Host/Hostess - UK - Big Mamma Group

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we have been bringing bold Italian flavours, 100% homemade food and vibrant, high energy kitchens to life across our restaurants worldwide. Our mission? To share authentic Italian dishes in beautifully designed spaces, always with big smiles. Join our amazing team as our Chef de Partie -- Hot Section. YOUR MISSION You will be part of a BIG MAMMA kitchen team. You will oversee the hot section, preparing our authentic Italian dishes from scratch with consistency, speed and precision. You will: • Oversee the hot section during prep and service, • Prepare dishes following our authentic recipes and quality standards, • Communicate regularly with kitchen management, • Support onboarding and training of new chefs, • Ensure the section runs smoothly during busy services, • Respect health and safety standards at all times, • Maintain cleanliness and organisation in the kitchen, • Bring leadership, energy and a problem solving mindset to every shift, • Help create the best moment of our guests' day, one plate at a time You will embody Big Mamma values: warm and professional attitude, strong team spirit and the ability to support your colleagues during busy services. YOUR SKILLS • Big smile and real passion for Italian food, • Previous experience as a Chef de Partie in a large and busy section, • Excellent knowledge of Italian cuisine, • Strong teamwork, leadership and communication skills, • Proactive attitude and great energy during high volume services, • Flexible availability, including evenings and weekends OUR OFFER • Permanent, full time position, • 5 working days per week with 2 days off, • Tasty staff food served family style and 15% employee discount, • Open Up. Free, confidential mental health and wellness support, • Wagestream. Financial well being platform that allows you to access your wages between paydays, • Regular training and real growth opportunities, • Mobility across our UK restaurants with opportunities to work worldwide BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We're now looking for a Food and Drinks Runner to join our team! The role As a Food and Drinks Runner at Big Mamma, you'll support the floor team by delivering a smooth, energetic and friendly service to every guest. You will: • Run food and drinks, and serve wine, desserts and pasta directly to our guests, • Open and close the floor, polish cutlery and fold napkins, • Support your colleagues during service with a positive and proactive attitude, • Create memorable moments for guests with a warm, friendly and professional approach About you • Passion for Italian food and excellent customer service, • High energy, proactive attitude and team spirit, • Previous experience in hospitality, • Strong communication skills, • Flexible availability, including evenings and weekends What Big Mamma offers • Permanent, full-time position, • £15.21 per hour + Tronc Point, • Daily staff meals, • 15% discount across all Big Mamma restaurants (UK and Ireland), • £500 employee referral bonus, • Wagestream -- access your pay between paydays, • Continuous training and career progression, • Mobility across UK and European venues Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy kitchens to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We're now looking for a Demi Chef -- Hot Section to join our kitchen team! The role As a Demi Chef in the Hot Section at Big Mamma, you'll work in fast-paced, ambitious kitchens preparing authentic Italian dishes from scratch, ensuring quality, consistency and presentation. You will: • Prepare hot section dishes following Big Mamma recipes and standards, • Work alongside the Chef de Partie, supporting prep, service, and training of new chefs, • Support the kitchen team during busy services with a positive, proactive attitude, • Create memorable moments for guests through your craft and professionalism About you • Previous experience as a Demi Chef, • Strong knowledge of Italian cuisine, • Excellent teamwork, leadership and communication skills, • High energy, reliability and a proactive attitude, • Flexible availability, including evenings and weekends What Big Mamma offers • Permanent, full-time position, • £17.21 per hour + Tronc Point, • Daily staff meals, • 15% discount across all Big Mamma restaurants (UK and Ireland), • Wagestream -- access your pay between paydays, • Continuous training and career progression, • Mobility across our UK and worldwide restaurants BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We're now looking for a passionate Waiter/Waitress to join our team! The role As a Waiter/Waitress at Big Mamma, you'll be part of our energetic front-of-house team, delivering memorable experiences to every guest. You will: • Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments, • Master our menu, including dishes, wines and cocktails, • Open and close your section of the floor with professionalism, • Support your colleagues during service and contribute to a positive, high-energy environment, • Create memorable moments for our guests with a warm, friendly and professional attitude About you • Passion for Italian food and excellent customer service, • High energy, proactive attitude and team spirit, • Strong communication skills and previous experience as a waiter/waitress in a busy restaurant, • Flexible availability, including evenings and weekends What Big Mamma offers • Permanent, full-time position, • 5-day working week with 2 days off, • Daily staff meals, • 15% discount across all Big Mamma restaurants (UK and Ireland), • £500 employee referral bonus, • Wagestream -- access your pay between paydays, • Continuous training and career progression, • Mobility across UK and European venues Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Host Doorman, you are the first and last impression of the restaurant — a key figure in setting the tone for every guest’s experience. Positioned at the entrance, you will deliver a warm, confident, and polished welcome while maintaining organisation and flow at the door. This role combines the presence and awareness of a traditional doorman with the engagement and guest focus of a host. You will actively greet and engage guests on arrival, manage queues calmly during busy service periods, and ensure the entrance remains inviting, organised, and reflective of the restaurant’s standards. Working closely with the reception and front-of-house teams, you will help coordinate reservations, walk-ins, and wait times to create a seamless and positive arrival experience. Key responsibilities: • Welcome all guests with warmth, professionalism, and genuine hospitality, setting the tone for their dining experience., • Manage guest flow at the entrance, maintaining calm and organised queues during peak service times., • Engage confidently with guests, confirming reservations and directing them appropriately to the host stand or waiting area., • Communicate clearly with the reception team regarding bookings, walk-ins, wait times, and table readiness., • Maintain a visible and reassuring presence at the door at all times., • Ensure the entrance area remains clean, orderly, and aligned with the restaurant’s brand and ambience., • Handle guest queries or concerns politely and efficiently, escalating when necessary., • Monitor capacity levels and support the team in managing busy services professionally., • Assist with departures, thanking guests warmly and inviting them to return. About you: • Previous experience in a high-quality restaurant or hospitality environment in a guest-facing role., • Naturally polite, engaging, and confident when interacting with guests., • Excellent communication and interpersonal skills., • Calm and composed under pressure, with the ability to manage queues while maintaining a welcoming atmosphere., • Impeccable personal presentation aligned with premium hospitality standards., • Observant, proactive, and attentive to detail., • A supportive team player who works closely with reception and front-of-house colleagues., • Passionate about delivering an exceptional first impression and creating a positive dining experience from the moment guests arrive. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Our Front of House team is currently looking for an experienced Reception Supervisor to join the family. Service is always at the forefront so you need to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience extra special. Your Rewards: As a Reception Supervisor, we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in Duck & Waffle or SUSHISAMBA® restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • Cycle to work scheme, • 'Refer-a-friend’ cash incentive scheme, • Employee of the Month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: The Reception Supervisor is responsible for supervising and leading all aspects of the front of house host program. Working closely with the entire management team, the focus will be on staff training, development, scheduling and operational procedures ensuring all Host/Receptionists deliver attentive, courteous and efficient service to guests throughout their dining experience. The role is responsible for assisting the restaurant managers in all aspects of restaurant operation. As a Reception Supervisor, we would love you to have: • At least 2 years of Reception/Host experience in a fast-paced hospitality environment, • Availability to work evenings, weekends and most holidays, • Excellent written and verbal English language communication skills, • Promptly answer phones with appropriate scripting, • Greet guests and seat them at tables or in waiting areas, • Exceptional attention to detail, • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers'; concerns are addressed, • Direct guests to cloakrooms and waiting areas such as Bar and/or lounge, • Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant, • Ability to multi-task and follow directions, • Flexibility in scheduling is strongly preferred Details Salary: Up to £18 / Hour Schedule: Full Time Experience: Minimum 2 years of experience Location: Duck & Waflle Heron Tower, 110 Bishopsgate, London EC2N 4AY UK

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. About the role: • Part time., • Must be available evenings and weekends. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

We have an exciting opportunity for a motivated Host/Hostess to join our passionate team at the newly opened Osteria Angelina. Our restaurant is committed to delivering excellence in both cuisine and service. We take pride in our dedication to providing guests with a memorable and enjoyable dining experience Who You Are: Excellent command of written and spoken English. Customer-focused, viewing every complaint as an opportunity to enhance the guest experience. Thrive in a high-paced environment, ensuring each guest feels special under all circumstances. Mature, patient, and confident with a friendly yet professional communication style. Seven rooms experience preferred.

Your Role: We are currently looking for an experienced Door Host-Hostess to join our SUSHISAMBA family. The Door Host-Hostess are the first and last point of contact our guests face when visiting our venues, this role requires someone who is incredibly dynamic, and leaves a great first and last impression on each and every one of our guests. You will need to be vigilant at all times and highly organised during our very busy periods in directing our guests to the right restaurant/bar locations, informing the relevant restaurant host on who is arriving, and ensuring the operation runs smoothly. Your Rewards: As a Door Host-Hostess, we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the Month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: As a Door Host-Hostess, we would love you to have: • Experience working in a fast-paced environment, • Previous experience in guest services, reception and concierge is advantageous, • Availability to work 5 days a week between (Monday - Sunday), • Good communication skills and passion for the hospitality industry, • A professional appearance, as you are the first impression of the restaurant, • Ability to multi-task and follow directions, • Flexibility in scheduling is strongly preferred, • Activating everything that you do with passion Your Restaurant: SUSHISAMBA 110 Bishopsgate - EC2N 4AY

We’re looking for a full time a Senior Receptionist to join The Ivy Collection. Working closely with the front of house of all reception team ensuring all functions are carried out in accordance with agreed procedures, protocols and time scales. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Receptionist / Senior Receptionist in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style. A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service. Ability to work effectively as part of a team and work on your own initiative. What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job. Meals from our menu and discount in all our restaurants. Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets. A salary you’ll be hard pressed to beat.

We’re looking for a full time Receptionist to join The Ivy Collection. Working closely with the front of house team to make sure high standards are maintained. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Receptionist in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style. A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service. Ability to work effectively as part of a team and work on your own initiative. What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job Meals from our menu and discount in all our restaurants Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets A salary you’ll be hard pressed to beat

Key Responsibilities and Duties Guest Greeting and Seating: Welcoming guests warmly upon arrival, managing the, and walking them to their tables. Reservation Management: Handling phone, online, and in-person bookings, including confirming details and managing walk-ins. Floor Control: Managing the dining room flow, balancing the workload among servers, and ensuring efficient turnover of tables. Wait Time Management: Providing accurate, honest wait times to guests to maintain a positive experience. Customer Service: Acting as the initial contact for customer feedback, questions, or special requests, such as high chairs. Side Work: Maintaining the cleanliness of the entrance area, organizing menus, and sometimes assisting with tasks like rolling silverware.