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Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses., • Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave – Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family., • Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

In this role, you’ll be the voice of BT for our small and medium business customers – building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you’re responding to an inbound enquiry or reaching out as part of an outbound campaign, you’ll take the time to understand each customer’s needs and challenges before recommending the right BT or EE Business products for them. You’ll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet – and often exceed – your targets. Above all, you’ll ensure every interaction is a positive one, creating a customer experience that reflects BT’s reputation for trust, expertise and innovation. You’ll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound‑focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high‑quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value‑led conversations and supporting key customer programmes, the role plays a direct part in strengthening long‑term customer relationships while supporting wider transformation and efficiency goals. • Support inbound call volumes during busy periods and make outbound dialler calls in quieter times., • Identify upsell and cross‑sell opportunities aligned to customer needs efficiently and professionally., • Take ownership of issues through to resolution, using correct processes., • Deliver a consistent customer experience across inbound and outbound activity., • Customer & Process Excellence, • Maintain accurate customer records and contact details., • Follow all sales, compliance, and data protection requirements., • Use CRM and sales systems correctly at all times., • Escalate risks, complaints, or vulnerabilities appropriately., • Work closely with wider teams to resolve issues and improve outcomes., • Deliver against agreed performance measures, including quality, retention, and growth., • Actively engage in coaching, feedback, and development sessions., • Support a “one team” culture by sharing best practice and helping colleagues. Essential Skills • Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions., • Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals., • Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills • Attention to Detail - Accurately records information and follows processes, policies and compliance requirements., • Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications., • Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required., • Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs., • Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture., • Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: • Access to an online private GP 24/7 for you and your immediate family, • Market-leading paid carers leave with up to 2 weeks off, • Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay, • Discounted EE and BT products, including mobile and broadband, • Market leading Pension scheme – 5% from you and 10% from us, • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Head of AI Enabled Strategy & Operating Model (Sales and Service) Cookies on BT.comWe use cookies to do things like remember what you've added to your shopping basket, offer live chat support and show you content we think you'll be interested in. If you're happy with the use of cookies by BT and selected partners, click OK.View profileEmployee Login Life at EE Culture club Careers at EE Search roles* BT GroupJob DescriptionHead of AI Enabled Strategy & Operating Model (Sales and Service)Req ID: 60700Posting Start Date: 17/07/2026Posting End Date: 28/07/2026Job Function: Data & AIDivision: ConsumerJob Location: GBR Belfast - Riverside Tower, GBR Bristol - Assembly, GBR Cardiff 3 Capital Quarter, GBR Darlington - Global House, GBR Doncaster - BT Call Centre, GBR Dundee Greenmarket, GBR Exbridge House, GBR Glasgow - Alexndr Bain Hse, GBR Ipswich - Orion Building, GBR Lancaster ATE, GBR Leeds - 1 Sovereign Street, GBR Lincoln - 4 Ruston Road, GBR Newcastle - Gosfrth Pk Way, GBR Plymouth - Langage Campus, GBR Sheffield Endeavour, GBR Swansea -Terrapin Buildg, GBR Truro TE/RSC, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey, GBR-Merthyr Tydfil-EE Contact, GBR-Newcastle - Tyneside, GBR-Warrington-Stanford HouseAdvertised Salary: Competitive + BenefitsJob Req ID: 60700Posting Date: 17th July 2026Function: Data & AILocation: UK WideSalary: Competitive + Benefits## About the roleThis role owns the definition, implementation and continuous evolution of the future AI-enabled Sales & Service operating model for Consumer, translating strategic priorities across cost, growth and customer experience into a deliverable operating model, investment plan and measurable business outcomes.It combines enterprise-level strategy with hands-on delivery accountability, with a clear focus on how AI, data, automation and agent-based capabilities reshape customer engagement, service delivery, workforce models and commercial performance.The role is accountable for designing and implementing AI-enabled, AI-native and agent-based operating models that define how human colleagues, AI assistants and autonomous agents work together across customer journeys, channels and service environments.A key accountability is to determine, govern and deliver how AI capability is embedded across Sales & Service, ensuring: Reuse of capability across journeys and channels Alignment between strategy, transformation and delivery Ownership of delivery outcomes, adoption and benefit realisation Retention of control of core intelligence within BT, rather than embedding it within vendor platformsThe role acts as the accountable centre of the transformation, setting clear direction and driving delivery across Sales & Service so activity aligns to a coherent, scalable and AI-native operating model.## What you’ll be doing Own the strategic direction for Sales & Service, defining how the business delivers customer value, commercial growth and operational efficiency through an AI-enabled operating model. Design and implement the target AI-native operating model, ensuring customer demand is effectively managed across journeys, channels, service environments and agent-based capabilities. Define how human colleagues, AI assistants and autonomous agents work together to deliver seamless customer experiences, improved decision-making and measurable business outcomes. Lead end-to-end delivery of AI-led operating model transformation, converting strategic priorities into implemented business change, adoption and sustained operational outcomes. Translate strategic priorities into a clear transformation roadmap and delivery plan, aligning initiatives across customer experience, operations, commercial, product and technology teams. Establish value frameworks and success measures that connect business strategy, investment decisions, delivery milestones, adoption and benefit realisation. Define the principles, standards and governance that guide how AI-enabled capabilities are developed, scaled, reused and embedded across the organisation. Drive consistency and reuse across customer journeys, business domains and AI-enabled solutions to maximise efficiency, scalability and long-term value. Lead the evolution of workforce and capability strategies, ensuring organisational structures, roles and skills align to future AI-enabled business needs. Lead cross-functional teams across business, transformation, product and technology functions to implement the future Sales & Service operating model. Own operating model decisions, transformation priorities and delivery outcomes, balancing customer value, commercial impact, risk and long-term business performance. Establish frameworks and ways of working that enable consistent decision-making, effective governance and successful transformation delivery at scale.* Ensure all activity across Sales & Service supports a clear strategic vision and contributes to the delivery of a customer-centric, AI-native and future-ready organisation.Leadership Responsibility:* Act as the accountable senior leader for the future Sales & Service operating model, owning strategic direction, delivery execution, benefit realisation and long-term operating model performance while engaging stakeholders at Director and Executive level.## Essential Skills / Experience* Strategic Business Transformation & Delivery: Proven ability to define and deliver customer, sales or service strategies that drive measurable business outcomes within large, complex organisations, with clear accountability for execution and impact.* AI-Native Operating Model Design & Delivery: Proven experience designing and implementing AI-enabled, AI-native or agent-based operating models within large-scale customer, sales or service environments.* AI-Led Transformation Implementation:Hands-on experience delivering AI-led transformation and operating model change from strategy through implementation, adoption and benefit realisation.* Customer Journey & Commercial Expertise:Strong understanding of customer journeys, demand, cost-to-serve, conversion, retention and customer value, with the ability to turn insights into strategic and operational action.* Business Architecture, Service Design & Value Realisation:Expertise in business architecture and service design, creating scalable solutions, value frameworks and delivery measures that link strategic priorities to financial and operational outcomes.* AI-Enabled Business Strategy & Agent-Based Models: Ability to apply AI, data, automation and agent-based capabilities to business challenges, understanding their impact on customer interactions, decision-making, operating models and organisational design.* Senior Stakeholder Leadership & Accountability## Desirable Skills / Experience* AI & Digital Transformation Leadership: Experience delivering AI, digital or data-led transformation programmes, combining strategic thinking with practical operating model implementation to drive business outcomes.* Agentic Operating Model Design: Understanding of AI-enabled, AI-native and emerging agent-based operating models, with the ability to define how people, processes, technology, AI assistants and autonomous agents work together to create value.* Workforce & Organisational Transformation:Experience developing workforce, organisation and capability strategies that support AI-enabled change and future business requirements.* Customer Service & Operations Expertise:Proven experience operating within large-scale, customer-facing service environments, balancing customer experience, operational performance and commercial objectives.* Strategic Investment & Portfolio Governance: Ability to shape investment decisions, portfolio governance and prioritisation frameworks that align resources to strategic goals, delivery priorities and measurable outcomes.* Enterprise Change & Systems Thinking:Strong ability to connect strategy, operations and technology, ensuring transformation initiatives deliver scalable, sustainable and organisation-wide impact.## Our PackageTailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Company car scheme (or cash alternative) 15% on target annual bonus Private healthcare for you and your family Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme – 5% from you and 10% from us* Holiday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.EE is the UK’s largest mobile network and a core brand within BT Group’s Consumer unit. Many of our roles are employed by EE but work across a growing, multi‐brand Consumer environment – supporting customers across our family of brands, BT, EE and Plusnet.You’ll benefit from EE’s strong people proposition, development opportunities and culture, while helping shape the future of consumer connectivity at scale. #J-18808-Ljbffr

.NET Developer, C#, WPF - Mobile Telecommunications - Crawley, West Sussex (Tech stack: .NET Developer, .NET 9, C#, WPF, Azure SQL, MVVM, Prism, TDD, Agile, Programmer, Engineer, Architect, .NET Developer) Established in the early 1990s and listed on the London Stock Exchange our client is an instantly recognizable brand within the mobile telecommunications arena. They are widely recognized as innovators within the market and were the first company to deliver phone trainers, full length music player downloads, commercial TV and mobile broadband to its customers. They are now looking to extend their brand beyond mobile with the launch of several new products. As such they are looking to recruit 6 .NET Developer to help design and develop the .NET / C# software applications that will be the backbone of this exciting new generation of products and services. The ideal .NET Developer candidates will have a skill set that encompasses: .NET, C#, WPF and Azure SQL. Our client can provide training in: .NET 9, Azure SQL, MVVM, Prism, continuous integration, dependency injection, TDD and Agile (Scrum / Kanban). This is a truly exciting opportunity to work on complex enterprise level, Greenfield .NET / C# projects and to develop revolutionary products that will be the envy of the industry. Location: Crawley, West Sussex, UK / Remote Working Salary: £65,000 - £75,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

Description About us: Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. The role opportunity: The Senior Project Manager is imperative in leading large complex projects for either our customers or internal stakeholders. This is a busy, fast paced role that you can really make your own with the opportunity to implement real change. We are looking for an individual who enjoys working in a high-paced environment and who is able to deliver to tight timescales through innovative and organised methods. This person would also need to be prepared to conduct monthly client visits across the UK. Key areas of focus: Joining our Programmes & Installations team, you will be responsible for working across multiple projects from beginning to end within the agreed timescale. You will work with various stakeholders across the business to deliver customer driven projects independently or as part of a wider programme to time cost and quality criteria. Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion. • Lead the team of Project Managers for a given sector(s); ensuring they are supported to work at their most effective and deliver projects to time, cost and quality, • Responsible for the provision, content and quality of regular programme and project reports within your sector(s); working to ensure they are truthful, current and relevant, • Responsible for the successful delivery of larger projects or multi-site programmes within your sector; occasionally working under the direction of a programme manager for transformational programmes, • Support your team with prioritization of workload, and work yourself in line with company objectives, • Provide feedback, advice, project updates and encouragement to team members, • Manage deadlines and push the team (and yourself) to ensure timeliness, • Working within the senior leadership team, managing different teams to ensure delivery of projects on time to a high standard, • Manage multiple projects and controlling competing demands to ensure expectations are met, • Introduce new procedures to improve our customer experience, • Coordinate different project elements to ensure key milestones are met, • Evaluate project delivery to identify ongoing improvements to ensure a seamless service, • Provide advice on the management of projects, • Organise various people working on a project, • Ensure all project documentation is created and kept up to date, • Make sure that all the aims of the project are met, • Make sure the quality standards are met, • Drive multiple projects simultaneously and meet project goals and objectives by tracking costs, performance, service level agreements (SLAs), and other metrics., • You will lead or partner with the department, executing against the operational plan to ensure outcomes are delivered efficiently and effectively. Customer Driven: • Identify and assess customers’ needs to achieving and exceeding customer satisfaction, • Build sustainable relationships and trust with customers through open and interactive communication, • Handle customer queries, provide appropriate solutions and alternatives within the expected time frame and follow up to ensure resolution About you: You will be a passionate and motivated individual with the ability to spin multiple plates (projects) at once! You value an organised approach and are able to take individual tasks upon yourself to complete tasks on time. You are excellent at working with people and always strive to provide a customer driven approach. We are looking for someone that: • A motivated team player and leader with a true passion for what you do, • Strong analytical and problem-solving skills, • Excellent organisational skills with the ability to deliver in line with strict timescales, • Self motivated and able to seek information and develop knowledge and skill, • Leadership qualities, such as motivation techniques and conflict-management Your experience • Extensive experience in project management within IT, • In depth knowledge and skills of project management, • Experience of working with senior management and external customers, • Knowledge of the telecommunications industry, especially of internet service providers, • Proficient with Microsoft Office applications ( Word, Excel, PowerPoint, Visio). It would be beneficial to have... • Understanding of Data Network Technology – SD-WAN, MPLS, VPN, Internet, Cisco, etc., • Knowledge of managed Network Services, including but not limited to, SD-WAN, MPLS, VPN, security services, LAN/WAN, and cloud is required. We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect. This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing. They're looking for a driven, client-focused Sage X3 Customer Support Consultant to join their Support and Development team. The successful candidate will be the person clients count on when something goes wrong — taking ownership of issues, digging in to find solutions, and seeing every ticket through to resolution. This role works closely with Inixion's Development and Technical Consulting teams, and with third parties where needed, to keep clients running smoothly. This is a full-time remote role. • Receive, own, and resolve support tickets raised by Inixion clients — taking full accountability from first contact to resolution., • Use remote access tools to diagnose and troubleshoot issues directly within client environments., • Analyse, replicate, and resolve support cases within Inixion's escalation guidelines., • Liaise with internal departments — Development, Technical Consulting, and management — to drive swift resolution of outstanding issues., • Maintain thorough, clear documentation on all tickets to support team continuity and knowledge sharing., • Communicate proactively with your manager, flagging issues as they arise rather than after the fact., • Uphold a high standard of written and verbal communication with clients at all times., • Support colleagues when capacity or complexity demands it., • Travel to client sites and internal Inixion meetings as required. Required • Solid working knowledge of Sage X3 — either as a super user or in a support/consulting capacity, including technical experience., • Confident, professional, and able to work independently with minimal direction., • Strong organisational and analytical skills with a methodical approach to problem-solving., • Clear, professional communicator — both in writing and verbally. Nice to Have • Experience with Sage Intacct., • Familiarity with Microsoft SQL and/or Crystal Reports., • Proficiency in Microsoft Office. £38,000 - £40,000 a year • Location: Remote (UK), • Employment Type: Full-Time, • Bonus: 7.5% Annually, • Hours: Monday–Friday, 9:00am–5:30pm (flexibility required for on-site visits and agreed extended hours), • Holiday: 20 days per year, increasing annually to a maximum of 25 days, • Private Health: Eligible to join after 6-month probationary period, • Pension: Eligible to join after 3 months, • Bonus Scheme: Eligible after 6-month probationary period, • Life Assurance: Eligible after 6-month probationary period, • Broadband/Mobile Allowance: Included We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Do you have a background in education and a desire to multiply your impact across hundreds of schools and local authorities? Are you passionate about helping educators tackle school absence through technology? No Isolation is looking for a Customer Success Manager with your experience to join our UK team. If you’re an experienced educator who’s curious about stepping outside the traditional classroom to make a bigger impact, we’d love to hear from you. Whether you’ve worked in alternative education, collaborated with local authorities, or developed deep expertise in special educational needs, this is your opportunity to take your skills and values into a new chapter. Many of our team members already have backgrounds in school settings and local education authorities. Our Director of Customer Success, Simone, is a qualified teacher with nearly 30 years of experience, spanning roles as Senior Teacher, SENCO, Headteacher, before running an education access team at a local authority. You won't need to explain the great world you're coming from. About Us We're a 65-person EdTech scale-up operating across Europe, on a mission to help educators bring learning and belonging for every child. Our AV1 robot is deployed across 19 countries with 5,000+ units, supporting schools to improve attendance, belonging, and continuity of learning for children who cannot be physically present. Consistently described as life-changing, it bridges the gap between the student and their peers, restoring both educational continuity and the essential sense of social belonging. Why this role matters: ✅ Help educators tackle one of the biggest challenges facing education today. ✅ Create lasting impact for children who cannot attend school. ✅ Join a company where your work is valued, your voice matters, and your wellbeing is prioritised. The Opportunity — Customer Success Manager This is more than just a job. This is a chance to partner with educators, schools, councils and public authorities to tackle school absence, one of the biggest challenges facing education today. By helping them implement AV1, you'll enable absent students to stay connected to learning and belonging while supporting their successful return to the classroom. Globally, we've already empowered educators to help over 15,000 pupils back into school. In this role, you'll be extending that impact. In practice, this means that: You'll build trusted partnerships with local authorities, schools, and multi-academy trusts, becoming a valued advisor on tackling school absence and helping customers achieve long-term success with AV1. You'll lead customer onboarding and implementation projects, defining success measures and ensuring customers realise the full value of AV1. You'll become the go-to expert on AV1, advising on best practice, change management, and how to maximise adoption and impact. You'll work closely with our Account Managers to engage education leaders and decision-makers, identify opportunities to expand the adoption of AV1 across schools, trusts, local authorities, and regions, and support strategic customer conversations. You'll bring credibility, insight, and empathy to every interaction, helping educators create lasting impact while strengthening AV1's reach across the UK. What You Bring — Experience & Capabilities You might be a perfect fit if you: Are a senior practitioner in schools, APs, or similar settings. Are a qualified teacher educated to a degree level. Have a strong understanding of UK education, especially in SEND or Alternative Provision sector. Believe every child deserves access to learning and belonging. Have experience working with (or alongside) LAs, MATs, or specialist schools. Can build trusted relationships with ease — you’re charismatic, credible, and reliable. Are confident in presenting and engaging groups. Bring strategic thinking, problem-solving skills, and a proactive “can-do” approach. Have experience using technology to drive change in education. Why You’ll Love it Here Impact beyond single school/classroom: You're still in education, still shaping how children experience learning and belonging, just from a different perspective, and at a larger scale than any single school. No bureaucracy: Less paperwork, more time actually impacting the educational sector. A purpose-led culture: We are deeply committed to our mission. We set high standards and we support each other with genuine care. You will join a purpose-led team that gives you the space to do your best work. A team of education experts: You will report to our Director of Customer Success, Simone, an experienced school leader, and be part of a highly experienced Customer Success team with deep educational backgrounds. You will work closely with colleagues in our Oslo, Munich, and London offices. Resources to succeed: We equip you to succeed. You will work closely with our Sales, Marketing, and Product teams, ensuring you have the materials and support needed to help schools thrive. Endless growth opportunities in a scaling company: As a scale-up, we are continuously evolving. This gives you the opportunity to take on new challenges, grow your role, and make a real impact as we expand. Flexibility that respects your experience: A remote setup to support a sustainable lifestyle with flexible working around core hours (10:00-15:00). A bonus scheme. 27 days' annual leave plus bank holidays. Enhanced parental benefits. Mobile and broadband reimbursement. Option to enroll into a salary sacrifice pension scheme. Regular company socials and an annual trip away together. Every partnership you build and every implementation you lead helps schools reduce the impact of school absence. Through AV1, you'll enable more children to stay connected to learning and belonging while supporting their successful return to the classroom. And yes, when you’re in the office, there is always free-flowing coffee and tea waiting for you in our fully equipped kitchen ☕️ Location & Practicalities Remote, ideally based in London or South East of England, given travel to schools and local authorities. Prefer an office? Ours is centrally located in London and open to you anytime. How to Apply If you want to continue serving the education sector in a new capacity - one where your insight empowers schools to embrace true inclusion - this is your opportunity to lead, and we’d love to hear from you. Please click Apply and upload your CV. You’re welcome to include a short video with your application (optional) — a great way to show your personality beyond your CV. You may watch how AV1 transforms inclusion in education here: You may explore our mission and impact stories at We kindly ask external recruitment agencies and consultants to refrain from contacting us regarding this position.

Description About us: Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. The opportunity: Wifinity is seeking a highly motivated and experienced Business Development Manager to join our team and be focused on the northern part of England. The successful candidate will be responsible for helping us to expand our proposition into the Public Sector or/and Defence. This is a hunter role and you will be expected to identify, target, develop and close business within the agreed sector. You will work closely with the management team to identify opportunities for expansion and establish new partnerships to support our growing managed service business. Key areas of focus: Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion. • Use your network to uncover opportunities for growth across the Local/Central and wider Public Sector markets, • Develop and execute business strategies to drive growth and profitability, • Developing successful, sustainable and profitable long-term relationships with the largest and most complex customers. Drawing on multiple sources of information and insight (customer, competitors, market insight/trends, group insight, trading/economic environment) in order to formulate win strategies with customers., • Build and maintain a solid and robustly qualified pipeline of sales opportunities within assigned industry verticals growing to a level of 3x target coverage., • Identify new opportunities for expansion and establish partnerships with key vendors, • Build and maintain strong relationships at Senior level within the target customer base., • Develop and deliver compelling proposals and presentations to potential clients., • Collaborate with the leadership & management team to help identify strategic growth opportunities within our existing customer base. Customer Driven: • Identify and assess customers’ needs to achieving and exceeding customer satisfaction, • Build sustainable relationships and trust with customers through open and interactive communication, • Handle customer queries, provide appropriate solutions and alternatives within the expected time frame and follow up to ensure resolution About you: We are looking for someone that has: • A full UK Driving License., • Substantial experience in business development, sales, or related field, • Proven track record of successfully developing and implementing business strategies., • Experience in complex deal leadership within the Public Sector market, • Solid understanding of Public Sector procurement, bidding and frameworks, • Strong understanding of market trends, competitive landscape, and customer needs, • Excellent communication and presentation skills, along with strong negotiation and influencing skills., • Ability to work in a fast-paced, dynamic environment. It would be nice to also have: • Experience in the telecoms industry and have a strong understanding of WiFi, Fixed Line Connectivity, SD-WAN and IoT products., • Experience in technology and solutions sales We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect. This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.

About Nteractive At Nteractive, we bring experiences to life. Whether it’s global events, internal communications, or transformative campaigns, we help some of the world’s biggest brands connect with their people in extraordinary ways. And none of that happens without the right people, in the right place, at the right time. We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more. We’re looking for a highly organised, collaborative, and career-focused Finance Assistant to join our growing team. This hybrid role is perfect for someone who thrives in a fast-paced, varied finance environment, is eager to learn, and wants to develop new skills while supporting the smooth running of our finance operations. What you'll be doing As Finance Assistant, you’ll be an essential part of our Finance team, working closely with colleagues to manage reconciliations, expenses, invoices, and project administration. You’ll report to the Senior Finance Manager, gaining exposure to new finance projects and developing your career in a dynamic, supportive environment. Key responsibilities include: • Reconciling and processing all company credit cards., • Checking and processing staff expenses., • Monitoring the accounts payable inbox and managing invoice authorisations through Acumatica., • Managing project administration in the accounting and expenses systems., • Providing general administrative and finance support to the Senior Finance Manager and Finance Director., • Assisting on ad-hoc finance projects and tasks as required. What you will bring We’re looking for someone who is ambitious, a strong team player, and keen to grow their career in finance. • Ideally 1+ years’ experience in Accounts Payable or expense processing, with a good understanding of VAT., • Strong Excel skills (experience with Acumatica or Webexpenses is desirable but not essential)., • A proactive, “can-do” attitude, with the willingness to learn new finance systems and processes., • Strong collaboration and interpersonal skills, with the ability to build positive relationships with colleagues and stakeholders., • Highly organised with excellent attention to detail., • Comfortable working under pressure in a fast-paced environment., • Ability to work independently while being a supportive team player. Why you'll love working here • A genuinely supportive and collaborative culture where people come first., • Career development opportunities and exposure to varied finance projects., • A fast-paced environment where you can learn, grow, and make a real impact., • An inclusive, down-to-earth team passionate about quality and innovation.Benefits, • Annual leave – 33 days including Bank Holidays., • Summer Hours., • Pension (5% employee, 3% employer)., • Wellbeing & Inclusion Initiatives including access to an EAP., • Enhanced Maternity and Adoption Pay., • Rewards & Recognition incentives., • Volunteering Day., • Private Medical Insurance & Cash Plan., • Generous Talent Referral Scheme., • Life Insurance., • Birthday vouchers., • Eyecare vouchers.Other Requirements, • Hybrid working (Staines office & remote)., • Quiet home environment with minimum 25MB download / 2MB upload broadband speed (for remote working). If you’re detail-driven, thrive in a team environment, and want career development in a dynamic finance team, we’d love to hear from you. For further details contact _. About us We are Experience Architects with an ambition to cultivate client trust and brand value. We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients. We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more. Our Commitment We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.

Description About us: Wifinity was founded in 2007 to solve a problem - our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. The opportunity: In this role you will be working to support major projects and programmes across our military/defence, public sector, specialist accommodation, or leisure customers. As the Project Coordinator, you will work with the programme managers and project managers to ensure that we are implementing on time and to budget, as well as suggesting effective solutions. Key areas of focus: Joining our Implementation teams, you will be responsible for supporting the projects and programmes in areas such as governance, ordering and buying, and supplier and partner coordination to ensure we complete work on time and to budget. Your day to day role will consist of the following responsibilities, and you may be required to carry out further responsibilities at the company's discretion: • Creation of structured documents and project plans in conjunction with Project Managers, in line with project objectives & timelines;, • Working with project managers and colleagues across the business to track progress against key deliverables; Creation of internal and external reports and dashboards, and attending governance meetings when required to report on progress; • Monitor cost tracking against project budgets, including reporting on project spend;, • Working with various project stakeholders (internal & external) to support in scheduling of project meetings;, • Supporting project managers in the completion of lessons learned reviews post implementation and manage actions through to completion;, • Handling customer queries, providing appropriate solutions and alternatives within the expected timeframe and following up to ensure resolution. About you: You will be a dynamic, self-motivated professional with the ability to engage internal and external stakeholders confidently in order to get the job done. You value detail and are able to organise and execute detailed plans effectively. You are excellent at working with people and always strive to provide a customer driven approach. We are looking for someone that: • Is a good communicator with ability to provide detailed and concise progress reporting internally and to the customer., • Has the ability to work under pressure, to tight deadlines., • Is proactive and driven, if they see a task that needs to be completed they will take ownership., • The ability to pass a DBS security check, or for certain projects a higher level clearance. Your experience: • Proven experience in a project coordinator or PMO type role., • An understanding of the principles of project delivery., • Very familiar with Microsoft Office., • Ability to engage and learn the use of new software tools to manage implementations. It would be nice to also have… • Knowledge of the telecommunications industry, especially of internet service providers and managed services., • Experience working to deliver in military/defence, public sector, specialist accommodation, or leisure environments., • Certifications in programme and project management (e.g. MSP, Prince2) are desirable. We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect. This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.

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