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Appeals, Litigation and Administrative Review (ALAR) is part of the.In some cases, you might need to travel to a Hearing Centre.You will have a degree of flexibility and autonomy in managing your workload, deciding how to pursue cases and develop your own style and approach.Presenting cases before t

Develop strong working relationships with key stakeholders at all levels.

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week £245 per day Umbrella inside IR35 IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home About You You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment. Essential skills & experience: Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment Confident conducting interviews, assessments, and drafting detailed decision letters Excellent communication skills, with the ability to explain complex legal matters clearly to customers Strong negotiation and problem-solving skills, particularly with landlords and support services Customer-focused approach with empathy for vulnerable individuals Organised, resilient, and able to work to strict statutory deadlinesKey Responsibilities Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017 Make robust, legally sound decisions on eligibility, priority need, and intentionality Take proactive steps to prevent and relieve homelessness through early intervention and casework Interview and support customers at risk, providing clear advice on housing options and alternatives Negotiate with landlords and partners to secure sustainable accommodation solutions Liaise with internal departments, legal services, and external agencies to deliver positive outcomes Maintain accurate case records and ensure compliance with statutory duties Identify safeguarding concerns and support vulnerable households appropriately Contribute to reducing reliance on temporary accommodation and improving service outcomesWhy Apply? Competitive daily rate Flexible hybrid working arrangement Opportunity to contribute directly to reducing homelessness and improving residents' lives Work within a collaborative, high-performing local authority team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension £21.70 per hour PAYE / £28.29 per hour UmbrellaTo manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco is recruiting for an experienced and motivated Temporary Accommodation Officer to support a busy Housing & Regeneration service within a local authority in South West London. This is a key frontline role providing safe, suitable temporary accommodation for households experiencing homelessness. If you thrive in a fast‑paced environment and want a role where your decisions make a direct, positive impact on people's lives, this could be the perfect fit. Temporary Accommodation Officer London Borough of Richmond and Wandsworth Location: SW15 1HR, with the occasional visit to (TW1 3BZ) Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 36 hours per week £25.16 per hour PAYE / £32.88 per hour Umbrella ASAP Start Please be aware that, due to the operational demands of the role, this post is entirely on‑site with NO option for home working. About the Role In this role, you will: Allocate and let temporary accommodation in line with statutory legislation and the Homelessness Code of Guidance. Manage placements effectively to ensure the best use of stock and reduce the need for Bed & Breakfast accommodation. Complete suitability assessments under homelessness legislation. Handle the full administrative process for offers, refusals, and duty discharges. Carry out regular property inspections, ensuring accommodation meets required standards (including HHSRS). Liaise with private landlords, agents, and accommodation providers to ensure quality and compliance. Prepare reports and written statements for legal queries, case reviews, and enquiries from stakeholders. Support vulnerable households, referring to appropriate statutory and voluntary services where needed. Manage leasing schemes, tenancy documents, and legal processes where relevant. Promote rehousing opportunities and mobility schemes to help reduce temporary accommodation placements. About You We're looking for someone who: Has experience in homelessness, housing allocations, lettings, or temporary accommodation. Can confidently interpret and apply housing legislation (Housing Act 1996, HRA 2017, etc.). Is skilled at working with landlords, agents, and accommodation providers. Communicates clearly and professionally, both in writing and face‑to‑face. Can work independently, make informed decisions, and manage competing priorities. Is confident supporting vulnerable households and working in challenging situations. Can conduct property inspections and travel between sites as required. Is flexible and able to participate in duty rota working.What's in it for You A meaningful role supporting households at a critical point in their lives Opportunity to build specialist housing knowledge Supportive team environment with opportunities to grow Dynamic work where no two days are the same Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

School Attendance Service Officer- North West London Are you a passionate School Attendance Service Officer looking for your next role? 4Recruitment Services are currently recruiting for a School Attendance Service Officer to work in Elective Home Education & Child Employment Service based in The Northwest London area. Pay Rates: £23.81 - £31.35 per hour Umbrella Rate Information the Role We are seeking a committed and experienced School Attendance Service Officer to lead on Elective Home Education (EHE) and Child Employment responsibilities within a busy and dynamic service. This is an exciting opportunity for a highly motivated professional with strong safeguarding knowledge and experience of working with children, families, schools and multi-agency partners. The successful candidate will play a key role in ensuring children receive a suitable education, are safeguarded effectively, and that all child employment and performance legislation is adhered to. Key Responsibilities Lead on Elective Home Education casework and provide advice and guidance to schools, families and professionals. Work collaboratively with schools, admissions, inclusion services, early help, social care and Children Missing Education teams where there are concerns regarding a child’s education or welfare. Investigate breaches under the Education Act 1996 and take enforcement action where appropriate, including issuing Penalty Notices and progressing legal proceedings. Serve notices under Section 437 and School Attendance Orders where children are not receiving a suitable education. Prepare prosecution case files, witness statements and present evidence at court, tribunals and legal hearings. Monitor compliance with court recommendations and statutory requirements. Maintain accurate records and provide reports, data and responses to Freedom of Information requests. Support children with SEND, including liaison regarding Education, Health and Care Plans (EHCPs) and annual reviews. Lead on all aspects of child employment and child performance licensing. Provide professional advice and guidance to employers, production companies, schools, parents and partner agencies. Issue child performance licences, work permits and Body of Persons approvals in line with legislation and policy. Conduct visits to performance venues and workplaces to ensure compliance with licence conditions and safeguarding standards. Manage applications and approvals for licensed chaperones. Investigate breaches of child employment legislation and support legal proceedings where necessary. Deliver training and support to schools and professionals on child employment legislation and procedures. Essential Requirements: A degree or relevant qualification with experience in education, early help, school attendance or social care. Strong knowledge of safeguarding legislation and practice. In-depth understanding of Elective Home Education and Child Employment legislation. Experience managing complex caseloads and working in fast-paced environments. Excellent communication, investigative and case management skills. The ability to engage effectively with children, families and professionals from diverse backgrounds. Experience preparing reports, maintaining accurate records and presenting information confidently in meetings or court settings. Strong organisational skills with the ability to prioritise workload effectively. Right to Work in the UK Current Enhanced DBS on the update service Full UK driving licence would be beneficial Willingness to undertake travel as part of the role What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact out Team on (phone number removed) or email

Job Title: Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £22.02 PAYE / £28.71 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Local Welfare Assistance Officer, you will play a vital role in supporting residents experiencing financial hardship. You will assess and administer applications for a range of discretionary funds, provide welfare benefits advice, collaborate with internal and external partners, and help residents achieve greater financial stability. Key Responsibilities Administer applications for Local Welfare Provision, Discretionary Housing Payments (DHP), and Discretionary Council Tax Support/Hardship schemes in line with legislation and local policy. Deliver high‑quality, timely assessments and make fair, evidence‑based decisions. Assist residents with applications and provide comprehensive advice on welfare benefits, expenditure minimisation, and debt issues. Conduct home visits where necessary and work collaboratively with community organisations, charities, landlords, housing teams, and the DWP. Maintain accurate records, produce statistical data, and manage your caseload effectively. Identify potentially fraudulent claims and escalate appropriately. Use council IT systems to process awards, load payments, and update case notes. Experience We are seeking applicants with recent experience in the following areas: Administering Local Welfare Provision / Household Support FundYou will have recent experience assessing emergency financial support applications, crisis awards, or household support funding, including verifying evidence, determining eligibility, and making decisions based on policy. Administering Discretionary Housing Payments (DHP)You will be confident reviewing and processing DHP applications, understanding housing need, affordability assessments, and the regulatory framework governing DHP awards. Administering a Discretionary Council Tax SchemeYou have experience assessing Council Tax Support Hardship Fund or a similar discretionary council tax reduction scheme, including calculating awards and applying local scheme criteria. What You'll Bring Strong knowledge of welfare benefits legislation, including Housing Benefit and Council Tax Support. Analytical skills and the ability to apply discretion impartially. Excellent communication skills, both written and verbal. Ability to work independently, manage competing priorities, and meet strict deadlines. Experience supporting vulnerable residents with empathy, professionalism, and confidentiality. Ability to use Word, Excel, and council IT systems confidently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Service Improvement & Homelessness Reviews Officer Adecco are recruiting on behalf of the Local Authority for an experienced and highly skilled Service Improvement & Review Officer to join the Housing Demand team based at Perceval House, Ealing. This is an exciting opportunity for a housing professional with strong knowledge of homelessness legislation and statutory review processes to play a key role in ensuring fair, transparent and legally compliant housing decisions. Contract Details: Type: Temporary Pay: £300 per day Umbrella Location: Perceval House, Ealing Working Arrangements: Hybrid * Hours: Full time, 35 hours per week (Monday to Friday) Key Responsibilities: Conduct statutory homelessness and housing register reviews in line with Parts VI and VII of the Housing Act 1996 Analyse complex case files and review evidence to determine whether decisions should be upheld or overturned Produce high-quality and legally robust review decision letters Manage a complex caseload and ensure reviews are completed within statutory timescales Liaise with applicants, representatives, internal departments and external agencies Support Legal Services with County Court appeals, Judicial Reviews and legal challenges Attend court hearings and provide evidence where required Monitor review outcomes and contribute to service improvement initiatives Deliver guidance and training to officers on legislation, procedure and case law updates Maintain accurate records and performance data in line with audit and compliance requirements Key Requirements: Strong working knowledge of the Housing Act 1996 (Parts VI and VII) and related legislation Experience conducting statutory housing or homelessness reviews Excellent written communication skills with the ability to produce detailed decision letters Ability to manage competing priorities and work within statutory deadlines Experience liaising with legal teams, stakeholders and vulnerable customers Strong organisational and analytical skills Competent using Microsoft Office and housing management systems Minimum of 5 GCSEs (or equivalent), including English and Maths, or relevant housing experience/qualification This role requires a professional who can work independently, demonstrate sound judgement and contribute to delivering high-quality housing review services within a fast-paced local authority environment. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

A fantastic opportunity has emerged for a Homelessness Reviews Officer to join the housing options department at one of Adecco's most improved public sector clients for the next three to six months, paying up to £300 per day (Umbrella) for the right candidate. Our client is based in West London but this role is hybrid working (just 2 days each week in their office) and you will be working 36 hours each week (Monday to Friday). Key elements of the role include: • Undertaking complex enquiries to inform the decision making process and to carry out statutory and non-statutory reviews under current legislation particularly S202 of the Housing Act 1996 Part VI & Part VII, as amended, taking into account relevant case law and the Homelessness Codes of Guidance. Responding to threats of judicial review with expediency, preparing counter responses to legal arguments brought under the Rules of Administrative Justice Act. Authorising or refusing continuing discretionary temporary accommodation pending review or appeal, making such decisions in line with the prevailing legislation and case law. Instructing the Council's Legal Department and/or legal contractor in the conduct of litigation. Attending court hearings to represent the Council and to provide assistance to counsel as necessary on behalf of the local authority e.g. on the interpretation of the council and company procedures and policies as well as detailed information on the matter under litigation. Providing guidance to homeless officers on the suitability of accommodation allocated by the Authority including offers made under Part VI and Part VII of the Housing Act 1996 (as amended). Assessing and managing the risks associated with litigation on the basis of the strength of the presenting case, making recommendation to the team manager or head of service regarding possible risks of Judicial Review. Maintaining and applying a detailed knowledge of legislation, statutory guidance and case law and to apply this knowledge in the duties of the post. Preparing and presenting detailed reports to senior managers within the service on the outcome of court hearings and its implications to the local authority. Significant experience and knowledge of court processes relating to judicial review is key for this role. Only applicants who feel they meet the above criteria and can start on short notice (2 weeks' notice maximum) need apply for this role as our client is keen to interview virtually before the end of May 2026

Housing Benefits Officer Location: Hybrid Working – North West London Rate: £27.92 per hour (Umbrella) Contract: Temporary Ongoing Contract We are currently recruiting for an experienced Housing Benefits Officer to join a council based in North West London on a hybrid working basis. This is an excellent opportunity for a candidate with strong knowledge of Housing Benefits and Council Tax Reduction legislation to join a busy revenues and benefits team within a Local Authority environment. Key Responsibilities Assess and process Housing Benefit and Council Tax Reduction claims accurately and efficiently Manage new claims, changes in circumstances, overpayments, and appeals Ensure all assessments are completed in line with current legislation and council policies Handle customer enquiries and provide advice on benefit entitlement Maintain accurate case records and update systems accordingly Liaise with internal departments and external agencies where required Support the team in achieving performance targets and service standardsRequirements Previous experience working as a Housing Benefits Officer or Benefits Assessor within a Local Authority Strong working knowledge of Housing Benefit and Council Tax Reduction regulations Experience using benefits systems within a council environment Excellent attention to detail and organisational skills Strong communication and customer service abilities PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email

Debt Recovery Officer • Rate of pay: £20.08 PAYE or £26.44 Umbrella per hour Job Type: Full-time hours (4 positions available) Location: Wembley HA9 - Hybrid working (1-2 days per week in office) * Contract: Temporary until August 2026 with possible extension We are seeking an experienced Debt Recovery Officer to support the effective recovery and enforcement of a range of debts. This role is key in ensuring timely collection while balancing customer circumstances with organisational objectives and compliance requirements. Day-to-day of the role: Manage and recover debts including Council Tax (NEC), Sundry Debt (Oracle Advanced Collections), Parking, Housing Benefit Overpayments, Adult Social Care, and other assigned portfolios Take ownership of cases, negotiate payment arrangements, and progress accounts through recovery stage Apply a range of recovery techniques to maximise collection while maintaining a customer-focused approach Monitor payment arrangements, follow up on defaults, and trace absconded debtors Maintain accurate and detailed records of all customer interactions and account activity Respond to telephone, written, and electronic enquiries in a professional and timely manner Analyse reports and spreadsheets to track performance against targets Liaise with legal services, enforcement agents, and external agencies to progress recovery action Work with internal teams and external stakeholders to support overall debt recovery objectives Assist with complaints, service requests, and complex casework where required Ensure compliance with relevant legislation, policies, and procedures at all timesRequired Skills & Qualifications: Knowledge of debt recovery and enforcement processes, including county and/or magistrates' court procedures Experience working in a debt recovery, revenues, or similar environment Excellent verbal and written communication and debt recovery negotiation skills Strong numerical, analytical, problem-solving, and decision-making abilities Knowledge of delivering high-quality customer service in a diverse environment Ability to interpret legislation and explain complex information clearly Experience handling customer enquiries, complaints, and transactions Ability to manage challenging situations and customers professionally Experience using Microsoft Office and case management systems Ability to manage multiple priorities and meet deadlines Strong understanding of equality, diversity, and customer care principlesTo apply for the Debt Recovery Officer position, please submit your CV detailing your relevant experience

Debt Recovery Officer - Brent Contract - ongoing £20.08 per hour PAYE - APPROX £39,200.00 per annum Location: HA9 0FJ / hybrid - 1-2 days in office, 3-4 days work from home Full time Knowledge (please specify all essential criteria): 1. Excellent verbal, written debt recovery negotiation skills. 2. Strong numerical, analytical, problem solving and decision-making skills. 3. Knowledge of what is important when delivering good customer service in a very diverse environment. 4. Knowledge of the debt recovery and enforcement process relating to at least one of the following: county and/or magistrates’ court. Purpose 1. The post holder is required to recover and enforce collection for debts including Council Tax (NEC) Sundry (Oracle Advanced Collections) and/or any debt recovery portfolio managed within the Council. 2. To recover all debts in an efficient and objective manner, giving absolute attention to the financial interests of the Council in terms of all revenue and debt streams, the Council’s Debt Recovery policy. 3. Ensure that all debt is collected in accordance with prevailing legislation, case law and local policy To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Debt Recovery Officer – Brent Council Fox Morris Group are working to recruit a Debt Recovery Officer Hybrid 1-2 days in the office Knowledge (please specify all essential criteria): 1. Excellent verbal, written debt recovery negotiation skills. 2. Strong numerical, analytical, problem solving and decision-making skills. 3. Knowledge of what is important when delivering good customer service in a very diverse environment. 4. Knowledge of the debt recovery and enforcement process relating to at least one of the following: county and/or magistrates’ court. 1. The post holder is required to recover and enforce collection for debts including Council Tax (NEC) Sundry (Oracle Advanced Collections) and/or any debt recovery portfolio managed within the Council. 2. To recover all debts in an efficient and objective manner, giving absolute attention to the financial interests of the Council in terms of all revenue and debt streams, the Council’s Debt Recovery policy. 3. Ensure that all debt is collected in accordance with prevailing legislation, case law and local policy. IF YOU WISH TO APPLY PLEASE RESPOND FIRSTLY WITH AN UP TO DATE CV, AVAILABILITY/ NOTICE PERIOD, THE ROLE YOU WOULD LIKE TO APPLY FOR & THE HOURLY RATE YOU REQUIRE. We do not hold CV’s on file without first speaking

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Please note this role is not open to Sponsorship Role Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity • Support worker, • Learning Disabilities and Autism Hours -8pm to 8am and 10pm to 8am we are i

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