Ecommerce Manager
4 days ago
City of London
E-Commerce Manager • Start: ASAP, • Location: London HQ (Marylebone), • Job hours: Full time, • Reporting to: Leadership team, • Salary: £50,000 base + bonuses About us At Smartech, we believe retail should never be boring. We’re the destination for discovery, where customers can explore, try, and play with the newest innovations in tech, gaming, and e-mobility. Our teams across London, New York, Rome, and Berlin bring the world’s most exciting brands to life through immersive, experience-led retail. The Role: Revenue & Growth • Drive online sales to £200K+/month within 12–18 months., • Own the e-commerce P&L — budget, CAC, LTV, margins., • Master-level Shopify optimisation (we’re on Shopify)., • CRO, UX, site speed, and on-page experience., • Paid acquisition across Meta, TikTok, and Google, • Organic: SEO, content, email and SMS (Klaviyo or similar)., • Email and SMS automation, segmentation, flows., • Loyalty, VIP, exclusive drops., • Own GA4, Shopify analytics, attribution, dashboards., • Track every number that matters: traffic, conversion, AOV, CAC, LTV, ROAS., • Product selection and category optimisation., • Activate brand partnerships online., • Turn our IRL events (1,000+ person crowds) into digital momentum. You’ve Done This • Scaled an e-commerce site from £0 to £200K+/month. Yourself., • Shopify, Klaviyo expert, • Analytics obsessed - GA4, attribution, SQL or strong data viz., • Full-stack operator: CRO, SEO, email/SMS, merchandising, customer service., • Scrappy and strategic - you’ve built systems from scratch, not inherited them. Good to have • Scaled a DTC brand in fashion, streetwear, lifestyle, or tech/electronics., • Built viral campaigns that drove real revenue., • Omnichannel experience - physical retail + online., • Managed brand collabs and partner launches online., • Event marketing amplification., • Worked in fast-paced startups or innovative retail. What You Get • Competitive base + performance-linked bonus tied directly to revenue., • Full ownership of a high-growth digital channel from day one., • A front-row seat to the most exciting brands and technologies in the world., • The chance to build something that doesn’t exist anywhere else in retail., • A culture that sets the bar - and keeps raising it.