You will be responsible for logging calls, troubleshooting broad ranging IT problems, and escalating any calls to 2nd & 3rd line technical support teams and relevant third parties.As a Service Desk ...
Provide 2nd line support for applications and platforms, occasionally beyond regular office hours. * Actively drive the enterprise Agile and transformation journey. * Identify and address areas for ...
Gather information from the client, investigating any complex technical issues and raise with second line support. * Take ownership of any technical queries and keep regular contact with client ...
Able to commute to Manchester 2 days per week About the Role Joining our Second Line Risk team, you will report to the Head of Risk and will actively support in maintaining an appropriate and ...
With support from 2nd line, you'll play a pivotal part in further improving customer journeys through a balance of support and challenge, whilst ensuring compliance with regulatory standards. You'll ...
With the ability to first and second fix electrical installations when required, daily periodic ... All testing & works carried out to be completed in line with IET regulations. * Diagnosing of ...
Assign incidents and requests to appropriate 2nd/ 3rd line teams after all troubleshooting steps ... Experience with supporting remote working (Azure Virtual desktop & Global Protect) * Experience ...
Experience in 2nd Line Server Support. Experience with incident ticketing systems. What's on offer: Hybrid position - Preston, UK. Permanent. Up to £40,000 (DOE). Please get in touch for further ...
About the role Joining our Second Line Risk team, you will report to the Head of Risk and will actively support in maintaining an appropriate and effective approach to Risk Management frameworks ...
Provide leadership, inspiration, and development to the 1st, 2nd, and 3rd line support teams. * Ensure timely and efficient resolution of technical issues, delivering outstanding customer experiences
... to support strategic decision-making. Team Leadership and Development: * Training of 1st line team and ongoing oversight of competency, including talent development. * 2nd line defence ...
The Team is the Group's independent 2nd line assurance function with a remit to undertake ... Support with reporting by providing insight on risk metrics and risk assurance activities. * Input ...
Acting as a first line support to employees and visitors to site, providing a professional and ... Training and Development- apprenticeships, e-learning, English as a Second Language and our award ...
... a "second in command" role on others dependant on the needs of the team and size of the bid. All ... line with tender requirements. * Representing the organisation at dialogue/bidder interviews as ...
You will work alongside the second in department (if applicable) to develop strategic priorities ... Develop and refine schemes of work in line with KS3 and GCSE specifications. * Promote MFL learning ...
... second heart attacks to proving to the world that eczema isn't a skin condition. Havas Lynx Group ... line with client expectations. * You will take responsibility for shaping and delivery of the ...
... line with Liberty's Equal Opportunities, Health and Safety, Customer Service and Performance ... Best Doctors to provide a second opinion on complex cases or diagnosis * Mental Health Support, 4-6 ...
... 2nd charge cases after a mortgage offer has been issued and for providing admin support to the ... Provide daily/weekly/monthly completion forecasts to the line manager. * Gain a full understanding ...
... into her 2nd in line, the quicker you can develop and the quicker you can be in those Board ... Study support- ACCA/ CIMA fully funded by the business and days off for exams I am interviewing ...
... culture is second to none. They're passionate, non corporate and it's an extremely sociable ... Ensure effective roll out of New Distribution Points (NDP) in line with National Agreements
Maintain the integrity of commercial risk mitigation and ensure we stay in line with NES Fircroft ... Your attention to detail is second to none, and you've got the analytical skills to back it up