Director of Property Management
13 days ago
Manchester
A growing portfolio, serious investment into systems and people, and a business that’s building properly, not patching gaps. Harte Recruitment is working with a Manchester-based property business entering its next phase of growth. With an established and sizeable managed portfolio already in place, they are now looking to appoint a Director of Property Management to bring structure, leadership, and consistency across the department. This is not a “keep things ticking” role. It’s about taking ownership of a functioning operation and elevating it, ensuring it is commercially sound, compliant, and built to scale. This Director of Property Management opportunity will suit a senior Property Manager, Team Leader ready for a step up, or an existing Head of Property Management looking for a platform with more influence and long-term growth. The Package • Up to £65,000 basic plus bonus, all in package £70,000, • 25 days holiday + bank holidays, • Monday – Thursday 09:00 – 17:30, • Friday 09:00 – 17:00, • First Friday of every month: 09:00 – 13:00, • Senior-level role with real influence over departmental performance and direction, • Long-term progression aligned with business growth The Director of Property Management Role This is about leadership, structure, and accountability — not managing a personal diary of properties. • Oversee the full property management function through an established management layer, • Structure the department to ensure it can support ongoing growth without operational strain, • Take ownership of systems and reporting, ensuring platforms are used correctly and data is accurate, • Ensure full compliance across the portfolio (Gas Safety, EICR, EPC, deposit protection, licensing) and remain ahead of legislative changes, • Oversee onboarding of new properties, particularly developments transitioning into management, • Act as the senior escalation point for landlord, tenant, and operational issues, • Maintain and strengthen relationships with key landlords and investors, • Monitor arrears performance and ensure processes are followed and improved where required, • Identify inefficiencies and implement operational improvements across the department The Person You’ll have: • Senior experience within Property Management or Lettings, • Experience managing or leading teams, directly or through managers, • Arla qualified or equivalent, bringing a strong understanding of compliance and current legislation, • Experience using property management systems (e.g. Reapit or similar), • A track record of improving processes and driving operational standards You’ll be: • Commercially aware, understanding how property management supports wider business performance, • Highly organised, able to build structure and clarity across a department, • Calm and credible when handling escalations, • Decisive, with the ability to resolve issues quickly and effectively, • Respected by both landlords and internal teams