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___ is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more ___ Our ___ culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Join our innovative France Local Response Team in Les Ulis, where you'll be a key contributor in delivering outstanding customer experiences by leveraging deep process expertise and demonstrating exceptional operational excellence. Collaborate with a select group of top-tier professionals to provide comprehensive customer support, where precision and timely delivery are our hallmarks of success. We're seeking an adaptable professional who excels in collaborative environments, transforming complex challenges into innovative solutions. A strong customer-centric approach and agility in navigating organizational changes are critical to success. The candidate will be responsible to manage customers located in France. Responsibilities • Interfacing with existing or potential customers, sales and/or service representatives and partners to handle a variety of pre-sales or post-sales enquiries via phone and e-mail., • Inquiry qualification., • Resolves problems by applying established policies, procedures and tactics., • Strategically address complex administrative challenges by applying comprehensive customer service expertise, consistently delivering innovative solutions that surpass client expectations., • Determines and develops approaches to administrative customer service assignments., • Evaluate further customer needs and route queries that require further investigation to the appropriate Team., • Log Interactions and outcome in the appropriate system., • In addition to the prompt reaction to customer request, collect customer feedback and identify business opportunities., • Handle customer supplier registration / questionnaire requests., • Identify and work on process improvements. Qualifications • Proficiency French is a must and Spanish and German nice to have., • Requires previous experience in customer facing environment., • Excellent Communication skills, verbal and written., • Strong Customer care attitude., • Ability to work in a demanding multi-tasking environment., • Planning and ability to escalate issues appropriately., • Teamwork attitude in dynamic company., • Able to take initiative when the situation demands., • Ideal candidates possess a robust 5+ years of professional experience, showcasing a demonstrated track record of excellence in customer-centric roles and transformative service delivery.

Manpower CABINET EXPERTS SALES & MARKETING PARIS recherche pour son client, un acteur des Data Centers, un Responsable service client - Customer Service Manager (H/F). Le Customer Success Manager assure la satisfaction, la fidélisation et le développement des clients, les accompagne après le dép

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Customer Care / Services / Aftermarket , Pieces Rechange. Membre du Comité de Direction France, vous prenez en charge l’ensemble des activités Customer Care / Services et pilotez une organisation de plus de 50 collaborateurs, répartis sur le territoire. Définir et déployer la stratégie Custo

Export Customer Service Manager H/F. Notre travail quotidien consiste à améliorer la qualité des soins aux patients en contribuant à la réussite de la procédure chirurgicale et en développant des dispositifs médicaux performants et des services associés. Rattaché(e) à la Responsable Servi

Being part of the EMEA Operations Team in Paris and reporting to the Operation Director, the Senior Customer Service Representative will be responsible for providing the best customer service to our key accounts in the EMEA region, ensuring on time deliveries and orderbook integrity. Handle complex

Responsabilités, non limitées à Définir et déployer la stratégie Customer Care & Services en cohérence avec la vision France et Groupe,Piloter les activités SAV, support technique, pièces de rechange, contrats de services,Développer et structurer l’offre services (contenu, pricing, v

Vous souhaitez développer vos compétences en gestion administrative au sein d’une structure dynamique et formatrice ? Rejoignez un de nos partenaires en alternance dans les Yvelines, tout en préparant votre.Pigier Saint-Quentin-en-Yvelines.Assurer le suivi administratif des dossiers clients et

Mise en page, lecture et diffusion des courriers RAR et courriers simples (diffusion par mail et sur une plateforme de la poste).Suivi des courriers RAR sur tableau excel.Archivage courriers sur réseau.Factures diverses et archivage.Situations de travaux à mettre en forme, à diffuser et à archiv