2nd line support jobs in HorshamCreate job alerts

Job Title: 2nd Line IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the ideal opportunity for you. About the Role We're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities • Provide 2nd line technical support to end-users (onsite and remote), • Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services, • Escalate complex issues to 3rd line / specialist teams where appropriate, • Configure and install hardware, software, and peripherals, • Manage user accounts, permissions, and access in Active Directory / Microsoft 365, • Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi), • Document s...

2nd Line Project Engineer MSP Environment Horsham £35,000 We're looking for a skilled 2nd Line Project Engineer to join our client's growing Managed Service Provider team in Horsham. In this role, you'll support and deliver technical projects for a wide range of clients, ensuring smooth implementation and high-quality service. Key Responsibilities: • Deliver and support IT infrastructure projects (Microsoft 365, Azure, networking, servers)., • Provide 2nd line technical support and escalation assistance., • Work closely with clients to gather requirements and implement solutions., • Strong experience in an MSP environment., • Confident with Windows Server, Azure, M365., • Heavy networking, and virtualization (VMware/Hyper-V)., • Excellent problem-solving and communication skills. Apply now to join a supportive, forward-thinking technical team in Horsham. AMRT1_UKTJ ...

Role - 2nd Line IT Engineer + Projects Location - Horsham, West Sussex Industry - Managed Service Provider (MSP) Employment Type - Full-time We're representing an MSP in the south looking for an experienced and proactive 2nd Line IT Engineer to join their MSP team. Their ideal candidate will provide high-quality technical support to clients while also assisting with infrastructure and project delivery. This role suits someone who thrives in a dynamic, multi-client environment and enjoys balancing day-to-day support with hands-on project work. The key responsibilities you will in this role are.. • Provide 2nd line technical support via phone, remote tools, and onsite visits., • Troubleshoot and resolve escalated incidents, ensuring timely and effective solutions., • Support and implement IT infrastructure projects, including migrations, upgrades, and deployments., • Maintain and monitor client systems, networks, and security environments., • Document technical issues, fixes, and project progress in line with internal processes., • Collaborate with 1st and 3rd line engineers to ensure seamless service delivery., • 2+ years'...

An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st / 2nd Line IT Support Engineer to join their growing technical team. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Experience in a 1st

You'll cover a blend of 1st/2nd line support and on-site IT operations, working independently day to day and escalating when needed. We're looking for a 1st Line / 2nd Line IT Support Engineer to join a small, busy team and keep day-to-day IT running smoothly. Line / 2nd Line IT Support Engineer (6-

THE CANDIDATE: Previous experience in a similar role with a good level of application and network support. Configuring, installing and supporting any client hardware and software. Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexibi

Job Title: 1st Line / 2nd Line IT Support Engineer (6-month FTC) Location: West Sussex (office-based with some flexibility) Salary: £32,000–£35,000 pro-rata Fixed-Term Contract: 6-month fixed-term, with a strong possibility of becoming permanent The Opportunity We're looking for a 1st Line

Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injur

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there

Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injur

As a valued member of The AA team, you’ll have access to a range of benefits including:25 days annual leave plus bank holidays + holiday buying schemeWorksave pension scheme with up to 7% employer contributionFree AA breakdown membership from Day 1 plus 50% discount for family and friendsDiscounts

We specialise in helping people with learning disabilities, autism, mental health needs, and complex care requirements live fulfilling, independent lives. We are looking for a Senior Wake Night Support Worker to provide practical and emotional care to adults with learning disabilities, autism, menta

With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get:Salary: Base salary of £29,449 - £32,496Bonuses: £1,400 Attendance Allowance - assuming good attendanceTraining: A full 4-week induction on our Care AcademyHoliday: You'll work hard at WG, so you'l

Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injur

Attendance Allowance - assuming good attendanceTraining: A full 4-week induction on our Care AcademyHoliday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holidayProgression: If career development is your thing, most of our team leaders and managers have been promoted from within our g

About YouThe successful candidate will have experience providing 2nd line support and at least two years’ experience working in networking and telephony systems. Permanent Contract About the roleWe are recruiting for an experienced IT Support Technician who will provide day maintenance and suppor

Attendance Allowance - assuming good attendanceTraining: A full 4-week induction on our Care AcademyHoliday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holidayProgression: If career development is your thing, most of our team leaders and managers have been promoted from within our g

And many more – Please see our benefits document available on our websiteFor full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on 01603 750109 and leave a message or email: recruitment@broadlan

Attendance Allowance - assuming good attendanceTraining: A full 4-week induction on our Care AcademyHoliday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holidayProgression: If career development is your thing, most of our team leaders and managers have been promoted from within our g

With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor

Attendance Allowance - assuming good attendance, £1,000 Welcome Bonus - on successful completion of probation & £1,000 Loyalty Bonus (after 12 months of employment)Training: A full 4-week induction on our Care AcademyHoliday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holidayProgr

Conduct in-depth investigation and resolution of system issues, including data integrity problems, workflow failures, and user permission inquiries. Comfortable operating independently and contributing collaboratively as part of a larger team. You must have experience of supporting ERP Systems and S

Attendance Allowance - assuming good attendanceTraining: A full 4-week induction on our Care AcademyHoliday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holidayProgression: If career development is your thing, most of our team leaders and managers have been promoted from within our g

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Are you passionate about IT and offering great technical support? Do you have an inquisitive min

Attendance Allowance - assuming good attendanceTraining: A full 4-week induction on our Care AcademyHoliday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holidayProgression: If career development is your thing, most of our team leaders and managers have been promoted from within our g

Senior Support Engineer – South London OR SW London OR West London OR Midlands - Azure/M365. Senior Support Engineer – South London OR SW London OR West London OR Midlands - Azure/M365 - £45,000 - £70,000. This is a visible, senior support role where you’ll handle escalations, and act as a t

With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get:Salary: Base salary of £29,449 - £32,496Bonuses: £1,400 Attendance Allowance - assuming good attendance, £2,000 Regional Allowance, £1,000 Welcome Bonus- on successful completion of probation & �

Provide hands and feet assistance to Video Conferencing Incident and alerts – calls logged via Global service desk (GSD). Perform required routine checks of video and audio conference (VAC), meeting rooms and auditorium, taking action on identified problems and advising superiors when required. Mo

Attendance Allowance - assuming good attendanceTraining: A full 4-week induction on our Care AcademyHoliday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holidayProgression: If career development is your thing, most of our team leaders and managers have been promoted from within our g

Maintain rapport with our customers by displaying a detailed understanding of their support requirements and understanding of the contracts we have with them. This role focuses on customer support and customer services, and is NOT a technical troubleshooting / fixing / 1st Line IT related role. Coll

Attendance Allowance - assuming good attendanceTraining: A full 4-week induction on our Care AcademyHoliday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holidayProgression: If career development is your thing, most of our team leaders and managers have been promoted from within our g

Join a welcoming SEN specialist school in Bedford as a School Support Worker and gain valuable experience supporting students with SEMH, Autism, and ADHD. Help implement personalised support and behaviour plans. Support students with SEMH, Autism, and ADHD.

Turkish Speaking Brain Injury Support Worker. Join our team to provide vital, culturally sensitive support to a client whose first language is Turkish. Your language skills are essential for building trust and delivering high-quality, tailored care.

Provide technical advice and training to staff and pupils, supporting safe and sensible use of IT. Maintain and repair hardware, peripherals, and software, commissioning external support when required. The trust values innovation, inclusivity, and collaboration, ensuring that both staff and students

Our commitment to quality and sustainability drives our success, and we are growing our IT capability in order to support staff, secure our systems, and drive digital innovation. Provide hands-on IT support and troubleshooting. Support and train staff on Micr.

Provide technical advice and training to staff and pupils, supporting safe and sensible use of IT. The trust values innovation, inclusivity, and collaboration, ensuring that both staff and students thrive in a supportive environment. As an IT Technician, you will play a vital role in enabling pupils

The successful candidate will need to have excellent IT skills, a flexible approach to work, be able to work under pressure and have a helpful and friendly manner. Our latest report recognised that we are “a friendly and welcoming school where pupils are well supported” and that our “pupils ac

Routing protocols such as OSPF and BGP, VPNs and network security platforms like IKEv2 and next gen Firewalls. Implementing and supporting WAN architecture. You'll be just as comfortable building and supporting production LANs as you are working with global WANs.

Our latest report recognised that we are “a friendly and welcoming school where pupils are well supported” and that our “pupils achieve well”. We are looking to recruit an enthusiastic and hard-working Junior IT Technician to join our Support Team who would be assisting with a broad range of

Our client is seeking candidates who bring a strong blend of technical knowledge, problem-solving skills, and hands-on experience in a manufacturing setting:. Documenting maintenance activity in line with compliance and audit requirements. Carrying out planned and reactive maintenance on a range of

Are you organised, proactive, and ready to make a real impact? We're looking for Deployment and Migration Support Technicians to play a key role in a major IT refresh project. If you thrive in a hands-on environment, enjoy working with people, and take pride in getting things right the first time, t

The main aim of the role is to support the business providing first line IT support for internal and third-party systems. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. Due to continued growth, they are looking to establish a new team providing

In this role you deliver both first and second-line support across infrastructure and end-user systems during a key period of team cover. Deliver first and second-line support across Microsoft 365, hardware, and core systems. IT Support Analyst with Microsoft 365, Windows systems and networking expe

Competent in Technical ability in hardware breakfix, software & operating systems to support the customer to their required standards on the hardware, software and systems. Proactively manage all calls efficiently and advise the customer of problems and keep them informed and updated of the planned

This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients 3 core sites in Glasgow, Scunthorpe and Burton. O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with t

Salary Package: £38,000 - £45,000 Company Van, Fuel Card & Private Use Overtime Available Door to Door Travel Call Out Rota 1 in 5, Standby £175 Training on Nurse Call Systems 28 Days Holiday Duties: Installations, Servicing and Sm

If you're interested in this role and have any questions then please contact Jack on.

If you're interested in this role and have any questions then please contact Jack on.