TEAM MEMBER JOB DESCRIPTION
We are seeking a dedicated and customer-focused Team Member to join our dynamic team. This role involves working across all areas of our operation, including cooking, cleaning, serving, and food preparation. You will play a key part in maintaining our high standards of Quality, Service, and Cleanliness, while ensuring every customer enjoys a great experience.
We pride ourselves on a positive work environment that fosters teamwork and growth. If you're enthusiastic, adaptable, and passionate about customer service, we’d love to have you on board!
Key Requirements:
TEAM MEMBER RESPONSIBILITIES:
What We’re Looking For:
Salary: depending on experience
We are seeking a dedicated and customer-focused Team Member to join our dynamic team. This role involves working across all areas of our operation, including cooking, cleaning, serving, and food preparation. You will play a key part in maintaining our high standards of Quality, Service, and Cleanliness, while ensuring every customer enjoys a great experience.
We pride ourselves on a positive work environment that fosters teamwork and growth. If you're enthusiastic, adaptable, and passionate about customer service, we’d love to have you on board!
Key Requirements:
- Adherence to strict hygiene and grooming standards.
- A full uniform will be provided, excluding jeans and shoes.
TEAM MEMBER RESPONSIBILITIES:
- Food Preparation & Cooking: Prepare and cook a variety of menu items, including burgers, chicken, fried products, and shakes, while following daily prep schedules.
- Customer Service: Operate tills and deliver exceptional service with a friendly and helpful attitude.
- Order Accuracy: Check and pack orders accurately, ensuring all items meet quality standards.
- Order Presentation: Present orders to customers in a professional and timely manner.
- Restaurant Cleanliness: Maintain cleanliness throughout the restaurant, keeping workstations and common areas tidy.
- Customer Issue Resolution: Address customer inquiries and resolve complaints professionally to maintain satisfaction.
- Team Collaboration: Work effectively in a team environment, utilizing different styles and methods as needed.
- Adaptability: Stay organised and calm during busy periods, ensuring smooth and efficient service.
- Communication: Exhibit strong communication skills with team members and customers alike.
- Professionalism: Maintain high personal standards of work, hygiene, and behaviour at all times.
What We’re Looking For:
- A positive attitude and willingness to learn.
- Ability to handle fast-paced environments while staying calm and efficient.
- Excellent communication and teamwork skills.
- A passion for providing exceptional customer experiences
Salary: depending on experience
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Schedule
- Monday- Sunday
326 Ladypool Road, Balsall Heath, B12 8LD, Birmingham
Team Member (Fast Food)Birmingham
Fast food restaurant • 11-50 Employees
Hiring on JOB TODAY since September, 2024
Friendly environment
Talal Al-HashediActive 2 months ago