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Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to over 26 restaurants in Europe (France, Monaco, Belgium, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Be part of our AMAZING new opening in Birmingham and join our super start team as a Chef De Partie in the Cold Section at La Bellezza Restaurant. OUR OFFER: - Pay of £14.94 / hour + Tronc Point - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe ** YOUR MISSION:** - You will be part of a BIG MAMMA kitchen team! - You will be working in the hot section and preparing our authentic Italian dishes from scratch. - You will follow the recipes and directions from the kitchen management. - You will be working alongside the Chef de Partie to help with training of the new chefs - You will respect health & safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Chef De Partie - Excellent knowledge of Italian cuisine - Flexible availability, including weekends and evenings Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.
TEAM MEMBER JOB DESCRIPTION We are seeking a dedicated and customer-focused Team Member to join our dynamic team. This role involves working across all areas of our operation, including cooking, cleaning, serving, and food preparation. You will play a key part in maintaining our high standards of Quality, Service, and Cleanliness, while ensuring every customer enjoys a great experience. We pride ourselves on a positive work environment that fosters teamwork and growth. If you're enthusiastic, adaptable, and passionate about customer service, we’d love to have you on board! Key Requirements: - Adherence to strict hygiene and grooming standards. - A full uniform will be provided, excluding jeans and shoes. TEAM MEMBER RESPONSIBILITIES: - Food Preparation & Cooking: Prepare and cook a variety of menu items, including burgers, chicken, fried products, and shakes, while following daily prep schedules. - Customer Service: Operate tills and deliver exceptional service with a friendly and helpful attitude. - Order Accuracy: Check and pack orders accurately, ensuring all items meet quality standards. - Order Presentation: Present orders to customers in a professional and timely manner. - Restaurant Cleanliness: Maintain cleanliness throughout the restaurant, keeping workstations and common areas tidy. - Customer Issue Resolution: Address customer inquiries and resolve complaints professionally to maintain satisfaction. - Team Collaboration: Work effectively in a team environment, utilizing different styles and methods as needed. - Adaptability: Stay organised and calm during busy periods, ensuring smooth and efficient service. - Communication: Exhibit strong communication skills with team members and customers alike. - Professionalism: Maintain high personal standards of work, hygiene, and behaviour at all times. What We’re Looking For: - A positive attitude and willingness to learn. - Ability to handle fast-paced environments while staying calm and efficient. - Excellent communication and teamwork skills. - A passion for providing exceptional customer experiences Salary: depending on experience
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to over 26 restaurants in Europe (France, Monaco, Belgium, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Be part of our AMAZING new opening in Birmingham and join our super start team as a Waiter/Waitress** **at La Bellezza Restaurant. YOUR MISSION: - You will be part of a BIG MAMMA floor team! - Your top priority will be to look after all of the guests in your section - following the steps of service, giving recommendations, upselling and processing payments. - You will master the knowledge of our products, wines and cocktails. - You will be opening and closing the floor. - You will respect health and safety standards and maintain cleanliness and organisation across the floor - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service and communication skills - Previous experience as a waiter/waitress in a busy restaurant - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.