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Job Scope: The Bridal Experience Manager is responsible for overseeing and elevating the end-to-end bridal client journey, ensuring a seamless, luxurious, and emotionally engaging experience aligned with ELIE SAAB’s standards. This role combines ownership of the client experience, and operational coordination, while driving bridal business performance. Main Duties and Responsibilities: • Achieve and exceed individual quarterly and annual Bridal sales targets while maintaining the highest level of client satisfaction., • Drive boutique-level Bridal business performance, linking bridal sales to Ready-to-Wear (RTW) and accessories collections for brides and bridal parties., • Analyze sales performance metrics and client trends to identify growth opportunities, optimize appointment conversion rates, and increase Average Transaction Value (ATV)., • Lead initiatives to expand the boutique’s bridal client base and develop long-term loyalty strategies. Elevated Client Experience & Appointment Management, • Host and lead the complete bridal client journey, designing and executing a luxury, emotionally resonant experience from first consultation to final delivery., • Curate customized gown selections aligned with each bride’s style, personality, and wedding vision., • Build genuine relationships with brides, bridal parties, and families, fostering trust and loyalty., • Manage appointment schedules, fittings, and follow-ups with precision and discretion, anticipating client needs at every stage., • Follow up consistently with brides throughout the full lifecycle (initial consultation to final delivery)., • Ensure timely and professional responses to all client inquiries across channels (in-store, phone, email, digital platforms). Clienteling & Relationship Management, • Build and sustain a high-value bridal client portfolio, establishing the ELIE SAAB brand as a trusted advisor for brides and bridal parties., • Fully adopt and utilize the official clienteling/CRM tools to track interactions, preferences, milestones, and follow-ups. - Develop long-term relationships to generate repeat purchases and referrals., • Provide guidance to the boutique team on client engagement, appointment strategy, and upselling opportunities. Operational & Managerial Excellence, • Own the end-to-end bridal operations, including order management, alterations coordination, fittings, and final delivery, ensuring a flawless execution aligned with brand standards., • Ensure compliance with ELIE SAAB operational policies and boutique procedures, providing manager-level oversight for operational accuracy and efficiency in coordination with the management., • Track all bridal orders accurately and proactively follow up on production and delivery timelines., • Coordinate with alterations teams and designers to ensure a flawless fit and exceptional final presentation., • Coordinate payment processing with the Boutique Manager and ensure documentation accuracy., • Monitor and maintain proper stock levels of bridal materials (hangers, packaging, stationery, fittings tools., • Ensure bridal merchandising guidelines are implemented according to Head Office standards., • Submit daily sales and activity recap reports with accurate data and insights. Market Intelligence & Business Development - Stay updated with bridal trends, designers, and fashion forecasts to provide informed and elevated styling guidance., • Provide structured feedback to management regarding local market trends, competitor activity, and production-related insights., • Propose seasonal networking and partnership strategies targeting luxury hotels, concierge services, jewelry brands, wedding planners, and other relevant partners., • Support the planning and execution of Bridal trunk shows in collaboration with the Retail Department and key stakeholders. Brand Representation., • Act as a brand ambassador, embodying ELIE SAAB’s heritage, craftsmanship, and bridal savoir-faire at all times., • Mentor and guide boutique staff while coordinating with the Boutique Manager in luxury clients experience best practices when relevant, elevating the overall service standard., • Maintain impeccable professional conduct and personal presentation in line with ELIE SAAB brand expectations., • Collaborate regularly with Bridal Specialists and Boutique Managers across the company to exchange best practices, share insights, and ensure full alignment on the bridal experience across all boutiques. Position Requirements: • Education - High School Diploma or equivalent., • Experience - 8+ years of experience in an equivalent position in the high-end retail fashion industry., • Competencies - Strong Communication Skills - Strong Innovation, Initiative & Entrepreneurship Skills - Strong Problem Solving & Decision-Making Skills - Strong Managing & Developing Talent Skills - Strong Networking Skills - Strong Adaptability & Flexibility Skills

Sample / Couture & Bespoke Bridal Machinist Emilia Wickstead is looking for senior sample machinist, who has strong bridal & couture bespoke skills to support our growing team within our Atelier on a full-time basis. You will work across multiple product categories & seasons throughout the calendar year, creating sample garments, bridal gowns, RTW and special occasion outfits etc. You will work closely with garment technologists, our inhouse machinists & store fitter, communicating clearly and efficiently, ensuring all garments have the desired finishing & are to the specifications requested. Ability to work individually & within a team environment is essential. You will need experience of working within a fast-paced environment, ensuring deadlines are met to deliver high quality garments. Key areas of responsibility: • Produce first samples with high finishing techniques and skills., • Work closely with the pattern cutters and workroom manager to maintain sampling standards., • Advise the product developer, pattern cutters of potential construction problems., • Ensure all products are always made to the highest quality., • Alter all types of women’s clothing including Bridal Dresses, • Following quality control guidelines and inspect all garments to verify pristine condition before final delivery to client., • Press, steam, and spot clean garments where necessary, • Quality control & inspect all garments to verify pristine condition before final handover to Developer, • Perform other duties as assigned Skills, Experience and Qualifications: • Experienced sample machinist with excellent sewing skills, who can work a garment from start to finish., • You will have extensive garment construction knowledge., • Knowledge of how to handle luxury fabrics, specifically Silk Twill, Double Satin, Silk Satin, Chiffon, Crepe and Lace, • Knowledge of lace applique to delegate veiling, • Have a great handle for fabrics when sewing and achieve the utmost highest quality possible, • Excellent understanding of fit and garment construction, • Accustomed to working to tight deadlines and being able to multitask across changing priorities., • Flexibility required at peak times to manage workload. (During Fashion Weeks, Rush Bridal orders, Oscars, summer circuit events), • A team player with great interpersonal skills, • Clear and concise communicator with product developers, pattern makers & Head of Atelier, • Keep a calm and positive attitude and work hard to fulfil the company’s needs., • That person should also have extensive experience working in a Luxury Womenswear company that does RTW, Bridal, Made to Order/to Measure and Bespoke., • Minimum 7-10years experience working with bridal wear or couture & high-end luxury womenswear product. Please apply with a covering letter stating your salary expectations, confirm that you have the right to work in the UK without restriction. Please note, if you don't hear back from us within 2 weeks, unfortunately you have not been successful this time round.

Location: Knightsbridge, London Brand: Suzanne Neville Suzanne Neville is seeking an experienced Bridal Fitter / Alterations Specialist to join our team in our Knightsbridge boutique. This is a unique opportunity to work closely with one of the UK’s leading bridal designers in a luxury environment, ensuring each bride receives an exceptional and highly personal fitting experience. The Role You will play a key role in guiding brides through the fittings process from measurements to final collection, ensuring every gown fits perfectly and each appointment feels calm, organised and special. Working alongside the designer and atelier, you will be responsible for translating each bride’s measurements and requirements into precise fitting instructions for our in-house team. Key Responsibilities Bridal Measurements & Styling • Conduct bridal measurement appointments and record detailed measurements., • Discuss and confirm any gown design details or customisations with the bride., • Advise on accessories including veils and finishing touches., • Communicate all fitting information clearly to the atelier for pattern and toile preparation. Toile Fittings • Assist the designer during Thursday toile fitting days., • Re-measure brides where required and support fittings to ensure smooth appointment flow., • Learn the Suzanne Neville fitting approach with the aim of confidently conducting toile fittings independently when required. Dress Fittings • Conduct first dress fittings ensuring the experience is calm, professional and celebratory., • Pin hems and mark alterations accurately., • Prepare detailed alteration instructions for the in-house alteration team. Final Fittings & Collection • Ensure all alterations are completed to the highest standard., • Conduct try-on and collection appointments., • Demonstrate how the gown is fastened and provide dressing guidance for the wedding day. Alterations Management • Coordinate the alteration schedule with our in-house machinists., • Maintain organisation of the alterations room and ensure gowns progress through fittings on time., • Maintain exceptional standards of finish and presentation. The Ideal Candidate • Experienced bridal fitter, couture fitter or high-end alterations specialist., • Excellent knowledge of garment construction and bridal fabrics., • Strong fitting and pinning skills., • Highly organised with strong attention to detail., • Calm, warm and professional with brides and their families., • Able to manage multiple fittings while maintaining a luxury client experience. What We Offer • The opportunity to work closely with an internationally recognised bridal designer., • A beautiful Knightsbridge boutique environment., • A collaborative team including an in-house atelier and alteration specialists., • The chance to be part of creating exceptional gowns for brides worldwide.

Our client is seeking a skilled and detail-oriented Bridal Seamstress to join their team in Cardiff. Proven experience as a Seamstress, ideally within bridal, couture, or occasion wear.

Sales Assistant / Client Advisor - Luxury RTW Brand £29,000 - £30k + commission Our client are a highly prestigious, luxury RTW brand with a focus on Bridal, RTW, and Homeware. We are looking for a Retail professional with a passion for Luxury brands to join them, who drives sales and delivers highly personalised, luxury shopping experiences for Ready-to-Wear and Made-to-Order clients. Key responsibilities include managing the full sales cycle, maintaining deep product knowledge, and catering to elite, high-net-worth clientele. Hours are 9am - 6pm and days are across Monday - Sunday, commission is also included. The typical job description encompasses the following core areas: Clienteling & Sales Generation Personalised Service: Deliver an elevated shopping experience by providing bespoke styling advice and customised solutions tailored to the client's preferences. Sales Targets: Drive sales and surpass targets by utilising expert product knowledge and exceptional sales techniques across both Made-to-Order and Ready-to-Wear services. Relationship Management: Build and nurture long-term relationships with existing, new, and VIP (Very Important Client) customers. Trend Awareness: Stay up to date with fashion trends, seasonal collections, and high-end craftsmanship to provide informed style recommendations.Store Operations & Collaboration Team Leadership: Act as a mentor to junior associates, provide support during busy periods, and help troubleshoot client or service issues. Store Standards: Work closely with store management to ensure retail strategies align with brand standards and maintain the luxurious presentation of the boutique.Key Requirements Experience: Typically 3 or more years of luxury retail experience with a proven track record of managing VIP clients and exceeding sales targets. Communication: Excellent written and verbal communication skills. Professionalism: A proactive, self-motivated attitude with a high degree of organisational skill and the ability to work under pressure during high-traffic periods. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Store Manager To maximise the controllable profit potential of the store by ensuring a high standard of leadership, sales techniques, a balanced score card of KPIs and delivery of the highest level of service to the customer at every stage of their journey. Reports to: Regional Manager Key Accountabilities: To achieve targets and maximise the controllable profit performance of the store in the short and medium term Customer Experience - To ensure all team members provide market leading customer service via listening and engagement at every stage of the customers journey and lifetime with the brand both for new and existing. Costs & Profitability - Control branch costs to the agreed and most effective level. Maximise margin by managing mark-down, discounts, stock loss and targeted selling. Leadership Skills - To effectively lead and develop the team within the store ensuring a multi-channel mindset that endeavours to make every sale. Through coaching, constantly develop the team in line with short- and medium-term objectives. After analysis of the stores KPIs communicates regularly with Regional Manager and Head Office as necessary. Build and maintain positive relationship with Centre management. Sales through KPI's - To ensure store and personal KPI's are in line with company objectives. Create a team culture where living the components of sales (ATV, UPT, Conversion, Category performance)' in the moment' becomes an everyday habit. Recruit, develop and retain a talented and diverse team - Recruit to the agreed contracted rota. Ensure the team are flexible, on brand, diverse and always styled perfectly Team management - Monitoring employee behaviour, approach, and presentation to make sure they are a positive reflection of the Cultural values. Discussing and dealing with any in-store employee issues with the Regional Manager. Delegation - Delegating tasks to employees such as cleaning, stocking, customer support, or working the cash till. Visually deliver the SD brand - To ensure store and personal KPI's are in line with company objectives. Create a team culture where living the components of sales (ATV, UPT, Conversion, Category performance)' in the moment' becomes an everyday habit. Product Knowledge and tailoring - Demonstrates a high in-depth standard of product knowledge, a good understanding of the different styles and fit of our product and tailoring skills throughout the team. Formal hire (where appropriate) - To measure, fit and deliver on time to the customers order our formal hire garments, attending to any adjustments and ensuring that all charges are recovered. To actively promote the offer and attend Bridal Fayres in order to grow the business locally for your store. Custom made and Made to Measure (where appropriate) - To measure, fit and balance our made to measure garments, attending to any tailoring adjustments, and ensuring that all charges are recovered. To actively promote the offer to grow the business locally for the store. External Opportunities - To explore all marketing and sales opportunities both by reviewing local activity and competitor: web, e-mail and social media activity with a comparison to our own. Data Protection and capture - To ensure all legal and company Data Protection requirements are met. Maximise both the quantity and quality of the customer data captured instore. Health & Safety - Ensure Store and Centre Health and Safety requirements are met at all times and communicate with Head office departments and Regional Manager. Administration - Attend to all administrative duties accurately and to the time scale laid down. Stock Procedures - Manage the stock effectively by following all stock control procedures ensuring the most accurate book stock record Communication - Communicating with customers, HO employees, the company, senior employees, employees at other stores, etc. in person, over the phone, and by email Dealing with complaints - Respond to customer complaints and concerns in a professional manner. BH36410

Our client are a highly prestigious, luxury RTW brand with a focus on Bridal, RTW, and Homeware. We are looking for a Retail professional with a passion for Luxury brands to join them, who drives sales and delivers highly personalised, luxury shopping experiences for Ready-to-Wear and Made-to-Order clients. Key responsibilities include managing the full sales cycle, maintaining deep product knowledge, and catering to elite, high-net-worth clientele. Hours are 9am - 6pm and days are across Monday - Sunday, commission is also included. The typical job description encompasses the following core areas: Clienteling & Sales Generation Personalised Service: Deliver an elevated shopping experience by providing bespoke styling advice and customised solutions tailored to the client's preferences. Sales Targets: Drive sales and surpass targets by utilising expert product knowledge and exceptional sales techniques across both Made-to-Order and Ready-to-Wear services. Relationship Management: Build and nurture long-term relationships with existing, new, and VIP (Very Important Client) customers. Trend Awareness: Stay up to date with fashion trends, seasonal collections, and high-end craftsmanship to provide informed style recommendations.Store Operations & Collaboration Team Leadership: Act as a mentor to junior associates, provide support during busy periods, and help troubleshoot client or service issues. Store Standards: Work closely with store management to ensure retail strategies align with brand standards and maintain the luxurious presentation of the boutique.Key Requirements Experience: Typically 3 or more years of luxury retail experience with a proven track record of managing VIP clients and exceeding sales targets. Communication: Excellent written and verbal communication skills. Professionalism: A proactive, self-motivated attitude with a high degree of organisational skill and the ability to work under pressure during high-traffic periods.Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

This role involves managing sales activities and maintaining exceptional client relations within a luxury bridal environment.

The successful candidate will create sample garments and bridal gowns, ensuring high-quality production and meeting tight deadlines. Ideal applicants will have 7-10 years of experience in luxury womenswear, specifically in bridal and couture.

Join us to shape the future of bridal retail and be part of an expanding international business.

The ideal candidate will have extensive experience with bridal wear and couture, showcasing excellent sewing skills and garment construction knowledge.

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HOUSE OF SAVIN is offering a Videographer Opportunity to capture the artistry and day-to-day life in our luxury bridal atelier in London.

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Drive boutique-level Bridal business performance, linking bridal sales to Ready-to-Wear (RTW) and accessories collections for brides and bridal parties. Collaborate regularly with Bridal Specialists and Boutique Managers across the company to exchange best practices, share insights, and ensure full

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