Quality Manager / Responsable Qualité
il y a 3 jours
Bordeaux
Quality Manager ABOUT VELA VELA is a sailing shipping company committed to a massive reduction in environmental and social impact. We firmly believe that global trade can be ethical, efficient and committed to the planet. By combining innovation and respect for planetary boundaries, we offer a sustainable alternative to traditional maritime and air transport. Our mission? To decarbonize transport between continents without compromise. So, if you are ready to embark on a business adventure that makes sense, keep reading! VELA offers international freight 100% powered by the wind for a highly decarbonized, fast and reliable service. Specialized in high added-value products, VELA positions itself as a sustainable and socially responsible alternative to conventional air or sea freight solutions to enable shippers to reduce their environmental footprint. By focusing first on the Europe-USA route, VELA is able to connect both continents in less than 15 days, and will later open new seaways to scale its mission: lower massively the impact of global transportation. THE ROLE Position Overview As Quality Manager, you are the guardian of VELA’s quality management system and the cross-functional orchestrator of high-standard, regulated execution. Your role is to ensure that VELA operates and continuously improves in line with: • Applicable GDP (Good Distribution Practice) requirements for pharmaceutical - and other demanding customers such as the luxury industry - transport and distribution, • Customer expectations (external audits, client SOPs, quality agreements), • A quality management aligned with ISO 9001 principles (process approach, risk-based thinking), supporting our internal execution excellence system. Key Responsibilities Quality Management System & ISO 9001 alignment (Company Wide) • Lead quality governance: daily/weekly follow-up of action plan, change controls, and customer SOPs, • Ensure documentation is up to date, accessible, traceable, and approved, • Lead cross-functional quality routines (performance reviews, risk reviews, action tracking) integrated into company management, • Finalize, structure and maintain the VELA QMS aligned with ISO 9001 process thinking and GDP expectations on responsibilities and risk management, • Conduct on-site internal audits as needed (at the harbor, in the warehouses, on the vessel, within our partners network) GDP Compliance & SOP System (“Pharma grade” operations) • Act as the quality focal point for operations: validate and maintain critical SOPs and ensure their proper application (ports, handling, documentation, security, temperature control), • Oversee pharma cold chain compliance: monitoring, calibration, excursion management, data review, and provision of evidence to customers when required, • Ensure control of outsourced activities: quality requirements in contracts and audit of the critical suppliers and subcontractors, • Lead non-conformities (deviations, temperature excursions, documentation errors) resolution process in near real time: containment, investigation, regular customer communication in close collaboration with Account Managers, • Lead the client complaints process and define the corrective and preventive actions needed to solve the root causes, • Lead the quality crisis process with the key peoples, • Build and maintain an up-to-date audit pack (QMS overview, SOPs, training records…), • Prepare and manage customer quality interactions: audit responses, alignment on Quality Agreements, follow-up of open points, • Orchestrate preparation for planned internal and external audit milestones, • Industrialize quality scalability: more vessels, more ports, more partners without a rise in non-quality, • Structure the VELA execution excellence system Skills & Experience • Strong experience in high-standard, regulated quality systems (e.g. pharma 4PL, large pharma company or pharma supply-chain broader ecosystem), with hands-on exposure to GDP/GxP, audits, and deviation, • Proven ability to design and operate a risk-based QMS (detailed SOPs, documentation management, employee training, continuous improvement) compliant with GDP and consistent with ISO 9001, • GDP expertise: transport conditions control, storage qualification (temperature mapping, seasonal and representative live testing), excursion management, customer evidence, • Risk Management: ability to use risk analysis tools and adapt the level of formality to risk, • Documentation & data integrity: strong documentation discipline, traceability, version control; ability to work with IT on document management tools, • Cross-functional influence: enforce standards without authoritarianism, improve systems without bureaucracy, • Quality crisis management: containment, communication, decision-making, and disciplined closure, • You are fluent in spoken and written English and proficient with office and IT tools;, • Your rigor, responsiveness, and capacity for analysis and synthesis, combined with interpersonal skills, will enable you to succeed in your missions., • A sense for sailing is a plus :) WHAT WE OFFER • A good dose of adventure, • The opportunity to contribute directly to a future project that aims to transform the shipping industry while having a concrete impact on environmental protection, • A dedicated & GdP-approved quality management system, • A dynamic, entrepreneurial and committed work environment, where your ideas and initiatives will be valued, • A formative experience alongside a passionate and experienced team, • A demanding yet caring environment JOB LOCATION You would be working from our offices in Bordeaux, France SALARY The compensation consists of a fixed basic wage and a performance related bonus. The package will be commensurate with experience. APPLICATION Send your CV and cover letter to with the subject line "Application - Quality Manager". We look forward to hearing about your background and motivations!
Art, Médias, Design
Bâtiment et Travaux
Chauffeur et Livraison
Chef et Cuisinier
Commerce de détail
Comptabilité et Finances
Divertissement
Gestion
Industrie et Production
Ingénierie
Nettoyage et Entretien
Secrétariat et Administration
Serveurs
Service à la clientèle
Soins aux enfants
Soins de santé
Sécurité
Vente et Marketing
Éducation
Page 2