office e informática nivel usuario. Incorporación el 1 de septiembre.
About the job POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Spa Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
NICK Spa&Sports Club, por ampliación de instalaciones, busca incorporar a su equipo un técnico en Mantenimiento. Candidato ideal: • Conocimientos sobre control y prevención de legionela., • Conocimientos sobre el mantenimiento de instalaciones con SPA y piscinas., • Experiencia previa en mantenimiento de gimnasios, hoteles o grandes edificaciones., • Habilidades en mantenimiento generalista (carpintería, albañilería, electricidad, fontanería, y pequeñas labores de jardinería). Tareas diarias: • Verificar y ejecutar el plan de mantenimiento preventivo y correctivo, • Inspeccionar el estado de las instalaciones, maquinaria y equipos del Centro, • Ejecución de reparaciones de mantenimiento corriente de los edificios en coordinación con las necesidades transmitidas por los demás departamentos del gimnasio, así como de acuerdo con las necesidades encontradas tras la ejecución de los planes de mantenimiento preventivo., • Mantener y supervisar diariamente las instalaciones de agua del gimnasio (piscinas y spa), • Mantener informado a la Dirección sobre el estado de las instalaciones y sobre las futuras necesidades y tareas del edifico. Buscamos a una persona dinámica, con autonomía y responsabilidad de mantener un gimnasio Premium a la altura, con capacidad de aprendizaje y adaptación y orientado al servicio y al detalle. Número de vacantes: 1 Imprescindible: Tener experiencia demostrable Dominar tareas de electricista y fontanería Ser una persona MUY ordenada, observadora, pulida, acostumbrada a trabajar en equipo,con mucha energía y con alta motivación por trabajar. Jornada completa Salario según convenio INCORPORACIÓN INMEDIATA
About the job POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
Prestigioso centro de Masajes y Spa, situado en el centro de BARCELONA seleccionar Masajista titulada con experiencia. ofrecemos contrato de trabajo e incentivos. Incorporación inmediata.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Guest Experience Supervisor to join the opening team at SLS Barcelona. Under the guidance of the Front of House Manager, the Guest Experience Supervisor will oversee the daily operations of the Guest Experience department, ensuring that every interaction is in line with the SLS brand standards. Provide services that are above and beyond for customer satisfaction and retention. Accommodate general and unique requests. Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics. Provide information on hotel services and facilities. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc. Facilitate the integration of new hires into the department through orientation programs and tailored training initiatives to enable successful job performance. Qualifications What we are looking for... Degree with emphasis in Hospitality management. +2 years experience in hospitality within hotels in a similar role. High level of energy and motivation with a proven track record of living the company's values. Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Guest Relations The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
📢 ¡Estamos buscando un/a Oficial de Peluquería para unirse a nuestro equipo! 💇♀️✨ En nuestra peluquería orgánica, ubicada en el Barri de Gràcia, buscamos una persona apasionada por el mundo de la belleza y el cuidado capilar, con don de gentes y ganas de trabajar en equipo. 🔎 Requisitos: ✅ Experiencia en técnicas de corte, mechas y peinado. ✅ Valorable conocimiento en barros capilares y tratamientos orgánicos. ✅ Valorable experiencia en Spa Capilar / Head Spa / Hair Spa. ✅ Actitud proactiva, ganas de aprender y aportar al equipo. 🎯 Ofrecemos: 🌱 Formación continuada en técnicas orgánicas y tendencias de peluquería. 💆♀️ Un ambiente de trabajo excelente, con un equipo cercano y profesional. 📍 Ubicación en el corazón del Barri de Gràcia, Barcelona. Si te apasiona la peluquería natural y quieres crecer en un entorno profesional y humano, ¡queremos conocerte! 💚 ¡Te esperamos! ✂️
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Front Office Agent to join the opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. Deal with the arrival and departure processes for all guests, ensuring the accuracy of data in all systems. Greet and assist guests in a warm, courteous, and professional manner. Handle cash and credit transactions, ensuring the accuracy of guest billing. Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions. Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Ensure all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Report any issues to the correct department and check to ensure the work has been completed. Ensure that the reception and public areas are clean, tidy and presentable at all times. Qualifications What we are looking for... Minimum of 2 years of Front Office experience, preferably in an upscale or lifestyle brand hotel. Previous experience with pre-opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Ability to multitask and work in a fast-paced environment. Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Reception The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
puesto de trabajo para un spa capilar, brindar una experiencia increíble a nuestros clientes. Nociones de lavar cabeza, masajes y relax.
About the job POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
En Prettify, cadena de salones especializada en uñas, pedicura spa, cejas y pestañas, estamos en plena expansión y buscamos incorporar una persona con perfil administrativo-contable y gran capacidad organizativa para asumir el rol de Responsable de Operaciones, trabajando en coordinación directa con el equipo de dirección. Responsabilidades principales: Supervisión de cierres diarios y mensuales de caja (efectivo, tarjeta, sistema). Gestión de facturas, cobros, pagos, conciliaciones y coordinación con la gestoría. Organización y control de agendas, horarios, vacaciones y personal. Coordinación y revisión del trabajo del equipo de soporte administrativo en prácticas. Apoyo en la resolución de incidencias operativas. Elaboración de informes de seguimiento y propuestas de mejora. Perfil ideal: Formación en Administración, Contabilidad o Gestión de Empresas. Experiencia previa en gestión administrativa y operativa (retail, restauración, estética…). Dominio de herramientas de ofimática y gestión (Excel, Google Drive, herramientas contables). Perfil organizado, resolutivo, con visión analítica y capacidad de coordinación. Buenas habilidades interpersonales para trabajar con distintos equipos. ✨ Ofrecemos: Contrato estable a jornada completa. Oficina en Barcelona + visitas ocasionales a los salones. Buen ambiente, equipo consolidado y marca en plena expansión. Salario: 28.000 € – 32.000 € brutos/año, según experiencia.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Sales Coordinator to join the opening team at SLS Barcelona. Under the guidance of the Director of Sales, you will be responsible for coordinating and executing events, ensuring exceptional service and satisfaction for all our guests. Work in a timely manner to execute and distribute all Banquet Event Orders (BEO), contracts and rate agreements as designated by sales. Maintain group blocks, rooming lists and reservations in system. Assist the client and negotiate guest room rates, meeting room rental, food and beverage prices, function space, and/or hotel services within approved booking guidelines. Quotations follow-ups. Assist with on-site meetings as needed. Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. Assist the sales team in generating leads, prospecting new clients, and maintaining relationships with existing clients. Coordinate sales appointments, meetings, and site inspections for clients and the sales team. Prepare sales presentations, proposals, contracts, and other documentation as needed. Respond promptly to inquiries and requests from clients, providing accurate information about hotel services, amenities, and pricing. Qualifications What we are looking for... Degree in Hospitality Management, Sales or related field. +2 years of experience in luxury events or sales within the hospitality industry. Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. Innovative and insightful. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Sales The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
La principal tarea será la realización de masajes y tratamientos corporales y faciales profesionales a los Clientes. El/la terapeuta de SPA debe estar capacitado en diferentes modalidades de masaje y poseer un conocimiento general de tratamientos corporales. Mantener una actitud positiva y disponer de habilidades de comunicación y ser capaz de aprender los conocimientos necesarios de productos y servicios para proporcionar eficazmente soluciones de bienestar para satisfacer las necesidades de los Clientes. Posibilidades reales de promoción. Se valorará mucho tener don de gentes y poseer dotes comerciales. Formación inicial y contínua. Turnos: Viernes por la tarde, sábados día completo y domingos por la mañana. En los meses de julio y agosto, posibilidad de ampliar horario entre semana por la mañana.
About the job POSITION SUMMARY Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education : High school diploma or G.E.D. equivalent. Related Work Experience : At least 1 year of related work experience. Supervisory Experience : No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Purchasing Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events