Remote OOH Ticketing Executive
hace 7 días
London
We are collaborating with a highly successful and growing Travel Management Company known for delivering exceptional service to clients with a great reputation in the industry. As our clients global client base continues to expand, we are now looking for an experienced Out-of-Hours Ticketing Executive to join our clients supportive team and ensure seamless support during overnight operations. This is a fantastic opportunity for a skilled and reliable ticketing expert who thrives in a fast-paced environment and enjoys working independently during overnight hours. Out-of-Hours Ticketing Executive – Duties: • Handle out-of-hours ticketing, reissues, refunds, and schedule changes, • Manage urgent travel requests and provide efficient problem resolution, • Ensure all bookings are processed accurately and in line with airline rules, • Provide a high level of service to clients requiring overnight support, • Maintain clear and detailed booking documentation Out-of-Hours Ticketing Executive – Essential Requirements: • Significant experience in airline ticketing within a Travel Management Company or tour operator., • Proficiency in at least two GDS systems (e.g. Amadeus, Galileo, Sabre,), • Strong knowledge of fares, ticketing rules, exchanges, and refunds, • Excellent understanding of fares and rules, • Ability to work overnight / out-of-hours shifts reliably, • Excellent problem-solving skills and attention to detail, • Must be based in the UK and eligible to work in the UK with UK based ticketing experience. Out-of-Hours Ticketing Executive – Benefits: • Dental & Health Insurance, • Life Insurance, • Career development, • Supportive team, • Travel perks, • Fully remote working within the UK, • Competitive pay negotiable depending on experience, • A supportive and professional team environment, • Opportunity to work with a highly respected travel management company, • Plus many more perks If you are an experienced ticketing professional who enjoys the autonomy of out-of-hours work and takes pride in delivering exceptional service, we would love to hear from you