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Job Purpose: The purpose of this post is to provide operational direction and strong leadership to the housing management and financial support teams in the management of rent arrears, income maximisation and other tenancy associated debts. You will ensure the Association delivers value for money through effective management of tenancy debt. Operating within a strong performance culture, you will drive forward debt management service improvements through a culture of coaching, support, and collaborative management with other Operational Managers. You will lead and develop high quality debt management procedures, strategies, and approaches in collaboration with the wider Housing Management Team to deliver great performance and shape services that put customers at the heart of service delivery. The following list is typical of the level of duties which the post holder is expected to perform or be responsible for. It is not necessarily exhaustive and other duties of a similar type and level may be expected from time to time. The post holder will be responsible for a combination of the objectives described below dependent upon the requirements of the organisation. • The role will provide direct line management, leadership and support to the Financial Support Officers, ensuring high standards of performance, customer service and professional practice., • Lead the operational delivery of effective debt recovery within the Housing Management Team and ensure a coordinated approach between income maximisation, financial support and tenancy sustainment activities., • Manage the performance, attendance, wellbeing and development of Financial Support Officers through regular supervision, one-to-ones and coaching., • Set objectives and monitor performance targets for Financial Support Officers, taking appropriate action to address underperformance and recognise good performance., • Build capacity between the housing management and financial support teams to ensure that debt management and income maximisation processes strengthen performance across both teams. Audit and oversee rent accounts and identify any performance concerns to the Head of Housing and Communities., • Provide one to one support and training to individual Housing Officers working with the Housing Managers to monitor performance of the Housing Officers in the management of arrears., • Provide team wide training when required., • Develop and review procedures and strategies to maximise income opportunities in relation to the management of tenancy debt., • Deliver improvements in performance across the range of key performance indicators including the collection of current rent arrears, former tenant arrears and recharges., • Be an effective role model for the team inspiring change, building excellence and the development of a performance and customer focused culture., • Be the operational lead on tenancy debt management which will include identifying any changes in legislation, regulatory requirements, identifying good practice and ensuring that this is reflected in procedures and debt management processes., • Bring in best practice from inside and outside of the housing sector and being actively outward looking., • Lead and oversee the management of tenancy related debts., • Ensure that financial support services are structured to meet the needs of the customer and delivered in an efficient and effective manner., • Monitor and review Financial Support Officer caseloads and service outcomes to meet the organisations priorities and customer needs., • Provide feedback to line managers on individual performance of Housing Officers in the management of tenancy debt and agree an improvement plan where there are issues or concerns relating to performance., • Participate in the operational manager rota to provide cover in the housing team, • Lead and deliver the induction for newly appointed Housing Officers, Financial Support Officers and Customer Advisors in the management of tenancy debt in line with their respective roles and responsibilities., • Provide cover in the team in the management of tenancy debt where there are long term absences., • Effectively resolve relevant customer complaints in line with the Association’s policy and procedure ensuring that any learning outcomes are captured and utilised to improve services to customers within agreed timeframes., • Adopt a flexible approach include out of hours working to meet the needs of the business and ensure departmental cover., • Audit an agreed number of arrears cases in line with agreed processes and provide a monthly report to line managers for monitoring and discussion at appraisals and one to ones., • Produce the monthly operational reports relating to debt management and discuss with the wider team monthly identifying trends and themes including case studies setting out approaches and any learning opportunities., • Prepare the quarterly Assurance performance figures relating to debt management in conjunction with the Head of Housing& Communities for consideration by the Board., • Respond to MSP & Elected Member enquiries relevant to your business area., • To be outward looking and to build links with new organisations to promote the work of the Association and to pursue opportunities to collaborate and share services., • In conjunction with other services within the organisation take responsibility to ensure that modules within the housing management systems and other systems are utilised to its optimum efficiency. Where appropriate implement and train others in relation to upgrades within their respective modules., • Promote positivity within the team., • Be fully conversant with the Association’s computer systems., • Produce data relating to arrears management and rent collection annually in line with the Annual Return on the Scottish Social Housing Charter and the accompanying technical guidance., • Work positively across the Association to break down barriers and deliver solutions through collaborative working in own team and with other teams., • Create a coaching culture that supports operational team members to realise their potential., • To work closely with the Wider Action and Customer Engagement team and external partners to deliver key community and tenancy sustainment initiatives., • Provide training and support to the Customer Contact team in managing low value or early-stage debts., • Feeding into pre tenancy strategies to support long term tenancy sustainment., • Lead and manage the Financial Support team to ensure that incomes are maximised in the recovery and tenancy debt management., • Act as a role model within the Association, living our and values on a day-to-day basis., • Ensure compliance with all regulatory, statutory and legal requirements and other directives, • Comply with MH’s policies including our code of conduct, health and safety, anti-fraud and bribery and equalities policies, • Ensure effective communication in plain language, both internally and externally; to ensure people are informed, engaged and find it easy to access our services and contact us and understand our information and the decisions we make, • Maximise the use of ICT to improve efficiency, increase productivity and develop new and existing services and actively promote the interests and activities of the Association through digital and social media., • Produce accurate and timely performance information and data, including information required for regulatory and statutory returns and agreeing and implementing actions arising from internal and external audits, • Any other duties specified by the Head of Housing & Communities or the Director of Operations that would be considered reasonable for the Income Maximisation Manager to undertake. Full salary & employment details 35 hours per week, Monday to Friday, EVH Grade 8, PA28 to PA31, £51075 to £55,259 Job Type Full Time #J-18808-Ljbffr

Location: Glasgow, United Kingdom (Hybrid) Closing Date: 12 February 2026 Team Junkfish are looking for a People and Culture Officer to join our Operations team. You will have the opportunity to work alongside a friendly, diverse and dynamic team. Working under the supervision of our People and Culture Manager, you will play a pivotal role in fostering a positive, collaborative, and high-performing team within Junkfish. Please note: this is a re-advertisement. Previous applicants need not apply. Please note: This position is only open to applicants within the United Kingdom. Any applications received from outside of the United Kingdom will be rejected. Applicants must have the existing legal right to live and work in the United Kingdom at the time of application. We are not able to offer visa sponsorship, and any offer of employment will be conditional upon satisfactory proof of eligibility to work in the UK. About Team Junkfish Team Junkfish is an independent game development studio in Scotland and Singapore passionate about creating unique, innovative, and high-quality games for a worldwide audience. Team Junkfish has diverse specialities spanning multiple genres, platforms and technologies, such as VR, AR, PC and Console development. We are an equal-opportunity employer. We celebrate diversity, welcome applications from candidates from all walks of life, and are committed to creating an inclusive environment for all. Why work at Junkfish? At Junkfish, we all share a passion for gaming and geek culture and are bonded by a strong compassion for others. We believe in a “Person First” approach and our processes are underpinned by the drive to ensure that our staff are cared for and empowered to be the best they can be. We fully understand that our people are our best asset and are committed to building a positive working environment whilst nurturing a welcoming and inclusive culture that allows staff to be their authentic selves in whichever way that applies to them, championing individual growth, personality, and merit. As part of a culture that celebrates diversity, we encourage you to apply regardless of gender, race, disability, sexual orientation, religion, age, or any other diversifying factor as we strive to improve equal opportunities and accessibility within the industry. In addition to the above, employment at Junkfish comes with the following benefits: • 30 days paid time off per year (including public holidays), • Contractual Sick Pay, offering up to 60 days per year at full pay., • Healthy Living Allowance, offering reimbursement for personal purchases that support a healthy lifestyle., • Forward-thinking leave policies such as Menstrual Leave, enhanced Bereavement Leave and Compassionate Leave, • The ability to work with full flexibility and autonomy., • Full company shutdown over the festive period (Christmas and New Year), allowing you to recharge and decompress! The Role As the People and Culture Officer, you will support Managers and staff through our formal case management processes, including grievance, discipline, absence management, probation, performance management, and capability. This is a key role within the People and Culture function that supports resolution of a range of staffing situations across all areas of the business. You will also support and contribute to other HR areas such as compliance, employee engagement, and policy, whilst providing administrative support including assisting in the management of employee data. The role requires a proactive, solutions focused individual with the ability to advise, and support across a range of HR case matters. Our ideal Officer will have strong analytical and communication skills, with the ability to present data and insights effectively. This is a unique opportunity to shape and embed best practices while developing a strategic, solutions-focused approach that supports the organisation’s long-term goals and growth aspirations. Responsibilities • Support the People and Culture Manager with day-to-day employee relations case management including, but not limited to, absence management, disciplinaries, grievances, probation reviews and performance management, delegating cases or escalating complex issues as required., • Provide guidance and support on employee relations, performance management, and retention initiatives, • Build strong relationships with employees and stakeholders, promoting trust and mutual respect., • Utilise HR metrics to inform decision-making, driving strategic improvements across business areas., • Maintain accurate HR records and documentation, ensuring compliance with all employment laws and regulations as well as managing legacy records and systems, including spot checking of compliance with associated paperwork including Right To Work checks and staff vetting in line with employment legislation., • Contribute to the creation and maintenance of HR policies, procedures, templates and user guides to ensure compliance with global and local regulations., • Maintenance of reports to maintain up to date record keeping and reporting such as; Payroll reports, Recruitment and candidate reports, HR casework reports, Purchasing reports, Equality, Diversity and Inclusion reports, etc., • Ensuring the active promotion of equality, diversity and inclusion across the organisation and ensure it is ultimately an environment where everyone is treated with courtesy and respect., • Monitoring, owning and administrating the HR Inbox to ensure we are responding to queries within our agreed SLAs, • Working closely with the parent company HR function to ensure payroll processes and employee files are up to date and payroll changes are provided in a timely manner. Essential Knowledge, Skills, and Experience • CIPD Level 5 (or working towards) or experience of working in HR at advisory level., • Experience of managing Employee Relations casework - absence management, disciplinaries, grievances, performance management etc., • A sound knowledge of UK employment law., • Excellent IT and administrative skills - proficiency in Microsoft Office packages and HR databases., • Ability to evaluate complex situations and provide clear business focused advice., • Experience of using HR systems., • Strong analytics skills and high attention to detail., • Excellent interpersonal, communication and presentation skill Desired Knowledge and Experience • Experience working in the games industry within an HR capacity., • Demonstrated success in a startup or scale-up environment, thriving with minimal direction while delivering exceptional results, • Knowledge of Singapore Employment Law Additional Information For further info on Team Junkfish, our projects, and our Mission, Vision, and Values, please visit www.teamjunkfish.com Please note: this is a re-advertisement. Previous applicants need not apply. Please note: This position is only open to applicants within the United Kingdom. Any applications received from outside of the United Kingdom will be rejected. Applicants must have the existing legal right to live and work in the United Kingdom at the time of application. We are not able to offer visa sponsorship, and any offer of employment will be conditional upon satisfactory proof of eligibility to work in the UK. #J-18808-Ljbffr

Closing Date - 5th October 2026 at 23:55 Reference - 5105 Employment Type - Permanent As a Case Manager or Client Experience Officer with Social Security Scotland, you will make a real difference to people across Scotland by supporting the delivery of our benefits and ensuring clients receive the financial support they are entitled to. Client Services Delivery is the operational division within Social Security Scotland that ensures clients receive the financial support they are entitled to via devolved grants and benefits. Working in Client Services Delivery requires flexibility and is demand driven, therefore may involve working in different benefit areas, at different times. These roles require strong organisational skills to manage a complex caseload, along with excellent communication abilities to engage effectively with clients, whether gathering information to support benefit applications or explaining decision outcomes. As a Case Manager or Client Experience Officer, you will play a key role in delivering timely, accurate decisions while upholding our values of dignity, fairness, and respect. Most of your time will be spent reviewing application forms and making award decisions. Attention to detail is essential to ensure decisions are accurate and clearly communicated. You will be working in a performance driven environment focused on delivering a high-quality service to clients. In these roles you will be joining the Operational Delivery Profession which is a recognised Civil Service profession and the largest profession within Social Security Scotland. As a client facing organisation, delivering benefits to the people of Scotland, being part of the profession recognises the important role you will undertake. As a Case Manager or Client Experience Officer, you will play a key role delivering timely, informed decisions to support quality client outcomes. • All Client Managers will have decision making responsibility related to the assessment of benefit applications., • You will work at pace and care about the detail as you will assess new applications, case reviews and redeterminations/appeals to determine if further information or evidence is required to allow you to make a decision., • You will handle all sensitive and personal information confidentially and with care, adhering to data protection guidelines and policy., • You will ensure that timely and accurate decisions are made, effectively managing a client caseload and related tasks, ensuring key work objectives and performance expectations are met., • You will be an excellent communicator as you will be expected to speak to clients over telephone or in writing whilst deciding on their case, or explaining the outcome of applications, redeterminations and appeals., • You may be required to review decisions made on cases to ensure clients are treated fairly, given the correct outcomes and explaining complex cases simply and clearly., • Working with colleagues, you will look at ways to continuously improve the service and encourage others to be curious and help them maximise the contribution they make., • You will have strong IT skills and be familiar with Microsoft packages such as Word and Excel. Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at . #J-18808-Ljbffr

Hours of Work - Mon - Friday 9am - 5.30pm (40 Hrs pw) Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. At Optical Express we’re committed to giving patients a world class level of service and clinical care. With over 100 clinics across the UK, Ireland, and mainland Europe, Optical Express offers a full range of eye care services from laser eye surgery, lens surgery and private cataract surgery to glasses, contact lenses and routine eye examinations. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. As the Data Protection Administrator, you will be responsible for handling data requests under relevant Data Protection Regulations. You will report into the Data Protection Officer and Patient Care Manager in conjunction with our in-house Legal team. You will also liaise with additional internal and external stakeholders, building relationships and seeking relevant input on individual data request cases when required. Previous experience of working within a data protection framework would be preferred; however, full training in data protection and responding to subject access requests can be provided if required. • Acting as the first point of contact for all data requests and queries., • Investigating and processing data requests by utilising in-house systems ensuring the correct information is provided for each case file., • Responsible for handling all SARs, identifying and assessing relevant information for each request in order to draft accurate responses within statutory deadlines., • Maintaining reports and trackers on all data requests., • Knowledge of GDPR regulations when responding to data requests., • Proficient in Microsoft Excel., • Excellent communication and presentation skills., • Adaptable with a flexible approach to work., • Excellent time management skills and ability to prioritise tasks., • A confident and professional individual who has fantastic organisational skills., • Demonstrate confidentiality, integrity and discretion., • 33 Days Annual leave, • Free eye tests, • Discounted prescription eyewear and sunglasses, • Generous Optical Express friends & family discount scheme, • Ongoing training and development opportunities, • State of the art, modern working environments, • Access to a range of exclusive offers, discounts and rewards, • Employee Assistance programme and Well being support #J-18808-Ljbffr

At Health Partners, we pride ourselves on being one of the UK's leading providers of occupational health and wellbeing solutions. We partner with organisations across diverse industries, helping them to support the physical and mental health of their employees. Ref:POS6010 Are you an experienced Occupational Health Physician (OHP) looking for a rewarding role with case diversity, opportunities for professional growth, and the flexibility to work in a hybrid capacity? Health Partners, one of the UK's leading occupational health and wellbeing providers, is delighted to offer an exciting opportunity to join our dedicated team delivering exceptional services to a rapidly expanding client in the defence sector. Role Outline: We are looking for an Occupational Health Physician (OHP) to play a key role in delivering expert medical advice and guidance to our clients. This is a unique opportunity to work within a collaborative and supportive environment where your expertise will help shape healthier workplaces. What you'll be doing: • Conducting Occupational Health Assessment and provide evidence-based advice to employers and employees, • Undertake case management for a range of health issues, including fitness for work, workplace adjustments and return to work planning, • Conducting consultations, that combine clarity of thought and support to the referring managers and employee., • Provide clear, concise and professional reports for employers, outlining medical opinions and recommendations, • Liaise with employers, HR teams and other healthcare professionals to support employee wellbeing and organisational health goals., • Completing fitness for work assessments and health surveillance What we are looking for: • A qualified and experienced Occupational Health Physician (DOccMed/MFOM/FFOM)., • At least three years of clinical experience in occupational health and safety critical referrals. Ideally be an appointed Dr for IRR or HAVS-registered, however funding maybe provided for training. • Strong clinical knowledge and experience in occupational health, including case management, workplace assessments, and health surveillance. Excellent communication skills and the ability to build trusted relationships with clients and colleagues. A proactive and solution-focused approach to occupational health challenges combined with strong organisational and time management skills. Familiarity with relevant workplace health legislation and guidelines (e.g Equality Act, Health & Safety at work Act Hours Part-time vacancy working between 22.5 and 37.5 hours a week Location Govan and Faslane (relocation costs could be considered) The successful candidates will be expected to work 1 day a week at each site in Govan and Faslane, the remainder of your contractual hours can be worked remotely We are offering a competitive salary for this position depending on experience and qualifications Company Benefits • A competitive salary and benefits package, • Contributory pension scheme up to 6%, • Life assurance, • Starting on 25 days annual leave plus bank holidays, increasing with length of service, • Have a day off for your Birthday (non-contractual benefit), • Discounted gym membership, • Cycle to work scheme, • Health cashback plan, • Private Medical Insurance (Single Person), • Professional membership fees for clinical staff, • Medical Indemnity cover, • A collaborative and supportive clinical environment with access to experienced peers and mentors, • Comprehensive professional development, including:support for those pursuing the CESR portfolio pathway, • A wide range of internal CPD opportunities tailored to occupational health practice, • 5 days of CPD leave per year (pro rata), • Future opportunities for career progression and expansion of clinical expertise, such as work with our Health Surveillance, Specialist Medicals, and Pensions Teams, and opportunities to work as direct clinical liaison with our customers and their client-Chief Medical Officer. Health Partners are committed to transforming the way health and wellbeing services are delivered in the UK. As one of the UK's leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees. Our mission is simple: to empower people to lead healthier, happier, and more productive lives. With a strong focus on innovation and excellence, Health Partners combines clinical expertise with a personal, compassionate approach. Our multidisciplinary team of healthcare professionals, including occupational health advisors, physicians, physiotherapists, and counsellors, delivers tailored, evidence-based solutions designed to meet the unique needs of our clients and their workforce. We pride ourselves on fostering long-term partnerships built on trust, professionalism, and results. Whether it's through workplace health assessments, proactive wellbeing initiatives, or mental health support, Health Partners is dedicated to making a real difference. At the heart of Health Partners is a culture of collaboration and continuous improvement. We believe in investing in our people and providing opportunities for growth, ensuring that our employees feel valued and inspired to deliver their best. By joining Health Partners, you'll become part of a dynamic team that's passionate about driving positive change in the workplace and beyond. If you're ready to make a meaningful impact in the field of health and wellbeing, we'd love to hear from you. Together, we can build healthier futures. Health Partners are a proud member of the Disability Confident employer scheme Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We're happy to discuss flexible working arrangements for this role, should this be a requirement for you. We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome applications from all backgrounds. Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone - regardless of difference. #J-18808-Ljbffr

Social Security Scotland is hiring a Case Manager or Client Experience Officer to support the delivery of benefits and ensure clients receive financial support they are entitled to in Scotland. Within Client Services Delivery, you will review applications, make award decisions and communicate outcom

West of Scotland Housing Association are working in partnership with Yorkhill Housing Association on an exciting project on tenancy sustainability Funded through the Upstream Homelessness Prevention Fund. The £1 million Scottish Government fund, administered by SFHA and Homeless Network Scotland (HNS), builds on the learning and impact generated through the first phase of the Upstream Homelessness Prevention Fund and will support tenancy sustainment and homelessness prevention activity across the Glasgow local authority You will play a key role in ensuring tenants receive an excellent service and that repairs are processed efficiently and accurately. We are looking for a new tenancy Sustainment Officer fixed term until August 2027, who shares our values and will use them to guide the way they work on a daily basis. You will be accountable to our Housing & Community Teams. At WSHA, we pride ourselves on being more than just a landlord. With over 60 years of history and more than 4,300 homes across the West of Scotland, our mission is to listen, adapt, and improve the lives of our customers. Our values—respect, inclusive, integrity, improvement and support—guide everything we do. • 84% of staff say WSHA is a great place to work, • 40 days annual leave, plus hybrid flexibility, • Investors in People Gold accreditation, reflecting our dedication to wellbeing, • Free access to a comprehensive Employee Support Service, • Healthcare plan for you and your family, • Cycle to work scheme and secure bike storage, • Free flu jags and annual health checks Reporting to our Housing Team Leader, you will be responsible for delivering a holistic, comprehensive, asset based, tenancy sustainment service to those at risk of homelessness or those who have previously been homeless with the aim of preventing a cycle of homelessness within our communities. You will take an assessment and case management approach, ensuring that all relevant issues identified by tenants are addressed to reduce the risk of homelessness. • Supporting vulnerable tenants experiencing issues such as mental health challenges, financial problems or social isolation to identify the support they need to sustain their tenancy and prevent homelessness, • Working with other teams within the Association to ensure efficient service delivery and identify vulnerable tenants in need of support, • Managing and Monitoring referrals and agree actions with the Tenancy Sustainment Assistant, • Assessing tenant needs, complete risk assessments and action plans, and maintain accurate records of the support and assistance provided, • Managing and review referrals to statutory agencies as appropriate such as Safeguarding, Occupational Therapy, Health and Social Work Excellent interpersonal and engagement skills with a proven track record of being able to build strong relationships with internal and external stakeholders Experience of assessing tenants needs and supporting them to manage their tenancy effectively Experience of working with a range of external partners and agencies to deliver excellent housing services A methodical and flexible approach to organising and prioritising a varied workload We welcome applications from all sections of the community and particularly encourage candidates from disabled, Black, Asian and minority ethnic backgrounds. We are a Disability Confident organisation and guarantee an interview to disabled applicants who meet the essential criteria. #J-18808-Ljbffr

As a Case Manager or Client Experience Officer with Social Security Scotland, you will make a real difference to people across Scotland by supporting the delivery of our benefits and ensuring clients receive the financial support they are entitled to. Client Services Delivery is the operational division within Social Security Scotland that ensures clients receive the financial support they are entitled to via devolved grants and benefits. Working in Client Services Delivery requires flexibility and is demand driven, therefore may involve working in different benefit areas, at different times. These roles require strong organisational skills to manage a complex caseload, along with excellent communication abilities to engage effectively with clients, whether gathering information to support benefit applications or explaining decision outcomes. As a Case Manager or Client Experience Officer, you will play a key role in delivering timely, accurate decisions while upholding our values of dignity, fairness, and respect. Most of your time will be spent reviewing application forms and making award decisions. Attention to detail is essential to ensure decisions are accurate and clearly communicated. You will be working in a performance driven environment focused on delivering a high-quality service to clients. In these roles you will be joining the Operational Delivery Profession which is a recognised Civil Service profession and the largest profession within Social Security Scotland. As a client facing organisation, delivering benefits to the people of Scotland, being part of the profession recognises the important role you will undertake. As a Case Manager or Client Experience Officer, you will play a key role delivering timely, informed decisions to support quality client outcomes. • All Client Managers will have decision making responsibility related to the assessment of benefit applications., • You will work at pace and care about the detail as you will assess new applications, case reviews and redeterminations/appeals to determine if further information or evidence is required to allow you to make a decision., • You will handle all sensitive and personal information confidentially and with care, adhering to data protection guidelines and policy., • You will ensure that timely and accurate decisions are made, effectively managing a client caseload and related tasks, ensuring key work objectives and performance expectations are met., • You will be an excellent communicator as you will be expected to speak to clients over telephone or in writing whilst deciding on their case, or explaining the outcome of applications, redeterminations and appeals., • You may be required to review decisions made on cases to ensure clients are treated fairly, given the correct outcomes and explaining complex cases simply and clearly., • Working with colleagues, you will look at ways to continuously improve the service and encourage others to be curious and help them maximise the contribution they make., • You will have strong IT skills and be familiar with Microsoft packages such as Word and Excel. We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each. Find out more about the framework here. For this post, the following Success Profile elements will be assessed: • Making Effective Decisions (Level 2), • Communicating and Influencing (Level 2), • Managing a Quality Service (Level 2), • Delivering at Pace (Level 2) Find out more about Success Profiles Behaviours here. As part of the selection process for this role, you will be asked to complete an online assessment provided by Sova Assessment Limited (Sova). This will involve a questionnaire to check that you have suitable computer literacy skills for this role, a Situational Judgement Test, and a Personality Questionnaire. This online assessment will use hypothetical situations to evaluate your behaviours, values, judgement and overall suitability for this role and for working at Social Security Scotland Sova acts as data processor in relation to the online assessment process. More information about Sova, its data processing practices, and its privacy policy can be accessed here. We are holding candidate information sessions for this role to provide you with information about the application and interview process as well as further information on the role and team. The sessions will be held on; Please join us using the link below: Join the workshop on Thursday 24 September at 3pm Join the workshop on Tuesday 29 September at 5pm Join the workshop on Thursday 1 October at 12pm If you are unable to make one of the live information sessions then please feel free to access a recorded version of the session here. Please click here to view our Frequently Asked Questions You will receive full and comprehensive training which will be a mixture of at home and in office learning. The mandatory training period is full time (Monday to Friday) and therefore successful candidates would be required to make themselves available for this period, prior to commencing agreed alternative working patterns for consolidation after training. In the event that there are more successful candidates than posts available, a reserve list will be kept for up to 12 months. Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here. We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer. As part of the UK Civil Service, we uphold the Civil Service Nationality Rules. Our standard hours are 35 hours per week, and we offer a range of flexible working options, depending on the needs of the role. You may be required to work set start and finish times between 8 a.m. and 6 p.m. to ensure we have the right levels of resource in place to meet client demand. We embrace a hybrid working style where all colleagues will spend time in our Glasgow office. You are required to work a minimum of 2 days per week in your assigned location, which will be Glasgow. These days may be set by a rota to enable teams to benefit from working together on office days. Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks – Identity, Right to work, Employment History and a Criminal Record check (unspent convictions). You can find out more about BPSS on the UK Government website, or read about the different levels of security checks in our Candidate Guide. Social Security Scotland are committed to equality and inclusion, and we aim to recruit a diverse workforce that reflects the population of our nation. Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at . Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them. Social Security Scotland is an approved sponsor under the UK Visa and Immigration (UKVI) Skilled Worker route. Please note that UK immigration guidance, including skill and salary thresholds and eligible occupations, is reviewed regularly and subject to change. If you require visa sponsorship, you should check the latest criteria to confirm whether this role meets current requirements before applying. You can find further advice at Skilled Worker visa: Overview - GOV.UK Social Security Scotland’s recruitment processes are underpinned by the recruitment principles of the Civil Service Commissioner, which outline that selection for appointment be made on merit on the basis of fair and open competition - Recruitment - Civil Service Commission. If you feel at any time your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you can make a complaint, by contacting Social Security Scotland at in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commissioner. The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade. Find out more about our organisation, what we offer staff members and how to apply on our Careers Website. Read our Candidate Guide for further information on our recruitment and application processes. If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via . Contact Name - Resourcing Team Contact email - #J-18808-Ljbffr

ROVA Health is what happens when two established names in health and wellbeing stop running in parallel and start moving together.Built on over a century of Westfield Health Group heritage and driven by the belief that the way people live, work, and recover has fundamentally changed - we exist to do

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Glasgow City Council is seeking to recruit Support for Learning Worker for Miller Primary's Enhanced Nurture Provision.The Support for Learning Worker plays a key role in the modern school environment in providing support and assistance to children and young people with additional support needs to a

Relief Homecare Night Support Worker.Earlston, Lauder & Melrose (Central).SVQ2 or equivalent is desirable but not essential.You can earn whilst you learn!.PVG Adults – we will do this for you! SSSC registered.A current driving licence and use of a vehicle is essential.We focus on these five princi

The role will be part of the Finance Team who are collectively responsible for the efficient and effective management of the Association's financial administration.The following is a list of duties which will be carried out by the post holder, with on-the-job training and development provided where

Administrator – DNO Applications & MCS Final Packs.Scotland’s largest independent provider in the Able-to-Pay market.Octopus-accredited Cosy Heat Pump installer in Scotland.Hive-accredited Solar installer.Octopus – Cosy Installer of the Year.Renewable Energy & Heating Division.DNO Applications

Support Worker – Glenrothes, Fife (KY7).With three decades of experience supporting people across health and social care, at Newcross Healthcare we believe in doing what is right, even when no one is watching.Every voice matters and every person counts.Compassionate hearts deliver exceptional care

Producing and maintaining supporting marketing materials including; presentations, organisational charts, CV’s and case studies.

Glasgow City Council is seeking to recruit Support for Learning Worker for Langfaulds LCR.The Support for Learning Worker plays a key role in the modern school environment in providing support and assistance to children and young people with additional support needs to access the curriculum.The main

Children's Residential Support Worker.Be the reason a child feels safe, supported, and heard.At Newcross Healthcare, we help children and young people thrive.We are looking for compassionate Residential Support Workers to provide stability, care, and encouragement.If you have experience working with

Hays is delighted to be partnered with an established and reputable private sector organisation in the recruitment of a permanent Business Administrator to join its growing team.This is a varied position providing administrative support across the wider business, helping to maintain company standard

Waverley Residential Home, Galashiels.SVQ2 or equivalent is desirable but not essential.You can earn whilst you learn!.PVG Adults – we will do this for you! SSSC registered.We focus on these five principles to provide excellent care through a well-structured, meaningful and person-centred approach

Alternatives West Dunbartonshire Community Drug Services (Alternatives).Alternatives has been established since 1996 as a charitable company, with premises across West Dunbartonshire.Its operation base currently consists of:.A main office in Quay Street, Dumbarton;.A 15-bed ‘Safe House’ in Jean

Waverley Residential Home, Galashiels.SVQ2 or equivalent is desirable but not essential.You can earn whilst you learn!.PVG Adults – we will do this for you! SSSC registered.We focus on these five principles to provide excellent care through a well-structured, meaningful and person-centred approach

Administrator – Civil Engineering.Clarkson Owens Recruitment is currently working with a busy civil engineering contractor based in Glasgow who is looking to add an experienced and proactive Administrator to their team.The business has seen a healthy increase in workload and is looking for someone

Monitor progress of voids daily and liaise with utility companies regarding Gas/Electricity problems, contractors and Allocations Officer to ensure voids are processed efficiently. Assist Maintenance Officers with SHQS stock condition reports on ongoing basis. Raise pre or post inspections for Maint

Temporary Technical Administrator.Are you detail-oriented, tech-savvy, and ready to take on a dynamic role?.Our client is seeking a Temporary Technical Administrator to support their operations team based in Glasgow.This role is perfect for someone who enjoys problem-solving, multitasking, and suppo

Customer Service Administrator.Oliver Smith Recruitment are working exclusively with our key client in Bearsden to recruit a Customer Service Administrator on a permanent contract.Reporting to the Customer Service Manager, you will be working in an inclusive, friendly team where teamwork and encoura

Operated by Enable Glasgow, Fortune Works is one of Scotland’s largest social enterprises, providing meaningful opportunities for adults with learning disabilities across Glasgow and surrounding areas.Our service combines accessible social and enterprising activities with individualised support th

The University of Strathclyde’s Directorate of Safety, Wellbeing and Resilience are seeking to appoint an experienced administrator to provide support for the programme of work to develop, maintain and implement the University’s Risk and Business Continuity Management frameworks.As part of a sma

Oliver Smith Recruitment are working in partnership with our key client in Bearsden to hire an Administrator on a permanent contract.As an Administrative Assistant, you will play a crucial role in ensuring the smooth operation of our clients office.You will provide administrative support to various

ENABLE Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow.We are currently recruiting for night shift support workers to join our skilled staff team at our Esmond Street Advanced Support Service in the Yorkhill area of the cit

Employability Support Worker - PSP.Based within Murray’s Initiative’s Head Office in North Claremont Street with travel throughout Glasgow City for service delivery.Starting Salary £24,479 per annum (pro rata if part-time).Part-time (21 hours per week) or Full-time (35 hours per week) vacancies

ACTUAL CLOSING DATE: Applications must be received by 18 October 2026 at 11:55pm.Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process.If you require to submit additional information to support your

Responsive Repairs Administrator.Friday 16 October 2026 12:00pm.Bellshill or Irvine(with Hybrid Working).The salary for this post is £30,426.Cairn is seeking an experienced Responsive Repairs Administrator to provide administrative support within the Maintenance Team to ensure an excellent customer

Pertemps are delighted to be recruiting for a Hire Desk Administrator on behalf of a growing business based in Hillington.This is an excellent opportunity for an organised and customer-focused administrator to join a busy operational team, supporting the day-to-day running of the hire desk.Working c

Case updates – updating the CRM systems to ensure the clients files are up to date with all the information of their ongoing cases. Previous experience in mortgage case management or a related financial services field is required. We are looking for an experienced Mortgage Case Manager or potentia

INTERNAL APPLICANTS MUST APPLY VIA MYSELF.NLC 4 (£26,991-£28,283)(Pro Rata).North Lanarkshire Council's Early Learning & Childcare (ELC) service is dedicated to ensuring the care, wellbeing, and positive development of young children.We are currently recruiting 3 x Early Learning & Childcare Suppo

Glasgow City Council is seeking to recruit Support for Learning Worker for John Paul Academy.The Support for Learning Worker plays a key role in the modern school environment in providing support and assistance to children and young people with additional support needs to access the curriculum.The m

As a Support Worker in our Community Support and Holiday Service, you'll support adults with learning disabilities to enjoy greater independence, build confidence and take part in the activities they enjoy.Every day is different, with opportunities to support people in their local community and beyo

Glasgow City Council is seeking to recruit Support for Learning Worker for Lochend Community High School.The Support for Learning Worker plays a key role in the modern school environment in providing support and assistance to children and young people with additional support needs to access the curr