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We're looking for a Senior HR Generalist to join a busy, fast-paced HR function supporting a large, established organisation currently going through significant transformation. \n \n This is a varied, face-to-face HR role. You'll be the go-to person for day-to-day ER/ HR support, working closely with the HR Director, managers and employees through a centralised case management model. You'll get hands-on exposure across, ER, compensation & benefits, onboarding, employee relations, performance management and HR reporting — a great for someone looking to broaden their generalist experience without carrying a heavy ER caseload. \n \n What you'll be doing \n • Supporting / coaching managers with regards to all aspects of HR \n • Coordinating onboarding and employee lifecycle activity, including system updates and documentation \n • Coordinating compensation and benefits \n • Producing HR analysis reports and data (strong Excel skills essential) \n • Contributing to knowledge base content and spotting opportunities to improve processes \n • Supervise and support the HR Officer \n • Managing HR cases end-to-end, from intake through resolution, keeping employees and managers updated along the way \n \n What we're looking for: \n • Strong HR generalist experience including ER, compensation and benefits, relationship building \n • Comfortable working in HRI systems (Workday experience a plus) \n • Strong Excel and data analysis/ HR reporting skills \n • Excellent written and verbal communication \n • Able to juggle a busy and ever-changing work in a fast-paced environment \n \n \n NB: This is 5 days a week initially while training, moving to hybrid once settled. This role is initially a contract role, starting ASAP, until the end of the year. Our client offers a really varied role coupled with a good benefits package \n \n Sound like you? We'd love to hear from you — apply today.

In some cases, you might need to travel to a Hearing Centre. You will have a degree of flexibility and autonomy in managing your workload, deciding how to pursue cases and develop your own style and approach. Presenting cases before the Immigration Tribunal.

West London | Hybrid Working (2 Days Office / 3 Days Home) £18.37 PAYE (£24.37 Umbrella) 36 Hours per Week Initial 6-Month Temporary Assignment Adecco are currently recruiting for an experienced Customer Relations Officer (Complaints) to join a busy public sector organisation in West London. This role sits within a dedicated Customer Relations team and focuses on handling complex complaints and enquiries relating to Adult Social Care, Children's Services and Corporate Complaints. We are particularly interested in hearing from candidates who have previously worked within local government, housing, social care, customer relations, complaints management or Ombudsman-related environments. Key Responsibilities Managing a caseload of statutory and corporate complaints. Identifying and progressing Children's Statutory, Adult Social Care and Corporate Complaints. Liaising with service managers and departments to gather information and investigate cases. Drafting high-quality, professional complaint responses. Ensuring complaints are handled within statutory timescales and organisational procedures. Supporting the resolution of sensitive and complex cases involving vulnerable residents. Handling customer enquiries via telephone, email and written correspondence. Maintaining accurate records and ensuring GDPR compliance. Supporting service improvement through complaint analysis and feedback. About You To be successful, you will have: Experience handling complaints within a local authority, social care setting, housing association, NHS, public sector or regulated environment. Excellent written communication skills with the ability to produce professional responses and reports. Knowledge of complaints procedures and case management processes. Experience working with sensitive or vulnerable customers. Strong organisational skills and the ability to manage competing priorities. A high level of attention to detail. Confidence communicating with stakeholders at all levels. Desirable Experience Adult Social Care complaints. Children's Services statutory complaints. Ombudsman investigations or complaint escalation processes. Customer Relations or Complaints Team experience within a local authority. Safeguarding awareness. FOI, EIR or GDPR request handling. What's on Offer? Hybrid working arrangement (2 days office-based, 3 days remote). Supportive and collaborative team environment. Opportunity to gain experience within a large public sector organisation. Immediate start available. 36-hour working week. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We are currently looking for an experienced Private Housing Standards Officer to join a busy Private Sector Housing service. This Private Housing Standards Officer role will focus on improving housing conditions through inspections, enforcement, HMO regulation and housing standards interventions across the private rented sector. The successful candidate will investigate housing condition complaints, undertake HHSRS inspections and take enforcement action where required. This Private Housing Standards Officer position would suit someone with previous experience within private sector housing, housing enforcement or environmental health services. The Role - Investigating complaints relating to poor housing conditions and disrepair. - Carrying out HHSRS inspections and property assessments. - Investigating HMO complaints and monitoring licensing compliance. - Taking informal and formal enforcement action to improve housing standards. - Serving statutory notices and preparing legal case files. - Supporting mandatory, additional and selective licensing schemes. - Investigating empty homes and supporting initiatives to bring properties back into use. - Supporting compliance with Minimum Energy Efficiency Standards (MEES). - Maintaining accurate case records using Uniform and other systems. - Attending courts, tribunals and legal proceedings where required. Key Requirements - Previous experience working as a Private Housing Standards Officer, Private Sector Housing Officer, Housing Enforcement Officer or Environmental Health Officer. - Experience carrying out HHSRS inspections and assessments. - Knowledge of the Housing Act 2004 and private sector housing legislation. - Experience investigating housing condition complaints and HMO cases. - Experience taking enforcement action and preparing legal case files. - Experience working with licensing schemes and housing standards enforcement. What You Need to Do Now If you are interested in this Private Housing Standards Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Private Housing Standards Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Private Housing Standards Officers, Private Sector Housing Officers, Housing Enforcement Officers and Environmental Health roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from private sector housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week £245 per day Umbrella inside IR35 IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home About You You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment. Essential skills & experience: Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment Confident conducting interviews, assessments, and drafting detailed decision letters Excellent communication skills, with the ability to explain complex legal matters clearly to customers Strong negotiation and problem-solving skills, particularly with landlords and support services Customer-focused approach with empathy for vulnerable individuals Organised, resilient, and able to work to strict statutory deadlinesKey Responsibilities Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017 Make robust, legally sound decisions on eligibility, priority need, and intentionality Take proactive steps to prevent and relieve homelessness through early intervention and casework Interview and support customers at risk, providing clear advice on housing options and alternatives Negotiate with landlords and partners to secure sustainable accommodation solutions Liaise with internal departments, legal services, and external agencies to deliver positive outcomes Maintain accurate case records and ensure compliance with statutory duties Identify safeguarding concerns and support vulnerable households appropriately Contribute to reducing reliance on temporary accommodation and improving service outcomesWhy Apply? Competitive daily rate Flexible hybrid working arrangement Opportunity to contribute directly to reducing homelessness and improving residents' lives Work within a collaborative, high-performing local authority team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Senior Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £23.05 PAYE / £30.09 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role We are seeking a highly motivated and knowledgeable Senior Local Welfare Assistance Officer to support the delivery of essential welfare and support services to residents. This is an exciting opportunity to take responsibility for the day-to-day administration and operational oversight of a team of Local Welfare Assistance Officers, ensuring the effective delivery of the Council's Crisis Resilience Fund, including housing-related support payments. You will play a key role in helping vulnerable residents access financial assistance and travel-related concessions while maintaining high standards of customer service and operational performance. Key Responsibilities Lead and coordinate the day-to-day activities of a team of Local Welfare Assistance Officers. Oversee the administration of the Crisis Resilience Fund, including housing support payments and other discretionary assistance schemes. Provide technical guidance and support to officers on complex welfare assistance cases. Support the team in processing and managing customer applications for: Freedom Passes Blue Badges Disabled Parking Bays Ensure applications are assessed accurately, fairly and within agreed service standards. Calculate, approve and arrange award payments through relevant systems. Handle complex customer enquiries and provide advice on welfare benefits and financial support options. Monitor team performance, quality assurance standards and workload distribution. Produce management information, statistical reports and expenditure monitoring data. Contribute to service improvement initiatives, policy implementation and operational development projects. Build effective working relationships with internal departments, external agencies and community partners. About You We are looking for someone with: Experience working within welfare benefits, local welfare assistance, housing support or a similar public sector environment. Strong knowledge of welfare benefits legislation, discretionary support schemes and customer assessment processes. Experience supporting or supervising a team in a customer-focused service. Excellent analytical and decision-making skills, with the ability to manage complex cases. Strong organisational skills and the ability to prioritise competing demands. Outstanding communication skills and a commitment to delivering excellent customer service. Experience using case management and benefits systems, alongside Microsoft Office applications. A proactive approach to improving services and supporting colleagues' development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Housing Officer Location: West London (Office-Based) Rate: £29 per hour (Umbrella) Contract: 3-Month Ongoing Contract About the Role We are currently recruiting for an experienced Housing Officer to join a busy housing service in West London. This is an office-based role offering a 3-month ongoing contract, ideal for a confident professional who can hit the ground running. Key Responsibilities Manage a designated patch of general needs and/or temporary accommodation properties Deliver a high-quality, customer-focused housing management service Handle tenancy management matters including rent arrears, ASB, complaints, and breaches of tenancy Carry out investigations and take appropriate enforcement action where required Work closely with internal teams and external agencies to resolve housing issues Ensure compliance with housing legislation, policies, and procedures Maintain accurate records and case notes using housing management systemsEssential Requirements Proven experience working as a Housing Officer Strong knowledge of housing management, tenancy law, and best practice Experience managing ASB cases and tenancy enforcement Excellent communication, negotiation, and organisational skills Ability to work effectively in a fast-paced, office-based environment Available for an immediate or short-notice start How to Apply If you are an experienced Housing Officer looking for your next contract opportunity in West London, please apply with your CV for immediate consideration

Homelessness Prevention & Solutions Officer Location: North West London Rate: £28.00 per hour (Umbrella) Contract: 6 Months Working Pattern: Full Time Working Arrangement: Hybrid We are currently recruiting for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs team in North West London. This is an excellent opportunity for a housing professional with experience in homelessness prevention, housing options, and statutory homelessness assessments to make a real difference to residents facing housing difficulties. Key Responsibilities Deliver the Council's statutory duties to prevent and relieve homelessness under the Housing Act 1996 and Homelessness Reduction Act 2017. Manage a caseload of households threatened with homelessness or currently homeless. Conduct homelessness assessments and determine appropriate housing duties. Develop and review Personalised Housing Plans (PHPs). Negotiate with landlords, agents, family members, and other parties to prevent homelessness and sustain accommodation. Explore a range of housing options including private rented sector accommodation, supported housing, and alternative housing solutions. Support households to secure and sustain suitable accommodation. Provide advice and assistance on housing rights, homelessness legislation, welfare benefits, and tenancy sustainment. Prepare detailed case records, decision letters, and statutory documentation. Manage complex homelessness cases, including those subject to legal challenge, judicial review, and Ombudsman enquiries.Requirements Previous experience working within Homelessness Prevention, Housing Options, or Housing Needs. Strong knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, and associated legislation. Experience conducting statutory homelessness assessments and issuing housing decisions. Ability to manage complex and sensitive cases. Excellent negotiation, communication, and problem-solving skills. Experience working within a Local Authority housing environment is highly desirable. Knowledge of welfare benefits, tenancy sustainment, and housing pathways. If you have experience in homelessness prevention and housing options and are looking for your next contract opportunity, we would like to hear from you

We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities ·Deliver comprehensive, person-centred housing advice to prevent homelessness. ·Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. ·Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. ·Identify and address safeguarding concerns, making referrals to support services as necessary. ·Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. ·Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You ·Experience working in homelessness prevention, housing options, or housing casework. ·Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. ·Experience managing complex homelessness and tenancy sustainment cases. ·Excellent communication and negotiation skills to engage with landlords, tenants, and support services. ·Ability to interpret and apply housing legislation to support decision-making. ·Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Job Title: Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £22.02 PAYE / £28.71 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Local Welfare Assistance Officer, you will play a vital role in supporting residents experiencing financial hardship. You will assess and administer applications for a range of discretionary funds, provide welfare benefits advice, collaborate with internal and external partners, and help residents achieve greater financial stability. Key Responsibilities Administration and processing of the crisis resilience fund (includes housing payments previously known as discretionary housing payment) Administer applications for Local Welfare Provision, Discretionary Housing Payments (DHP), and Discretionary Council Tax Support/Hardship schemes in line with legislation and local policy. Deliver high‑quality, timely assessments and make fair, evidence‑based decisions. Assist residents with applications and provide comprehensive advice on welfare benefits, expenditure minimisation, and debt issues. Conduct home visits where necessary and work collaboratively with community organisations, charities, landlords, housing teams, and the DWP. Maintain accurate records, produce statistical data, and manage your caseload effectively. Identify potentially fraudulent claims and escalate appropriately. Use council IT systems to process awards, load payments, and update case notes. Experience We are seeking applicants with recent experience in the following areas: Administering Local Welfare Provision / Household Support FundYou will have recent experience assessing emergency financial support applications, crisis awards, or household support funding, including verifying evidence, determining eligibility, and making decisions based on policy. Administering Discretionary Housing Payments (DHP)You will be confident reviewing and processing DHP applications, understanding housing need, affordability assessments, and the regulatory framework governing DHP awards. Administering a Discretionary Council Tax SchemeYou have experience assessing Council Tax Support Hardship Fund or a similar discretionary council tax reduction scheme, including calculating awards and applying local scheme criteria. What You'll Bring Strong knowledge of welfare benefits legislation, including Housing Benefit and Council Tax Support. Analytical skills and the ability to apply discretion impartially. Excellent communication skills, both written and verbal. Ability to work independently, manage competing priorities, and meet strict deadlines. Experience supporting vulnerable residents with empathy, professionalism, and confidentiality. Ability to use Word, Excel, and council IT systems confidently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Private Housing Standards Officer Location: West London Rate: £40 per hour Umbrella Contract: 3-Month Ongoing Contract Hours: Monday to Friday, 9:00am – 5:00pm Working Pattern: 4 Days Onsite / 1 Day Remote . Key Responsibilities Investigate complaints relating to poor housing conditions within the private rented sector. Conduct property inspections and assess hazards using the Housing Health and Safety Rating System (HHSRS). Investigate reports of sub-standard Houses in Multiple Occupation (HMOs). Undertake HMO licensing inspections and compliance assessments. Advise landlords, managing agents and tenants on housing standards and legal requirements. Prepare schedules of work and negotiate improvements with property owners. Take informal and formal enforcement action where necessary. Draft and serve statutory notices in accordance with the Housing Act 2004 and associated legislation. Monitor compliance with enforcement actions and undertake follow-up inspections. Support policy development and initiatives aimed at improving housing standards across the borough. Maintain accurate records and prepare detailed reports and case files.Essential Experience We are keen to hear from candidates with experience in: Private Sector Housing Enforcement. HMO Licensing and Regulation. Housing Health and Safety Rating System (HHSRS). Investigating poor living standards and housing condition complaints. Housing Act 2004 enforcement. Environmental Health or Housing Standards functions within a local authority setting. Preparing and serving statutory notices and enforcement documentation. Managing complex housing enforcement cases from investigation through to resolution.Knowledge & Skills Strong understanding of the Housing Act 2004 and associated housing legislation. Knowledge of HMO licensing regulations and management standards. Experience applying HHSRS assessments in residential properties. Excellent investigative and problem-solving skills. Strong communication and negotiation abilities. Ability to manage a varied caseload and work independently. Competent report writing and case management skills. Do you have experience in HMO licensing, poor living standards investigations, HHSRS assessments and Environmental Health?If so, we'd love to hear from you

Temporary Accommodation Compliance Officer Location: Ealing, West London, W5 2HL (Hybrid Working - 3 days per week in the office) Rate: £23.05 PAYE / £30.09 Umbrella Contract: 3 months (possibility of extension) Hours: Mon-Fri, 35 hours Start Date: ASAP About the Role We are seeking a highly motivated and experienced Temporary Accommodation Compliance Officer to join our Housing team. This is an excellent opportunity to play a vital role in ensuring the effective management and compliance of temporary accommodation services, supporting residents and helping to maintain high standards across the accommodation portfolio. The successful candidate will be responsible for monitoring accommodation compliance, supporting tenancy management functions, liaising with landlords and accommodation providers, and ensuring that all accommodation is managed in accordance with relevant legislation, policies and procedures. Key Responsibilities Manage and monitor a portfolio of temporary accommodation properties. Ensure accommodation providers comply with contractual and regulatory requirements. Support the management of tenancy issues and the ending of tenancies through the appropriate legal processes. Conduct property inspections and monitor accommodation standards. Work collaboratively with internal departments, landlords, housing providers and external agencies. Maintain accurate records and provide timely reports on compliance and performance. Assist in achieving positive housing outcomes for residents placed in temporary accommodation.About You To be successful in this role, you will have: Experience of working within a homelessness and/or housing environment. Experience of ending tenancies through the appropriate legal process. Experience of managing a portfolio of accommodation. Strong organisational and case management skills. Excellent communication and stakeholder management abilities. The ability to work effectively in a fast-paced environment and manage competing priorities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Station Manager needed ASAP !! My client a busy growing airline are seeking a Station Manager to oversee and control all Ground Handling operations in accordance with agreed Handling contracts, Service Level Agreements (SLAs), and stringent safety requirements. You'll also be responsible for ensuring compliance with occupational health and safety standards sites under your supervision, in line with current procedures and the Health and Safety at Work program. Key Responsibilities : Supervise the services provided to the airlines clients at all stages of the passenger journey, ensuring compliance & quality standards. Maintain continuous control over the handling processes performed by the assistance organization at the station, ensuring adherence to quality, security, and safety standards. Oversee and control the performance of third-party assistance organizations. Coordinate passenger support in case of irregularities (transport, accommodation). Represent the airline to local authorities and various stakeholders at the station. Liaise with the Operations Control Centre and other operational entities (Hotline, HUB, etc.). Report on station activity and escalate passenger complaints to relevant entities for resolution. Monitor the collection process for ancillary revenues (excess baggage, upgrades) at the station. Drive team performance: Coach and motivate team members to optimize operations, achieve service excellence, and maximize customer satisfaction. Desired Profile : Location: Candidates must be residents of the United Kingdom and legally authorized to work in the country. Experience: You must have a minimum of 5 years of experience within an airline or with a handler in a role such as Duty Officer, Supervisor, or Station Coordinator. You are agile, dynamic in the field with a very large capacity for learning.Key Skills : Strong leadership and excellent team management skills. Strong operational expertise in airport processes and regulatory compliance, including safety and security requirements Strong customer service acumen and the ability to manage complex situations. Proactivity and analytical thinking for decision-making under pressure. Disciplined Organization for Enhanced Operational Efficiency Technical Knowledge: Proficient in Load Control processes, aviation regulations, handling operations, and dangerous goods regulations. Personal Qualities: Agile, dynamic, and a hands-on individual with natural leadership abilities. Languages: Fluency in written and spoken English is mandatory for this position. Salary Up to £55,000 DOE Interested apply here or email (url removed)

Income Recovery Officer Working Pattern: Hybrid – 2 days per week in the office We are currently recruiting for a Complex Income Recovery Officer to join a busy Rents Team in South-West London. This is an excellent opportunity for an experienced Housing Income Officer, Income Recovery Officer, Rent Recovery Officer or Housing Officer with strong experience managing complex rent arrears and debt recovery cases. The Role You will be responsible for managing a caseload of customers with complex rent arrears and financial circumstances, working proactively to understand the causes of arrears and identify sustainable solutions. Key responsibilities will include: • Managing complex rent arrears and income recovery cases, including former tenancy arrears, • Working with customers to identify barriers to payment and agree appropriate repayment solutions, • Taking appropriate action to recover outstanding rent and reduce arrears, • Preparing legal documentation and progressing cases through possession proceedings, • Representing cases at court and attending possession hearings where required, • Managing sensitive and challenging customer situations professionally and effectively, • Working closely with solicitors and other internal and external stakeholders, • Providing advice and support around welfare benefits and customers' ability to pay, • Supporting tenancy sustainment and seeking positive outcomes for customers wherever possible, • Maintaining accurate case records and ensuring recovery action is progressed in line with relevant policies and procedures About You We are looking for someone with previous experience in social housing income recovery, rent arrears or debt recovery. You will have: • Experience managing complex rent arrears cases, • Knowledge of housing income recovery and possession procedures, • Experience preparing legal documentation and attending court proceedings (Essential), • A good understanding of welfare benefits, • Experience dealing with vulnerable customers and sensitive situations, • Strong communication, negotiation and problem-solving skills, • The ability to manage a busy caseload and work effectively with a range of stakeholders, • A customer-focused but proactive approach to income recovery If you have experience as an Income Recovery Officer, Housing Income Officer, Rent Recovery Officer, Housing Officer or similar, and are looking for your next opportunity, we would be keen to hear from you. Apply now for immediate consideration

Senior Housing Benefit Appeals Officer £30 per hour (Umbrella) Monday to Friday | 9:00am – 5:00pm Primarily Home-Based (Occasional Office Attendance) Contract Role We are currently recruiting for an experienced Senior Housing Benefit Appeals Officer to join a Local Authority team on a contract basis. This role is focused exclusively on appeals work and requires a specialist with strong experience managing complex cases through reconsideration, escalation and Tribunal stages. The Role You will be responsible for managing a caseload of Housing Benefit appeals, ensuring cases are progressed efficiently and in line with legislation, policy and Tribunal requirements. Key responsibilities include: Preparing and submitting Housing Benefit appeal cases Managing reconsiderations and escalated appeals Preparing detailed appeal submissions and legal documentation Representing the Council at Tribunal hearings Liaising with internal teams, legal representatives and external stakeholders Ensuring compliance with current Housing Benefit legislation and guidance Maintaining accurate case records and meeting strict deadlinesEssential Requirements Significant recent experience working specifically within Housing Benefit Appeals Proven experience preparing appeal submissions and reconsiderations Experience attending and representing cases at Tribunal hearings Strong knowledge of Housing Benefit regulations and appeal procedures Ability to manage complex caseloads independentlyWorking Arrangements Primarily remote/home-based role Occasional office meetings required Attendance at several Tribunal hearings each month is essential PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email

We're looking for a Senior HR Generalist to join a busy, fast-paced HR function supporting a large, established organisation currently going through significant transformation. This is a varied, face-to-face HR role. You'll be the go-to person for day-to-day ER/ HR support, working closely with the HR Director, managers and employees through a centralised case management model. You'll get hands-on exposure across, ER, compensation & benefits, onboarding, employee relations, performance management and HR reporting — a great for someone looking to broaden their generalist experience without carrying a heavy ER caseload. What you'll be doing Supporting / coaching/ training managers with regards to all aspects of HR Coordinating onboarding and employee lifecycle activity, including system updates and documentation Coordinating compensation and benefits Producing HR analysis reports and data (strong Excel skills essential) Contributing to knowledge base content and spotting opportunities to improve processes Supervise and support the HR Officer Managing HR cases end-to-end, from intake through resolution, keeping employees and managers updated along the way What we're looking for: Strong HR generalist experience including ER, compensation and benefits, relationship building Comfortable working in HRI systems (Workday experience a plus) Strong Excel and data analysis/ HR reporting skills Excellent written and verbal communication Able to juggle a busy and ever-changing work in a fast-paced environment NB: This is 5 days a week initially while training, moving to hybrid once settled. This role is initially a contract role, starting ASAP, until the end of the year. Our client offers a really varied role coupled with a good benefits package Sound like you? We'd love to hear from you — apply today

Strong organisational skills with the ability to manage multiple cases and deadlines. We are working with a large and reputable healthcare organisation seeking a Legal Services Officer to support the delivery of an effective claims management and legal support function. Review medical and incident r

SEND OFFICER Ongoing Temporary Contract | Immediate Start. Manage annual reviews, phase transfers and complex SEND casework. Maintain accurate case records and ensure legal compliance.

Proactively manage caseloads of those service users with complex needs that meet the threshold for an EHC Plan.

This is an interim role to proactively manage caseloads of those service users with complex needs that meet the threshold for an EHC Plan.

We are currently seeking an experienced Disrepair Case Officer to join a busy Housing Repairs service within a South London Local Authority on an initial 5-month contract. The successful candidate will be responsible for managing a caseload of housing disrepair matters, helping to minimise the Counc

Seeking a Support Case Officer in Grantham for PayPlan.

We have an opportunity for a dedicated Case Officer to join our Midlands casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across South East Midlands on a wide range of issues including health, social care, employment, benefits, statutory support, and hous

In these cases, our client’s practitioners are committed to assisting no matter their individual client’s circumstance. Assisting with casework including dealing with a range of Immigration matters (LAA Funded and Private client work) as well as undertaking your own advocacy. Attending clients,

Legal Receptionist / Legal Administrator.Legal Receptionist / Legal Administrator.Please do not apply if you have a law degree but no previous practical experience within a legal environment.This is an experienced legal administration role, not a graduate position.This is a varied role combining fro

Our client is a leading global specialty underwriting business, headquartered in Bermuda, with operations across major international insurance and reinsurance markets.The firm provides a broad range of property, specialty and bespoke insurance and reinsurance solutions, supported by expertise in cla

Attending clients, taking instructions and preparing cases. Role: Immigration Paralegal/Caseworker - IAAS Level 2 Accredited. The department has a number of highly skilled lawyers who have trained as barristers, and undertake complex appeal cases up to the Court of Appeal and the Supreme Court.

Part-Time Compliance & TOBA Administrator.London (Office-based, 2 days per week).Up to £60,000 pro rata + benefits (pro rata).We are recruiting on behalf of a well-established, boutique Lloyd's insurance broker based in London.They are seeking an experienced Compliance & TOBA Administrator

Japanese Speaking Financial Administrator - Responsibilities:.Submission of SAP related codes in Japanese, as requested by the Financial Controller.Raising payment runs and ad hoc payments.Producing sales invoices and collecting debt.Bank reconciliations, agreeing SAP to the bank statements.Fixed as

Carer's Caseworker Temporary Contract (6 Months+). As a Carer's Caseworker, you will provide practical guidance, emotional support and advocacy to adult carers, ensuring they have access to the information, services and resources they need. About the role This varied and rewarding position combines

A fantastic opportunity has arisen for an enthusiastic and organised Administrative Assistant to join the Travel, Meetings & Events (TME) team of a leading US firm.This is a varied role supporting across travel, meetings and events, including invoices and expenses, supplier and venue administrat

This is an excellent opportunity for someone with strong analytical skills, exceptional attention to detail, and a passion for retail.The successful candidate will provide vital administrative support to the merchandising function while working collaboratively with internal departments and external

This is an established residential property management company based in Hendon, North West London, offering a structured and supportive team environment with exposure to all aspects of property maintenance and administration.General administrative support including filing, data entry, and paperwork.

Receptionist / Administrative Assistant.Looking for your next opportunity in a fast-paced, professional environment? This is your chance to join a highly regarded City-based business in the heart of London's financial district, where no two days are the same.This is the perfect opportunity for a pol

If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as:.

Wholesale Sales Administrative Assistant - 3 month temp.A fantastic opportunity has arisen for a highly organised and detail-oriented Wholesale Sales Administrative Assistant to support our client who are a global fashion brand!.This role is responsible for ensuring smooth order management, maintain

Working in a fast-paced environment, the Caseworker ensures high-quality, compliant casework, supports residents with complex needs and collaborates with partners to achieve sustainable housing outcomes. Working Modal: Hybrid About the Role: A Homelessness Caseworker is responsible for managing a c

Looking to gain experience with a fast-growing fashion brand? We're seeking a proactive and detail-oriented Logistics Administration Assistant to join a busy operations team on a two-month temporary basis.Acting as a key link between warehouse and internal teams, you'll help maintain accurate record

POSITION - Primary School Administrator Prospero Teaching is excited to be working with a welcoming and outstanding primary school in Beckton, East London.We are now seeking an experienced and proactive School Administrator to join this popular two-form entry school from September 2026.POSITION DETA

School Administrator / Receptionist & Welfare Officer. We are continuously seeking experienced School Administrators, Receptionists, and Welfare Officers for local schools in the Addlestone and Byfleet areas.

The Royal Geographical Society (with the Institute of British Geographers) is seeking to appoint a Front of House Receptionist.The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers.It is also a charity an

Elton (Driver essential due to remote location).Monday 17th August to Friday 21st August.We are currently seeking a reliable and professional.Due to the remote location, candidates must have their own transport and be able to drive.This is a fantastic opportunity for someone with previous reception

Corporate Workplace Receptionist – New Flagship Office.AM – 5:30 PM, Monday to Friday.Are you a high-energy hospitality or customer service professional ready to make your mark in a brand-new space?.A global leader in property services is seeking a charismatic, professional.Corporate Workplace R

C&C Search is currently recruiting a Mobile Receptionist (Temp to Perm) for a highly regarded financial services business based across multiple offices in Central London.This is a fantastic opportunity for someone who enjoys variety, thrives in a front-of-house environment and is looking for a r

Le Café NAC, is an all-day dining concept in Belgravia, that offers French-inspired food and drinks with global influences, set in a relaxed and welcoming atmosphere in one of London's most vibrant neighbourhoods.At Le Café NAC, our core values drive us to take proactive ownership of our actions,

Citadines Islingtonis seeking a confident.Our properties operate 24/7; therefore, the department works on an early (7am-3.Night shifts are also available and required on occasion.You will report to the Assistant Residence Manager, supporting towardsproviding our guests with memorable experiencesof t