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📢 Perch Group are hiring for a Test and Release Analyst and if your idea of a smooth release doesn’t involve crossed fingers and late nights, we should talk. At Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 🚶 Could this be the next step in your career? As Testing and Release Analyst, you’ll take ownership of testing governance, release planning, and quality assurance across the Group’s technology landscape. You’ll design and implement robust frameworks that ensure all changes from small configuration updates to major system releases are tested, validated, and deployed effectively. You’ll collaborate closely with project, change, and technical teams to embed structured testing practices, streamline release cycles, and drive continuous improvement through automation and DevOps principles. 🗓 So, what will your day-to-day look like? Testing Management • Develop, implement, and own Perch Group’s testing framework, strategy, and standards (covering functional, regression, performance, and UAT testing)., • Plan and oversee all testing phases, ensuring alignment with project and change delivery timelines., • Implement test automation frameworks and drive continuous improvement in testing processes., • Manage test environments — ensuring appropriate configuration, data, and access., • Track and report on testing outcomes, defect trends, and quality metrics to senior stakeholders. Release Management • Own the end-to-end release management process — from planning and scheduling through to deployment and post-release validation., • Coordinate multiple concurrent releases across systems and business units, minimising downtime and risk., • Maintain and communicate a clear release calendar for all technology and business stakeholders., • Ensure all deployments are version-controlled, approved, and fully documented., • Champion the adoption of DevOps and CI/CD practices to increase release efficiency, reliability, and traceability. Governance & Compliance • Ensure all testing and release activities comply with change control, audit, and risk frameworks., • Maintain detailed records of testing results, approvals, and release documentation., • Support internal and external audits related to change, testing, and release processes., • Ensure compliance with data protection, security, and regulatory standards (e.g. GDPR, ISO 27001, Cyber Essentials). Stakeholder & Team Management • Work closely with project managers, developers, business analysts, and operations teams to ensure smooth delivery of changes., • Act as the escalation point for all release and testing issues., • Communicate status, risks, and impacts of testing and release activity clearly to senior stakeholders., • Provide mentorship, training, and leadership to testing and release teams, embedding best practices and continuous improvement. 👆 Does this sound like you? Essential • Proven experience managing software testing and release processes in complex IT environments., • Strong understanding of software development and delivery lifecycles (Agile, Waterfall, DevOps)., • Hands-on experience with automated testing tools, CI/CD pipelines, and version control systems (e.g. Azure DevOps, Jenkins, Git)., • Demonstrated ability to design and implement structured testing methodologies and release frameworks. Desirable • ITIL v4 Foundation (or higher) certification., • ISTQB Test Manager or equivalent qualification., • Prince2, AgilePM, or similar project management accreditation., • Experience working with ISO 27001, PCI-DSS, or similar compliance frameworks., • Degree in IT, Computing, or a related discipline. ⌛The Application Timeline • A first stage video call with the internal recruitment team (15 minute call), • A face to face or video call with the hiring manager (45 minutes- 60 minutes) Typically, the average successful applicant will be within this timeline for 2-3 weeks. Please note we will close this role once we have enough applications for the next stages therefore you should submit your application asap to avoid any disappointment. If you do not receive a response after 3 weeks of applying, please assume you have been unsuccessful as we may experience a high volume of applications. 🎉 Why you should be EXCITED to apply… 💵 £40,000+, + up to 20% of your annual salary, paid as a bonus. 📍 This role is based at our Blackpool office. 🕰 37.5 hours per week. We offer flexible and hybrid working between our core hours of 8am- 6pm, Monday to Friday. 🎓 The opportunity to complete formal qualifications and learn on the job in a successful, growing organisation. ✅ And many more benefits to support your wellbeing and professional development. So, what are you waiting for? Submit your application today. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have any questions or suggestions of how we can assist you in your application due to disability or personal reasons, please email . PLEASE NOTE - All new employees must undergo a full DBS and Credit Check upon acceptance of a job offer with Perch Group.

Senior CRM Executive £30,000 - £35,000 Hybrid - Lancashire (3x days per week) This is a great opportunity for a CRM specialist ready to step up and take real ownership. You will shape lifecycle strategy, build automated journeys from scratch, and influence how this established retail brand connects with millions of customers across email, SMS, and direct mail. The Company They are a long-standing retail business with a strong national presence and a highly successful digital offering. Customer experience sits at the heart of their strategy, and CRM is a key driver of growth. Their team is small, collaborative, and focused on delivering high-quality, insight-led customer communications. With strong recent performance and continued investment, the business offers a stable and supportive environment to progress your CRM career. The Role As Senior CRM Coordinator, you will play a pivotal role in both strategy and execution. You will • Lead CRM planning across email, SMS, and direct mail, • Develop lifecycle and automated journeys, owning campaigns from concept to delivery, • Manage day-to-day campaign operations across all CRM channels, • Analyse performance data and provide actionable recommendations, • Ensure smooth BAU activity while prioritising your workload effectively, • Support broader team initiatives and contribute to an evolving CRM roadmap Your Skills and Experience You will bring • Strong commercial experience in CRM or digital marketing environments, • Confident end-to-end campaign development skills, • Direct mail campaign experience, • Proficiency in Excel and comfortable interpreting customer and campaign data, • The ability to analyse performance and translate insights into actionable improvements, • A proactive mindset and comfort with owning and prioritising tasks What They Offer • Competitive salary -£30,000 - £35,000, • Hybrid working and a supportive team culture, • Opportunities to deepen your CRM strategy and automation expertise, • Clear progression pathways within a growing and well-established organisation How to Apply If this sounds like the next step you are looking for, send your CV to or apply below and I will be in touch.

Backup and Recovery Engineer Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an outstanding Backup and Recovery Engineer to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? • Hands on experience in Implementation, Migration, Operations and Support of Backup applications., • Demonstrable use of Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible), • Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available, • Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs)., • Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful work. A day as a Backup and Recovery Engineer is all about keeping the organisation's data safe and recoverable, whether it lives in the cloud or on-prem. You'll spend your time making sure backup systems are running smoothly, spotting issues before they become problems and jumping in to fix things fast when they do. You'll work closely with Architects, SREs, Delivery Managers and Product Managers, so there's plenty of collaboration as you help shape and run the backup services everyone relies on. Some days you'll be involved in designing or improving how we back things up across public cloud and traditional infrastructure. Other days are more hands on, checking alerts, dealing with backup failures, looking into suspicious activity or helping colleagues understand how the systems work. When major incidents happen, you take the lead in getting everything back to a healthy state, working with security teams if there's anything unusual going on, like potential ransomware or unauthorised access. You'll move between Linux and Windows environments depending on what needs doing. Overall, it's a mix of problem solving, teamwork, technical know-how and keeping the department's data safe and recoverable every single day. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: We have a broad benefits package built around your work-life balance which includes: • Flexible working including flexible hours and flex-friendly policies, • Time off volunteering and charitable giving, • Bring your authentic self to work with 'I Can Be Me in DWP', • Discounts and savings on shopping, fun days out and more, • Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference, • DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards, • Diverse and Inclusive Leadership at Digital Leaders Awards 2024, • Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. JTRA1_UKTJ

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