2nd line support jobs in Horsham - Page 2Create job alerts

ClearCourse is a leading SaaS group with 45+ technology brands, building innovative software and payments solutions for UK and international markets. Support terminal deployment, configuration and TMS. Own escalated Jira tickets from 1st line support.

Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure

This is an excellent opportunity for individuals with prior experience in 1st and 2nd line support. Candidates must have the right to work in the UK and be available to work Monday to Friday, 8 am to 5 pm. The successful candidate will manage hardware and software issues, assisting employees with la

A Managed Service Provider in the United Kingdom is seeking an experienced 2nd / 3rd Line IT Support Engineer to provide high-level support. The role includes managing escalated tickets, supporting Microsoft 365, and contributing to continuous improvement. This position offers a salary between £35,

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services. One of our Investment Banking clients is currently seeking a Support Engineer to join them on an interim basis.

You will provide 2nd line Mac support, troubleshoot issues, and assist in managing platforms like Addigy and Jamf. A technology services provider is seeking a motivated 2nd Line Support Engineer to join their London office. This role requires strong hands-on experience with Mac devices and MacOS env

This role sits firmly at 2nd Line level, supporting a range of client environments and acting as an escalation point from 1st Line. You will work across Microsoft technologies, networking, firewalls, and endpoint management, with a mix of remote support and on‑site client visits. We are recruiting

Our client is looking for a motivated and enthusiastic 2 nd Line Support Engineer to join their growing team. Our client offers ongoing training and development, a supportive team culture and career opportunities. Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or

This hybrid role involves providing remote and onsite support, managing service desk tickets, and assisting with project delivery across Microsoft 365 and networks. The ideal candidate has strong troubleshooting skills, a proven background in IT support, and a valid UK driving license. A leading rec

The role focuses on providing 1st/2nd line support, managing IT systems, and contributing to technical project deliveries. Ideal candidates will have strong skills in desktop support, communication, and IT systems administration. A healthcare service provider in the United Kingdom is seeking an expe

A forward-thinking school trust in Camberley is seeking an IT Technician to provide first and second line support. Ideal candidates will have experience in IT support and a desire to develop further. The role includes responding to service desk tickets, assisting with IT projects, and monitoring har

Ideal candidates should have a solid understanding of computing, a background in computer science, and a willingness to learn PowerShell and cloud technologies. In this role, you will provide meaningful 1st and 2nd line support for internal users, gaining valuable experience in a modern IT setup. A

Responsibilities include providing 2nd Line Support and troubleshooting during live events. The ideal candidate has strong technical skills and a thorough understanding of broadcast technology. A leading telecommunications company is seeking a Broadcast Support Engineer in Greater London.

IT support (preferably 2nd line). Friendly, professional, and proactive communication skills — both written and verbal. Troubleshoot escalated technical problems across Microsoft 365, Windows Servers, Azure, and networking environments.

On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Our core services include support desk, on-site

Diagnose and resolve 2nd line support issues. You'll step straight into meaningful 2nd line work, learning how real IT environments operate and how to prioritise, troubleshoot and improve systems properly. They're a young and ambitious firm who are certainly no longer a "start-up", having built and

A leading consultancy organisation is seeking a 2nd Line Support Engineer in Salisbury to join their End User Services team. The ideal candidate will resolve incidents, complete user requests, and deliver project tasks while working with Service Desk and Level 3 teams. Essential skills include exper

A leading space technology company is seeking a 2nd Line IT Support Engineer to enhance its IT operations. This role involves troubleshooting complex issues across various operating systems and applications, improving automation and self-service processes, and managing IT assets. Ideal candidates wi

They're a young and ambitious firm who are certainly no longer a "start-up", having built and shipped and incredibly successful white-label products that are now used by over 500 customers and they haven't even scratched the surface of where they want to take it. Diagnose and resolve 2nd line suppor

An IT support service provider in Crawley is seeking a First Responder Engineer to provide 1st line support to clients. This role offers growth opportunities and mentorship towards becoming a 2nd line engineer. You'll troubleshoot various technical issues and deliver support with a customer-first ap

A leading IT service provider is seeking an Onsite IT Support Engineer to deliver exceptional customer service and technical support for desktop-related issues. The ideal candidate will have strong experience in troubleshooting Microsoft Windows systems and possess excellent communication skills. Yo

Ideal candidates will have 3-5 years of IT support experience, strong expertise in Microsoft 365 and Azure, as well as skills in PowerShell scripting. This role involves handling escalated technical issues, managing helpdesk tickets, and leading IT projects while mentoring junior staff. The position

A Managed Service Provider is looking for a 2nd line IT Engineer in London. The ideal candidate will have at least 3 years of IT service desk experience, expertise in Microsoft and Google environments, and a proactive approach to resolving issues. You will provide exceptional IT support and focus on

This role, which offers hybrid working after training, involves providing 1st and 2nd line technical support across various systems including Office 365, Windows 10/11, Intune, and Azure. Candidates should have proven experience in IT support and strong troubleshooting skills. A recruitment agency i

The candidate will provide technical support to B2B clients, responding to queries and resolving issues with hardware, software, and networking. A well-established IT services provider based in Harrogate is seeking an experienced 2nd Line Support Engineer. Offering a salary between £33,000 and £38

Desktop/Systems Engineer - Virtualisation - Azure - Networks - IT Support - 1st & 2nd Line progressing to 3rd Line - Good Benefits Package - £30,000-37,000 per annum. You will be working with their key customers to solve IT issues and escalate where necessary, but the expectation is that you are ab

A dynamic payments platform in the UK is seeking a 2nd Line Technical Support Analyst to provide critical support for live merchant environments. The ideal candidate will work independently and possess strong communication skills alongside knowledge of payment solutions. This hybrid role involves tr

A global technology services provider is searching for an experienced Desktop Support Engineer / VIP Support Analyst to provide onsite 2nd Line Support in South West London. The work environment is fast-paced, demanding professionalism in delivering support to both standard users and senior stakehol

Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Deliver expert 2nd line technical support across

A technology services provider in the UK is seeking a First Responder Engineer to deliver 1st line IT support to its customers. Ideal candidates should have a passion for IT and strong communication skills. Growth opportunities and professional certification support are provided.

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. This is front line, customer facing

As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on‑site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will ac

This Onsite IT Support Engineer / 2nd Line Desktop Support Technician role requires a proactive, customer‑focused individual who enjoys working directly with end users, managing competing priorities, and acting as a visible ambassador for the onsite support service. If you’ve also worked in the

Candidates should have solid experience in 2nd line support and be capable of handling complex investigations. The role involves troubleshooting and resolving technical incidents, primarily in Windows environments. The position offers a salary of up to £40,000, with hybrid working options and addit

The ideal candidate will have proven experience in application support, strong SQL knowledge, and the ability to collaborate effectively with users and IT teams. This role involves supporting and maintaining critical applications used across clinical environments. A growing healthcare organisation s

The successful candidate will manage IT-related issues, offering 1st and 2nd line support, and ensuring compliance with security and data protection procedures. An education support organization is seeking an IT Support Technician to provide comprehensive IT support across multiple school sites in t

A leading IT support company in the United Kingdom is seeking an experienced 2nd Line Technician to deliver exceptional customer service. Ideal candidates will have strong IT troubleshooting skills and experience in an IT customer service environment. The package includes a competitive salary, hybri

Candidates will provide 1st and 2nd line technical support, manage tickets in an IT service management system, and troubleshoot various technical issues. A staffing agency is seeking an IT Support Officer for a role in South East London. Ideal applicants should have experience in technical support a

This role involves providing 2nd and 3rd line support, managing application enhancements, and ensuring optimal use of SaaS platforms and Azure-hosted applications. The ideal candidate brings strong communication skills, ITIL knowledge, and the ability to collaborate effectively with stakeholders in

A recruitment agency is seeking a 2nd Line Support Engineer to join a supportive team in the Bristol area. An ideal candidate will have solid experience in a 2nd line role. This role involves troubleshooting and resolving technical issues across on-premises networks and cloud environments, focusing

Providing 2nd and 3rd line remote and on-site support. Are you an experienced 2nd / 3rd Line IT Support Engineer with a background in MSP environments? Do you enjoy working in a fast-paced setting where no two days are the same? If so, this could be the perfect next step in your career. Supporting a

A global law firm in London is seeking an IT Service Desk Analyst /1st/2nd Line Support Analyst to provide excellent technology support to staff. The analyst will respond to incidents and requests, maintain ticket records, and escalate issues as necessary, ensuring all staff receive reliable IT assi

Our Client an international company a looking to recruit an Application Support Analyst with experience of 2nd and 3rd line support. Application Support Analyst 2nd and 3rd Line. Proven experience working in 1st and 2nd line support role.

Line Desktop Support and VIP End User Support. Desktop Support | VIP Support | End User Support. The successful candidate will act as a key point of contact for end users, providing technical support across.

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Directory, Exchange, and Office 365. This hands-on role may involve VIP tele

The ideal candidate should have at least 3 years of IT support experience and possess strong problem-solving skills. A reputable IT services company is looking for an experienced 1st/2nd Line IT Support Analyst to join its team based in Stratford upon Avon. The position offers a salary of £30,000-�