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We are looking for a keen Gas Safe engineer willing to be in involved with current projects as well as day to day maintenance duties at various sites across London and the surrounding countries. References required plus driving license. Must have relevant qualifications and experience. Commercial experience an advantage. Must be able to travel to and from our office based in Rainham Essex as well as to sites.
At Frank Finn Plumbing, we are seeking a proactive full time Administrator to join our small established business based in Teddington. Job Overview The Office Administrator(s) are the first line customer support for all incoming communication with the main task of answering the telephones, checking the voicemails and checking the main mailboxes. They will ensure that customer calls/queries are dealt with in a timely manner, booking jobs, sourcing and ordering parts etc, and where necessary passing to colleagues for response. They are also the main contact for all site related jobs; managing the entire lifecycle, liaising with the building contractors from start to finish, creating quotes, converting to jobs, ordering parts, assigning engineers and issuing invoices. Weekly follow ups should also be carried out with customers regarding outstanding invoices and request reviews. Working collaboratively with the other Administrators, they will maintain the day to day side of the business, ensuring handovers are completed as appropriate each day. It is the responsibility of the entire Office Team to ensure all policies and procedures are adhered to, to ensure the smooth running of the office and in the interest of continuous development, make recommendations to the Managing Director where further improvements can be made. Responsibilities - Be the first line contact for all jobs via all communication channels, ensuring responses are processed in a timely manner - Manage the entire lifecycle of site jobs including creating/agreeing quotes, converting to jobs, following up/rescheduling appointments, raising invoices at the appropriate stages, ordering parts and tracking deliveries, raising extras as appropriate and once complete, issue all relevant paperwork such as gas safety certificate, boiler registration etc - Take the lead on all incoming calls, dealing with them as appropriate or passing them on to colleagues when necessary. Ensure follow up is taken in a timely manner to deliver the highest levels of customer service - Routinely check the voicemails, taking the necessary action and follow up - Review and action emails in the main mailbox. Follow up on the emails as per the procedure in place and once complete, mark as such and move into the corresponding folder. - Progress jobs, source and order parts, liaise with the customer and engineer, while ensuring appropriate return date when necessary - Maintain communication with the site supervisors - Maintain records in SimPro for progress, return visits, billing, providing detailed notes on customer calls/emails/concerns and contacts, especially if tenants are in the property - Ensure that customers are set up as recurring in SimPro following Vaillant service reminders - Manage engineer diaries, moving appointments around if requested and updating the engineers as necessary - Ensure purchase orders are raised, tracked, and receipted, using the accounts mailbox to track quotes, invoices and statements, which provide the necessary detail to keep records up to date and current - Ensure that all invoices are sent to the 'hub’ where appropriate, with job number and customer name. All engineer receipts or other invoices indicate what they are for and possible allocation - Provide office support and cover for colleagues when they are out of the office - Escalate queries/issues as appropriate - Carry out any other adhoc duties as required by the MD
Production Engineer Product development is core to our existence, and we have introduced a significant new product nearly every year since our origins in the early 80's; our Mostrak test system has been through constant cycles of renewal, whilst always retaining compatibility. We operate seamlessly between our Engineering, Manufacture and Test, Customer Support and Technical Sales groups. Our success also lies in investing in and working closely with our external manufacturing base to ensure we are as responsive and nimble as possible whilst drawing on the experience and production efficiency of our family of dedicated CEM partners and OEM manufacturers. Above all, ipTEST is responsive. About this role: The Production Engineer will report directly to the Production Engineering Manager and will be responsible for the implementation of production working instructions, leading productivity improvements, continues improvement, including new product introduction and working on projects, improving quality. Production Engineering defines and works out how the product will be manufactured, serviced, and integrated in a system. This will include design of packaging, ensuring the right quantity of components/products are delivered and aligned to support the speed of the production line. The Production Engineer will review efficiencies and eliminate waste within the manufacturing process to deliver high quality products/components to clearly defined standards. Roles and Responsibilities: - The ability to engage across multiple functions, as a team player. - NPI Engineering and New Product Introduction experience. - Experience in managing multiple parts in-load packages, and ability to project plan. - Good work ethic and a positive attitude. - Excellent verbal and written communication skills and the ability to interact professionally with senior managers, and subject matter experts. - Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements. - Ability to produce high quality and accurate work instructions as well as reviewing relevant documentation. - Knowledge of Drawing packages, BOM’s, Wiring schedules. - Producing operator assembly guides, production aids and jigs. - Confidence to deliver results independently and as part of a team. - Ensure product and process quality meets the required specification. - Lead and support continuous improvement initiatives, problem-solving, and process enhancement efforts. - Investigate production issues, provide technical support, and deliver training to the team where required. - Produce reports and present project progress at meetings. - Product and process quality meets specifications required. - Undertake special projects as required. - Contribute to continuous improvement activities. - Undertake continuous training and development. - Perform root cause analysis and resolve problems. - Ensure all product and system requirements are considered from the initial product conception to the finished result. Qualifications & Educational requirements: - Ability to create Bills of Materials and add new parts using the in-house systems. - Strong knowledge of electromechanical systems and production processes. - Proficiency in problem-solving and continuous improvement methodologies. - Ability to manage multiple tasks and prioritize effectively. - Customer focus - ability to build and develop customer & supplier relationships. - Organisational agility. - Problem solving ability. - Logical thinking. - Effective time management. - Results driven outlook. - Excellent attention to detail, and the ability to follow instruction. - Excels in teamwork and can work confidently as an individual. - Able work under pressure and meet short deadlines. - Able to read engineering drawings and processes. - Previous experience working in a machining and assembly environment. - Good understanding of best practice within a manufacturing environment. - Previous experience in NPI, Process engineering, Projects, and manufacturing. - Excellent communication skills with the ability to interact verbally and in writing with customers, suppliers, colleagues, and external contacts at all levels. - Familiarity with electrical and electronic components and assembly techniques. - Good level of negotiation skills with external suppliers. - Computer literacy. - Strong problem-solving skills and logical approach. - Ability to work in a diverse and dynamic environment. - Team working skills. - Analytical skills What’s in it for you: This is a full-time position with competitive compensation package, excellent benefits including medical, dental and vision insurance, Group income protection and Life Assurance, 4 x base salary. 25 days annual leave, on-site parking. ipTEST has a great company culture and is located in a beautiful research park environment. Our core values are approachability, teamwork and learning. ipTEST provides additional benefits including an Employee Assistance Program, regular social and sports events, an active employee committee and much more.
About us: Central Electrical & Mechanical NW Ltd. is an electrical and mechanical engineering contractor operating within, but not limited to, the North West of England. With over 30 years of experience in the M&E industries under our belts, the firm now boasts a prolific portfolio spanning all manner of works. Such works include lighting, heating, air-conditioning, ventilation, plumbing, power, communications, security, and much more. We have a greater Manchester based clients in Hotels , bus stations , tram stations , factories and more that require maintenance mainly throughout the working day but will be required to work out of hours sometimes. Due to our unprecedented growth, there is an opportunity to join our team as a Maintenance Engineer. Duties: - Perform routine maintenance tasks, including inspecting equipment, troubleshooting issues, and making necessary repairs - Conduct regular inspections of the facility to identify potential maintenance needs - Develop and implement preventative maintenance programs to ensure the longevity of equipment - Building management systems, air handling units for temperature control and Dali lighting control systems as well as a wide range of renewables products such as ground source heat pumps and solar PV and AHU - Various works which may included electrical and mechanical works including plumbing - Coordinate with outside contractors for specialized repairs or installations - Keep accurate records of all maintenance activities and repairs - Respond to emergency maintenance requests in a timely manner - Collaborate with other departments to ensure smooth operations What we need from you: - Fluent in English, both written and verbal - Proven experience in a similar role - Strong mechanical knowledge, including experience with logic controllers and schematics - Excellent customer service skills - Ability to weld and perform electrical work is preferred - Demonstrated ability to maintain a high level of professionalism and leadership - ECS/CSCS Card - 18th Edition would be an advantage but not essential If you are a motivated individual with a strong mechanical background and a passion for problem-solving, we encourage you to apply for this position. We offer competitive compensation and benefits packages, as well as opportunities for career growth & paid training of your choice. Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity with us.
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