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Organic Performance Account Manager

4 days ago

City of London

ROAST is a multi-award-winning independent full-service media agency, founded in 2015. We proudly work with brands like Rightmove, Experian, and LEON, with one clear goal: to deliver better return on advertising spend (ROAS) than anyone else. How do we do it? By combining both media intelligence and data science, along with constant experimentation, we create solutions that will drive the biggest impact. But none of this works without exceptional people - which is why we put talent first, always. Training, progression, and opportunities to learn are baked into how we work. We want our people to feel happy, supported, and inspired. Exceptional company culture isn’t an add-on at ROAST - it’s the engine. It powers everything: creativity, collaboration, retention, results. We’re proud of the culture we’ve built, because it’s authentic and intentional. Rooted in shared values, not just surface perks. ROAST have created a place where people belong, grow, and do their best work - together. The Role We’re looking for a talented Organic Performance Manager to join our agency. You will be joining a supportive and encouraging team of SEO’s that are always looking for the next new thing in the industry. We thrive on problem solving, collaboration, digging down into data, and telling a great story to our clients. Our Managers deliver market-leading strategy, analysis & insights, and prioritised actionable solutions for each of our clients. We’re looking for someone to join our team that wants to develop cutting-edge technical skills, insightful analysis, and strategic thinking. You will manage multiple Organic Performance accounts; being responsible for their individual SEO strategy and prioritised task road map. We expect a manager to be able to assess and deliver long term growth alongside sustainable quick wins. You will be accountable for the work done on the projects you lead and should be comfortable with taking ownership of problems as well as solutions. Your clients should be happy with the work you do and feel confident that it aligns with their business objectives. Responsibilities • Develop client relationships by acting as a partner and having a deep understanding of their business and its challenges., • Build a trusting relationship with your clients via general client servicing such as responding to client emails, regular reporting comms, meetings and calls., • Manage timelines, expectations and deliverables to ensure projects are on-time and within budget., • Manage your direct teams’ workload as well as their training & development as SEOs, • Recommend and prioritise fixes for technical issues that will impact organic performance and be able to explain clearly why you have undertaken certain technical SEO tasks and be able to report on their effect., • Identify opportunities that will affect the wider Organic Performance team (Algo updates, changes to SERPs, new tools, etc.)., • Identify opportunities to involve other departments (including design, development and content) and threats that may impact their work., • Share your technical knowledge with other members of the Organic Performance team, working collaboratively to solve problems and test solutions, and advising on client strategies., • Help with new business including data gathering, projections, deck development, and pitching. The Candidate Experience We are looking for someone with 2+ years of technical SEO/ Organic Performance experience, and ideally with at least 6 months’ experience managing a team or individual. You’ll have worked on a range of websites across multiple industries and have experience seeing positive results from the work you have implemented. We are looking for a team player that will boost the collective knowledge of the department and have a hunger to always be at the forefront of the SEO industry. We’re particularly interested in multilingual applicants, or those with experience in international accounts but this is in no way essential. Technical Skills • Full technical audits with prioritised actions, • Keyword research & mapping, • Backlink auditing, • Link reclamation, • Crawl optimisation, • SERP features optimisation, • Experience migrating a website, • Page speed optimisation, • Rank tracking, • Building SEO reports, • Schema mark-up (incl JSON-LD), • Good working knowledge of crawling tools, including Screaming Frog or any cloud-based programs, • Knowledge of HTML, CSS, JS, • Experience working on off-site Organic Performance campaigns Tools • Screaming Frog, • GSC, • GA or Omniture, • Excel, PPT, Word, Google Sheets etc., • Data Studio (or similar), • Google Tag Manager Working at ROAST Location: Soho, London W1 Holidays: 25 days, increasing with length of service, plus Christmas Eve and New Year’s Eve off; optional company trips Benefits: • Hybrid working arrangements, • Additional 2 weeks ‘work from anywhere in the world’, • Access to Aviva Digicare+, providing healthchecks, Digital GP, MH consultations and more, • Life and Income Protection insurance, • Discounted wellbeing classes / membership, • Active company social life organised by a staff committee, • Opportunity for involvement in CSR, sustainability and charity initiatives, • Cycle, electric car and tech purchase savings, • Personal Development, including bi-Annual appraisals and a Company mentor scheme, • Training, including: Supplier sessions (e.g. Google), Industry bodies (e.g. IAB), External trainers, • Opportunities to learn about other digital disciplines Our hybrid-working model allows you some variety on your place of work, offering you the chance to work from home on some days each week, where possible. You will be expected to attend the office in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements. We are an equal opportunities employer. At ROAST, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. If you have a disability we would be happy to discuss reasonable adjustments to the job with you. Please note that we will only accept applications from candidates who are legally entitled to work in the United Kingdom. Please beware of scams online or from individuals claiming to represent us. A ROAST employee will never solicit candidates through a non-Roast email address or phone number / WhatsApp. Please refuse any request that asks you to provide payment to participate in the hiring process.

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