5 star hotel jobs in LondonCrear alertas

We are currently recruiting for a Floor Manager for our Exclusive May Fair Bar located within the 5 Star May Fair Hotel, A Radisson Collection Hotel. An amazing opportunity to join our exclusive May Fair Bar located within the 5 Star The May Fair Hotel, A Radisson Collection Hotel as a Floor Manage

As a Room Attendant you will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner. We are currently recruiting for a Room Attendant for our 5 star May Fair Hotel, A Radisson Collection Hotel.

In Room Dining Waiter/ess - London. We are currently recruiting for an In Room Dining Waiter/ ess for our 5 Star Luxury Hotel The Londoner. Due to the ongoing success of The Londoner, we are expanding our In Room Dining Team at The Londoner and we are currently recruiting a In Room Dining Waiter/Wai

Maintenance Shift Engineer Leader - London. We are currently recruiting for a Maintenance Shift Engineer Leader to join the 5 Star May Fair Hotel. An amazing opportunity to join the Maintenance team at The May Fair Hotel as Shift Engineer Leader.

We are currently recruiting for a Breakfast Manager for our destination May Fair Kitchen Restaurant located within our 5 Star May Fair, A Radisson Collection Hotel. An amazing opportunity to join the May Fair team as Breakfast Manager for our May Fair Kitchen. The role will involve ensuring a high l

Previous bartender experience of working in a high-end liquor led bar and cocktail operation is essential. We are currently recruiting for a Bartender for our exclusive May Fair Bar operation located with our 5 Star The May Fair, A Radisson Collection Hotel. An amazing opportunity to join our exclus

Waiter/ Waitress (P/T) - London. We are currently recruiting for a Waiter/ Waitress for our 5 Star Hotel, The May Fair, A Radisson Collection Hotel. An amazing opportunity to join the team at The May Fair Kitchen, our iconic 5 Star May Fair Hotel as a Waiter/ Waitress.

We are looking for a passionate Kitchen Coordinator to join the Kitchen department at the award-winning 5-Star luxury Connaught Hotel.To arrive at The Connaught is to belong.Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a c

Hotel Café Royal, a prestigious 5-star luxury hotel in the heart of London, is seeking a passionate and talented Chef de Partie to join our exceptional culinary team. With four outstanding food and beverage outlets, including the Gallery, Café Royal Grill, and Cakes & Bubbles by Albert Adrià, alongside banqueting and 24-hour in-room dining, this role offers the opportunity to develop your culinary skills in a diverse and inspiring environment. As a Chef de Partie, you will support the kitchen team in delivering world-class cuisine, showcasing creativity and consistency in every dish. You will work closely with the Sous Chef to ensure smooth operations across all kitchen sections while maintaining the highest standards of food preparation, presentation, and hygiene. Key Responsibilities: * Assist in the preparation and presentation of high-quality dishes across multiple outlets, including modern British cuisine, afternoon tea delicacies, and in-room dining offerings. * Ensure consistency in taste, texture, and presentation for all dishes in line with the hotel’s luxury standards. * Work collaboratively with the Sous Chef to manage your section effectively, ensuring all mise en place is completed for service. * Support other sections of the kitchen as required, including banqueting operations and pastry preparation for Cakes & Bubbles. * Maintain a clean and organised work environment, adhering to all food safety and hygiene regulations. * Ensure all kitchen equipment is used correctly and safely, reporting any issues promptly. * Actively contribute to the kitchen team, fostering a positive and collaborative working atmosphere. * Mentor and support junior team members, sharing your skills and knowledge to promote their development. * Be flexible and adaptable to work across various outlets and shift patterns, including weekends and bank holidays. Requirements: * Previous experience in a similar role within a high-end restaurant, luxury hotel, or equivalent environment. * Strong knowledge of British cuisine and experience with banqueting or afternoon tea preparation is advantageous. * Exceptional culinary skills with a keen eye for detail and presentation. * Ability to work under pressure in a fast-paced, high-volume kitchen environment. * Strong organizational skills and the ability to multitask effectively. * A passion for food and a commitment to delivering outstanding guest experiences. * Impeccable grooming and presentation in line with luxury hospitality standards. * A positive attitude and a strong team ethic. * Flexibility to work 47 hours per week across 5 days, including weekends and bank holidays. The Benefits: * Pay of up to £40,000 including service charge * Access to heavily discounted friends and family rooms rates * Two complimentary rooms nights per year (after 1 year of employment) * Up to 50% colleagues discount in all our food and beverage outlets * Colleague wellness sessions in our Akasha spa each month including osteopath, podiatrist, yoga and fitness classes (as well as staff discounts on spa treatments) * Regular social events, including our infamous Summer Party (August) and Black-Tie Annual Awards dinner (January) * Christmas celebrations, including colleague lunch, children’s party and Christmas gift * Automatic membership of the company’s life assurance scheme from day one * Generous discounts on retail and dining in Central London through the West End Club app * Mental health support including Employee Assistance Programme (EAP) and mental health champions in all departments * A variety of external benefits including gym discounts and free eye tests * Cycle to work scheme and season ticket loan * A wide range of both internal and external training and development programmes to support all of our colleagues’ career progression * The usual bits and bobs such as free meals on duty, uniform laundry, pension & holiday

Experience in working in a 5 star hotel or Michelin star restaurant is desirable.

Sous Chef | Immediate Start | Boutique Luxury Hotel | Chelsea A rare opportunity to step into a senior role within a discreet five-star townhouse hotel in one of London’s most prestigious postcodes. This is not a corporate hotel kitchen. You will work inside an elegant collection of restored Victorian townhouses offering refined hospitality to a loyal, high-end guest base. The style is calm, polished and personal. Expectations stay high at every service. The restaurant delivers modern British cuisine grounded in strong classical technique, seasonal produce and disciplined execution. Detail matters. Consistency matters. Leadership matters. The Environment • Boutique luxury property with a private, residential feel, • Intimate yet professional dining operation, • 1 Rosette standard with clear ambition to progress, • Average of 60 to 80 covers per lunch and dinner service, • Five service days per week, • Stable brigade of 16 to 17 chefs Balanced pace with moments of strong volume Guests expect precision, confidence and warmth from the kitchen Can you see yourself leading in a setting where standards drive reputation? The Role • Support the Head Chef in all daily kitchen operations, • Lead from the pass during service when required, • Drive consistency across sections and service flow, • Manage prep standards, mise en place and organisation, • Oversee stock control, ordering and supplier communication, • Guide, train and motivate junior chefs, • Maintain food safety and hygiene systems, • Influence menu development through ideas and execution, • This is a hands-on position. You will cook, lead and set the tone every day. Package • Annual salary: £43,000 +Tronc: circa £6,000 per year, • 45 hours per week, • 5 days per week, • 29 days holiday including bank holidays Benefits • Complimentary team meals, • Regular team gatherings and appreciation events, • Exclusive team rates across luxury hotel properties worldwide, • Discounts on spa treatments and all food and beverage experiences, • Access to cookery school discounts, • Health cash plan, • Employee assistance programme, • Referral scheme, • Service milestone gifts You • Current Sous Chef or strong Junior Sous ready to step up, • Experience in quality restaurant or luxury hotel kitchen, • Confident leading teams on the pass, • Organised and structured in approach, • Calm under pressure, • High standards without ego, • Available for immediate start before Christmas Do you want a role where your leadership shapes both people and product? If you value precision, professionalism and a kitchen where standards matter daily, this role gives you the platform to lead properly. Apply now with your CV to be considered for immediate interviews.

Position: Waitress What will I get? • Salary up to £37,342 (£17.95 per hour), depending on experience, inclusive of service charge, • Increased holiday allowance with length of service, • Complimentary meal while on duty, • HSF Health Plan*, • Dental cost reimbursement, • Optical cost reimbursement, • Complimentary coverage for your partner and children, • High street and grocery shopping discounts, as well as discounted cinema tickets and more., • Gym membership discounts., • Access to a 24/7 GP advice line and counselling services, including support for dependents., • Cycle to work scheme*, • Employee referral program for line employees., • Learning and development opportunities., • Contributory pension scheme* What will I be doing? As a Waitress, your role is to be an exceptional team player and to deliver an outstanding guest experience. You must have a passion for providing a service that is personal to each of our guests and the ability to interact confidently with them to ensure a fantastic experience at One Sloane. Your key responsibilities will include: • Ensuring the restaurant is always immaculately presented, • Preparing mise en place and setting up tables, • Working alongside the Head Waiter to take orders and serve food and drinks, • Ensuring guest bills are correctly priced, well presented, and appropriately signed or paid. What are we looking for? • Immaculate personal presentation with a warm and welcoming personality, • Intuitive service and an absolute understanding of our guests' needs to create exceptional service experiences that result in lasting memories, • Motivated, creative, and with a minimum of 1 year of experience in a similar role within a five-star hotel or fine dining environment, • Excellent attention to detail and a good knowledge of food and beverages., • An excellent team player with exceptional communication skills, • An open and approachable manner, and thrive on interacting with people, • Flexibility to work on weekends and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Position: Bar Waitress What will I get? • Competitive salary up to £37,342 gross per annum (40 hours/week), including a base of £27,342 plus a generous £9,000–£10,000 gross per annum service charge, • Increased holiday allowance with length of service, • Complimentary meal while on duty, • HSF Health Plan*, • Dental cost reimbursement, • Optical cost reimbursement, • Complimentary coverage for your partner and children, • High street and grocery shopping discounts, as well as discounted cinema tickets and more., • Gym membership discounts., • Access to a 24/7 GP advice line and counselling services, including support for dependents., • Cycle to work scheme*, • Employee referral program for line employees., • Learning and development opportunities., • Contributory pension scheme* What will I be doing? As a Bar Waitress, your role is to be an exceptional team player and to deliver an outstanding guest experience. You must have a passion for providing a service that is personal to each of our guests and the ability to interact confidently with them to ensure a fantastic experience at One Sloane. Your key responsibilities will include: • Ensuring the restaurant is always immaculately presented, • Preparing mise en place and setting up tables, • Working alongside the Head Waiter to take orders and serve food and drinks, • Ensuring guest bills are correctly priced, well presented, and appropriately signed or paid. What are we looking for? • Immaculate personal presentation with a warm and welcoming personality, • Intuitive service and an absolute understanding of our guests' needs to create exceptional service experiences that result in lasting memories, • Motivated, creative, and with a minimum of 1 year of experience in a similar role within a five-star hotel or fine dining environment, • Excellent attention to detail and a good knowledge of food and beverages., • An excellent team player with exceptional communication skills, • An open and approachable manner, and thrive on interacting with people, • Flexibility to work on weekends and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide. About The Hotel Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job: An opportunity has arisen for an Waiter/tress In Room Dining to join our team in The Peak Spa, at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Efficiently manage and process guest in-room dining orders, ensuring accuracy and timely delivery of high-quality food and beverage items., • Provide personalized and attentive service to guests, addressing their preferences and special requests with a focus on exceeding expectations., • Coordinate closely with the kitchen, ensuring smooth communication to guarantee accurate and timely preparation of in-room dining orders., • Maintain a thorough understanding of the hotel's room service menu, including food and beverage options, and communicate effectively with guests to assist in their selections., • Handle guest inquiries and concerns promptly, demonstrating a proactive and solutions-oriented approach to ensure guest satisfaction., • Uphold high standards of presentation and service etiquette when delivering orders to guest rooms, maintaining the hotel's luxury image., • Provide support during peak hours, adapting to the dynamic nature of in-room dining demands in a luxury hotel environment., • Demonstrate a comprehensive understanding of health and safety regulations, ensuring compliance in all aspects of in-room dining service., • Actively participate in training sessions to stay updated on menu changes, service procedures, and hotel standards., • Contribute to a positive team environment, collaborating with colleagues in various departments to enhance overall guest experiences. About you: The ideal candidate for this position will have the following experience and qualifications: • Previous experience in a similar in-room dining or food and beverage role within a luxury 5-star hotel, showcasing a strong understanding of high-end service standards., • Excellent communication skills, with the ability to interact professionally and courteously with guests, taking and processing orders with attention to detail., • Exceptional organizational and multitasking skills, capable of handling multiple orders and requests simultaneously in a fast-paced environment., • Attention to detail in delivering in-room dining orders, ensuring accuracy in presentation and adherence to guest preferences and dietary requirements., • Ability to work flexible hours, including evenings and weekends, to accommodate the varied needs of in-room dining guests., • Team-oriented mindset with a willingness to collaborate across departments and contribute to a positive and seamless guest experience within a luxury hotel setting. Benefits include • Competitive salary + excellent service charge, • Extra holiday for milestone birthdays, • Life insurance and pension scheme, • Dry cleaning of uniform or business attire, • Meals on duty, • Employee assistance and wellness programmes, • Discounts on F&B and spa treatments, • Taxi service after hours, • Ongoing training and development, • Cycle scheme, dental cashback, eye test discounts, • Internal and external transfer schemes

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About the Job An opportunity has arisen for a Steward to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Clean and maintain dishes and operating equipment in Food and Beverage outlets, ensuring compliance with hygiene and sanitation standards., • Prepare operating equipment for Banquet functions by counting, sorting, and organizing items., • Maintain kitchen equipment and utensils to a high standard, minimizing breakage and ensuring cleanliness., • Sanitize machinery and equipment according to established hygiene standards to prevent contamination., • Adhere to strict standards of personal hygiene and grooming, including wearing prescribed uniforms and name badges. About you The ideal candidate for this position will have the following experience and qualifications: • Previous experience in a 5* star luxury property preferably in London., • The ideal candidate should be a team player who works collaboratively with colleagues to maintain the cleanliness and presentation of the hotel., • Demonstrated professionalism in their interactions with both guests and fellow staff members, contributing positively to the overall atmosphere of the hotel., • Previous experience in a kitchen is ideal., • A keen eye for detail is crucial, as the role involves ensuring that every aspect of guest rooms and public areas is immaculate and presented to the highest standard expected in a luxury establishment., • Being responsive to requests, and always maintain a professional and courteous demeanour. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Position Title: Director of Sales (9-Month Fixed-Term Contract – Maternity Cover) Reporting To: General Manager Managing: S&M Department (Reservations Supervisor, Sales Executive and Sales and PR Executive) What will I get? • Competitive Salary Based on experience, plus service charge and participation in a bonus scheme., • Enhanced Pension Scheme, • Complimentary meal while on duty, • HSF Health Plan*, • Dental cost reimbursement, • Optical cost reimbursement, • Complimentary coverage for your partner and children, • High street and grocery shopping discounts, as well as discounted cinema tickets and more., • Gym membership discounts., • Access to a 24/7 GP advice line and counselling services, including support for dependents. What will I be doing as Director of Sales? We are looking for a passionate, energetic and value-led Director of Sales to lead and oversee the Sales department. You will own and optimise the product (think hospitality, experiences and community) whilst being responsible for wider business strategy as the company fulfils its growth plans, revenue strategies and enters into new locations. You will need a firm grasp of the London market, particularly the fashion, luxury goods, leisure, and entertainment sectors. Reporting directly into the General Manager and you will work closely with the leadership team, acting as Ambassador, to drive new and existing business. You will be required to have excellent communication skills and build constructive and supportive relationships with your co-workers. Your support will help design, drive, and implement policies across the Rooms and Food and Beverage Divisions. These will be heavily influenced by the DNA of Hôtel Costes in Paris. Your input will be key to build and develop a culture of constant improvement, challenging the status-quo. • Directly manage sales for rooms and private dining functions, ensuring targets are consistently met or exceeded., • Drive sales and set clear, achievable sales goals. Develop and execute a sales plan that aligns with department objectives., • Prepare and administer the sales budget, executing programs within defined limits as outlined in the budget plan., • Maintain awareness of current and future competitors' product, pricing and marketing programs to be in a position to proactively respond to market conditions., • Make sure that all sales functions such as sales, reservations and digital marketing teams, are aligned according to the financial goals & in terms of quality, message and timing. Sales Responsibility Function • Direct and coordinate the sales activities needed for the sales, private dining hire, groups, and reservations teams to maximize revenues., • Allocate sales resources and funds strategically to maximize hotel revenue, based on current market conditions and forecasts., • Develop a comprehensive sales strategy for rooms and private dining hire., • Run sales reports regularly and analyse data to identify trends, opportunities, and areas for improvement., • Build and maintain a database of strategic key accounts across all segments and regions, and establish relationships with them., • Manage Sales Representation companies for the international markets, according to the need of the property. Brief the companies about company financial goals, competitive analyses, key messages, positioning, marketing & communication programs., • Prepare room proposals, quotations, group proposals, hotel buyout quotes, and accommodation and catering contracts as needed to support reservations teams., • Oversee partnerships with OTAs and collaborate closely to activate promotions, manage commission levels as needed, and increase visibility to maximize revenue., • Support the Digital Marketing Executive in overseeing the performance and strategy of the Digital Marketing Agency, including managing paid campaigns (such as Google Ads), website traffic and ensuring all initiatives are aligned with revenue generation goals. Budget Control & Owner reporting • Prepare monthly and yearly sales budget, forecasts and sales plans in conjunction with the General Manager., • Provide monthly financial and performance updates on the owners' reports, including action plans. Client Relations and Strategic Partnerships • Proactively seek out and establish strategic partnerships within luxury travel, luxury high-end brands, corporate, and entertainment segments to drive sales of rooms and food & beverage, enhancing hotel recognition and guest satisfaction., • Conduct hotel tours for clients and partners to showcase rooms, food & beverage outlets, amenities, and enhance relationship-building., • Create and manage a comprehensive annual plan for familiarization trips and visits by travel industry partners, ensuring consistent engagement and relationship building., • Represent the hotel at roadshows, sales calls, and travel shows to promote the hotel's main USPs and highlighting the hotel’s competitive advantages, resulting in relationship and network building and bringing business leads., • Attend networking events to prospect new business opportunities and establish relationships with new clients and business partners., • Oversee the maintenance and update of photography assets to ensure they are current and compelling, contributing to enhanced website traffic and visual appeal. New product launches • Communicate with clients, business partners, and the travel industry about new menu launches, in-house brand activations, and special offers to drive traffic and revenue. What are we looking for? • 3–5 years of experience in a similar role within a luxury property; pre-opening experience is highly desirable, • A strong passion for marketing, sales, and driving business growth, • Proficiency in French is preferred, but not essential, • Flexibility to adapt working hours based on business needs, • Willingness to travel within the UK and internationally Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Position Summary As a Rooms Reservations Manager within The Set Central Reservations Office, you will play a key role in representing The Set’s standards of excellence while overseeing the daily reservations operations at our prestigious member hotel, Hotel Café Royal. Based on-site at Hotel Café Royal, you will lead the Reservations team to ensure every enquiry and booking reflects our shared values of sophistication, warmth and personalised service. Working closely with the Director of Reservations and the Revenue Director, you will contribute to group-level commercial performance through strategic management and an unwavering commitment to guest satisfaction, while delivering operational excellence and achieving departmental goals. The Reservations Team also manages Food & Beverage reservations and you will ensure the highest level of service across all outlets. Key Responsibilities: Operational Excellence • Lead and inspire the Reservations team to deliver seamless, accurate, and engaging booking experiences., • Oversee daily operations of the reservations function, ensuring adherence to The Set’s standards and procedures., • Maintain strong cross-departmental collaboration with Front Office, Sales, Revenue, and Guest Relations to ensure smooth pre-arrival experiences., • Partner with the Director of Reservations and Revenue teams to optimise room occupancy, ADR and overall revenue performance., • Participate in weekly revenue strategy meetings and contribute insights from reservations data., • Ensure every reservation call and correspondence embodies The Set’s tone of voice, service ethos and aesthetic refinement., • Personally handle and oversee reservations for VIP guests, top-tier clients and long-stay visitors., • Proactively address and resolve pre-arrival guest requests or concerns, ensuring a seamless transition to the in-house team., • Recruit, mentor, and coach team members to deliver consistent, elevated service aligned with The Set’s brand philosophy., • Conduct regular performance evaluations, identify training needs and foster continuous professional growth., • Ensure all reservations are processed accurately using the designated Property Management System (e.g., Opera) and Central Reservation System (SynXis)., • Safeguard data integrity, guest privacy, and compliance with GDPR and brand policies., • Generate analytical and performance reports, including conversion rates and productivity for the Reservation Agents., • Organise the monthly team schedule, ensuring suitable levels of coverage across the week, and managing the departmental holiday calendar., • Train and support the team to achieve the departmental quality targets for Forbes & LQA and monthly mystery standard calls. Qualifications & Experience: • Bachelor’s degree in Hospitality Management, Business, or a related field., • Minimum 3–5 years of progressive experience in reservations or front office management within a five-star or luxury hospitality environment., • Proven success in managing high-performing teams in a customer-centric, brand-led culture., • Strong analytical understanding of yield and inventory management principles., • Proficiency in hotel systems (Opera Cloud PMS, SynXis CRS, and related reporting tools)., • Excellent written and verbal communication skills; fluency in English required, additional languages highly desirable., • Impeccable grooming, presentation, and interpersonal etiquette consistent with The Set’s standards. Core Competencies: • Luxury Service Mindset & Guest Personalisation, • Strategic & Analytical Thinking, • Leadership & Emotional Intelligence, • Commercial Acumen, • Attention to Detail, • Cultural Sensitivity & Discretion About The Set: The Set is a curated affiliation of the world’s most exceptional independent hotels, united by a shared promise of perfection: the exceptional, without exception. Our portfolio celebrates individuality while offering global scale and strength in sales, marketing, distribution, PR, and partnerships. With strict geographic exclusivity (one hotel per destination), we deliver unrivalled visibility and performance for our members across North America, South America, Europe, the Middle East, Africa and Asia Pacific.

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

Position: HR & Finance Admin Assistant (Part-Time) Reports to: Director of Human Resources and Financial Controller What will I get? • Competitive salary up to £20,000 gross per annum for this part-time role, including a base salary of £16,000 plus a £4,000–£5,000 gross annual service charge, depending on experience., • Increased holiday allowance with length of service., • Complimentary meal while on duty., • HSF Health Plan* including:, • Dental cost reimbursement, • Optical cost reimbursement, • Complimentary coverage for your partner and children, • Access to a 24/7 GP advice line and counselling services (including support for dependents), • High street and grocery shopping discounts, plus discounted cinema tickets and more., • Discounted gym memberships., • Learning and development opportunities., • Contributory pension scheme*. What will I be doing? As a Part-Time HR & Finance Admin Assistant, you’ll play a key role in supporting the HR department and finance-related administrative operations, ensuring smooth onboarding, employee engagement, and accurate record-keeping. You will collaborate closely with department heads to maintain compliance, manage records, and assist in operational processes. Key Responsibilities: • Support onboarding, induction, and probation tracking for new employees., • Maintain employee records, HR databases, and generate relevant reports., • Assist with recruitment, training, and employee engagement initiatives., • Update staff notice boards, canteen menus, and internal communications., • Support the exit process, including collection of company property., • Managing cash and petty cash tracking., • Collecting, auditing, and recording management account checks daily, • Reconciling daily Revenue and Payments on PMS against the accounting system, • Checking EOD reports from Bar, Restaurant and Reception, organising the F&B receipts, • Managing and overseeing purchase orders and invoices liaising with HODs, • Backing up Finance Assistant’s function when needed Team Management • Coordinate with department heads to schedule onboarding, training, and HR activities., • Support HR communications and internal coordination with team members. Goals and Objectives • Ensure smooth onboarding and probation processes for all new employees., • Maintain accurate records and reports, supporting data-driven HR decisions., • Assist in promoting a positive work environment and employee engagement programs., • Promote Efficiency and Cost-Effectiveness by accuracy and numerical precision, • Prepare and distribute daily reports on time, • Maintain effective communication between Front Office, Housekeeping, and F&B through timely updates, • Liaise with external vendors, contractors, and partners professionally and efficiently, • Maintain confidentiality of sensitive information at all times, • Ensure all administrative processes comply with hotel policies and safety standards HR Compliance and Administration • Assist in audits, stock-taking, and administrative compliance processes. What are we looking for? • Bachelor’s degree in Human Resources, Business Administration, or a related field, or valid experience, • Strong organisational, multitasking, and communication skills., • Proficiency in MS Office and HR software., • Ability to handle confidential information with discretion., • Experience in hospitality HR operations or finance administration is a plus., • Flexibility to work part-time hours and adapt to business needs. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

To arrive at The Connaught is to belong. We are looking for a talented and passionate full-time Pastry Chef de Partie to join The Connaught Pastry Kitchen team at the award-winning 5-Star Deluxe Connaught Hotel. We are looking for a talented and passionate full-time Pastry Chef de Partie to join.

We are looking for a talented and passionate full-time Demi Chef de Partie to join The Connaught Jean Georges Kitchen team at the award-winning 5-Star Deluxe Connaught Hotel.

Chef de Partie Watford Luxury Hotel Restaurant. Join our exceptional culinary team at a prestigious 5-star hotel in Watford! We're seeking a passionate Chef de Partie to bring creativity and excellence to our award-winning restaurant kitchen.

We are looking for a talented and passionate full-time Junior Sous Chef to join The Connaught culinary team at the award-winning 5-Star Deluxe hotel - The Connaught.We are looking for a talented and passionate full-time Junior Sous Chef to join The Connaught culinaryteam at the award-winning 5-Star

Reporting to the General Manager, you will oversee a high-performing sales team and implement strategies to maximise performance across leisure, corporate, and group segments. Director of Sales – Luxury 5-Star Hotel. My client is seeking a Director of Sales to lead revenue growth and drive client

We are looking for a talented and passionate full-time Baker Chef de Partie to join The Connaught team at the award-winning 5-Star Deluxe Connaught Hotel. We are looking for a talented and passionate full-time Baker Chef de Partie to join.

Hotel Café Royal is an iconic 5-star luxury hotel located in Central London, featuring 159 rooms and suites, 3 renowned restaurants, 1 stylish bar, and an award-winning luxury spa.Our food and beverage offerings include the Gallery, our breakfast restaurant and lounge; Café Royal Grill, an afterno

Chef de Partie Watford Luxury Hotel Restaurant. Join our exceptional culinary team at a prestigious 5-star hotel in Watford! We're seeking a passionate Chef de Partie to bring creativity and excellence to our award-winning restaurant kitchen.

Executive Head Housekeeper - Luxury 5.Salary: Up to £60,000 + Bonus + Benefits.We are seeking an exceptional Executive Housekeeper to lead the housekeeping operation at a prestigious luxury 5-star hotel in West London.This is a senior leadership role suited to an experienced professional with a pas

An exciting opportunity has arrived to join our stunning and luxury hotel. THE BENTLEY LONDON, 5 STAR DELUXE BOUTIQUE HOTEL. The Bentley London Hotel puts you in the heart of London's Kensington district in close proximity to some of Londons most exclusive shopping houses, Royal Parks and museums.

Location: London Hours: 45 hours/week Salary: Up to £40,000 per year Join a prestigious 5-star boutique hotel in the heart of London, renowned for exceptional service, world-class cuisine, and an unforgettable guest experience. What's the offer: - Competitive salary up to £40,000 p

To deliver planned and reactive maintenance within a 5-star hotel environment in Central London.To ensure all building services and fabric works are maintained to a high standard.To provide a proactive maintenance service supporting the smooth operation of the hotel.To represent the client professio

LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE. Experience 5-star service at the London Marriott Hotel Grosvenor Square. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all

The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues

We are currently recruiting for a Head Host/ Hostess for our exclusive May Fair Bar located on within our 5 Star The May Fair , A Radisson Luxury Collection Hotel.

Hotel Café Royal is a prestigious 5-star luxury hotel located next to Piccadilly Circus in Central London, offering 159 exquisitely designed rooms and suites.With a history of excellence and a commitment to providing unforgettable guest experiences, our hotel attracts discerning clientele from arou

Assistant Front Office Manager - 5 star hotel - North Yorkshire. Discounted hotel stays within group. You will be the face of the hotel and the point of contact for guests during their stay.

Job Title: Shift Engineer Purpose of the Job • To deliver planned and reactive maintenance within a 5-star hotel environment in Central London • To ensure all building services and fabric works are maintained to a high standard • To provide a proactive maintenance service supporting

We are working on behalf of a prestigious 5-star luxury hotel in Watford to recruit an experienced and commercially focused Events Sales Manager.This is an excellent opportunity for a proven events sales professional to join a high-end hospitality environment, driving revenue across meetings, confer

Job Description We are looking for a talented and passionate full-time PastryDemi Chef de Partie to join The Connaught Jean Georges Kitchen team at the award-winning 5-Star Deluxe Connaught Hotel.

Job Description Senior Revenue Manager - 5 Boutique Hotel, Central London We are seeking an accomplished Senior Revenue Manager to join a luxury 5-star boutique hotel in the heart of Central London. The Role As Senior Revenue Manager, you will: - Take full ownership of the hotel.

The Washington Mayfair Hotel is located in one of Londons finest locations, Curzon Street, tucked into the heart of Mayfair a few minutes from Park Lane and offering clients a perfect alternative to the famous 5-star Park Lane Hotels. About The Washington Mayfair Hotel A fantastic opportunity has ar

The Washington Mayfair Hotel is located in one of Londons finest locations, Curzon Street, tucked into the heart of Mayfair a few minutes from Park Lane and offering clients a perfect alternative to the famous 5-star Park Lane Hotels. About The Washington Mayfair Hotel A fantastic opportunity has ar

Are you a Cleaner or a Housekeeper looking for a new opportunity it a gorgeous 4 star hotel in South Northamptonshire? Would you be interested in working the night shift in 5 out of 7 nights per week on an ongoing basis? Do you want to join a fantastic team of reliable, trustworthy team players with

Food & Beverage Manager – Luxury 5-Star Country Hotel Salary:. Somerset We are recruiting a Food & Beverage Manager to lead all dining operations at this luxury 5-star country hotel.

The ideal candidate will possess strong communication skills and strong knowledge of the UK as a destination with experience of working within the 4 + 5 star hotel market ensuring that every journey is tailored to meet the unique needs of our clientele. Strong analytical skills to assess client need

Job Description We are looking for a talented and passionate full-time Baker Chef de Partie to join The Connaught Bakery team at the award-winning 5-Star Deluxe Connaught Hotel.

Job Description We are looking for a talented and passionate full-time Demi Chef de Partie to join The Connaught Jean Georges Kitchen team at the award-winning 5-Star Deluxe Connaught Hotel. We are looking for a talented and passionate full-timeDemi Chef de Partieto joinThe Connaught Jean Georges K

They pride themselves on delivering luxury at every touch point, and their culinary team is at the heart of this promise. The Role: We are seeking a talented Chef de. Job Description Location: London Hours: 45 hours/week Salary: Up to £40,000 per year Join a prestigious 5-star boutique hotel in t