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About the job This position is full time, permanent working based in Sawbridgeworth Hertfordshire. Introduction Uniq Block Management are seeking a Trainee Property Manager, customer focused Property Manager to act for a range of clients and to Support the Senior Property Managers the management of prestigious and growing mixed use portfolios. ABOUT THE TEAM This role sits within the Property Management Team reporting directly to the Director and Senior PM’s Role Purpose You will be a key contact for residential leaseholders on all elements of the mixed-use services and budgets. You will ensure that management services delivered by UBM are safe, compliant, fairly and reasonably priced and in adherence to our management agreement. You will support the Director and other senior team members responsible for governing department-level strategies and you will make recommendations and reports into senior managers on any issues or opportunities arising, where a decision, action or change in strategy would benefit clients, customers or the organisation. Key Responsibilities Day to day operations, establishing and maintaining standards, goals, objectives and priorities, ensuring the property is always maintained within reasonable cost parameters, contributing to a quality, safe and healthy residential environment Ensure effective and active asset management of the residential elements (including any Registered Providers/Affordable Housing elements) to include financial performance e.g. cost control, revenue strategies, and debt control Where applicable, prepare building service charge budgets for presentation, in conjunction with estate, to Client and Leaseholders ensuring accuracy, robust apportionment reasoning and supporting benchmarking processes and data Work closely with UBM Commercial Surveyors, FMs and Procurement Teams to understand and advise on estate-wide service charge budgets ensuring these are prepared and issued in accordance with legislation and in a timely manner Ensure tight financial management of rents, service charges and insurance premiums ensuring all management and ad-hoc fee invoices are raised in accordance with contracts and paid promptly Review and where necessary produce building management strategies Monitor credit control and ensure best practices Landlord and Tenant liaison and management of lease obligations across the portfolio Work with Building Management team to support Community Investment strategy/delivery and day to day operations Attend Client and leaseholder meetings as required, with some attendance out of office hours where reasonably necessary Apply professionalism, accountability, and integrity in all dealings for and on behalf of clients and within UBM Maintain industry best practice and showcase Residential environment, carrying out tours to potential clients, industry, other external visitors Participate as directed in departmental strategies/projects and departmental business development activities Support and provide input into the Asset Management strategy for the Residential Mix Use Portfolios working closely with the senior team members Skills Required This is a trainee role so experience is not required. We are look for someone eager to learn this role and grow over many years within the company. Training/Courses will be provided. Computing skills with capabilities in using Microsoft Outlook, Word, Excel, and Power Point. Forward thinking and proactive Excellent presentation skills Person Specification Excellent interpersonal skills, verbal and written Ability to prioritise and meet deadlines Maintains positive attitude within themselves and their wider team Accurate with exceptional attention to detail Pro-active and enjoys working autonomously and as part of a wider team Confident and passionate team player who deals effectively with colleagues and clients Flexible approach to work, including the requirement to attend evening meetings with customers where necessary. Interpersonal and analytical skills including the ability to facilitate communication with a range of different stakeholder groups and to flex communication styles to yield positive interactions. Understands and appreciates the importance of using discretion and when confidentiality and other protective processes must be applied to written, verbal and electronic communications. We believe in dynamic and different approaches in building effective teams and excellent client

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