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35A Gloucester Road, South Kensington, SW7 4PQ, London
Jobs, courses & advice in hospitality • 11-50 Employees
Hiring on JOB TODAY since May, 2022
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About the job Si quieres empezar a formarte en el mundo hotelero, esta es tu oportunidad! Desde CATALONIA HOTELS & RESORT estamos seleccionando estudiantes de TURISMO / HOSTELERIA para realizar prácticas en la recepción de nuestros hoteles de Sabadell (Barcelona). El objetivo es dar soporte a toda el área de Recepción para realizar de manera cualificada, con iniciativa y responsabilidad, la recepción de los clientes y todas las tareas relacionadas con ello. Las principales tareas a desarrollar son las siguientes: • Check-in. • Check-out. • Control y lectura de las llaves de las habitaciones. • Alquiler de cajas de seguridad. • Gestión de incidencias, pero no resolución. • Gestión de equipajes. • Cambios de habitaciones. • Gestión de llamadas a centralita. REQUISITOS • Estudios en turismo. • Inglés medio alto + Otros idiomas valorables. • Orientación al cliente y ganas de aprender. OFRECEMOS • Prácticas remuneradas. • Jornada parcial de mañanas. Number of positions: 2 Remuneradas. NO manutención posibilidad de incorporarse en la empresa una vez finalizadas las prácticas TURNOS MAÑANA /TARDE en función de la disponibilidad del estudiante Department: Reception About you Ser estudiante de turismo/hostelería o similar poder firmar un convenio de practicas y ganas de aprender Languages required: English and Spanish. The company Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.
About the job We are looking for a so-positive-it's-infectious Receptionist to join us at The Hoxton, Shoreditch. You will be responsible for providing a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return. The Hoxton, Shoreditch, is where The Hoxton was born. It’s where we first set out to do things a little differently, breaking rules about ‘the way things are done’. Originally a car park, it now offers 210 rooms, The Apartment, our meetings & events concept, and an open lobby, café & restaurant where you can feel the hustle and energy of Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to. Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures. Responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float. Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures. Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures. Ensures all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately. Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests. Ensure the Reception desk is clean, tidy and presentable at all times. You will be a member of the hotels’ crisis and fire teams. Qualifications It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional InformationWhat's in it for you... Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Hotel Brand: Kimpton Location: Spain, Mallorca Hotel: Aysla Mallorca (PMIMS), Avenida del Golf,, 37 Santa Ponsa – Calvia,, 07180 SOBRE NOSOTROS Kimpton Aysla Mallorca es un santuario de calma y bienestar, ubicado entre el exuberante follaje del soleado sur de Mallorca. Una visión progresiva del estilo de vida de club de campo, donde el ocio activo se encuentra con la total relajación, y los toques de tradición se mezclan con los valores modernos. Este es el lujo del estilo de vida moderno, a la manera de Mallorca. DIFFERENCES MAKE A DIFFERENCE. Estamos comprometidos a crear una cultura que refleje la diversidad de nuestros huéspedes del hotel y el restaurante. Con ese objetivo en mente, animamos a cada uno de nuestros empleados a comprender, aceptar y celebrar las diferencias entre las personas. Esto incluye diferentes personalidades, estilos de vida, formas de trabajar, educación y experiencia. También damos la bienvenida y abrazamos a personas de todas las razas, etnias, edades, religiones, capacidades físicas, orientaciones sexuales, identidades de género y géneros. Be Yourself - Lead Yourself - Make it Count. ¿EN QUÉ CONSISTE LA POSICIÓN? Como Ayudante de Cocina, tu pasión por realizar presentaciones llamativas y sabrosas hará que la experiencia de nuestros huéspedes sea magnífica cada vez que visiten nuestros restaurantes. Reportarás al Jefe de Cocina. FUNCIONES Llevar a cabo todas las elaboraciones de los platos siguiendo los estándares de presentación y elaboración marcados. Asegurar que la cocina, así como las zonas de almacenamiento de alimentos y productos, están en perfecto estado de limpieza y orden. Mantener controlado el stock de alimentos y productos necesarios para realizar todas las elaboraciones, reportando cuando sea necesaria la compra de nuevos productos. Cumplir con toda la normativa de APPCC. Colaborar con el departamento de restaurante para que el servicio sea fluido en todo momento. Reportar cualquier incidencia relacionada con las zonas de almacenamiento y neveras al departamento de mantenimiento cuando sea necesario. ¿QUÉ ESPERAMOS DE TI? 2+ años de experiencia en hotel/restaurante gastronómico como ayudante de cocina. Proactivo/a, positivo/a, energético/a, dinámico/a, empático/a, con capacidad de trabajo en equipo y pasión por el servicio. ¿QUÉ PUEDES ESPERAR DE NOSOTROS? Descuento en alojamientos de todo el mundo Programa de reconocimiento de empleados. Manutención los días de trabajo. Uniforme y lavandería. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Department: F&B kitchen About you Language required: Spanish. The company Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself – Lead Yourself – Make it Count
About the job Desde CATALONIA HOTELS & RESORTS precisamos incorporar AYUDANTES DE COCINA para nuestro hotel GRAN VIA BILBAO, ubicado en el centro de la ciudad de Bilbao. TAREAS PRINCIPALES: - Preparar y cocinar los alimentos para el buffet de desayuno. - Cortar chacina. - Elaboración de postres como natillas, flanes... - Asegurar la reposición continua de los alimentos durante el servicio, gestionando las bandejas. - Reposición de mercancía. - Hacer buen uso de la maquinaria. - Mantener limpio y en buen estado el lugar de trabajo. REQUISITOS: - Experiencia previa como cocinero/a en buffet, restaurante o en un puesto similar (preferentemente en el área de desayunos). - Habilidades de organización, gestión del tiempo y resolutivas. - Conocimiento de las normativas de higiene y seguridad alimentaria. - Actitud positiva y capacidad para trabajar en equipo. - Flexibilidad para trabajar en turnos matutinos y fines de semana. - Se valorará la formación en hostelería o cocina. OFRECEMOS: · Contrato de 40h semanales. · Estabilidad laboral y salario competitivo. Number of positions: 2 19.000€ - 20.000€ brutos anuales Department: F&B kitchen The company Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.
Restaurant Receptionist / Hostess (Open Table) Full time (45hrs per week) £2000 (AFTER Tax per month) Iconic Italian restaurant Bocconcino Mayfair is looking for charming and experienced receptionist/hostess to join our amazing team! We are looking for staff able to work full time and any days of the week. Open table experience is A MUST.
Restaurant Receptionist required Monday to Friday for our family run restaurant and bar in London EC4. We are looking for someone to fit into our team and work alongside the managers, assisting in the smooth running of the business. General reception duties to include using our Opentable System, administrative tasks, taking care of customers and assisting in all areas of the restaurant. Experience in a similar position would be advantageous. Hours to be Monday to Friday approx 9 – 5, (two of these days working until 7.00pm normally Tuesday and Thursday). Salary will be in the region of £35,000 pa including tronc dependent on experience. Please note this will be paid as hourly pay of £12.00 plus an hourly pay of tronc at approx £5.00 per hour. Monthly pay. Pension 28 days holiday Meal on duty
SNHA is an industry-leading mission-critical design firm. We specialised in designing data centres, and we deliver elegant solutions for technically complex programs for many of the world’s most well-known technology companies. We are a Woolpert company with global reach and have been working on projects throughout Europe and the USA. SNHA is looking for an Office Manager who enjoys organising events, administration and a variety of tasks. This is a part-time role Mondays to Fridays from 9 am to 3.30 pm. Office Manager's main responsibilities: - Coordinate daily administrative support services. - Maintain documentation to ensure corporate compliance. - Induct new staff regarding office facilities and the emergency plan. - Liaise with the landlord completing annual building risk assessments. - Maintain annual office fire and health & Safety risk assessments. - Coordinate with the IT Technician during disruption to business such as transport strikes. - Review current processes and recommend procedural or policy changes to improve operations. - Assess office supply requirements and monitor compliance with the budget provided. - Support the Frankfurt office: supplies/pantry - meeting room booking and meals. - Support the Woolpert Facilities team with the office renewal process or new facilities research in the UK and Europe. - Organise office events (training, corporate, social, etc.) and travel and accommodation for visitors and staff. - Ensure the office environment is welcoming, comfortable, and conducive to productivity. This includes managing office supplies, decor, and amenities. - Support wellness programs and initiatives, such as fitness challenges, mental health workshops, and healthy snack options. - Prepare monthly office expense records for the Finance team. - Quarterly internal auditing of the general office documentation for BMS with coordination of the Senior Architect – Technical Lead. Qualifications - GCSEs – C level or above in English and Maths, or equivalent (Essential). Experience - Two years' experience in office management, including organisation of events, and arrangements for staff travelling and accommodation (Essential). - Experience in working with a matrix organisation (Desirable). Software Skills - Office 365: Outlook, Word, Teams, SharePoint, Adobe (Essential). Main benefits - 31 days of annual leave including eight bank holidays - Vitality membership including private medical insurance and 50 per cent discount for Virgin Active, Nuffield or Pure Gym - Pension scheme - reimbursement of professional bodies’ fees - Cycle To Work scheme - fitness reimbursement scheme - awards for recruitment referrals - hybrid work We offer a friendly and supportive office atmosphere with events and trips throughout the year allowing employees to get to know each other and relax. If this sounds like the opportunity you’ve been looking for, please click the apply for job button below. We reserve the right to close a vacancy when we find a suitable applicant(s); you are therefore advised to apply as soon as possible.
Hi, I am looking for a Restaurant Receptionist for a restaurant located in SE1, London Rota - around 45 hours a week. The restaurant opens from 8am Tuesday to Saturday and from 11:45am Monday and Sunday. Restaurant closes at 10pm and 5pm on Sundays Pay - up to £14.50 p/h plus excess troncs ( this is variable) Restaurant - British fine dining working at high volume. An excess of 400 covers a day There is a a full Reception team working at the restaurant Duties - Welcoming guests, sit them at the table, answer general questions, dealing with bookings (Opentable) Ideal candidate- at least 1 year of experience in a fine restaurant working as Receptionist. Must be well presented, courteous, great at communicating with guests. Willing to extra miles to provide a perfect experience. Availability - priority goes to people available immediately A very good level of English is required This position is full time only No sponsorship available. Ypu must be eligible to work full time in UK woth ko restrictions
We are looking for individuals who are genuinely passionate about providing highest level of service and memorable experiences to our members and their guests from the moment they step foot in the Club until their very last minute with us. Currently hiring for Receptionist positions. Our ideal candidate would have: - Previous experience as Receptionist /Hostess minimum 1 year - Advantage if have used OpenTable before, but not essential - Good computer skills - Great communication skills with guests in person, as well as via phone and emails What we offer : - Monday to Friday (except for private events) - Bank holidays off - Access to the gym - Career growth opportunities - Staff food - Uniform - Various discounts - 50% off when dinning in the restaurant
Three star Hotel in Paddington W2 currently recruiting for an enthusiastic and confident individual to join our reception team immediately. The full time role is for 6 days a week including weekends to work day and night shifts. We are looking for candidates with previous hotel reception experience, however full training is given, with good communication and organization skills. The duties include responding to guests with a friendly attitude, answering telephone calls and email, taking reservations, check-in/out, and take payments and inputting bookings and responding to emails. If you are looking for a stimulating job with a great team then please forward your CV. Thank you
Receptionist 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Receptionist to join our Reception team. The company benefits our Receptionist receives are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Receptionist are: - To welcome members and their guests in a friendly and professional manner. - Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards. - To answer the telephone, take bookings and deal with general enquiries. The Experience & Qualifications required of our Receptionist are: - Significant experience in a similar position is essential - Experience of working in a busy restaurant is advantageous. The working hours: - The role requires flexibility to work 9-hour shift across the operating hours of 7am and 3am. - Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Receptionist at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.
Restaurant receptionist/ host/hostess-Experienced-35-43 hours Fish! Restaurant in Borough Market is looking for an experienced and enthusiastic restaurant host/ess who enjoy working in a fast paced service. Please note that we can only consider applicant with Restaurant Receptionist experience at least 2 years ! We are looking for someone who has great knowledge of how to handle a busy, high volume service with high turnover, knowledge of table turning, has high energy, can work independently and in team. "Think on your feet" The restaurant is a brasserie style, counts 110 seats inside and 40 outside. We are open every day and welcome around 2500 guests weekly. The service style is casual and friendly but professional and efficient. For the role you will need: -Availability to work full time 30-40 hours, as per weekly rota.Please note we can't offer part time or fixed days off. -Minimum 2 years previous restaurant receptionist/host experience in a high volume service -Highly organized nature with great attention to details -Knowledge of Opentable booking system -The ability to handle high volume customers flow -Some computer skills,knowledge of excel-word documents. -A welcoming manner -Great team player with strong communication skills The core functions for the role are as follows: -Management of online( Opentable) walk-in and phone reservations, party reservation organizing. -Daily admin of menus, reservations-using word&excel documents. -Responsible for welcoming guests to the restaurant, seating reservations and walk ins, -Dealing with all requests and queries in an efficient and professional manner whether face to face or over the telephone or in emails. -Follow the opening,closing and daily duties procedure. What the company offers to you: -Full time hours,Hourly earnings £14 / hours including tronc. Plus tronc bonus on top of hourly wage. -Monthly payment with early access via Wagestream -Various weekly rota of double & single shift, 2-3 days off. -Staff drink and meal when in duty -Uniform -£500.00 Refer a Friend bonus -50% discount when dining with us pus 20% family discount -Pension scheme -28 days holiday ( inc bank holiday), increasing with length of service -Be a part of bubbly Borough market’s spirit All applicants must be eligible to work in the UK and must obtain a Share Code prior to application.