London
Our People: Join Us
When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. Want to be part of the team?
Right now we are looking to find our next Night Manager to join our Kings Wardrobe Team in St Paul.
About Native London King’s Wardrobe
At Native London King's Wardrobe, history meets modern luxury in 92 spacious serviced apartments nestled within the Grade II-listed The Kings Wardrobe in St. Paul’s. Our property is located a 5-minute walk away from St. Paul’s and Mansion House Underground stations, granting easy access to a variety of tube lines.
Be part of the jewel in our crown, as our on-site reception and housekeeping teams work in harmony to ensure guests experience the epitome of convenience and service in a setting that pays homage to pioneering British designers. If you're ready to be part of crafting unforgettable moments in the heart of historic London, apply now!
What the job entails?
You’ll be responsible for the property overnight and making sure we meet our guests and visitors expectations and ensuring their safety. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated.
Experience:
·Read, understand, and comply with product labels, safety, policy, and procedure manuals.
·Demonstrated ability to solve problems in a variety of practical solutions and follow standardized procedures.
·Proficiency in customer service and interpersonal communication skills to effectively interact with guests, clients, team members, and other business contacts.
·Excellent written and spoken English.
·IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system)
Skills and Abilities:
·Excellent relationship building skills, both with entirely new and long term guests.
·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature.
·Works exceptionally well within a team dynamic and contributes to an established open culture.
·Ability to build positive and productive working relationships with colleagues across Native.
·Ability to follow company policies and procedures
·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us;
6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester.
Friends & Family discount on Native stays.
6 days Company Sick Pay / year
Cycle to work scheme.
Number of Holidays increasing with years of service (1day per year).
Meals on duty
Employee of the month perks
Recommend a Friend scheme
If you're as passionate as we are about providing exceptional service, we'd love to hear from you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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