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Are you ready to drive growth and success in a dynamic and innovative environment? Join us as a Business Development Manager, where you will be responsible for the growth and success of the FE Investments business, and be at the forefront of our expansion efforts, focusing on selling Model Portfolio Services (MPS) to financial advisers. In this role, you will have the opportunity to shape the future of our business by identifying and cultivating key partnerships, winning new business, and expanding our client base and assets under management. This position offers a unique blend of strategic thinking, relationship building, and a deep understanding of the financial services industry, specifically in the realm of MPS. The role can be home-based, but will require someone who is willing to travel to meet clients across the UK covering Norther Territories from Darby up inc. of Scotland and Northern Ireland. Your key responsibilities as a Business Development Manager will include: • Developing and implementing a business plan for the growth of regional client numbers and assets under management., • Building and maintaining strong relationships with financial advisers through effective communication and understanding of their financial needs., • Achieving and exceeding sales targets in line with individual plans., • Identifying and pursuing business opportunities to increase adoption of model portfolios with both existing and new financial adviser clients., • Maintaining industry knowledge and providing feedback for business strategies., • Ensuring compliance with company policies and achieving the minimum recognised industry qualification to level 4. You will need the following experience and skills to join us as a Business Development Manager: • You must have a record of fund or MPS sales across adviser channels., • You will ideally have existing relationships with financial advisers across the South., • You should hold a recognised level 4 qualification or be close to attaining it., • You need strong presentation skills, both verbal and written., • You must possess excellent communication, negotiation, and interpersonal skills. FE Investments is part of FE fundinfo, we use our data and technology advantage to offer a wide range of discretionary model portfolio services to UK IFAs. Our award-winning team currently manages over £4bn in assets. Our company culture is built on collaboration, innovation, and continuous learning. We offer flexible working hours, hybrid work options, and regular team events to foster a supportive and engaging work environment. We believe in investing in our employees' growth and development, providing ample opportunities for learning and career advancement. Benefits: • 25 days of annual leave with the option to buy an extra 5 days each year., • Benefit from enhanced paternity, maternity, and shared parental leave., • Secure your future with our pension scheme., • Advance your career with sponsored learning and development, including formal qualifications., • Comprehensive health coverage to keep you and your family protected., • Stay fit with discounted gym memberships., • Take advantage of the Bike to Work scheme for eco-friendly commuting., • Keep your eyes sharp with eye care and flu jab services. In addition, you will have the opportunity to work for a company that values Trust, Connectivity and Innovation. In line with our core values, you can also expect the following: • Full LinkedIn Learning access, • A sustainable business that cares for the environment and our communities, • Opportunities to give back to local communities through volunteer days, • Becoming a part of Charity Challenges for raising money for charities selected by employees, • Options to join and lead diversity and inclusion initiatives Apply today via the link below for immediate consideration and we will endeavour to get back to you within 5 working days. Visit our Glassdoor profile or fefundinfo.com to find out more about life @ FE fundinfo!

Mid - Snr Software Engineer - Tech for good Location: Remote/Hybrid (UK or Ireland-based, occasional in-person travel) Contract: 9-month fixed-term (Full-time, PAYE) Salary: Up to £65k Make an Impact, Tech That Matters Join a pioneering startup on a mission to break down digital barriers for the deaf community. This company is the first of its kind, using cutting-edge tech to translate digital and written content into sign language - making information truly accessible for everyone. They're small, scrappy, ambitious, and working on a platform that combines AI, microservices, and cloud-native infrastructure to transform how sign language is delivered at scale. Why Join? • Zero tech debt: Build from the ground up - clean slate., • Big purpose: Your work directly improves access to information for underserved communities., • Modern stack: Microservices, Python, FastAPI, React, Azure, AI/ML - all in play., • Ownership: Shape the architecture and engineering culture from day one., • Hybrid freedom: Mostly remote, with occasional travel to meet the team. What You'll Be Doing • Build and ship new customer-facing features across both frontend and backend, • Design scalable systems and contribute to architectural decisions, • Collaborate with product and design to bring ideas to life, • Own your code end-to-end, from implementation to deployment, • Help shape engineering culture in a small, high-impact team You'll Thrive Here If You • Have 6+ years' experience as a full-stack engineer, • Are confident building both frontend (React, Nuxt, JS frameworks) and backend (FastAPI, Node.js, GraphQL, etc.) systems, • Write clean, consistent code quickly and thoughtfully, • Are comfortable moving fast and wearing many hats in an early-stage startup, • Care about inclusion and accessibility - especially for overlooked communities Our tech stack Frontend & Backend • React, Nuxt, JavaScript/TypeScript, • FastAPI, Node.js, • REST, CRUD, GraphQL, WebSockets Cloud & Infra • Azure (core platform), • Microservices architecture, • CI/CD via GitHub Actions & Azure DevOps, • Infrastructure as Code: Terraform, Bicep, Pulumi, etc. Databases & Messaging • PostgreSQL / MySQL (relational), • MongoDB, Redis (NoSQL), • Azure Fabric, Data Factory, • Azure Event Hubs, Kusto QL Tooling & Monitoring • Datadog, CircleCI, Prometheus, Grafana, • Strong focus on observability and fault tolerance Why Join? • Mission-driven: Make a meaningful impact on digital accessibility, • Equity potential if converted to permanent, • High agency and ownership in your work, • Work alongside passionate, creative problem-solvers This is a chance to build the foundations of a meaningful product - one that transforms how Deaf users access information - using modern tech and thoughtful engineering. Interested? Let's talk. CVs, videos, or sign language applications are all welcome. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Hybrid / Field-based across the South East of England. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Nation

Business Development Manager (Civils & Drainage) Field Based Covers Wales, the Midlands, and all of South West England. Competitive Salary, Bonus, Company Car & Benefits Marshalls plc is the UK’s leading hard landscaping, building and roofing products supplier and has supplied some of the most prestigious landmarks in the UK since the 1890s. We’re the benchmark for excellence and have been recognised as a Superbrand since 2010. As well as exceptional customer service, technical innovation, and manufacturing expertise, we continue to be a leader in our field in corporate responsibility and sustainable business practice. Our Civils & Drainage (C&D) business unit plays a critical role in supporting the UK’s infrastructure, from water management to power, utilities, highways, and energy. We supply engineered precast solutions that enable safer, more efficient, and more resilient infrastructure networks. With growing demand across national water frameworks and the energy transition, the C&D team is strengthening its strategic capability to deepen technical engagement, expand market reach, and maximise cross-catalogue engineered solutions. What’s the Mission? We’re looking for a Business Development Manager to position Marshalls C&D as the trusted precast solutions partner of choice for major frameworks and key projects across the utilities and infrastructure sector. Your mission will include: • Proactively identifying and converting high-value project and framework opportunities, particularly within the water and energy sectors, • Building strong strategic relationships with contractors, clients, and consulting engineers, • Driving early engagement opportunities for our Sales, Design, and Engineering teams, • Developing a robust project pipeline that delivers profitable growth and increased market share, • Shaping long-term growth opportunities aligned with Marshalls’ investment and expansion strategy This is a collaborative and strategically influential role, working closely with colleagues across Sales, Design, Engineering, Manufacturing, Marketing, and Operations to deliver tailored, engineered precast solutions. Mission-Critical Skills & Experience • A solid track record in senior technical sales or business development serving the civils and infrastructure market, with the ability to understand and communicate design-led solutions, • Strong commercial acumen, with the ability to analyse market trends and develop compelling value propositions, • Strong problem-solving skills and confident commercial decision-making, • Awareness of market dynamics, competitor activity, and customer need, • Demonstrated success in sales, business development, and account management, • Excellent negotiation abilities with a proven track record of closing deals, • Outstanding communication and relationship-building skills, internally and externally, • In-depth understanding of the construction and infrastructure landscape, including regulations, standards, and best practice is highly desirable What’s in It for You? This is a high-impact commercial role where you’ll directly influence Marshalls’ market position within critical UK infrastructure sectors. You’ll collaborate with multi-disciplinary teams to deliver engineered precast solutions that make a real difference in major utilities and energy projects. Benefits _ • Guaranteed Christmas holidays, • Development opportunities, • 34 days per annum or the equivalent in hours (inclusive of bank holidays), • Health care cash plan – support with Dental, Optical, Prescription costs and many more!, • Family leave policies (Maternity, Paternity, and Adoption) available from your very first day of employment, • 5% employer matched pension scheme, • Cycle to work scheme, • Employee discount on Marshalls and Marley products, • Retailer discounts, • Marshalls Wellbeing Centre – move, money & mind, • Share purchase scheme, • Life assurance More about Marshalls Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products. Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! If you’re commercially driven, technically confident, and passionate about the future of UK infrastructure, we’d love to hear from you. This patch covers Wales, the Midlands, and the South West, including the regions served by Dŵr Cymru Welsh Water, Severn Trent, South Staffs/Cambridge Water, Wessex Water, and South West Water. It extends from the Welsh coast and the West Midlands across to the East Midlands, and down through Bristol, Somerset, and Devon into Cornwall. Apply now and help shape the next era of Civils & Drainage excellence. #INDHP

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us. About the role At Veeam, Systems Engineers work closely with field sales teams and help to evangelize our product offerings to our partners, resellers and end users. Grow along with Veeam while gaining valuable experience in the hottest area within IT today. These positions require travel within the region of responsibility, which for this role is London and the south. What you'll do • Engage with end users and Veeam partners to establish and translate business objectives into technical requirements., • Create content and deliver presentation and demonstrations to varying numbers and levels of decision makers, virtually and in person., • Manage the technical evaluation stage of the sales process as a main technical advisor for Veeam solutions., • Providing pre-sales assistance to customers as they evaluate Veeam software (i.e. POCs, Hands-on Labs, Bootcamps)., • Record and maintain accurate and up-to-date details of customer and partner engagement activities on the CRM platform (Salesforce), • Working closely with Veeam’s value-added resellers on training, joint meetings and building relationships., • Support lead generation activities such as events, webinars, user groups, etc., • Working closely with Veeam Product Development and Engineering to provide customer feedback., • Active participation and collaboration with cross functional teams on various strategic initiatives that increases efficiencies and add long term value to the company (i.e. TCO & ROI calculators, hands-on-labs). What you'll bring • Demonstrable experience working in a pre-sales role in IT., • Prior experience using or deploying Veeam solutions., • VMCE certification would be very advantageous; all SEs can obtain VMCE and VMCA certifications once in the role., • Have deep experience with virtualization technologies (VMware vSphere, Microsoft Hyper-V, Nutanix AHV), and associated technologies (SANs, hyper-converged storage, networking)., • Have a working knowledge of public clouds (Amazon AWS, Microsoft Azure, Google Cloud Platform)., • Have a working knowledge of key SaaS platforms such as Microsoft Office 365 and Salesforce., • Have excellent written and verbal communication skills., • Be comfortable presenting to groups, both remotely and in person., • Be available to travel across UK & Ireland., • Be a self-starter with the ability to learn new technologies quickly., • Be comfortable working in a fast-paced environment where roles and responsibilities change quickly. What you´ll get • 25 paid vacation days, plus 3 global VeeaMe Days for self-care, • Private medical, dental, and vision insurance with dependent enrolment, • Life insurance with enhanced coverage and global 24/7 protection, • Income protection after 26 weeks, covering a portion of salary, • Defined contribution pension plan with employer match, • Worldwide travel insurance for business and leisure, • Employee Assistance Program with therapy, legal, and financial support, • 24 paid volunteer hours annually through Veeam Cares, • Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program #LI-CT1 Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our _. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our _. By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment. _

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Commercial Sales Manager- Regional House Builder Team Field-based role (West Midlands, Wales, South West) Competitive Salary & Benefits, plus Company Car & Bonus At Marshalls Bricks and Masonry, we have over 100+ years of expertise in designing and manufacturing bricks, walling and masonry. We’re a major supplier to the construction industry of 120 million great quality bricks a year! Since the millennium, with the investment in new manufacturing facilities and techniques, our concrete bricks have evolved beyond recognition to now become a real alternative to traditional clay bricks, and are more environmentally friendly. We're part of the Marshalls Group, a Superbrand since 2010 and a successful FTSE 250. So, what's the mission? We're looking for a Regional Sales Person which for our Bricks & Masonry division is known as a Commercial Manager. This is a Sales role (no direct reports), you will have responsibility for identifying sales opportunities and nurturing relationships. You'll develop your own effective Business Plan to achieve sales budgets, taking responsibility for improving the efficiency of our sales processes and the monitoring, reporting, and achievement of KPI’s. In addition, you'll support our pricing structure. The job will include attending regular meetings across your region and preparing monthly, quarterly, and yearly forecasts to support planning. Reporting directly to the Trading Director of the Regional House Builder Team, this is a high-impact role with responsibility for driving growth and profitability across some of our most important customer relationships. This is a results-driven sales role where your expertise in developing and managing trading agreements will be crucial to maximising outcomes that align with our wider business objectives. You will also represent the business at customer events and reviews, strengthening long-term partnerships and ensuring our presence is both valued and influential. At the same time, you’ll play an active role in shaping the wider sales strategy, helping to define initiatives that deliver sustainable growth and secure the company’s success for the future. This role carries the responsibility to maintain and grow, in line with ambitious business and budget expectations, sales of external bricks and masonry products for the division. This is a very productive area that has shown excellent growth in the previous five years, and this momentum needs to be carried forward with ambitious growth targets going forward What are the mission-critical skills? • Proven & successful experience in an external sales role within the construction sector, • Strong experience within the Regional Housebuilder & construction sector, with an existing network of industry contacts is desirable, • Experience in the Bricks & Masonry market (or wider construction industry) is highly desirable, • Proven track record of exceeding sales targets and driving profitability, • Strong relationship-building and stakeholder management skills., • Expertise in negotiating and contract management skills with the ability to secure favourable trading agreements., • Commercially astute with strong financial and data analysis skills., • Excellent communication & presentation skills, problem-solving abilities. You will be Confident and persuasive with both internal and external stakeholders., • Ability to quickly learn new ranges and understand bricks & masonry routes to market., • Full driving licence required. What's in it for you? This is an incredibly exciting opportunity to play a key role in transforming the housebuilding sector. At Marshalls Bricks & Masonry, we’re leading the way by offering innovative concrete bricks as a sustainable, reliable alternative to traditional clay. As part of our Regional Housebuilder Team, you’ll be at the heart of this shift, helping us grow market share and strengthen partnerships. Benefits _Join us and let's create a future where your skills and ambitions can flourish. Benefits include: • Bonus, • Company Car, • Guaranteed Christmas holidays, • Development opportunities, • 34 days per annum or the equivalent in hours (inclusive of bank holidays) (35 days in Scotland), • Health care cash plan – support with Dental, Optical, Prescription costs and many more!, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% employer-matched pension scheme, • Cycle to work scheme, • Employee discount on Marshalls and Marley products, • Retailer discounts, • Marshalls Wellbeing Centre – move, money & mind, • Share purchase scheme, • Life assurance More about Marshalls Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls, please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! Closing Date 10am Friday 17th October 2025 #INDHP

ABOUT THE ROLE As a Customer Relationship Manager at Barchester, you'll help us to build the reputation of our homes to ensure they're a success. It'll be your responsibility to support teams across care homes in our South Division to grow their occupancy with a focus on private occupancy. You'll do that by boosting their reputation for quality care within local communities and showcasing their best qualities to prospective residents and their families. Day-to-day, you could be strengthening the home's web presence, improving the enquiry management process or liaising with General Managers (GMs) to ensure a rapid response to pre-admission assessments. We'll also rely on you to develop strong sales and marketing teams in homes, helping them to tap into knowledge about local community groups and you'll oversee these homes in putting together a programme of events and activities targeted at these groups. You'll carry out customer satisfaction research to pinpoint areas that can be improved in the conversion process and provide feedback to our wider leadership team, as well as weekly updates on live enquires and community engagement. As a Customer Relationship Manager, you'll help connect us with residents who need quality care and support, making a real difference to their lives. ABOUT YOU You'll have an impressive track record in sales and marketing, managing enquiries and general networking to join us as a Customer Relationship Manager. It's also important that you have experience in the delivery of multi-site marketing activities, as well as delivering against targets ideally but not essentially with experience in the care and health industry. As a self-motivated individual with a creative mindset, you'll be able to work as part of a multi-functional team. We're looking for someone who can be empathetic towards customers who are experiencing an emotional and challenging journey. That means you'll have excellent communication and interpersonal skills too. This role requires you to work from home with regular travel, so it's essential that you have a willingness to travel and full driving licence. REWARDS PACAKGE As well as a competitive salary, we can offer you impressive benefits, including a car allowance, uncapped commission scheme, mobile phone, laptop, and free training and development. You'll have plenty of opportunity to grow your career in a large organisation that's renowned for its warm and supportive environment. If you'd like to use your organisational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

National Account Manager - Midlands (Covering areas such as Nottingham, Leicester, Birmingham, Northampton and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the Midlands We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For: • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return • Competitive Base Salary: £45,000 - £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 25 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Clinical Health Technician West & South Yorkshire £33,000 - £38,000 DOE | Full-Time | Permanent | 37 Hours per Week Looking for a Role Where Your Skills Make a Real Difference? We're seeking a compassionate and proactive Clinical Health Technician to join a growing Occupational Health team supporting employees across a major engineering organisation. This is an exciting opportunity to move beyond traditional healthcare settings and become part of a service that helps people stay healthy, safe, and productive at work. Whether you're an experienced Clinical Technician, Healthcare Assistant, Occupational Health Technician, or Phlebotomist looking for your next challenge, we'll provide the support and development opportunities to help you thrive. Why Join Us? Every day, you'll play a vital role in protecting employee health and wellbeing, working alongside Occupational Health Advisors and clinicians to deliver high-quality health screening, surveillance programmes, and clinical support services. No two days are the same. You'll be working across a variety of locations, meeting different people, developing specialist skills, and making a genuine impact on workforce health. What You'll Be Doing • As a Clinical Health Technician, you'll be at the heart of our Occupational Health service, supporting the delivery of essential health assessments and clinical programmes., • Your responsibilities will include:, • Conducting clinical observations including blood pressure, pulse, temperature, height, weight, and respiratory rate., • Supporting Occupational Health clinicians with assessments, medicals, and health surveillance programmes., • Performing routine clinical procedures such as ECGs, blood glucose monitoring, and phlebotomy (where trained)., • Assisting with audiometry, spirometry, vision screening, and other occupational health assessments., • Preparing equipment, clinics, and testing environments to ensure safe and efficient service delivery., • Maintaining accurate clinical records and documentation., • Providing a positive, professional, and supportive experience for employees attending appointments., • Supporting health promotion and wellbeing initiatives across company sites. What We're Looking For We're interested in individuals who are passionate about healthcare, enjoy working with people, and take pride in delivering excellent patient care. Essential Requirements • NVQ Level 2 or 3 in Health & Social Care (or equivalent)., • Previous experience within a healthcare, clinical, care, or occupational health environment., • Full UK driving licence and willingness to travel across West and South Yorkshire. Desirable Skills • Phlebotomy experience or qualification., • Experience using clinical or healthcare IT systems., • Previous Occupational Health experience., • Audiometry, Spirometry, or Health Surveillance experience. What You'll Receive • Excellent Benefits Package, • Salary of £33,000 - £38,000 depending on experience, • 25 days annual leave plus Bank Holidays, • 10% matched pension contribution, • Private healthcare, • Death in Service benefit (3x annual salary), • Full training and ongoing professional development, • Structured career progression opportunities, • Supportive and collaborative team culture, • Employee wellbeing programmes and resources Build a Career That Matters This is more than a technician role - it's an opportunity to develop specialist Occupational Health skills, work within a highly respected clinical team, and contribute directly to improving employee wellbeing and workplace health. If you're looking for a rewarding role where you can grow professionally while making a meaningful difference every day, we'd love to hear from you. Apply today and become part of a team dedicated to creating healthier, safer workplaces