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White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Machine Learning About this role We’re on a mission to transform the way we use data and AI to service our customers and drive efficiency across the business. Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex ML and AI challenges and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful ML/AI and Gen AI solutions that meet real customer needs. What You'll Do • Own and drive the ML/AI technical strategy for UK use cases, spanning multiple teams and influencing the overall technical direction for AI adoption, • Lead and coordinate ML engineering efforts across multiple teams, ensuring alignment with broader business objectives, enterprise platform capabilities, and technology strategy, • Provide technical consultancy to teams delivering AI use cases, guiding architectural decisions, solution design, and effective use of enterprise ML/AI platforms and capabilities, • Proactively identify emerging ML/AI patterns, define and evangelise best practices, and establish reusable approaches that enhance delivery of AI use cases across the business, • Drive MLOps standards and practices across teams, including CI/CD for models, automated testing, monitoring, and deployment pipelines, • Collaborate with enterprise platform and data science teams, contributing to platform capabilities where appropriate and partnering on use case delivery, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners, • Represent Capital One in external ML/AI technical forums, contributing to industry discussions, • Develop and advocate for strategies to proactively manage technical debt across ML/AI systems, • Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for • Deep expertise in Python and ML engineering, • Deep expertise in ML/AI systems design, MLOps, and cloud-native architectures, • Track record of leading ML/AI technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and Gen AI/Agentic frameworks (LangGraph, LangChain, VectorDBs, RAG), • Understanding of responsible AI practices, including guardrails, hallucination mitigation, and output quality management for AI systems, • Experience designing and scaling low-latency, customer-facing ML/AI architectures, • Proven experience setting a multi-team ML/AI technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving ML engineering standards and best practices across organisations, • Deep understanding of the full ML/AI development lifecycle, including model serving, data pipelines, and Gen AI systems, • Experience leveraging enterprise platforms to deliver business use cases at scale, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate ML/AI concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you • Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront - to provide LGBTQ+ support for all associates, • Mind Your Mind - signposting support and promoting positive mental wellbeing for all, • Women in Tech - promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Locum Private Sector Housing Officer Agency Contract - London Borough of Harrow • We are currently recruiting for an experienced Private Sector Housing Officer to join the London Borough of Harrow on an agency basis., • This is an excellent opportunity for a motivated and confident enforcement professional with experience in private sector housing, inspections and statutory enforcement., • The successful candidate will play a key role in helping the Council meet its statutory obligations relating to housing standards, public safety and private sector housing enforcement., • Working within a customer-facing frontline environment, you will carry out inspections, investigations and enforcement activities across the borough, often in challenging situations, while delivering excellent customer service and professional advice. Key Responsibilities • Carry out inspections and investigations relating to private sector housing enforcement, • Prepare, draft, serve and follow up on formal and informal statutory notices, • Instigate enforcement action, prosecutions and attend court proceedings to present evidence where required, • Deliver high-quality customer service, ensuring residents and stakeholders are updated throughout case progression, • Provide technical and legal advice to residents, businesses and partner organisations, • Install, operate and interpret monitoring equipment where required, • Work collaboratively with internal departments, external agencies and professional bodies, • Represent the Council at committee meetings, external forums and partnership meetings, • Assist in the development of procedures, service improvements and publicity campaigns, • Support joint initiatives across Council services and partner agencies, • Maintain accurate records and comply with Council policies, procedures and statutory requirements Working Pattern • Approximately 25% – 40% office-based, • Approximately 60% – 75% site visits across the London Borough of Harrow, • Flexible working required to meet service needs, • 10% – 20% of duties may take place outside normal working hours, including evenings and weekends Essential Requirements • Previous experience within Private Sector Housing or Environmental Enforcement, • Strong knowledge of housing enforcement legislation and statutory processe, • Experience preparing enforcement notices and legal documentation, • Ability to conduct inspections and investigations independently, • Experience attending court proceedings and presenting evidence desirable, • Excellent communication and customer service skills, • Ability to manage challenging situations professionally and confidently, • Strong organisational and case management skills, • Commitment to ongoing professional development, • Full current UK driving licence We’re Looking For The ideal candidate will be: • Confident working within a frontline enforcement environment, • Able to work independently and as part of a wider enforcement team, • Professional, resilient and highly organised, • Comfortable managing a varied workload and prioritising effectively, • Skilled at building positive working relationships with colleagues, residents and partner agencies Why Apply? • Opportunity to work within a well-established London local authority, • Varied and rewarding enforcement role, • Excellent experience within private sector housing enforcement, • Collaborative and supportive team environment, • Dynamic role combining office, site-based and partnership working If you are an experienced Private Sector Housing Officer looking for your next agency opportunity within local government, we would love to hear from you. Apply now or contact Ross Welton directly for more information.

We are seeking an experienced Clinical Safety Officer to lead clinical risk management across Numan's digital health platform. Owning and updating key safety artefacts, including Hazard Logs, Clinical Safety Case Reports, and Incident Journals. As our in-house CSO, you'll establish and oversee the c

As a Transition & Housing Programme Officer, you’ll play a key role in supporting the delivery of the Supported Housing Transition programme, carrying out detailed casework, tenancy reviews and property assessments. Complete all programme documentation, including case notes, assessment forms, risk

As a Lead Tribunal Officer, you will play a crucial role in ensuring the Local Authority delivers a fair, lawful and transparent response to all medium‑complexity SEND appeals. Providing guidance, advice and case oversight to Tribunal Officers and EHC Coordinators.

Under the supervision of a Senior Legal Officer and leadership judiciary, the Legal Officer will make case management decisions as part of their delegated judicial powers. Our Legal Officers play a critical role in helping deliver justice. A Legal Officer will liaise with key stakeholders and HMCTS

Appeals, Litigation and Administrative Review (ALAR) is part of the.In some cases, you might need to travel to a Hearing Centre.You will have a degree of flexibility and autonomy in managing your workload, deciding how to pursue cases and develop your own style and approach.Presenting cases before t

Develop strong working relationships with key stakeholders at all levels.

Job Title: Triage Officer Location: London Working Pattern: 3 Days per Week in the Office Contract: 6-Month Temporary Contract Are you an experienced Housing professional with a strong background in frontline triage, homelessness prevention, or housing advice? We are currently recruiting for a Triage Officer to join a busy London-based local authority on a 6-month contract. This is a key frontline role, acting as the first point of contact for residents presenting with housing difficulties. The Role As a Triage Officer, you will: Act as the first point of contact for housing and homelessness enquiries Conduct initial assessments in line with Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017) Provide early housing advice and homelessness prevention guidance Assess priority need, local connection, and eligibility Signpost to appropriate internal teams and external agencies Manage a caseload of prevention and relief cases where required Maintain accurate case notes and documentation in line with statutory requirements About You To be considered, you will have: Previous experience in a Housing Options, Homelessness, or Triage role within a local authority Strong working knowledge of homelessness legislation Experience conducting Section 184 enquiries (desirable) Excellent customer service and interview skills The ability to manage a high-volume, fast-paced environment * Strong written and verbal communication skills

Have you had experience working as an ASB Officer for a local authority? Have you had experience working with noise nuisance? I’m excited to say my client is seeking an experienced Anti- Social Behaviour Officer to be able to successfully manage their own patch of estates in order to monitor and reduce ASB cases. The client understands the pressures of the role and will always support team members ensuring comfortable working condition. The team are looking for an experienced candidate that will hit the ground running, bringing success amongst knowledgeable peers. The client is looking for an Officer that can take cases from investigation through to the write up and preparation in documents to be presented in court. Key Details: Experience conducting a thorough investigation of all referred cases of Anti-Social Behaviour (ASB) cases. Working knowledge and experience of Estate based ASB and 3 stage ASB warning system Using prevention and enforcement experience. Writing up all cases and passing on to investigators. Work closely with Neighbourhood Officers and Caretakers in ASB areas to detect ASB and other suspicious behaviour An understanding of all appropriate legislation, including those surrounding noise nuisance.If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hourly rate

Role Purpose Responsible to the Senior Lettings Officer for the day to day operations in respect of the Choice Based Lettings System, nominations to Housing Associations, Mutual Exchanges and Special Schemes as required. Responsibilities To be responsible for the efficient and sensitive letting and pre letting of both Council and Housing Association properties. To undertake nominations to Special Schemes and Housing Associations, ensuring all nominations procedures are followed To deputise for the Senior Lettings Officer in their absence and supervise Lettings Assistants as appropriate. To preparing reports and undertaking special projects and investigations as required. To responding to correspondence, including Members’ casework and enquiries from other services, agencies and Senior Managers. To preparing reports for consideration ant the Case Review Panel and administering and monitoring the appeals system. Requirements Experience working in letting withing social housing, councils, housing associations To identify cases that fall outside Council policy that may warrant priority consideration and drawing such cases to the attention of the appropriate Team leader. This will involve participation in the case review process To undertake other tasks in any section of the Allocations and Temporary accommodation Service, which are relevant to the postholder’s area of work and commensurate with their level of responsibility. Contract Initial 6 month contract with the opportunity to extend Monday to Friday 9am to 5pm PAYE via Umbrella If you are interested in this position and meet the requirements, APPLY NOW

Marks Consulting Partners are currently looking for a Housing Options Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing • Managing a caseload of residents at risk of homelessness, providing proactive housing advice and prevention solutions, • Assessing homelessness applications in line with Housing Act 1996 Part VII and relevant legislation, • Delivering homelessness prevention and relief duties, ensuring statutory timescales and targets are achieved, • Providing advice on security of tenure, housing rights and wider housing options available to residents, • Supporting residents to access alternative accommodation, including private rented sector and move-on options, • Working closely with landlords, letting agents and support services to prevent homelessness and secure sustainable housing outcomes, • Managing complex and high-risk cases, including safeguarding concerns and vulnerable households, • Conducting detailed assessments, maintaining accurate case records and preparing decision letters, • Working collaboratively with Allocations, Social Care and external agencies to deliver a joined-up service, • Investigating complaints, member enquiries and potential fraudulent applications for housing assistance, • Supporting service improvement initiatives and contributing to homelessness prevention strategies What You Will Need • Experience working within Housing Options, Homelessness Prevention or a similar Local Authority housing service, • Strong knowledge of Housing Act 1996 Part VII and homelessness legislation, • Experience managing complex homelessness and prevention cases, • Strong understanding of safeguarding and supporting vulnerable residents, • Excellent communication and negotiation skills, • Ability to work effectively in a fast-paced, target-driven environment, • Experience working with landlords, support agencies and multi-disciplinary teams, • Strong IT and case management skills with the ability to maintain accurate records, • Ability to provide clear housing advice and make informed statutory decisions

Adecco is delighted to be recruiting for a Customer Insight Officer (Repairs - Stage 1 Complaints) on behalf of a local authority. This is a fantastic opportunity to play a key role in improving resident experience by driving insight, learning, and service improvements across repairs and complaints handling. You will be responsible for managing and coordinating complex complaints, ensuring residents' concerns are fully investigated and addressed, while identifying trends and opportunities for service improvement. Customer Insight Officer (Repairs) Location: Croydon (Hybrid - 2-3 days in the office) Salary: £40,182 per annum Hours: 36 hours per week, Monday-Friday Contract: Permanent Key Responsibilities Lead the handling of repairs-related complaints, ensuring thorough investigation and high-quality, customer-focused responses Coordinate complex cases, working across multiple teams to deliver consistent and timely outcomes Ensure compliance with complaints policies and relevant Ombudsman guidance Analyse complaint data to identify trends, root causes, and improvement opportunities Drive continuous improvement by feeding back learning into service areas Provide support and challenge to internal teams to ensure high standards of complaint handling Respond to high-level enquiries (e.g. MP/Cllr correspondence) with clarity and professionalism Maintain accurate records and ensure robust case management processes Act as a strong advocate for customers, ensuring their voice is heard throughout About You We're looking for someone who is passionate about customer experience and improving services. You will bring: Experience in complaint handling or a similar customer-focused role (repairs or local authority environment desirable) Strong analytical skills, with the ability to identify trends and drive improvements Excellent written communication skills, able to explain complex issues clearly and in plain English The confidence to challenge constructively and influence stakeholders at all levels Strong organisational skills, with the ability to manage competing priorities A resilient and proactive approach to problem-solving Experience working with case management systems and Microsoft Office tools What's on Offer Competitive salary of £40,182 per annum Hybrid working model (2-3 days per week in Croydon office) Generous Local Government Pension Scheme Opportunity to make a tangible impact within a local authority setting Supportive and collaborative working environment Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Complaints / Repairs Officer Role Housing Solutions Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries City of London Hybrid Working Stage 1 Complaints Repairs Administration DUTIES Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems Own and administer all marketplace activity associated with quote review, acceptance and oversight. Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation Act as the first point of contact for tenants and contractors regarding repairs. Log repairs accurately using the repairs or housing management system. Diagnose basic repairs to allocate the correct trade and priority. Book, rearrange and monitor appointments to ensure timely completion. Keep residents updated on repair progress, follow‑on works and delaysKey skills: Handling large case loads Liaising with Solicitors/Contractor's Accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions. Excellent complaint handling and communication skills and actively seek to improve working practices and customer service. Take responsibility for your own learning and development Excellent PC skills including Microsoft Word and Excel Excellent verbal and writing skills

Senior Environmental Health Officer London Borough of Hackney £29.01 - £29.89 per hour Full-time Flexible working (including evenings/weekends where required) About the Role We are seeking an experienced and motivated Senior Environmental Health Officer to join our Environmental Health team within the Community Safety, Enforcement and Business Regulation service. In this role, you will play a key part in delivering environmental health and public protection services, contributing to the Council's corporate priorities and improving standards across the borough. Key Responsibilities Conduct inspections of commercial premises and enforce environmental health legislation Audit HACCP systems and food safety management systems Carry out approval inspections of high-risk food businesses Investigate service requests, complaints, incidents, and complex cases Lead and undertake food poisoning investigations Enforce food safety legislation, including the service of Hygiene Improvement Notices and Hygiene Emergency Prohibition Notices Support delivery of the Food Hygiene Rating Scheme (FHRS) Ensure compliance with brand standards and the Food Law Code of Practice Provide advice and guidance on allergen awareness and prepacked for direct sale (PPDS) requirements Lead targeted operations and projects across areas such as: Health & Safety Food standards Infectious disease control Licensing enforcement Prepare reports, case files, and prosecution documentation Build strong partnerships with businesses and stakeholders to drive compliance Provide expert advice to businesses and the public Manage complex investigations through to resolution or prosecution Support, coach, and guide junior officers (PO3/PO4 levels) About You You will be a qualified Environmental Health professional with strong technical knowledge and enforcement experience. Essential requirements: To hold an appropriate Environmental Health Registration Board approved academic qualification i.e. an MSc, BSc (Hons) or Diploma in Environmental Health awarded by EHRB or REHIS To be EHORB registered or have passed the CIEH Assessment of Professional Competence (including deemed compliance via grandfather rights) or equivalent Evidence of continuing professional development What We Offer Competitive hourly rate: £29.01 - £29.89 Opportunity to work on varied and impactful cases Flexible working arrangements Supportive and collaborative team environment Additional Information Role may require evening, weekend, and out-of-hours work Based across Hackney with flexible/field working Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week £245 per day Umbrella inside IR35 IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home About You You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment. Essential skills & experience: Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment Confident conducting interviews, assessments, and drafting detailed decision letters Excellent communication skills, with the ability to explain complex legal matters clearly to customers Strong negotiation and problem-solving skills, particularly with landlords and support services Customer-focused approach with empathy for vulnerable individuals Organised, resilient, and able to work to strict statutory deadlinesKey Responsibilities Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017 Make robust, legally sound decisions on eligibility, priority need, and intentionality Take proactive steps to prevent and relieve homelessness through early intervention and casework Interview and support customers at risk, providing clear advice on housing options and alternatives Negotiate with landlords and partners to secure sustainable accommodation solutions Liaise with internal departments, legal services, and external agencies to deliver positive outcomes Maintain accurate case records and ensure compliance with statutory duties Identify safeguarding concerns and support vulnerable households appropriately Contribute to reducing reliance on temporary accommodation and improving service outcomesWhy Apply? Competitive daily rate Flexible hybrid working arrangement Opportunity to contribute directly to reducing homelessness and improving residents' lives Work within a collaborative, high-performing local authority team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Security Officer (145jc) – Central London - £38k + Benefits My client who are a group of companies are now seeking to recruit two additional Security Officers to join their newly established in house security team after we have managed to find their first individual. DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. You will be reporting to the Security Manager, and you will join their Mobile Response Team. This challenging and dynamic role requires individuals who can adapt to various situations and maintain a high level of vigilance. The position involves shift-based work covering days, nights, weekends, and bank holidays, with various shift patterns to ensure round-the-clock security coverage for our clients. Therefore, your duties and responsibilities will include: • Alarm and CCTV Response: Promptly respond to all alarm activations and CCTV alerts at client premises which includes assess situations quickly and accurately, taking appropriate action as per established protocols., • Patrols: Conduct thorough internal and external patrols at various client locations and identify and report any security vulnerabilities or suspicious activities., • Locks and Unlocks: Perform secure opening and closing procedures at client premises, ensuring all entry and exit points are properly secured, following specific client instructions for different sites., • Shift Handover: Provide comprehensive and clear handovers at the end of each shift and document all significant events, incidents, and observations in detail., • Vehicle Maintenance: Take responsibility for the care and upkeep of assigned patrol vehicles during shifts and promptly report any damage, mechanical issues, or maintenance needs to the operations manager., • Additional Duties: Be prepared to undertake other reasonable security-related tasks as required by the business and adapt to changing client needs and security situations., • Shift Coverage: Demonstrate willingness to cover additional shifts when requested to help maintain consistent security coverage during staff absences or periods of high demand. To be eligible for this role will include: • SIA Licence: Hold a valid Security Industry Authority (SIA) licence, either as a Security Guard or Door Supervisor as well keeping the licence up to date and adhere to all SIA regulations., • Geographical Knowledge: Possess comprehensive knowledge of the London area, including main routes, landmarks, and potential high-risk zones., • Security Experience: Have previous experience in the security industry, preferably in mobile response roles and Understand security protocols, risk assessment, and incident management., • First Aid Certification: Hold a valid First Aid at Work (FAAW) certification at minimum., • Communication Skills: Demonstrate excellent verbal and written communication skills in English and be able to write clear, concise reports and communicate effectively with clients, colleagues, and if necessary, law enforcement., • Problem-Solving Attitude: Exhibit a "can do" attitude and ability to think creatively when faced with challenges as well as contribute ideas for improving security processes and service quality., • Driving Licence: Possess a full, clean UK driving licence, however candidates with up to 3 points may be considered on a case-by-case basis., • IT Competency: Possess at a good level of IT skills and be comfortable using security software, communication devices, and basic computer applications., • Local Residence: Living in the London area is preferred for quicker response times and better local knowledge., • Work Ethic: Demonstrate high levels of reliability, punctuality, and flexibility as well as show diligence and attention to detail in all aspects of work., • The ability to speak Spanish would also be very useful, but not essential. The ideal candidate would be someone probably at the Pte to Cpl level, who is seeking a solid role where you will be able to plan your work cycle 3 to 4 months in the future, as you will be working a 3-day, 3 night and 3 off shift rotation. In return they are offering a starting salary of £38,000 with a good benefits package which include 20 days + Bank Holidays, Private Healthcare, Company Pension (Nest), and Life Assurance. For more information, please contact Jean-Claude Hedouin at Ex-Mil Recruitment Ltd on (phone number removed)

Now Recruiting Police Officers in Central London – Make a Real Difference as Part of a Specialist Force “BTP truly is a unique police force with a real family feel. We care deeply about what we do; serving the public and supporting our people. Our work matters. If you want to make a real positive difference to millions of people using the network every day, BTP is the place for you.” – Chris Casey, Divisional Commander, London and South East England. We are recruiting Police Officers within Inner London. Locations include, but are not limited to, stations such as Kings Cross, Euston, Wembley, Croydon, Clapham Junction, West Ham, Waterloo and Stratford. Please note: You are unable to specify a particular Inner London location, but your posting will be considered in alignment with where you live. Is this the role for you As a Police Officer with the British Transport Police, you will play a vital role in protecting millions of passengers, staff and members of the public. We offer one of the highest starting salaries for Police Constables across England and Wales, alongside an excellent benefits package, professional development opportunities and geographical flexibility. This role includes a wide variety of duties, from tackling serious and organised crime to addressing graffiti, theft and public reassurance. Your responsibilities will include visible patrols, responding to emergencies, conducting criminal investigations, gathering intelligence and building trust with the communities we serve. What you will get in return: Starting salary: £32,472, rising year on year to £50,256 after five years. London allowances: £8,738 (£5,588 London Allowance plus £3,150 London Weighting) from day one of training. Oyster card for personal and professional use. 25 days annual leave, increasing with service. A highly competitive Career Average Revalued Earnings (CARE) pension scheme. Voucher and incentive schemes, including cycle to work and a wide range of retail discounts. Continued investment in learning, supported by in house talent and development teams. Promotion and development opportunities across a range of police specialisms. Specialist support from Occupational Health and Wellbeing services. Free eyesight tests. Eligibility for the Blue Light Card. Membership of the Police Federation from day one. Support for work life balance, including 26 weeks of fully paid maternity leave, plus a range of other leave options such as carers’ leave, paternity leave and special leave. You will not be eligible to apply if: You have been unsuccessful at interview for a BTP Police Officer or Special Constable role within the last six months. You have been unsuccessful following an application or online ability testing for Police Officer, Special Constable or PCSO within the last six months. You have been unsuccessful following BTP vetting checks within the last 12 months. You have ever received a custodial sentence, including suspended sentences. You have previously been dismissed from another police force or have a live investigation. You are bankrupt, have a County Court Judgment, or an unmanaged Individual Voluntary Arrangement. You have tattoos deemed offensive (face and neck tattoos are considered on a case by case basis). You do not have permanent right to live and work in the UK. You have not resided continuously in the UK for the past three years. What you’ll bring You do not need prior policing experience. What matters is your motivation to make a difference and your confidence in handling a wide range of situations. Key qualities include: Strong communication skills. Good judgement and problem solving ability. Empathy and emotional resilience. The ability to build trust and remain calm under pressure. You will receive full training and ongoing development, with opportunities to specialise in areas such as CID, Counter Terrorism and County Lines. Progression is actively supported. Want to apply Applying is straightforward, with all applications completed online. Click apply now and you will be redirected to our careers page to complete your application

A reputable Housing Provider is currently seeking an Assistant Private Sector Housing Officer (Office Based) to join their busy Private Sector Housing team in London. Rate: £20.85 - £22.85 per hour Location: London Contract: Temporary / Ongoing Working Pattern: Primarily Office-Based This is an excellent opportunity for an individual looking to build or further develop a career within Private Sector Housing, Enforcement and Housing Regulation. The successful candidate will support a high-performing frontline team delivering services across licensing, enforcement, tenancy support and resident protection within the Private Rented Sector. The role will involve acting as the first point of contact for residents reporting issues including housing disrepair, poor property conditions, licensing concerns, unlawful eviction and tenant harassment. You will be responsible for triaging complaints, assessing the urgency and nature of cases, and allocating matters to the relevant Private Sector Housing Officers or Enforcement Officers. You will liaise directly with tenants, landlords, letting agents and other responsible parties to ensure repairs and housing concerns are addressed appropriately, whilst helping residents understand their rights and the legal protections available to them. Alongside complaint handling and case allocation, the successful candidate will support the wider Private Sector Housing team across a range of workstreams including: • Housing disrepair and property standards • Licensing administration and compliance • Unlawful eviction and harassment case support • Resident and tenancy support • Partnership working with homelessness, housing options and tenancy sustainment services • General housing enforcement administration and case management Requirements: • Previous experience within housing, customer services, enforcement support, homelessness or local authority services desirable • Strong communication and organisational skills • Ability to manage sensitive resident enquiries confidently and professionally • Good administrative, triage and case management skills • An interest in Private Sector Housing, tenancy services and housing legislation • Ability to work effectively within a fast-paced frontline environment This is a fantastic opportunity to gain broad exposure across Private Sector Housing services within a supportive and professional housing environment. Apply Now for the Assistant Private Sector Housing Officer

Senior Environmental Health Officer London Borough of Hackney Full-Time - 36+ hours per week Contract / Temporary Pay Rate: £24.96 - £27.85 per hour (PAYE) £33.64 - £37.53 per hour (Umbrella) The Role An exciting opportunity has arisen for a Senior Environmental Health Officer to join a dynamic Environmental Health team within the London Borough of Hackney. You will play a key role in delivering environmental health and regulatory services, supporting the Council's corporate objectives and community safety priorities. This varied role involves enforcement, inspections, investigations, and partnership working across a wide range of environmental health functions. Key Responsibilities Carry out inspections of commercial premises and investigate complaints Enforce environmental health, public health, and health & safety legislation Prepare reports, case files, and legal documentation for enforcement and prosecutions Lead or support targeted operations and projects (e.g. food safety, infectious disease control, workplace incidents) Provide advice and guidance to businesses and the public Work collaboratively with internal teams and external stakeholders Contribute to improving standards across businesses within the borough Participate in out-of-hours work, including evenings and weekends where required About You To be successful in this role, you will need: A recognised Environmental Health qualification (e.g. BSc/MSc Environmental Health) Registration as an Environmental Health Practitioner (EHORB / CIEH recognised) Strong knowledge of environmental health and associated legislation Experience in inspections, enforcement, and complex investigations Excellent communication and report-writing skills Ability to manage a varied workload and work both independently and within a team What's on Offer Competitive hourly rates (PAYE or Umbrella options) Opportunity to work on diverse and impactful cases Exposure to complex and high-profile environmental health work Flexible and varied working environment Apply now to be part of a forward-thinking local authority making a real difference to communities across Hackney. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy

Senior Customer Relations Officer £290 per day (Umbrella) Croydon (Hybrid) 6 Month Contract Summary: Our client is searching for a Senior Customer Relations team to join their team in Croydon! Within this role, you would be responsible for managing end-to-end complain cases in line with the regulatory requirements and ensuring fair, balanced outcomes for customers. This role focuses on delivering high quality investigations, clear final responses, and driving continuous improvement through root cause analysis, stakeholder collaboration and enhancing overall customer experience. Accountabilities for the role: • Effective management of a complaint caseload with maintenance of accurate and timely records. Undertake comprehensive assessments of the merits of each complaint, including the consequences of such assessments and taking active steps to ensure that fair and balanced conclusions are reached for the customer whilst also managing any reputational issues to AEL. Timely production of "Final Response Letters" aimed at clearly detailing the rationale behind the decision reached whilst advising the customer of his/her FOS referral rights. Negotiation of compensatory benefits with internal and external complaint champions, complainants and the FOS Highlight complaint trends and operation process improvement suggestions / solutions to the Head of Customer Experience once identified following the resolution of the complaint Undertake effective root cause analysis tasks as requested by the Head of Customer Relations. Contribute to the production of Treating Customers Fairly (TCF) Bulletins and raising any conduct issues that may be identified as a result of complaint handling trends. Support in monitoring internal / external adherence to the Clients UK's complaint handling procedure / regulations. Maintain an up to date awareness of regulatory developments not limited to the Complaint (DISP) environment and escalating any concerns/updates as required. Participate, when required, in departmental initiatives in order to provide value to the UK business including (but not limited to) complaint training, presentations and knowledge sharing exercises in order to support and influence. Play an active role in identifying and improving our customers experience through group and individual efforts; to review and recommend improvements based upon complaint experiences. Reviewing all Final Response Letters escalated by the complaint champion network to ensure a fair outcome is being reached and the quality of the communication being sent is accurate Offering guidance and advice to the complaint champion network when they are attempting to resolve a complaint within 3-business days Working with the FOS when cases have been escalated to them for their review/investigation; providing case file information, with assistance from the CRT Admin, to assist them with forming their objective decision on the case Redirection of communication received within CRU to ensure it is being handled appropriately by the relevant line of business in CRT Admin absence. Experience & Qualifications Required: Solid knowledge and awareness of the FCA regulatory Framework for complaints handling and principles relating to TCF. Solid complaint handling experience within an insurance company, especially a claims environment. * A sound understanding of the FOS and it's associated procedures and practices. If you are interested in this position, please do not hesitate to apply! Please note in the event of high volumes of applications, we will only be able to respond to successful applications in the first instance. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Our client Hertfordshire county council is looking for a Senior practitioner to join their SASH (child exploitation) team. · Child Sexual and Child Criminal Exploitation · Homelessness · Family Breakdown - preventing children becoming Looked After · Young People Missing from Home · Young People at risk of radicalisation · Children becoming Looked After · Rehabilitating Young People home after a period of being Looked After · Young People in the Criminal Justice System and at risk of entering the system Job description To undertake structured assessments and provide intensive support to children and young people identified as having additional and complex needs and who are deemed vulnerable or at risk. To deliver appropriate interventions as part of an agreed package of support or be a responsible officer for an intensive intervention or court order, ensuring plans are robust and outcome focused and regularly reviewed. To manage a case load of young people and families who require social care or youth justice interventions. To prepare reports for youth offender panels, court and other agencies or specialist services as required. To undertake interviews for young people missing from care or education. To play an active role with colleagues in peer group supervision and role development sessions. To maintain accurate, comprehensive case management information using specified electronic database and complying with deadlines and statutory standards and requirements. To manage and be accountable with supervision and support for your own social work practice. To work effectively as part of a multi-agency team, contributing to research and development of the team and lead on specific projects To represent the Specialist Adolescent Service and deliver the objectives working in partnership with other agencies.Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250* per person placed. Double payrolls each week. *Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit

Company Overview Our client is a forward-thinking local authority based in the South West, committed to improving housing standards, protecting vulnerable residents, and supporting safe and sustainable communities. Due to increased service demand, the council is seeking an experienced Private Sector Housing Officer to join the team on an interim basis. Role Overview We are recruiting a Private Sector Housing Officer for an initial 6-month contract, starting ASAP. The successful candidate will be responsible for delivering a range of statutory private sector housing functions, ensuring compliance with housing legislation and contributing to improved housing conditions across the borough. This is a full-time role, offering competitive rates between £40–£45 per hour, with hybrid working available subject to service requirements. Key Responsibilities Carry out inspections of private sector residential properties under the Housing Health and Safety Rating System (HHSRS) Investigate complaints relating to housing disrepair, poor conditions, and statutory nuisance Take enforcement action in line with the Housing Act 2004, including improvement notices, prohibition orders, and emergency remedial action where necessary Undertake HMO inspections and ensure compliance with licensing requirements Prepare statements, notices, schedules of works, and prosecution files as required Provide advice and guidance to landlords, tenants, and other stakeholders Support empty homes work and contribute to wider housing improvement initiatives Maintain accurate records and case management in line with service standards Liaise with internal departments, external agencies, and legal teams where appropriate Requirements (Qualifications / Skills & Experience) Essential Significant experience working within Private Sector Housing in a local authority setting Strong working knowledge of the Housing Act 2004 and associated housing enforcement legislation Experience carrying out HHSRS assessments and HMO inspections Proven track record of taking formal enforcement action Ability to manage a varied caseload and meet statutory deadlines Excellent communication and negotiation skills Ability to work independently with minimal supervision Desirable Degree or professional qualification in Environmental Health, Housing, or a related discipline Membership of a relevant professional body such as the Chartered Institute of Environmental Health (CIEH) or CIH Experience preparing prosecution cases and attending court Experience dealing with complex or high-risk housing cases Additional Information Contract duration: 6 months (with potential for extension) Location: South West England Rate: £40–£45 per hour (DOE) Working hours: 37 hours per week Start date: ASAP Hybrid/flexible working available subject to service needs

School Attendance Service Officer- North West London Are you a passionate School Attendance Service Officer looking for your next role? 4Recruitment Services are currently recruiting for a School Attendance Service Officer to work in Elective Home Education & Child Employment Service based in The Northwest London area. Pay Rates: £23.81 - £31.35 per hour Umbrella Rate Information the Role We are seeking a committed and experienced School Attendance Service Officer to lead on Elective Home Education (EHE) and Child Employment responsibilities within a busy and dynamic service. This is an exciting opportunity for a highly motivated professional with strong safeguarding knowledge and experience of working with children, families, schools and multi-agency partners. The successful candidate will play a key role in ensuring children receive a suitable education, are safeguarded effectively, and that all child employment and performance legislation is adhered to. Key Responsibilities Lead on Elective Home Education casework and provide advice and guidance to schools, families and professionals. Work collaboratively with schools, admissions, inclusion services, early help, social care and Children Missing Education teams where there are concerns regarding a child’s education or welfare. Investigate breaches under the Education Act 1996 and take enforcement action where appropriate, including issuing Penalty Notices and progressing legal proceedings. Serve notices under Section 437 and School Attendance Orders where children are not receiving a suitable education. Prepare prosecution case files, witness statements and present evidence at court, tribunals and legal hearings. Monitor compliance with court recommendations and statutory requirements. Maintain accurate records and provide reports, data and responses to Freedom of Information requests. Support children with SEND, including liaison regarding Education, Health and Care Plans (EHCPs) and annual reviews. Lead on all aspects of child employment and child performance licensing. Provide professional advice and guidance to employers, production companies, schools, parents and partner agencies. Issue child performance licences, work permits and Body of Persons approvals in line with legislation and policy. Conduct visits to performance venues and workplaces to ensure compliance with licence conditions and safeguarding standards. Manage applications and approvals for licensed chaperones. Investigate breaches of child employment legislation and support legal proceedings where necessary. Deliver training and support to schools and professionals on child employment legislation and procedures. Essential Requirements: A degree or relevant qualification with experience in education, early help, school attendance or social care. Strong knowledge of safeguarding legislation and practice. In-depth understanding of Elective Home Education and Child Employment legislation. Experience managing complex caseloads and working in fast-paced environments. Excellent communication, investigative and case management skills. The ability to engage effectively with children, families and professionals from diverse backgrounds. Experience preparing reports, maintaining accurate records and presenting information confidently in meetings or court settings. Strong organisational skills with the ability to prioritise workload effectively. Right to Work in the UK Current Enhanced DBS on the update service Full UK driving licence would be beneficial Willingness to undertake travel as part of the role What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact out Team on (phone number removed) or email

Member Liaison & Complaints Support Officer £19-£21 per hour | Full-time | Hybrid (1 day in London office) We're working with a well-established professional membership organisation to find a Member Liaison & Complaints Support Officer to join their team on a temporary basis. This role is an immediate start and will run until October this year - candidates need to be immediately available. This is a great opportunity for someone who enjoys detail-driven administrative work, thrives in a structured environment, and is confident handling sensitive information with care and professionalism. The role You'll provide day-to-day administrative support across complaints and member liaison activity, helping ensure cases are handled efficiently, accurately, and in line with process. It's a busy and varied role where organisation, attention to detail, and clear communication are key. Key responsibilities Providing administrative support across complaints and member liaison processes Logging complaints and Code of Conduct cases accurately on internal systems Maintaining trackers to monitor cases, actions, and deadlines Carrying out initial eligibility checks and escalating queries where needed Updating CRM systems with accurate and timely information Coordinating complaints panels, including scheduling via Microsoft Teams Liaising with internal and external stakeholders to confirm availability and attendance Preparing and distributing panel documentation Supporting panel meetings and ensuring records are maintained Managing and triaging a shared complaints inbox Supporting improvements to inbox processes and workflows Assisting with reporting, including quarterly updates on complaints activity Providing general admin support, including document management and case coordinationWhat we're looking for Previous experience in an administrative role within a busy, service-focused environment Strong organisational skills and the ability to manage multiple priorities High attention to detail, especially when handling sensitive or confidential information Confident using IT systems, including Microsoft Office, Teams, and CRM platforms Clear and professional communication skills A collaborative approach and willingness to support across the wider team Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension £21.70 per hour PAYE / £28.29 per hour UmbrellaTo manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

PIP1 Investigator Location: Aylesbury HQ - Thames Valley Police Contract Type: 3 month minimum contract Hours: 37 hours per week, Monday to Friday Pay Rate: £20.91 PAYE per hour / £27.61 Umbrella per hour About the Role: We are currently recruiting for experienced PIP Investigators to support Serious and Complex Crime investigations within Thames Valley Police. This is an operational investigative role suited to candidates with a strong policing or major investigations background who are confident managing serious crime enquiries, progressing investigations independently, and producing high-quality prosecution files. The successful candidate will work as part of a mixed economy investigative team alongside Detectives, Police Officers and Police Staff Investigators, managing complex investigations from initial allocation through to court outcome. Key Responsibilities: Manage and progress serious and complex criminal investigations as Officer in Charge (OIC) Conduct suspect and witness interviews, including achieving best evidence where appropriate Gather, review and manage evidential material including digital evidence, CCTV and mobile device data Prepare evidentially sound prosecution files for CPS and Crown Court submission Maintain accurate investigative records using NICHE and ensure compliance with the Victims Code Conduct safeguarding assessments and work closely with partner agencies including MASH Attend court to provide evidence and support victims and witnesses throughout the judicial process Ensure compliance with CPIA disclosure obligations and force policy requirements Support fast-time investigations and provide resilience across investigative teams when required Essential skills and experience: PIP1 Accredited Investigator Previous police investigative background essential Full UK driving licence essential Experience managing criminal investigations and progressing case files Strong understanding of safeguarding, victim care and disclosure responsibilities Experience preparing CPS files and dealing with Crown Court matters Excellent communication, organisational and decision-making skills Ability to manage multiple investigations within a fast-paced operational environment Flexible approach to working hours, including evenings and weekends where required Apply Now Service Care Solutions is proud to assist in this recruitment campaign. If you meet the above criteria and would like to be considered, please apply now or reach out directly to discuss the role in more detail. Harry Greenhalgh Recruitment Lead – Defence Service Care Solutions (url removed) (phone number removed)

Adecco is recruiting for an experienced and motivated Temporary Accommodation Officer to support a busy Housing & Regeneration service within a local authority in South West London. This is a key frontline role providing safe, suitable temporary accommodation for households experiencing homelessness. If you thrive in a fast‑paced environment and want a role where your decisions make a direct, positive impact on people's lives, this could be the perfect fit. Temporary Accommodation Officer London Borough of Richmond and Wandsworth Location: SW15 1HR, with the occasional visit to (TW1 3BZ) Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 36 hours per week £25.16 per hour PAYE / £32.88 per hour Umbrella ASAP Start Please be aware that, due to the operational demands of the role, this post is entirely on‑site with NO option for home working. About the Role In this role, you will: Allocate and let temporary accommodation in line with statutory legislation and the Homelessness Code of Guidance. Manage placements effectively to ensure the best use of stock and reduce the need for Bed & Breakfast accommodation. Complete suitability assessments under homelessness legislation. Handle the full administrative process for offers, refusals, and duty discharges. Carry out regular property inspections, ensuring accommodation meets required standards (including HHSRS). Liaise with private landlords, agents, and accommodation providers to ensure quality and compliance. Prepare reports and written statements for legal queries, case reviews, and enquiries from stakeholders. Support vulnerable households, referring to appropriate statutory and voluntary services where needed. Manage leasing schemes, tenancy documents, and legal processes where relevant. Promote rehousing opportunities and mobility schemes to help reduce temporary accommodation placements. About You We're looking for someone who: Has experience in homelessness, housing allocations, lettings, or temporary accommodation. Can confidently interpret and apply housing legislation (Housing Act 1996, HRA 2017, etc.). Is skilled at working with landlords, agents, and accommodation providers. Communicates clearly and professionally, both in writing and face‑to‑face. Can work independently, make informed decisions, and manage competing priorities. Is confident supporting vulnerable households and working in challenging situations. Can conduct property inspections and travel between sites as required. Is flexible and able to participate in duty rota working.What's in it for You A meaningful role supporting households at a critical point in their lives Opportunity to build specialist housing knowledge Supportive team environment with opportunities to grow Dynamic work where no two days are the same Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £22.02 PAYE / £28.71 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Local Welfare Assistance Officer, you will play a vital role in supporting residents experiencing financial hardship. You will assess and administer applications for a range of discretionary funds, provide welfare benefits advice, collaborate with internal and external partners, and help residents achieve greater financial stability. Key Responsibilities Administer applications for Local Welfare Provision, Discretionary Housing Payments (DHP), and Discretionary Council Tax Support/Hardship schemes in line with legislation and local policy. Deliver high‑quality, timely assessments and make fair, evidence‑based decisions. Assist residents with applications and provide comprehensive advice on welfare benefits, expenditure minimisation, and debt issues. Conduct home visits where necessary and work collaboratively with community organisations, charities, landlords, housing teams, and the DWP. Maintain accurate records, produce statistical data, and manage your caseload effectively. Identify potentially fraudulent claims and escalate appropriately. Use council IT systems to process awards, load payments, and update case notes. Experience We are seeking applicants with recent experience in the following areas: Administering Local Welfare Provision / Household Support FundYou will have recent experience assessing emergency financial support applications, crisis awards, or household support funding, including verifying evidence, determining eligibility, and making decisions based on policy. Administering Discretionary Housing Payments (DHP)You will be confident reviewing and processing DHP applications, understanding housing need, affordability assessments, and the regulatory framework governing DHP awards. Administering a Discretionary Council Tax SchemeYou have experience assessing Council Tax Support Hardship Fund or a similar discretionary council tax reduction scheme, including calculating awards and applying local scheme criteria. What You'll Bring Strong knowledge of welfare benefits legislation, including Housing Benefit and Council Tax Support. Analytical skills and the ability to apply discretion impartially. Excellent communication skills, both written and verbal. Ability to work independently, manage competing priorities, and meet strict deadlines. Experience supporting vulnerable residents with empathy, professionalism, and confidentiality. Ability to use Word, Excel, and council IT systems confidently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Are you a compassionate, resilient and proactive housing professional ready to make a real difference in people’s lives? We’re looking for an experienced Sheltered Housing Officer to deliver a high-quality, person-centred service within housing for older people and specialist schemes. This is a rewarding, site-based role where no two days are the same. What you’ll be doing: Delivering tailored, outcome-focused support that empowers residents to live independently Managing complex casework including safeguarding, domestic abuse, mental health, hoarding, anti-social behaviour and substance misuse Providing a visible, responsive on-site presence through effective lone working Ensuring schemes are safe and compliant through regular inspections, testing and robust health & fire safety management Managing property-related issues and maintaining high standards across dwellings and communal areas Mediating disputes and fostering a safe, inclusive community environment Working flexibly to deliver a tenure-blind, whole-place offer that meets the needs of residents and the wider community Contributing to continuous service improvement in line with legislation and local policyWhat we’re looking for: Experience in sheltered, supported or older persons housing Strong case management and safeguarding knowledge Confidence in lone working and managing competing priorities Solid understanding of housing management and health & safety compliance A proactive, solutions-focused approach with excellent communication skillsIf you’re passionate about supporting older residents to thrive, confident managing complex situations, and committed to delivering high standards of housing management, we want to hear from you. Apply today

Tenancy Officer Islington Full Time Temporary Ongoing An excellent opportunity has become available for an experienced Tenancy Officer to join a respected Housing Association, managing a Waltham Forest patch and delivering a customer-focused tenancy management service with a strong emphasis on ASB case management and tenancy sustainment. THE ROLE The Tenancy Officer will be responsible for delivering an effective neighbourhood and tenancy management service, carrying out tenancy visits, managing ASB cases, and supporting residents to sustain their tenancies across the Waltham Forest area. Manage a designated patch of properties across Waltham Forest Conduct tenancy visits and tenancy audits to ensure compliance and tenancy sustainment Investigate and manage anti-social behaviour cases from initial report through to resolution Work closely with residents, partner agencies, and support services to resolve tenancy-related issues Maintain accurate tenancy records, case notes, and reports in line with housing policies and procedures Identify safeguarding concerns and make appropriate referrals where required Deliver a visible and responsive housing management service focused on excellent customer careTHE CANDIDATE The successful candidate will have previous experience working in a Tenancy Officer or Housing Officer role within a Housing Association or Local Authority setting, with strong experience managing ASB cases. Proven experience managing anti-social behaviour and tenancy breaches Strong knowledge of housing management and tenancy legislation Experience carrying out tenancy visits and resident engagement Excellent communication and conflict resolution skills Full UK driving licence and access to a vehicle is essential for managing the patchTHE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 3 Month Contract RATE The pay for the role is £27.07 per hour LTD company rate. The PAYE equivalent is £23.08 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate

We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities ·Deliver comprehensive, person-centred housing advice to prevent homelessness. ·Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. ·Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. ·Identify and address safeguarding concerns, making referrals to support services as necessary. ·Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. ·Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You ·Experience working in homelessness prevention, housing options, or housing casework. ·Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. ·Experience managing complex homelessness and tenancy sustainment cases. ·Excellent communication and negotiation skills to engage with landlords, tenants, and support services. ·Ability to interpret and apply housing legislation to support decision-making. ·Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Looking for your next housing contract role where you can make a real impact? A North East London local authority is seeking an experienced Accommodation Needs Assessment Officer to join their busy Housing Needs team on a 3-month contract. This is an excellent opportunity for a homelessness professional with strong knowledge of housing legislation and temporary accommodation to work on complex and meaningful cases, supporting vulnerable households and helping to prevent homelessness across the borough. In this role, you will: ·Assess temporary accommodation and housing needs under Part VII of the Housing Act 1996 ·Manage complex homelessness cases and support customers with housing options ·Update and implement Personalised Housing Plans in line with the Homelessness Reduction Act 2017 ·Work closely with Social Care, hospitals, legal services and other partner agencies ·Make decisions relating to Section 193 discharge of duty ·Coordinate placements within specialist temporary accommodation schemes ·Maintain accurate homelessness records and statutory data To be successful, you will need: ·Previous experience within homelessness prevention or temporary accommodation ·Strong understanding of the Housing Act 1996 and Homelessness Reduction Act 2017 ·Excellent case management and communication skills ·Experience supporting vulnerable households in a local authority setting If you are immediately available or looking for your next local authority contract opportunity, we would like to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed)

Housing Solutions Reviews Officer Location: South East London Hours: 37 hours per week Working Hours: 09:00 – 17:00 Pay Rate: £36 per hour umbrella Contract Type: [3 to 6 months ongoing contract] Key Responsibilities Conduct statutory homelessness reviews, including Section 202 reviews, in line with the Housing Act 1996 (as amended). Review and evaluate housing decisions relating to duty owed, suitability of accommodation, priority need, intentionality, and local connection. Apply the Homelessness Code of Guidance, Review Regulations, and relevant case law to ensure decisions are legally sound and defensible. Prepare clear, comprehensive, and well-reasoned review decision letters within statutory timescales. Monitor compliance with housing legislation, policies, and procedures. Analyse trends and outcomes arising from reviews to identify service improvements. Work collaboratively with Housing Solutions teams, Legal Services, and partner agencies. Engage with residents and stakeholders professionally, ensuring transparency and fairness in decision-making. Contribute to service development and quality assurance initiatives.Essential Requirements A Bachelor’s degree in Social Work, Public Administration, Urban Studies, Law, or a related field (or equivalent professional experience). Minimum of three years’ experience in housing services, homelessness, reviews, or a related area. Demonstrable experience undertaking Homelessness Part 7 reviews, including Section 202 reviews. Strong working knowledge of: Housing Act 1996 (as amended) Homelessness Reduction Act 2017 Homelessness Code of Guidance Review Regulations Relevant homelessness case law Experience working within a London local authority.PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email

Senior Customer Relations Officer 6-Month Contract | Hybrid – Croydon | Up to £330 per day We are currently supporting a leading global insurance organisation with the appointment of two Senior Customer Relations Officers on an initial 6-month contract basis. This position sits within the customer relations and complaints function, focusing on complex complaint investigations and Financial Ombudsman Service (FOS) referrals across general insurance products. The successful candidates will play a key role in delivering fair customer outcomes while ensuring regulatory compliance and maintaining high service standards. Overview: The role is responsible for managing complex and escalated customer complaints from receipt through to resolution, including cases referred to the Financial Ombudsman Service. You will work closely with internal stakeholders, claims teams, underwriting and legal functions to investigate concerns thoroughly and deliver well-reasoned final responses in line with FCA requirements. Day-to-Day Responsibilities: • Managing a portfolio of complex and escalated complaints • Handling Financial Ombudsman Service (FOS) cases end-to-end • Conducting detailed investigations across multiple insurance products • Drafting high-quality final response letters and case summaries • Liaising with internal departments to obtain evidence and case information • Ensuring complaints are handled within FCA and internal regulatory timeframes • Identifying trends, root causes and potential conduct risks • Supporting continuous improvement initiatives within customer relations processes Essential Skillset: • Strong experience within General Insurance • Proven experience handling Ombudsman/FOS complaints • Excellent written communication and investigation skills • Strong understanding of FCA complaint handling regulations and DISP rules • Ability to manage high volumes of complex casework independently • Strong stakeholder management and decision-making capability • Previous experience within insurer or large financial services environments preferred Package: • Initial 6-month contract • Up to £330 per day • Hybrid working – minimum 1 day per week in the Croydon office • 37-hour working week • Immediate start available

Resolutions Officer - Complaints Handling Contract: Temporary Hours: 35 hours per week Locations: London (Stratford area) - Hybrid 1 day per week Manchester (Trafford area) - Hybrid 1 day per week Pay Rate London: £18.07 per hour Manchester: £15.87 per hour The Opportunity Bridge Recruitment is currently recruiting experienced Resolutions Officers on behalf of a large and well-established housing organisation to support their Customer Relations team with a backlog of complaint cases. This role focuses on investigating and resolving customer complaints, ensuring responses are clear, fair, and compliant with complaint handling policies and the Housing Ombudsman Complaint Handling Code. You will manage your own caseload and work closely with internal teams to investigate issues and deliver high-quality written responses to customers. This is an excellent opportunity for someone with complaints handling experience, particularly within housing, public sector, or regulated environments. Key Responsibilities Manage and investigate a caseload of customer complaint cases Draft high-quality written responses, including formal complaint letters and emails Communicate with customers via telephone, email and virtual meetings Work with internal departments to gather information and support investigations Apply complaint handling frameworks and policies when drafting responses Ensure responses align with the Housing Ombudsman Complaint Handling Code Maintain accurate case records and documentation Identify trends within complaints and highlight potential service improvements Work in a fast-paced environment while meeting deadlinesAbout You We are looking for candidates who have experience managing complaints cases, rather than general customer service queries. You will ideally have experience within housing, but candidates from other sectors with strong complaints investigation experience will also be considered. Key Skills & Experience Previous complaints handling or resolution experience Excellent written communication skills, with experience drafting formal responses Strong investigation and problem-solving skills Ability to manage multiple cases and competing priorities Confident communicating with customers and internal stakeholders Strong attention to detail and record keeping Comfortable working with multiple IT systemsPlease apply with your updated CV

Specialist Temporary Accommodation Officer London £13.99 per hour On going Monday to Friday 09:00 – 17:18 Make a Real Difference in People’s Lives Our client is looking for a resilient, proactive and compassionate Specialist Temporary Accommodation Officer to join a busy frontline homelessness and housing support service. This is a rewarding opportunity for someone passionate about supporting individuals and families facing homelessness, housing insecurity and complex challenges. You’ll play a key role in helping people sustain tenancies, access support services and move towards stable, long-term accommodation and independence. Working within a fast-paced, outcome-focused environment, you will manage a varied caseload while building strong relationships with landlords, housing providers, statutory agencies and community organisations. The Role As a Specialist Temporary Accommodation Officer, you will: • Support individuals and families who are homeless, at risk of homelessness or living in temporary accommodation, • Deliver homelessness prevention and tenancy sustainment interventions, • Complete assessments, support plans and regular case reviews, • Coordinate wraparound support including housing, wellbeing, financial inclusion and community services, • Work closely with landlords, housing providers and external agencies to secure positive housing outcomes, • Help service users access welfare benefits, healthcare, education, training and employment opportunities, • Maintain accurate case records and work towards service targets and outcomes, • Identify safeguarding concerns and follow appropriate safeguarding procedures This is a frontline role requiring excellent communication, resilience and the ability to remain calm under pressure. What We’re Looking For We’re looking for someone who is: • Organised, empathetic and solution focused, • Confident managing challenging situations professionally, • Able to work in a fast-paced, target-driven environment, • Skilled at building positive relationships with service users and partner agencies, • Passionate about supporting vulnerable individuals towards independence Experience & Knowledge Essential: • Experience working with individuals, families or communities facing complex challenges, • Experience in a customer-focused, target-led or fast-paced environment, • Strong organisational and case management skills, • Ability to maintain accurate records and use IT systems effectively, • Excellent communication and relationship-building skills Desirable: • Experience within housing, homelessness prevention or temporary accommodation services, • Knowledge of homelessness legislation and tenancy sustainment, • Experience supporting individuals with mental health or complex needs, • Understanding of trauma-informed or strengths-based approaches What the Client Offers • Ongoing training and development, • Supportive team environment, • Opportunity to make a meaningful impact in the community, • Varied and rewarding frontline work, • Career progression opportunities within housing and support services Apply Today If you are passionate about helping people overcome barriers, prevent homelessness and achieve greater independence, we’d love to hear from you. Apply now to join the client’s dedicated support team

MMP Consultancy are looking to recruit a Tenancy Officer to join a fantastic Housing Provider based in North London. Reporting to the housing manager, you will be responsible for providing a range of tenancy and leasehold management services to a diverse group of residents, in a flexible way whilst also ensuring the varying needs of residents, including those most vulnerable are met. Duties: Engage with residents to ensure a comprehensive and effective housing management service is delivered in conjunction with colleagues. Deliver by taking ownership of assigned cases (including ASB) and regularly discuss case management progress with your Line Manager closing cases promptly when all actions are completed and keeping meticulous records. Communicate effectively with both the internal customer and external stakeholders, focusing on the needs of the resident and ensuring that services meet their needs and expectations. Take a multi-agency and cross organisational approach to problem solving, where this is appropriate and set out clear SMART action plans as to how the issues will be resolved. Putting risk assessments in place in all serious cases to ensure the safety of the customers and staff. Support the use of mediation where that is appropriate and other non-legal remedies. Ensure that the health and safety of our residents and staff is considered in casework. Experience Required: Experience of working in a demanding customer focused service environment Experience of housing management or casework management experience. Strong working knowledge of legislation within the housing sector. A strong understanding of housing management issues for different tenures

The post holder is responsible for development and maintenance of Education Health and Care Plans from initial application and assessment to the annual review process. The SEND Case Officer will work with families of children with Special Needs and Disability in a highly person-centred relational approach, and coordinate service provision across education, health and care to ensure holistic delivery plan for individual child and family. To work collaboratively with families, schools and other key partners agencies for individual children and young people with SEND to ensure children and young people are educated and are in receipt of appropriate provision that is inline with their holistic needs. The post holder will work closely with and facilitate engagement with educational settings and relevant practitioners to support, advise and monitor the local offer and to work with schools on individual cases as needed. SEND Case Officer’s should take a reflective approach to their practice in order to drive improvement. SEND Case Officers are part of a graduated response and should work with a team around the child approach. Timeliness of planning, quality of assessments and plans and impact of annual reviews will be important measures of success. The use of data and feedback by the post holder should also drive quality improvements. The SEND Case Officer is responsible for managing a case load of children and young people with SEND, acting as a key point of contact. this includes engagement with families, children, young people, schools, colleagues and other partners where a statutory assessment request has been made or responding to SEND queries. The post holder will be required to travel to and attend meetings at education settings across Camden and neighbouring boroughs. The post holder should undertake their work with due regard to the equitable use of resources and to drive the sustainability of SEND services. If you are interested in this role please send your updated CV in the first instance

Rental Income Support Officer Location: London Working pattern: Hybrid, 2–3 days on site Contract: 3 months initially Rate: £23.94 per hour PAYE / £30 umbrella An exciting opportunity has arisen for an experienced Rental Income Support Officer to join a busy local authority team. This role is focused on maximising rental income, reducing arrears and supporting residents to sustain their tenancies. You will manage a patch of rent accounts and take a proactive approach to income recovery through early intervention, resident engagement and effective case management. Working in a commercially focused environment, you will balance strong income collection with excellent customer care. Responsibilities Manage a patch of rent accounts and act as the first point of contact for rent-related queries. Take early action on arrears through phone calls, home visits and case follow-up. Negotiate and monitor affordable repayment agreements. Draft clear, tailored correspondence to residents. Prepare cases for court officers and support possession and stay hearings. Attend evictions where required. Work with tenancy teams, welfare benefit officers, debt advice agencies and social care. Maximise Housing Benefit take-up and support residents affected by Universal Credit, the Benefit Cap and spare room subsidy. Identify vulnerable residents and make appropriate referrals to specialist support services. Maintain accurate records, reports and case notes. Support the wider team through cover, training and shared best practice.About you Experience of income management in social housing or local government. Strong knowledge of housing legislation, welfare benefits and the court pre-action protocol. Confidence negotiating sustainable repayment plans. Strong communication skills and a customer-focused approach. Ability to manage a busy caseload independently. NEC, Voidscope or RentSense experience is highly desirable.This is a fantastic opportunity for a housing professional who is confident, resilient and committed to delivering results while supporting residents. Apply now for immediate consideration. Rental Income Support Officer, Income Recovery Officer, Rent Arrears Officer, Housing Income Officer, Social Housing, Local Authority, Housing Benefit, Universal Credit, Tenancy Sustainment, Court Pre-Action Protocol, Possession Hearings, Rent Collection, Debt Recovery, Welfare Reform, NEC, Voidscope, RentSense, London Jobs, Hybrid Working

Commencing Monday 1 June 2026 The GOC registers over 34,000 optometrists, dispensing opticians, optical business and optical students. We protect the public by promoting high standards of education, conduct and performance among our registrants. Job purpose We are looking for a qualified lawyer to: 1. Provide legal advice and support on all GOC operations, strategic issues and projects; and 2. Manage the preparation of casework concerning (i) illegal optical practice and (ii) hearings before the Registration Appeals Committee (RAC) as part of the GOC’s Central Legal team, which comprises the Chief Legal Officer, one lawyer and one Administrator (Legal) Currently, staff mostly work remotely but this role requires some office-based work KEY ACCOUNTABILITIES Provide legal advice and support on all organisational operations, strategic issues and projects, including (but not limited to) in relation to the GOC’s core functions of registration, standards/guidance, education and training, and fitness to practise. Ensure the efficient management of casework concerning illegal optical practice (an average caseload of five cases) and RAC hearings (approximately one or two a year), including the development of case plans, identification of appropriate lines of enquiry, liaison with complainants and other external parties, instruction internal or external lawyers as needed, and preparation of hearing bundles Support colleagues across the organisation in devising and implementing legally compliant policies and processes Support the GOC's learning culture, assisting colleagues’ understanding of legal issues and assisting the personal development of junior staff Ensure the accurate recording and maintenance of management information, including performance data required for reporting to the GOC’s senior management team, the Council and the Professional Standards Authority Work in accordance with applicable KPIs and business plans, managing own workload and prioritising effectively while maintaining quality of output Maintain own skills and knowledge, including as required to maintain professional registration with SRA, BSB or CILEx ESSENTIAL SKILLS/EXPERIENCE/QUALIFICATIONS Qualified solicitor, barrister or legal executive with a practising certificate and at least two years’ post-qualification experience Good understanding of working in a legal or regulatory environment, including conducting legal research, advising on the interpretation and application of regulations, and drafting policy documents Good Microsoft Office skills, including SharePoint, Word, Excel and PowerPoint CRITICAL COMPETENCIES/BEHAVIOURS Supports the organisation’s commitment to promoting equality, valuing diversity, being inclusive and meeting our equality duties Can build relationships and work effectively across the organisation, engaging others in achieving compliance with legislation and good regulatory practice Has strong analytical, creative-thinking and problem-solving skills, demonstrating strong technical understanding of legal processes Conveys information (usually complex) accurately and clearly, whether verbally or in writing, ensuring understanding by all parties Makes decisions and recommendations that are sound, well-reasoned and supported by appropriate and relevant information/evidence. Details Salary: £60,000 pa Closing date: 16:00 Friday 15 May 2026 We may close this vacancy earlier than the closing date if we receive a large number of applications. Interviews: Interviews are on 19 and 21 May 2026 and will last about one hour. We are committed to ensuring that in exercising all of our functions we operate in a fair and transparent manner and in a way that is free from discrimination, harassment and victimisation. Within all of our functions, we are committed to promoting equality, valuing diversity, being inclusive, and meeting our equality duties. We will not discriminate on age, disability, gender reassignment, race/ethnicity/nationality, religion/belief, sex/gender, sexual orientation, marriage/civil partnership, or pregnancy/maternity. How to apply Please submit: Your CV (up to two A4 pages) * Your covering letter (up to two A4 pages) summarising your suitability for this role and any difficulty attending an interview on 19 or 21 May. Please note that we will not consider your application unless you submit both a CV and a covering letter as specified above. REF-(Apply online only)

Business Support Officer A Local Authority is seeking an experienced Business Support Officer to join its Temporary Accommodation team. This is an excellent opportunity for a highly organised and proactive administrator with previous Local Authority experience to support a busy housing service. The successful candidate will provide comprehensive administrative and business support to ensure the smooth running of the Temporary Accommodation service and assist the team in meeting operational and statutory requirements. Key Responsibilities • Provide high-quality administrative and business support within a fast-paced Temporary Accommodation service, • Manage shared mailboxes, finance processing, data entry, record management, and meeting arrangements, • Maintain and update internal systems, databases, and spreadsheets, ensuring records are accurate and up to date, • Support case management processes and produce reports when required, • Handle confidential and sensitive information professionally and in line with data protection requirements, • Work flexibly to manage competing priorities and meet deadlines, • Liaise effectively with internal departments, service users, and external stakeholders Requirements • Previous experience working within a Local Authority is essential, • Experience within Temporary Accommodation, Housing Needs, or Homelessness services is highly desirable, • Strong administrative, organisational, and IT skills, • Excellent communication skills, both written and verbal, • Ability to work independently and use initiative in a busy office environment, • Professional, reliable, and able to manage sensitive information confidentially

Service Improvement & Homelessness Reviews Officer Adecco are recruiting on behalf of the Local Authority for an experienced and highly skilled Service Improvement & Review Officer to join the Housing Demand team based at Perceval House, Ealing. This is an exciting opportunity for a housing professional with strong knowledge of homelessness legislation and statutory review processes to play a key role in ensuring fair, transparent and legally compliant housing decisions. Contract Details: Type: Temporary Pay: £300 per day Umbrella Location: Perceval House, Ealing Working Arrangements: Hybrid * Hours: Full time, 35 hours per week (Monday to Friday) Key Responsibilities: Conduct statutory homelessness and housing register reviews in line with Parts VI and VII of the Housing Act 1996 Analyse complex case files and review evidence to determine whether decisions should be upheld or overturned Produce high-quality and legally robust review decision letters Manage a complex caseload and ensure reviews are completed within statutory timescales Liaise with applicants, representatives, internal departments and external agencies Support Legal Services with County Court appeals, Judicial Reviews and legal challenges Attend court hearings and provide evidence where required Monitor review outcomes and contribute to service improvement initiatives Deliver guidance and training to officers on legislation, procedure and case law updates Maintain accurate records and performance data in line with audit and compliance requirements Key Requirements: Strong working knowledge of the Housing Act 1996 (Parts VI and VII) and related legislation Experience conducting statutory housing or homelessness reviews Excellent written communication skills with the ability to produce detailed decision letters Ability to manage competing priorities and work within statutory deadlines Experience liaising with legal teams, stakeholders and vulnerable customers Strong organisational and analytical skills Competent using Microsoft Office and housing management systems Minimum of 5 GCSEs (or equivalent), including English and Maths, or relevant housing experience/qualification This role requires a professional who can work independently, demonstrate sound judgement and contribute to delivering high-quality housing review services within a fast-paced local authority environment. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Legal Business Support Officer Location: Hybrid working (Harrow Council Hub, Forward Drive, Harrow, HA3 8NT) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - 3 months (with potential to extend) Pay Rate: £16.71 (PAYE) Pertemps is recruiting a Legal Business Support Officer to support HB Public Law, a shared legal service delivering work across multiple local authorities. This is a varied and fast-paced role providing high-quality legal and administrative support within a regulated public sector environment. This role will include performing a PA type function to the Director of Legal and Governance and, when necessary, providing diary support across the team. Key Responsibilities: Provide comprehensive administrative and legal business support across the Legal & Governance service in accordance with statutory requirements and council policies. Act as a key point of contact for complex enquiries and minor complaints, resolving issues effectively and escalating where appropriate. Support lawyers and managers by producing complex, confidential and sensitive legal documents, reports and correspondence. Co-ordinate meetings, panels and hearings, including diary management, preparing agendas, minute-taking and post-meeting actions. Maintain accurate records on legal case management systems, databases and spreadsheets, producing reports as required.Essential Requirements: Experience in legal support, governance or public sector business support Strong organisational skills and attention to detail Proficient in MS Word, Excel, Outlook and PowerPoint Excellent communication skills and ability to handle confidential information Ability to manage competing priorities and work collaborativelyDesirable: Local government or shared legal service experience Financial administration or SAP experience About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

A fantastic opportunity has emerged for a Homelessness Reviews Officer to join the housing options department at one of Adecco's most improved public sector clients for the next three to six months, paying up to £300 per day (Umbrella) for the right candidate. Our client is based in West London but this role is hybrid working (just 2 days each week in their office) and you will be working 36 hours each week (Monday to Friday). Key elements of the role include: • Undertaking complex enquiries to inform the decision making process and to carry out statutory and non-statutory reviews under current legislation particularly S202 of the Housing Act 1996 Part VI & Part VII, as amended, taking into account relevant case law and the Homelessness Codes of Guidance. Responding to threats of judicial review with expediency, preparing counter responses to legal arguments brought under the Rules of Administrative Justice Act. Authorising or refusing continuing discretionary temporary accommodation pending review or appeal, making such decisions in line with the prevailing legislation and case law. Instructing the Council's Legal Department and/or legal contractor in the conduct of litigation. Attending court hearings to represent the Council and to provide assistance to counsel as necessary on behalf of the local authority e.g. on the interpretation of the council and company procedures and policies as well as detailed information on the matter under litigation. Providing guidance to homeless officers on the suitability of accommodation allocated by the Authority including offers made under Part VI and Part VII of the Housing Act 1996 (as amended). Assessing and managing the risks associated with litigation on the basis of the strength of the presenting case, making recommendation to the team manager or head of service regarding possible risks of Judicial Review. Maintaining and applying a detailed knowledge of legislation, statutory guidance and case law and to apply this knowledge in the duties of the post. Preparing and presenting detailed reports to senior managers within the service on the outcome of court hearings and its implications to the local authority. Significant experience and knowledge of court processes relating to judicial review is key for this role. Only applicants who feel they meet the above criteria and can start on short notice (2 weeks' notice maximum) need apply for this role as our client is keen to interview virtually before the end of May 2026

Key Responsibilities Building Safety & Compliance • Own, deliver and regularly review building safety policies, procedures, management plans and processes., • Lead the Building Safety Case programme, including oversight of registration of in-scope buildings with the Building Safety Regulator., • Quality assure Building Safety Case Reports and associated fire and structural risk assessments., • Ensure full compliance with the Building Safety Act 2022, Fire Safety Act 2021, and secondary legislation., • Act as the councils subject matter expert for all building safety matters., • Own and deliver Mandatory Occurrence Reporting processes., • Drive delivery of the golden thread of building safety information across all WCC housing assets., • Deliver the building safety competency framework in line with PAS 8672 standards. Leadership & Governance • Line manage a multidisciplinary team including Building Safety Managers, Structural Engineer, Resident Engagement Officer and Administrator., • Report directly to the Head of Compliance & Building Safety, providing regular updates on compliance, remediation progress, KPIs and risks., • Chair and host Building Safety Committee meetings., • Horizon scan for legislative and regulatory changes impacting building safety. Programme & Project Delivery • Oversee allocation and tracking of building safety actions across reactive and planned works programmes., • Support procurement of consultants and remediation contractors outside existing frameworks where required., • Contribute to or manage client briefs for fire and safety improvement works., • Support Gateway submissions and works on in-scope buildings., • Review specifications and technical drawings to ensure compliance with Building Regulations and British Standards., • Oversee delivery and completion of building safety case reports in collaboration with Heads of Service. Stakeholder & Resident Engagement • Provide expert advice to internal departments on fire and building safety matters., • Work with Housing teams to support PEEP development., • Ensure robust resident engagement strategies and building safety information packs are delivered across all HRBs., • Liaise with Leaseholder Services on Section 20 consultations, and support planning, building control and listed building consent processes where required., • Engage with residents, leaseholders, councillors and external partners to promote a strong building safety culture. If you are interested in this role please send your updated CV in the first instance

Private Sector Housing Officer - East London £55-£60 per hour Initial 6-Month Contract Hybrid Working A progressive East London Local Authority is looking to appoint an experienced Private Sector Housing Officer on an interim basis for an initial 6-month contract, with a strong likelihood of extension. This opportunity sits within a highly regarded Environmental Health and Housing Enforcement team. The council is seeking a confident and technically strong Private Sector Housing Officer who can immediately contribute to complex enforcement work across the private rented sector. This role would particularly suit a motivated Environmental Health professional who thrives in a fast-paced enforcement environment and enjoys managing challenging cases involving rogue landlords, serious hazards, and non-compliant HMOs. The Role The successful Private Sector Housing Officer will manage a varied and complex caseload across the borough, taking responsibility for proactive enforcement and regulatory compliance activity, including: Undertaking HHSRS inspections and detailed property investigations Investigating housing complaints, disrepair, overcrowding, and statutory nuisance cases Taking formal enforcement action under the Housing Act 2004 Serving Improvement Notices, Emergency Remedial Action notices, and Prohibition Orders Investigating rogue landlord activity and pursuing non-compliant landlords Managing HMO licensing inspections, compliance, and enforcement Issuing Community Protection Notices (CPN's) and Civil Penalties where appropriate Preparing detailed prosecution and tribunal case files Liaising with legal teams, landlords, tenants, and external agencies Supporting wider service delivery within the Environmental Health functionAbout You To be considered, you will need: Recent Local Authority experience as a Private Sector Housing Officer Strong technical knowledge of HHSRS, Housing Act legislation, and enforcement procedures Experience carrying out complex enforcement investigations independently Proven background within Environmental Health, Housing Enforcement, or Private Sector Housing Experience dealing with HMO licensing and compliance activity Ability to confidently manage a busy and demanding caseload Excellent report writing, communication, and stakeholder management skills Availability to start at short notice or immediately preferredFor more information on this Private Sector Housing Officer opportunity, please contact Shaye at Park Avenue Recruitment. Email: (url removed) Phone: (phone number removed)

Are you passionate about making a real difference in people's lives? We're looking for a Homelessness Intervention and Prevention Officer to join a dedicated housing team in South London. This is an exciting opportunity to help prevent homelessness and provide sustainable housing solutions for those in need. Homelessness Intervention and Prevention Officer Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Grade 9 - £22.41 per hour PAYE / £29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home IT equipment provided ASAP Start Temp to Fixed‑Term Contract after 12 weeks. The FTC is set to last until October / November 2026. Please note: once the FTC commences, payment will be PAYE only, as Umbrella rates do not apply to council employment.Due to the high volume and complexity of cases, we are seeking candidates with proven, in-depth experience in homelessness prevention and housing casework. Key Responsibilities: Assess and determine homelessness applications in line with statutory legislation, including making clear and defensible Section 184 decisions. Conduct thorough enquiries to establish eligibility, priority need, intentionality, and local connection, ensuring compliance with the Housing Act 1996 and Homelessness Reduction Act 2017. Develop and implement personalised housing plans (PHPs) to prevent or relieve homelessness, using creative and practical solutions tailored to individual circumstances. Engage proactively with applicants through interviews and casework, providing accurate advice on housing options, rights, and responsibilities. Collaborate with internal teams and external agencies (e.g., social services, health professionals, landlords, and voluntary organisations) to secure sustainable housing outcomes. Negotiate effectively with landlords and housing providers to maintain tenancies and prevent eviction wherever possible. Produce high-quality written communications, including statutory decision letters and case notes, ensuring clarity, accuracy, and compliance with legal frameworks. Maintain accurate records and manage caseloads within statutory timescales, meeting performance targets and safeguarding standards. Apply problem-solving and negotiation skills to achieve positive outcomes for vulnerable individuals and families. Essential Knowledge Housing Legislation: Housing Act 1996 (Parts VI & VII) Homelessness Reduction Act 2017 Localism Act 2011 and relevant case law Statutory Duties & Decision-Making: Understanding of Section 184 decisions (eligibility, priority need, intentionality, local connection) Knowledge of prevention and relief duties and main housing duty Safeguarding & Vulnerability: Awareness of safeguarding principles for adults and children Understanding of risk factors such as domestic abuse, mental health, and exploitation Housing Options & Welfare: Familiarity with social housing, private rented sector, supported accommodation Knowledge of welfare benefits (Universal Credit, Housing Benefit, DHPs) Multi-Agency Frameworks: Ability to work within frameworks involving social services, health, probation, and voluntary agencies Essential Skills Interviewing & Assessment: Ability to conduct detailed homelessness assessments and gather evidence Decision-Making & Problem-Solving: Making defensible statutory decisions under pressure Creative solutions to prevent homelessness Communication: Outstanding written skills for statutory letters and case notes Strong verbal and listening skills for client engagement Negotiation: Skilled in negotiating with landlords and housing providers to sustain tenancies IT & Case Management: Proficiency in housing systems (e.g., Northgate, Jigsaw, Locata) and Microsoft Office Organisational Skills: Managing complex caseloads within statutory timescales Accurate record-keeping and compliance with GDPR Resilience & Empathy: Ability to handle challenging situations calmly and professionally Commitment to equality, diversity, and inclusion Additional Information You may be required to work across different locations and conduct home visits. Occasional work outside normal office hours may be necessary.If you're committed to helping people find sustainable housing solutions and want to be part of a team that makes a real impact, apply today through Adecco. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser