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- nowple recruitment ltd
Customer Service Advisor28 days ago£12 hourlyFull-timeLondonSalary: £12 per hour Monday - Friday 8am-6pm Saturday 9am-4pm Remote customer service advisor Are you passionate about providing customer service advice and looking for flexibility, independence and rewarding opportunities? Look no further! Join the dynamic team at Nowple Recruitment LTD. Work from the comfort of your own home and choose your own hours. We currently have client opportunities to work for Nespreso, a premium single-serve coffee brand of the multinational Swiss company Nestle in which individually portioned aluminum capsules containing roast and ground coffees are partnered with especially design coffee machines. By 2011, Nespresso has sold more than 20 billion of its proprietary aluminium coffee capsules directly to consumers through exclusive takes, tele-ordering and its e-commerce websites. What you will be doing: • Positively interact with customers via phone, providing a premium service to the customer. • Be a positive representative for the brand; promoting products, benefits & discounts available to the customer. • Navigate multiple complex systems while researching and resolving customers’ issues or concerns. • Provide troubleshooting and resolutions to customers’ technical issues with their products. Requirements: Previous customer service experience preferred, but not required as training will be provided. Strong communication skills and a passion for helping others Reliable internet connection and a quiet workspace. Willingness to undergo training and certification as required by clients. Equipment: This is a general guide and the Systems and Equipment guide should be referred to and provided upon request. There may also be additional technology requirements for each client and will be found on their Opportunity Announcement. Technical Specifications: - Computer: Intel Core I5 or higher (or equivalent). Desktop preferred with two monitors. Laptop may also be used with minimum 15" monitor. - Operating System: Windows 10 or 11. - Storage: 60GB hard drive with 20GB free space. - Memory: Minimum 4GB RAM (8GB recommended). - Internet Connection: Hard-wired with at least 10 mbps download and 3 mbps upload speed. - A USB noise cancelling headset for training and class.
No experienceEasy apply - Billions Lounge
Waiter / Waitress1 month ago£7–£11 hourlyFull-timeLeedsWe are looking for an experienced waiters who has a passion for delivering the highest levels of service to our guests/customersRole:1) Customer Service (Face to face), table service.2) Taking orders, up-sell, serve deserts and drinks and take shishas to customers table,3) Change Coal and ensure shishas are smooth, flavoursome and tasting well. **As a Waiter you will be expected to: Have excellent product knowledge with the ability to provide the highest level of service to all customers at all times during serviceYou will have the ability to run a section and effectively.Attention to detail will be crucial to ensure consistency and the effective and timely set up of the lounge for service time.We expect our waiting team to effectively support the manager in the lounge to ensure customers always leave fully satisfied. **We are ideally looking for candidates who are: Experience of working in quality restaurants, shisha lounges ideally with dining experiencePassionate about delivering the highest levels of service with a desire to learn and work hardKeen to progress their career in a quality lounge environmentAble to work effectively as part of a teamexperienced shisha maker ,who knows how to make that perfect smooth Shisha. The right person will be a team player with natural hospitality and leadership skills. As the first point of contact for the lounge customers the right candidate will have impeccable customer service skills, balanced with and informal approach and charming personality. It is a demanding role in a 100+ cover lounge so at least two years' experience in a similar role is essential. You should be fluent in English, passionate about deserts,beverages and hospitality. This is a great opportunity to work with one of Leeds most luxurious shisha lounge. If you have a love of desert, drink, art and above all service, this could be the opportunity for you
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