Customer service manager jobs in HorshamCreate job alerts

We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of fun and a... ZIPC1_UKTJ

We are excited to be partnering with a forward-thinking MSP who are looking for a hands-on Service Desk Team Leader to play a key role in both technical delivery and team leadership. This is a dual position combining senior technical support with people management responsibilities. You will act as a key escalation point while also leading, mentoring, and developing a team of engineers—ensuring service levels, customer satisfaction, and operational efficiency are consistently delivered. Horsham £35,000 – £40,000 + progression opportunities Service Desk Team Leader - The Role: You will be responsible for keeping the service desk running smoothly day-to-day, working closely with the Service Desk Manager and other team leaders. This includes: • Acting as the primary technical escalation point for complex issues, • Overseeing ticket flow, ensuring SLAs and quality standards are met, • Supporting, mentoring, and developing service desk engineers, • Monitoring workloads, identifying bottlenecks, and resolving issues proactively, • Conducting reviews, managing performance, and supporting training plans, • Handling client escalations and maintaining strong customer relationships, • Driving continuous improvements across service delivery and processes, • Remaining hands-on with technical tickets where required About you: • Strong technical background within an MSP or similar environment, • Previous experience mentoring or managing engineers, • Excellent communication skills, particularly in high-pressure situations, • Ability to balance hands-on technical work with leadership responsibilities, • Highly organised with strong problem-solving and decision-making skills, • A proactive mindset with a focus on service improvement Why Apply? • Opportunity to shape and influence service desk operations, • Clear progression and development pathways, • Supportive environment with investment in training, • Varied role combining leadership and technical work This is an ideal opportunity for a senior engineer ready to step into leadership, or an existing team leader looking for a more impactful role within a growing MSP. Please note: Applicants must be eligible to work in the UK indefinitely and without sponsorship. *Interested? Please send your CV in as a Word format only **Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) **Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven’t heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.

Job Role: Service Desk Team LeaderLocation: HorshamSalary: £35,000 – £40,000 (depending on experience) A well-established IT services provider is looking to appoint a Service Desk Team Leader to join its growing support function. This is a split role, combining hands-on technical delivery with team leadership responsibilities across a busy, customer-focused service desk. You’ll be working within one of two service desk teams, each led by a Team Leader, ensuring smooth day-to-day operations while maintaining high standards of service and technical delivery. The Role This position blends technical expertise with people management. You will act as both a senior escalation point and a line manager, supporting engineers while remaining actively involved in ticket resolution. Key responsibilities include Overseeing daily service desk operations and ticket flowAssigning, reviewing, and progressing support tickets in line with SLAsActing as the primary technical escalation point for complex issuesMentoring and supporting engineers with technical challengesConducting performance reviews, training plans, and regular 1:1sManaging timesheets, annual leave, and day-to-day team oversightIdentifying stalled tickets or workload issues and intervening proactivelyHandling customer concerns with a professional and diplomatic approachDriving continuous improvement across service delivery and processesCollaborating with other Team Leaders to maintain efficiency across the wider function About You Strong technical background within an IT support / MSP environmentExperience working in a 2nd/3rd Line or senior support rolePrevious exposure to team leadership, mentoring, or managementComfortable balancing hands-on technical work with leadership dutiesExcellent communication skills with the ability to handle customer escalationsOrganised, proactive, and confident making decisions under pressure What’s on Offer Salary up to £40,000 depending on experienceA genuine split role offering both technical and leadership developmentOpportunity to influence service delivery and team performanceOngoing training and professional development If you’re a strong technical engineer ready to step into (or further develop within) a leadership role, this position offers the opportunity to make a tangible impact while continuing to build your technical expertise. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

Are you passionate about delivering outstanding customer service and building long-lasting relationships? We’re looking for a proactive and personable Customer Relations Manager to join a growing and forward-thinking property business where customer experience is at the heart of everything we do. As Customer Relations Manager, you’ll act as the primary contact for homeowners and key clients across multiple developments, managing the customer journey from pre-completion through to aftercare and warranty support. You’ll work closely with internal teams, contractors and external partners to ensure any issues are handled efficiently and professionally, always maintaining the highest standards of customer care. Company Benefits: • Car allowance, • Bonus opportunities, • Private medical insurance, • Life assurance, • Pension scheme, • Health screening, • Holiday allowance increasing with service, • Flexible working approach, • Paid volunteering days, • Manage quality inspections and support smooth customer handovers, • Conduct home demonstrations and explain key property information clearly and confidently, • Coordinate aftercare support and defect management throughout warranty periods, • Work closely with site teams, contractors and suppliers to ensure timely issue resolution, • Build strong relationships with homeowners, clients and internal stakeholders, • Handle sensitive or escalated customer issues with professionalism and empathy, • Monitor service standards and identify opportunities for continuous improvement, • Ensure compliance with relevant industry regulations and warranty requirements, • Track customer feedback and analyse trends to improve overall service delivery, • Support cost control and efficient management of aftercare activity, • Maintain accurate records and customer communications within internal systems, • Promote high standards of health & safety when coordinating works in occupied homes, • Experience within customer care, customer relations or property aftercare, • Strong communication and relationship-building skills, • A calm and professional approach when handling challenging situations, • Excellent organisation and time management abilities, • The ability to manage multiple priorities across different sites, • Strong attention to detail and problem-solving skills, • Commercial awareness and a customer-first mindset, • Confidence working independently and collaboratively, • Good IT skills, including Microsoft Office, • Experience using CRM systems would be beneficial, • Knowledge of NHBC standards or property warranty processes is advantageous

Service Coordinator role near Rudgwick within established plant hire business offering up to £30,000, stable workload, progression, and long-term opportunity. About the Company This established business operates within the plant hire sector, delivering reliable services and maintaining high operational standards. With a strong reputation and consistent demand, the company offers a stable environment with genuine opportunities for career development and progression. Key Benefits • Salary up to £30,000 per year, • End of year bonus, • 23 days holiday plus bank holidays, • Regular team outings / social events, • Clear progression opportunities, • Pension scheme, • Supportive team environment The Service Coordinator plays a key role in ensuring the efficient running of the service desk. Reporting to the Service Desk Manager, the Service Coordinator is responsible for job creation, scheduling, and maintaining accurate service records.Day-to-day, the Service Coordinator will communicate with customers regarding job progress, engineer attendance, and any delays, ensuring a high level of customer service at all times. The Service Coordinator will also monitor open jobs, ensuring timely co...

The Role Assist the manager with the Procurement of Terminal and Port Services in the Europe and African Region. Primary Job Responsibilities and Measurement Strategy implementation and optimisation • Execute and enhance procurement strategies for Alliance and non-Alliance services based on GHQ policy and directions., • Ensure ONE has access to second-to-none rates and services by maximising leverage., • Support and participate in regular performance review meetings with Terminal and Port Services related operators., • Based on policy and directions of GHQ, coordinate Terminal and Port Services vendor negotiations, provide the organisation with Terminal and Port Services market intelligence and any business opportunities., • Handle OOG Terminal handling pricing., • Maintain ongoing relationships with main vendors and local Country Organisations to find the best balance between cost optimization and service quality., • Identify cost saving initiatives., • Supervise reporting structure and guide to work towards appropriate targets., • Optimise and communicate free pools., • Identify and report avoidable costs., • Ensure contractual rebates and incentives are reported., • Support Budget control., • Monitor KPIs for internal and external stakeholders., • Ensure that all transactions in relation to vendor procurement and control are fully compliant with company rules and regulations such as UK Bribery Act., • In conjunction with the Manager and Assistant Manager, Terminal Procurement, work along set budgets for all relevant cost elements related to Terminal and Port Services., • Day to day monitor the correctness and validity of data allowing front lines to organise pricing in the most efficient way, including average cost calculations in conjunction with the Cost Control Coordinator., • Where requested update or validate concluded Tariff Agreements in the system., • Preferably educated to a minimum of degree level., • Three or more years procurement and operations experience pan Europe preferred., • Strong operational/commercial awareness (essential)., • Ability to forge working relationships both internally and with external vendors at multiple levels., • Analytical and methodical (essential)., • Ability to work within a team (essential)., • Create, direct and lead workgroups as appropriate., • Business Awareness., • Customer Focus., • Communication., • Problem Solving., • Planning and Organisation., • Innovation and Improvement., • Teamwork., • Paid annual leave of 25 days per annum plus UK bank and public holidays., • Hybrid working arrangement., • Membership of the Companys Group Personal Pension Plan., • Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review., • Permanent Health Insurance., • Death in Service., • Private Medical Cover (BUPA) after two years service., • Employee Assistance Programme, with free independent confidential support and virtual GP services., • An interest free annual travel season ticket loan., • Family leave policies enhanced above statutory., • Enhanced company sick pay policy., • Medical health check., • Annual eye test and contribution towards glasses for VDU prescriptions. The closing date for this vacancy is 22ndMay 2026. Applicants must have an existing right to live and work in the UK.

55,000 - 65,000 per annum dependent on experience Risk Manager (Travel) Salary 55,000 to 65,000 per annum, dependent on experience Folkestone Hybrid Sagas Group Risk function exists to support the business in safeguarding our customers, our people, the company and its trusted reputation. We play a critical role in enabling sustainable growth by ensuring risks are well understood, appropriately managed, and aligned to our strategic ambitions. Our Travel Business spans Ocean and River Cruise, as well as Holidays including stays and touring, and as we continue to evolve and grow, we need to expand our second line Risk team. Reporting into the Head of Risk, youll partner closely with this dynamic and customer-focused part of the business. This is a highly visible and impactful role, offering the opportunity to influence decision-making at a senior level, shape risk practices within a complex and regulated environment, and contribute to delivering exceptional experiences for our customers. You will act as a key member of the Group Risk function, embedding a strong risk culture, providing independent challenge, and supporting the Travel business in taking informed, responsible risks in line with its appetite. This is an exciting opportunity for someone who combines strong technical risk expertise with a commercial mindset and a passion for the travel sector. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. There will also be ad hoc travel to our other sites in London, Crawley & Southampton. Role Responsibility As our Risk Manager you will act as a trusted risk business partner and advisor to the Travel business to support them in taking and managing risks responsibly to achieve their strategic objectives in line with their agreed risk appetite. Other accountabilities will include: Working with our Travel Business to ensure that colleagues across all leadership levels understand how we manage risks at Saga, and what is expected of them in respect of risk management. Supporting the annual refresh of the Risk Strategy and plan, and delivery of this for Saga Travel. Using your knowledge of the travel industry to support the business to regularly review their Risk and Control Self Assessments (RCSAs) and ensure internal control testing is undertaken effectively by the business. Oversee the quality of control testing, providing challenge and guidance where appropriate. Supporting the Travel Executive team to oversee and report on the effectiveness of their material controls under the requirements of Provision 29 of the UK Corporate Governance Code. Facilitating the cascade of Group risk appetite statements within Travel, ensuring they are tailored appropriately to enable the achievement of Travels strategic objectives. Monitor the management of risk within the appetites through reporting. Oversight of Travel incidents, providing an independent check and challenge to ensure the root cause is understood and appropriate actions are in place to prevent recurrence. Supporting development and maintenance of risk management policies, procedures, and guidelines to our expectations are clear for Travel, and consistent with the Group. Supporting managements understanding of the risk management system through facilitating training, informal discussion, online tools, policies and guidance documents. Preparing and presenting clear, concise risk reports and opinions to senior management and relevant stakeholders, highlighting key risk exposures, trends and mitigation activities. Ensuring risk reports ultimately provide value to management. Attending and participation in Exec risk committees and other governance fora where risk engagement is required. Providing robust challenge and insights on key projects, key risk exposures, emerging risk, trends, control effectiveness, lessons learnt on material incidents. Supporting the development and delivery of the 2nd Line assurance plan, completing your own risk-based assurance over Travels control environment. Providing appropriately pragmatic and commercial recommendations to manage and mitigate risk. The Ideal Candidate As our Risk Manager for the Travel business, you will bring a strong understanding of both the travel industry and risk management frameworks. Youll be confident in identifying, assessing and documenting risks and controls, undertaking control testing, and delivering clear, insightful risk reporting that supports effective decision-making. Whilst direct experience of risk management is desired, we welcome candidates with significant travel sector experience who can demonstrate strong stakeholder management and business partnering capability, building trusted relationships at all levels. If you have strong influencing, interpersonal and communication skills, and are less experienced in risk we have the capacity to upskill your risk management expertise. Other experience required: Lead International Safety Management (ISM) auditor qualification, or experience working towards this, is desirable, or Strong understanding of maritime regulation and knowledge of Package Travel Regulations (PTRs) is desirable. Qualified risk professional, or equivalent practical experience in a risk management role. Experience of third-party risk management and oversight. Knowledge of risk, compliance and quality assurance within travel or similarly regulated industries. Proven track record of working effectively with senior stakeholders on risk and control frameworks. Ability to operate successfully in a complex, matrixed organisation, balancing multiple priorities. Strong influencing skills, with the confidence to provide independent challenge where required. Excellent interpersonal and communication skills, with the ability to translate risk into meaningful business insight. Sound judgement, with the ability to exercise discretion and make decisions on matters of significance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3461

Sales Manager who will be responsible for managing a fast paced and dynamic sales department, focusing on achieving and exceeding sales targets whilst ensuring all colleagues deliver outstanding customer service. Sales Manager (New & Used Car). Bespoke induction and learning programme and comprehens

Previous experience as a Retail Store Supervisor or Manager in food retail, supermarket, customer service or convenience store settings. We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager for our HORSHAM store. TEMP RETAIL STORE MANAGER – 30 HOURS PER WEEK.

Operations Manager Horsham, West Sussex Competitive Salary (Dependent on Experience) Full Time, Permanent The Opportunity We’re looking for an experienced Operations Manager to take ownership of day-to-day operational performance within a complex engineering and manufacturing environment. This is a key leadership role, responsible for ensuring efficient delivery, alignment of demand and supply, and continuous improvement across an Integrated Portfolio Team (IPT). You’ll act as the link between engineering, manufacturing, and delivery functions—driving performance, improving processes, and ensuring operational excellence. Key Responsibilities Operational Leadership Lead daily operations to ensure efficient and on-time delivery Own demand and supply alignment, proactively managing risks and opportunities Monitor KPIs and drive improvements in productivity, quality, and efficiency Ensure compliance with industry standards, company policies, and HSE requirements Take ownership of “make vs buy” decisions in collaboration with key stakeholdersPeople Management Lead, coach, and develop teams within a matrix structure Oversee planning, scheduling, and resource allocation Promote a positive, safe, and accountable working culture Support performance management, training, and development initiativesProcess & Continuous Improvement Identify operational bottlenecks and implement improvements Drive continuous improvement using Lean, Six Sigma, or similar methodologies Ensure SOPs, work instructions, and processes are standardised and up to date Support design for manufacture (DFM), assembly (DFA), and lifecycle (DFL) reviewsFinancial & Resource Management Manage operational costs and drive efficiency against budget targets Support forecasting, capacity planning, and cost reduction initiatives Ensure effective utilisation of labour, materials, and equipment Develop and maintain capacity plans aligned with business needsCross-Functional Collaboration Work closely with Engineering, Supply Chain, Manufacturing, Quality, and Finance Support new product introductions from an operational readiness perspective Provide operational insights to support strategic decision-makingCustomer & Stakeholder Management Ensure customer expectations and service levels are consistently met Resolve escalated issues quickly and effectively Build strong relationships with internal and external stakeholders What We’re Looking For Experience Proven experience in operations management within a manufacturing or engineering environment Experience working within a matrix organisation Strong background in performance management, planning, and operational delivery Experience with MRP/ERP systemsSkills & Knowledge Strong understanding of workflow optimisation and operational processes Experience with Lean, Six Sigma, or continuous improvement tools Strong analytical and data-driven decision-making skills High level of IT literacy, including Microsoft OfficeLeadership & Behaviour Hands-on leadership style with strong team development capability Excellent communication and stakeholder management skills Ability to drive change and lead operational improvements Strong organisational and problem-solving ability If you’re an experienced Operations Manager looking to take ownership of a critical function within a complex manufacturing environment, please contact Max Sinclair - (url removed) Please note candidates need to have the right to work in the UK and be able to pass SC clearance with a minimum of 5 years residency in the UK

Graduate Trainee Recruitment Consultant Full Training • Mentoring • Career Progression • Hybrid Working | Horsham Ready to start a career where you can grow fast, and make a real impact? If you’re a people person with drive, curiosity, and ambition, this is your chance to launch a long-term career in recruitment - one that combines high earning potential with genuine purpose. At Next Phase, we specialise in connecting brilliant people with organisations leading breakthroughs in life sciences. You don’t need experience in recruitment (or science!) - just confidence, energy, and the desire to learn. We’ll give you everything else. What we Offer Comprehensive Training & Mentoring From day one, you’ll receive hands-on coaching, structured learning, and mentoring from experienced recruiters. You’ll learn the full recruitment process - from building relationships to managing client partnerships - at your own pace, with constant support. Clear Career Path We promote from within. You’ll have a clear progression path from Trainee to Consultant, Senior, Manager and beyond - with targets, pay rises, and promotions clearly mapped out. Supportive Team Culture You’ll join a friendly, close-knit team that celebrates success together. We’ll challenge you to grow, but you’ll never be on your own. Rewards & Benefits * Competitive base salary + up to 50% uncapped commission * Annual profit share bonus * Hybrid working & flexible benefits * Overseas incentives & team trips * Office perks – pool table, darts, drinks fridge, great coffee * Fitness & charity challenges Why Next Phase? We work with cutting-edge companies shaping the future of healthcare - from biotech start-ups to global pharma leaders. Every placement you make helps bring life-changing treatments and technologies to patients worldwide. You’ll be part of something meaningful, every single day. What You’ll Be Doing * Build relationships with candidates and clients in the life science sector * Learn and master the full recruitment process with expert guidance * Develop your own network and grow your specialist market * Collaborate with senior consultants and learn from the best What We’re Looking For * A recent graduate or early-career professional eager to learn * A confident communicator who enjoys speaking with people * Motivated, ambitious, and ready to build a successful career * Experience in sales, customer service, customer-facing marketing or a relationship building role Your Career Starts Here If you want training, progression, and a place where your success is genuinely supported - join Next Phase and build a career that changes lives. Apply now and take your first step into recruitment with purpose

Everyone else usually starts with a list of requirements… what you must have done, where you must have worked. We prefer to start somewhere more meaningful. Before making a career move, every great sales professional wants to know five things: We are established – 30 years of excellence in IT and Telecoms We are trusted – over 4,000 clients served We do things properly – customer-first with integrity at our core We invest in our people – your success is our priority If we win, you win – with no limits on your earning potential If you are looking to take your sales career forward with a strong, profitable MSP that genuinely does things the right way, we would welcome a conversation. The Role at a Glance: Field Business Development Manager (New Business Hunter) Worthing (Initially 2 days per week in office) | Field-based / Hybrid £35,000 – £45,000 Base DOE + (OTE £65,000+ year one, £85,000+ year two) uncapped Plus £400 per month car allowance + benefits Monday to Friday, 9:00 – 17:30 Company: Established leader in telecommunications and office technology Mission: Deliver reliable, high-quality service while building strong customer relationships Values: Customer First | Own It | Work as One Team | Keep Improving | Act with Integrity Pedigree: 30 years established | 4,000 customers Partnerships: BT, Gamma, Vodafone, O2 & Nebula About Us: We are Overline Communications, a leading provider of telephony, IT and technology solutions across the UK and Europe, with a heritage dating back to 1994. We support organisations ranging from SMEs to large multinational businesses, delivering tailored solutions that solve real challenges and drive measurable outcomes. Our strength comes from our people. We invest in developing exceptional talent, enabling us to consistently deliver outstanding service and maintain our position at the forefront of the industry. Our culture is collaborative, ambitious and supportive, with leadership that is fully invested in your success. What You Will Be Doing This is a pure new business role. No account management. No renewals. No distractions. You will focus entirely on identifying, developing and closing new business opportunities. You will build your own pipeline through proactive outreach, networking and market insight, manage the full sales cycle from first conversation through to close, and consistently deliver against ambitious growth targets. This is a role for individuals who are motivated by winning, driven by results and want their performance to directly impact their earnings. About You You are a proven new business sales professional who thrives on generating your own opportunities and closing deals. A confident communicator and natural negotiator, you build rapport quickly and know how to influence outcomes. You bring energy, resilience and a strong internal drive to exceed targets, while staying organised and effective in a fast-paced environment. Ideally, you will have experience within IT, telecoms or MSP sales. However, we are equally open to individuals who can demonstrate the ability and mindset to successfully transition into this sector. You take ownership of your performance, operate with an entrepreneurial mindset and contribute positively to a wider team. With a full UK driving licence, your own vehicle and the flexibility to travel extensively, you are ready to go wherever the opportunity is. Why This Role This is more than just another sales role. It is an opportunity to join a business with real heritage, strong partnerships and a clear growth trajectory, where your contribution is visible, and your success is rewarded without limits. If you are looking for a role where you can take control of your earnings, be supported by a business that invests in you, and build a long-term career in a thriving sector, this is the opportunity to step into. Apply now for a fast-track path to our Leadership Team and take the next step in your sales career. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Everyone else usually starts with a list of requirements… what you must have done, where you must have worked. We prefer to start somewhere more meaningful. Before making a career move, every great sales professional wants to know five things: We are established – 30 years of excellence in IT and Telecoms We are trusted – over 4,000 clients served We do things properly – customer-first with integrity at our core We invest in our people – your success is our priority If we win, you win – with no limits on your earning potential If you are looking to take your sales career forward with a strong, profitable MSP that genuinely does things the right way, we would welcome a conversation. The Role at a Glance: Field Business Development Manager (New Business Hunter) Worthing (Initially 2 days per week in office) | Field-based / Hybrid £35,000 – £45,000 Base DOE + (OTE £65,000+ year one, £85,000+ year two) uncapped Plus £400 per month car allowance + benefits Monday to Friday, 9:00 – 17:30 Company: Established leader in telecommunications and office technology Mission: Deliver reliable, high-quality service while building strong customer relationships Values: Customer First | Own It | Work as One Team | Keep Improving | Act with Integrity Pedigree: 30 years established | 4,000 customers Partnerships: BT, Gamma, Vodafone, O2 & Nebula About Us: We are Overline Communications , a leading provider of telephony, IT and technology solutions across the UK and Europe, with a heritage dating back to 1994. We support organisations ranging from SMEs to large multinational businesses, delivering tailored solutions that solve real challenges and drive measurable outcomes. Our strength comes from our people. We invest in developing exceptional talent, enabling us to consistently deliver outstanding service and maintain our position at the forefront of the industry. Our culture is collaborative, ambitious and supportive, with leadership that is fully invested in your success. What You Will Be Doing This is a pure new business role. No account management. No renewals. No distractions. You will focus entirely on identifying, developing and closing new business opportunities. You will build your own pipeline through proactive outreach, networking and market insight, manage the full sales cycle from first conversation through to close, and consistently deliver against ambitious growth targets. This is a role for individuals who are motivated by winning, driven by results and want their performance to directly impact their earnings. About You You are a proven new business sales professional who thrives on generating your own opportunities and closing deals. A confident communicator and natural negotiator, you build rapport quickly and know how to influence outcomes. You bring energy, resilience and a strong internal drive to exceed targets, while staying organised and effective in a fast-paced environment. Ideally, you will have experience within IT, telecoms or MSP sales. However, we are equally open to individuals who can demonstrate the ability and mindset to successfully transition into this sector. You take ownership of your performance, operate with an entrepreneurial mindset and contribute positively to a wider team. With a full UK driving licence, your own vehicle and the flexibility to travel extensively, you are ready to go wherever the opportunity is. Why This Role This is more than just another sales role. It is an opportunity to join a business with real heritage, strong partnerships and a clear growth trajectory, where your contribution is visible, and your success is rewarded without limits. If you are looking for a role where you can take control of your earnings, be supported by a business that invests in you, and build a long-term career in a thriving sector, this is the opportunity to step into. Apply now for a fast-track path to our Leadership Team and take the next step in your sales career. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. TPBN1_UKTJ

Job Title: Experienced Waitress / Waiter Location: Dial Post, Horsham (applicants must be able to drive to the site as there is no public transport available) Salary: 16-18 £8 per Hour ; 18-20 £11 per hour ; 21+ £13 per hour Job Type: Part time and/or seasonal contract (Season lasts between May - End Of September) Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK About Us: Knepp is a 3,500 acre estate just south of Horsham, West Sussex. Since 2001, the land - once intensively farmed - has been devoted to a pioneering rewilding project. Using grazing animals as the drivers of habitat creation, and with the restoration of dynamic, natural water courses, the project has seen extraordinary increases in wildlife. As part of this project Knepp has created a butchery, providing award winning beef, venison and pork that are biproducts of the project. As part of this new venture, the restaurant will utilise the high-quality produce coming off the project as well as our new 3 acre market garden. It is our hope that we can create an exciting and sustainable culinary destination. About The Role: We are looking for dynamic, enthusiastic and passionate team member with a passion for great service, produce and sustainability to join our growing team. This is a fantastic opportunity to get stuck into a brand-new project and work alongside growers, stockman, ecologists, and chefs. The right candidate will be experienced in running a fast-paced section, eager to learn and comfortable in sharing our rewilding story with guests. Responsibilities: Operations: To run your own section To ensure table's turn on time To create a welcoming and relaxed style of service for your guests To learn relevant information about produce and dishes to guide our guests through the menu and upsell To ensure the Wilding Kitchen environment is clean and well maintained, meeting internal Brand standards To maintain a safe workplacePeople: To work together within the team to deliver the highest standard of service possible To bring fun to the workplace and be part of a happy, motivated and focused team To be involved in giving clear feedback between guests and the kitchen teamCustomer experience: To ensure high customer experience and promote our ethos To help achieve and sustain a minimum 4.5 star google review To champion swift, efficient, knowledgeable and engaging restaurant To engage with the wider Estate team in the delivery of eventsStatutory: To help in the cleaning after service to ensure the site operates to 5* EHO compliance To make the kitchen team aware of any allergy and dietary requirementsAbout you: Job Requirements: Ensure all customer service standards are met Great personality and passion for giving our customers excellent service whilst creating an inviting atmosphere Team player Experience working in a busy environment Table service experience (1 year minimum) Ability to use ordering systems and till software Barista skills are preferred but training will be given Flexibility and adaptability to work within different sections of FOH in our busy restaurant & event environmentEssential skills: Work ethic Enthusiastic about sustainability Great communication skillsEstimated Weekley Hours: This role is part time and/or seasonal. We are flexible and want to accommodate our team and will try to maintain a fixed rota where possible, but expect our staff to be flexible around sickness and holiday. Shift and Schedule: Weekend availability. Day shift (we are a predominantly daytime venue only) Holidays (particularly suited to university students) Weekends only (suited to people in full time education)Employee Perks Benefits: Option of contracted hours with regular days of work Wine training/tastings Share of tips where appropriate (In spring 2025 this was up to £3 per hr for busy shifts) 28 days holiday a year (full time or pro rata'd holiday for part time staff) Access to pension scheme Culture of training, development with lots of scope for progression Generous staff discount (50% off each month, 20% off across site businesses)Please click on the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of Food Services Assistant, Catering Assistant, Serving Assistant, Kitchen Assistant, Garçon, Front of House Staff, Front of House Assistant, Food Assistant, Service Assistant, Server, Waiter, Waitress, Host, Hostess Food Services Front of House Manager, Front of House, Senior Waiter, Senior Waitress, Bar Tender, Serving Assistant, Catering Assistant, General Assistant, Food and Beverage Staff, Hotel, Bar, Restaurant may also be considered for this role

Technical Compliance Officer Reports To: Site Technical Manager Location: West Sussex Shift Pattern: Monday–Friday, 8:00am–5:00pm Overview An established business within the food production sector is seeking a Technical Compliance Officer to support the delivery of safe, legal, and high-quality products. This role works closely with both internal departments and external partners to maintain compliance with industry, customer, and regulatory standards. The successful candidate will demonstrate strong attention to detail, a proactive mindset, and a commitment to food safety and continuous improvement. Key Responsibilities • Ensure products meet food safety, quality, and legal compliance requirements, including recognised industry and customer standards, • Maintain and improve the internal audit programme across operational areas, • Investigate non-conformances, implement corrective actions, and support root cause analysis, • Coordinate pest control activities alongside external service providers, • Support technical projects, documentation, and compliance initiatives, • Contribute to HACCP and other food safety working groups, • Assist in maintaining and developing the food safety and quality management systems, • Promote and uphold hygiene standards across operational areas, • Supervise and support a small operational team, • Produce KPI reports and compliance documentation within agreed deadlines, • Ensure accurate technical and compliance records are maintained, • Deliver or support internal training where required, • Follow all company health and safety procedures and risk assessment requirements Experience & Qualifications • Previous experience within a technical compliance or food safety role in the food or fresh produce industry, • Knowledge of food safety standards and auditing processes, • HACCP and Food Safety qualifications preferred, • Internal auditing experience desirable, • Understanding of BRCGS and retailer compliance standards advantageous, • Experience in customer-facing technical roles beneficial, • Relevant degree or equivalent qualification desirable Skills & Attributes • Strong organisational skills with excellent attention to detail, • Ability to work effectively in a fast-paced environment, • Confident communicator with strong interpersonal skills, • Able to challenge processes constructively and provide practical recommendations, • Analytical and problem-solving mindset, • Competent IT skills, including Microsoft Office and compliance systems, • Ability to build strong working relationships across teams Additional Information • Applicants must have the legal right to work in the UK, • Full UK driving license required, • Flexibility may occasionally be required to support operational demands and seasonal business needs

Our client is an established and reputable property group with branches across the UK. Are you seeking a company committed to professionalism, client satisfaction and expertise in the UK property market? If you are looking to grow your career with a market leading company that offers progression this opportunity is for you. We are looking for an extremely motivated, and career driven assistant sales manager with experience in the current sales market with a proven track record for securing new business with listing and valuation experience. Duties for Assistant Sales Manager will include: • Grow volume of new sales business and income production to the branch, • Appraisal and instruction of residential sales properties, • Identify other potential business opportunities and ensure referral to the appropriate division, • Accountable quality of customer care, • Register, qualify and manage applicants, • Arrange and conduct viewing appointments, • To work in accordance with all legal obligations without exception, • Maintain up to date knowledge of available properties, • To implement effective canvassing and marketing strategies, • Develop the core business in the branch, • Assist with the management of the team Skills required for Assistant Sales Manager: • Previous experience within a Senior Sales position, with a proven track record in securing new business, • Listing & valuation experience, • Excellent sales ability, • High level of customer service skills, • Good telephone manner and positive attitude, • The ability to negotiate, • Tenacity and be a self-starter with the drive to succeed, • Ability to build and nurture trusted relationships at all levels, • Be responsive to change Assistant Sales Manager Horsham RH12 Salary £28k OTE up to £38k Hours: Monday - Friday 8.45am - 5.30pm 1 in 2 Saturdays 9am - 1pm

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