2nd line support jobs in CardiffCreate job alerts

Your new company You'll be joining a not-for-profit organisation dedicated to supporting people across England and Wales. With a strong commitment to service and social impact, the organisation relies on a robust, modern IT infrastructure to ensure that frontline staff can continue delivering li...

Superb IT Support Role With Fast-Track Cloud Progression | Cardiff, South Wales (full time on-site initially - as you progress hybrid is available) £28k–£31k + Bonus + 25 Days Holiday + Training Plan Looking to break into Cloud tech but stuck on the helpdesk? If you already have a keen interest...

You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. As an IT Service Desk Analyst, you will provide 1st and some 2nd li...

The Tech Support Engineer role holds responsibility for providing 2nd Line tech support to our colleagues and customers, resolving issues within agreed service level agreements and key performance indicators as set within the tech support guidelines. Assisting in updating the Technology knowledge...

Assisting in updating the Technology knowledge bank and supporting knowledge sharing across the tech support function. As a Tech Support Engineer, you’ll be key to delivering high-quality 2nd line support to over 800 users, resolving complex technical issues and ensuring smooth day-to-day operati...

Join to apply for the Senior Customer Compliance Manager role at Hodge 1 week ago Be among the first 25 applicants Join to apply for the Senior Customer Compliance Manager role at Hodge Get AI-powered advice on this job and more exclusive features. This range is provided by Hodge. Your actual pay...

What you’ll do: We are looking for an ambitious individual who will recruit, retain, and support a caseload of learners throughout their “Learning Journey” to achieve qualifications in line with key performance indicators and required criteria. As a Training Advisor, you will be required to: ...

This job has expired. You can still send us your CV and we'll match you with similar roles. TBC | Inside IR35 Cardiff JIM-JC/LSD Posted on October 3, 2023 Expired on December 3, 2023 We are searching for an experienced Lead Software Developer to join an NHS Organisation around their digita...

An opportunity has arisen for a Service Desk Analyst(1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents. As a Service Desk Analyst, you will be delivering first-class technical support acros...

Social network you want to login/join with: col-narrow-left IntaPeople: STEM Recruitment cardiff (grangetown), United Kingdom Other - Yes col-narrow-right 3 27.06.2025 11.08.2025 col-wide Superb IT Support Role With Fast-Track Cloud Progression | Cardiff, South Wales (full time on-si...

Join to apply for the Fraud Investigator role at Secure Trust Bank 1 day ago Be among the first 25 applicants Join to apply for the Fraud Investigator role at Secure Trust Bank This range is provided by Secure Trust Bank. Your actual pay will be based on your skills and experience — talk with...

Social network you want to login/join with: There’s a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: grow...

Join to apply for the Fleet Support role at Cardo (Wales & West) 2 days ago Be among the first 25 applicants Join to apply for the Fleet Support role at Cardo (Wales & West) Get AI-powered advice on this job and more exclusive features. Who are Cardo Group? Cardo Group is a family of companies de...

You will be dealing with inbound telephone and email cases, and exploring root cause analysis and problem resolution in a timely and efficient manner via communication and remote access to the customer. Experience using, and an understanding of MS SQL to enable you to provide 2nd line support to ...

Experience using, and an understanding of MS SQL to enable you to provide 2nd line support to the team is required. You will be dealing with inbound telephone and email cases, and exploring root cause analysis and problem resolution in a timely and efficient manner via communication and remote ac...

Ideal candidates will have: A minimum of 3 years’ experience in 2nd/3rd line support Knowledge of virtualization software and cloud services such as Azure and AWS Strong troubleshooting and problem-solving skills Network & Firewall knowledge and troubleshooting Windows Server administration Key R...

Ideal candidates will have: A minimum of 3 years’ experience in 2nd/3rd line support Knowledge of virtualization software and cloud services such as Azure and AWS Strong troubleshooting and problem-solving skills Network & Firewall knowledge and troubleshooting Windows Server administration Key R...