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Case jobs in United Kingdom

  • Customer Service Advisor
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    Customer Service Advisor
    3 days ago
    £27000–£30000 yearly
    Full-time
    Carnaby, London

    As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional support and resolving inquiries efficiently. This role is crucial in maintaining high levels of customer satisfaction and ensuring a positive experience with our services. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a professional and timely manner., • Provide accurate information and guidance on products, services, and policies., • Troubleshoot and resolve customer issues, escalating complex cases to the appropriate department when necessary., • Document all customer interactions and resolutions accurately in our systems., • Maintain a high level of product and service knowledge to effectively assist customers., • Adhere to company policies and procedures to ensure consistency and quality of service., • Contribute to a positive team environment and continuously seek opportunities to improve the customer experience. Required Skills and Experience: • Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely., • Excellent problem-solving abilities and a calm, empathetic approach to customer interactions., • A genuine passion for helping people and delivering outstanding customer service., • Proficiency in using computer systems and navigating various software applications., • Ability to work effectively in a fast-paced and dynamic environment., • Previous experience in a customer service role is desirable, but not essential, as full training will be provided.

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  • Solicitor
    Solicitor
    15 days ago
    £25000–£60000 yearly
    Full-time
    London

    We are seeking a dedicated and professional Solicitor or Consultant Solicitor to join our legal team. As a firm with significant expertise in conveyancing across all majority panel lenders, we are also keen to speak with solicitors who have experience in other areas of law. This role offers an exciting opportunity to work on a diverse range of legal matters, providing expert advice and support to clients and internal departments. The successful candidate will possess strong negotiation skills and a keen eye for detail, ensuring the delivery of high-quality legal services in a dynamic environment. This position is ideal for individuals looking to advance their legal career within a reputable organisation. • Provide comprehensive legal advice and guidance across various areas of law, tailored to client needs., • Draft, review, and negotiate contracts, agreements, and other legal documents with precision and clarity., • Represent clients in negotiations, mediations, and other dispute resolution processes to achieve favourable outcomes., • Conduct legal research to stay abreast of relevant legislation, case law, and industry developments., • Assist in the preparation of legal reports, summaries, and presentations for internal and external stakeholders., • Collaborate with colleagues across departments to ensure legal compliance and mitigate risks., • Maintain organised records of all legal documentation and correspondence in accordance with company policies., • Stay informed about changes in legislation that could impact the organisation or clients., • Qualified Solicitor or experienced Consultant Solicitor with relevant practising credentials., • Proven experience in negotiation within a legal context is highly desirable., • Excellent organisational skills with the ability to manage multiple cases efficiently., • Strong analytical skills coupled with attention to detail., • Effective communication skills, both written and verbal, tailored to diverse audiences., • Ability to work independently as well as part of a team in a fast-paced environment., • Commitment to professional development and continuous learning within the legal field. This engaging role is suited for motivated legal professionals eager to contribute their expertise and further develop their career within our organisation.

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  • Software Quality Analyst
    Software Quality Analyst
    1 month ago
    £18000–£24000 yearly
    Full-time
    London

    Candidate should have experience in Software testing using manual or automation testing procedures. Ensures software quality by designing and executing manual or automated test cases, identifying and reporting defects, and collaborating with developers to resolve issues before release. Responsible for reviewing requirements, analyzing risks, documenting procedures, and ensuring software functionality, performance, and reliability meet client standards Key Responsibilities: • Test Planning & Design: Create comprehensive test plans, scenarios, and scripts based on project requirements., • Execution: Perform manual and automated testing, including functional, integration, regression, and usability testing., • Defect Management: Identify, document, and track bugs using tracking tools (e.g., Jira), working with developers to verify fixes., • Collaboration: Work within Agile teams, communicating with developers and product managers to improve software quality., • Process Improvement: Recommend improvements to testing processes, tools, and methodologies to enhance efficiency. Key Skills & Qualifications: • Testing Methodologies: Deep understanding of SDLC (Software Development Life Cycle) and STLC (Software Testing Life Cycle)., • Tools: Experience with bug tracking tools (e.g., Jira) and automation tools (e.g., Selenium, Postman)., • Technical Skills: Proficiency in SQL and understanding of API testing., • Soft Skills: Strong analytical skills, attention to detail, and excellent communication. Other Requirements: • Bachelor’s degree in Computer Science or related field (or equivalent experience)., • 3 to 5 years experience in a QA Analyst role

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  • IT Quality Assurance (QA) & Testing Professional
    IT Quality Assurance (QA) & Testing Professional
    1 month ago
    £40000–£55000 yearly
    Full-time
    Harrow

    Job Overview We are seeking a highly skilled and detail-oriented IT Quality Assurance & Testing Professional to join our growing technology team in London. The ideal candidate will be responsible for ensuring the quality, performance, security, and reliability of software applications through structured testing processes and continuous quality improvements. This is a 100% office-based role, and only candidates currently residing inside London and able to work from the office will be considered. Key Responsibilities • Design, develop, and execute test plans, test cases, and test scenarios based on business and technical requirements, • Perform manual and automated testing for web, mobile, and backend applications, • Conduct functional, regression, integration, system, smoke, UAT, and performance testing, • Identify, document, and track defects using defect management tools (e.g., Jira, Azure DevOps), • Work closely with developers, product managers, and business stakeholders to ensure quality deliverables, • Validate data accuracy, API responses, and backend logic, • Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives, • Ensure compliance with QA standards, best practices, and security guidelines, • Support release activities and post-production validation, • Proven experience as a QA Engineer / Software Tester / IT Quality Analyst, • Strong understanding of SDLC, STLC, Agile, and Waterfall methodologies, • Hands-on experience with manual testing techniques, • Experience with test automation tools (Selenium, Cypress, Playwright, or similar), • Knowledge of API testing tools such as Postman or SoapUI, • Familiarity with SQL and database validation, • Experience using test management and bug tracking tools (Jira, TestRail, Azure DevOps), • Strong analytical, problem-solving, and documentation skills, • Experience with CI/CD pipelines, • Performance testing experience (JMeter, LoadRunner), • Knowledge of security testing basics, • ISTQB or equivalent QA certification, • Experience testing cloud-based applications (AWS / Azure) Eligibility Criteria (Mandatory) • Must be currently based inside London, • Must be able to work from office (no remote or hybrid option), • Must have the right to work in the UK

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  • Employee Relations Manager
    Employee Relations Manager
    1 month ago
    £45000–£55000 yearly
    Full-time
    London

    As the Employee Relations Manager, you will lead and manage all employee relations matters across the organisation, ensuring fair, consistent, and legally compliant practices. You will act as a trusted advisor to senior leadership and line managers, supporting them in handling complex people matters while fostering engagement, inclusion, and organisational effectiveness. Our organisation places people at the heart of everything we do, and your expertise will directly influence employee experience, organisational culture, and long-term success. Key Responsibilities: • Lead and manage employee relations cases, including disciplinary actions, grievance procedures, absence management, safeguarding-related staff matters, and performance issues., • Provide expert advice on UK employment legislation and internal policies., • Conduct and oversee investigations, ensuring fairness and adherence to best practices., • Support and coach managers to enhance people management capabilities., • Monitor ER trends and offer data-driven recommendations for improvement., • Support organisational change initiatives and formal consultations., • Ensure HR policies remain compliant and aligned with sector best practice., • Promote a positive, inclusive, and values-driven workplace culture. What You'll Bring: • Proven experience in Employee Relations or a senior HR advisory role., • Strong knowledge of UK employment law., • Demonstrated ability to manage complex casework independently., • Excellent communication, influencing, and conflict resolution skills., • Experience within the education, training, or apprenticeship sectors is desirable. What We Offer: • An attractive salary ranging from £45,000 to £55,000 per annum, dependent on experience., • Ongoing professional development opportunities to support your growth., • A clear progression pathway within a growing organisation., • A supportive and collaborative leadership team., • Commitment to employee wellbeing and work-life balance. Galaxy Skills and Training Ltd is committed to equality, diversity, and safeguarding. We welcome applications from all backgrounds and are dedicated to creating an inclusive environment for all employees.

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  • Brand Ambassador
    Brand Ambassador
    1 month ago
    £1600–£1900 monthly
    Full-time
    London

    Sales & Customer Service Opportunities No Experience Required | Immediate Starts Available New Year. New City. New Opportunity. Ready to leave the ordinary behind and step into a role where your personality, ambition, and effort actually matter? Looking for a fast-paced opportunity that rewards performance, growth, and consistency -- not just time served? ATLAS is launching and we’re on the lookout for motivated, outgoing individuals to join our Sales & Marketing team. Whether you’re looking to build confidence, learn real-world skills, or create long-term progression within a performance-based role, this could be your fresh start. About ATLAS ATLAS is a forward-thinking Sales & Marketing organisation specialising in field sales and customer acquisition. Our mission is simple: 👉 Connect brands with customers through meaningful, face-to-face experiences 👉 Create a positive, high-energy environment where people can grow personally and professionally As we expand into Dalston, we’re building a team of driven individuals who are hungry to succeed, eager to learn, and ready to take control of their earnings and development. Please note: This role requires a full-time equivalent commitment and is not suitable for candidates currently in full-time education. What You’ll Be Doing 💼 Sales & Customer Acquisition Engage customers face-to-face across London Drive sales while delivering a standout customer experience 🤝 Customer Service Build trust through strong communication Ensure customer satisfaction and positive brand representation 📣 Marketing & Brand Awareness Communicate product features and benefits clearly Represent clients professionally in various locations 👥 Team Collaboration Work closely with your team to improve sales quality Learn, adapt, and improve through shared feedback 📚 Product Knowledge Learn key stats, case studies, and examples Confidently answer customer questions 🎯 Coaching & Development Learn directly from a dedicated mentor Overcome objections and develop new skills daily 🗓 Meetings & Events Attend daily office meetings Optional team socials, networking events & celebrations What We Offer 🌟 Recognition & Rewards Weekly recognition meetings National award ceremonies 💸 Uncapped Earning Potential Commission-based structure Added incentives for hitting targets 🔥 Positive Team Culture Supportive, energetic, and social environment A workplace that celebrates wins and progress 🧠 Training & Mentorship One-to-one coaching with experienced sales professionals Ongoing development in sales, communication & leadership 🚀 Progression Opportunities Clear path into leadership and mentoring roles Opportunities to progress within your first year ✈ Incentives & Travel Extra rewards, exclusive events & international travel opportunities 📍 Prime Location Modern office based in the heart of Dalston, Hackney What We’re Looking For Strong face-to-face communication skills Ability to commute to Dalston / Hackney Enjoys working with people and being part of a team Eligible to work full-time equivalent (4–5 days per week, Mon–Sat) in the UK No experience required — full training provided Experience in retail, hospitality, sales, warehouse or customer service is a bonus Full UK driving licence preferred (extra incentives available), but not essential Your Next Opportunity Starts Here If you’re ready to make this year count, earn based on performance, build confidence, and be part of something exciting — ATLAS wants to hear from you. Apply now with your up-to-date CV and contact details for an immediate start. Successful applicants will be contacted within the next few days for a short conversation and the opportunity to attend a face-to-face meeting at our Dalston office. 👉 Apply today and take the first step with ATLAS.

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  • Legal Secretary/Administrative Assistant
    Legal Secretary/Administrative Assistant
    2 months ago
    £1000–£1150 monthly
    Part-time
    Hounslow

    Contract length: 12 months – Renewable Expected hours: 20 per week Work Location: In person Job Summary We are a small firm seeking a highly organised and detail-oriented Legal Secretary/Administrative Assistant. This role involves providing comprehensive administrative assistance, managing correspondence, and ensuring the smooth operation of daily legal activities. The ideal candidate will possess excellent communication skills, proficiency in Microsoft Office suite, digital form filling and the ability to handle multiple tasks efficiently. This paid position offers an excellent opportunity to develop your career within a professional legal environment. Responsibilities • Type legal documents with accuracy, including statements, representations, affidavits and correspondence using dictation and copy typing., • Manage and organise legal files, documents, and case materials in accordance with firm procedures, • Schedule appointments, meetings, and court dates; coordinate with clients and external agencies as needed, • Handle incoming calls, emails, and other correspondence promptly and professionally, • Utilise Microsoft Office programmes such as Word, Excel, and Outlook., • Maintain confidentiality of sensitive information at all times, • Assist with general administrative duties including filing, photocopying, and data entry. Qualifications • Proven administrative experience, preferably within a legal environment, • Strong typing skills with high accuracy and speed, • Excellent organisational skills with the ability to prioritise tasks effectively, • Proficient in Microsoft Office suite (Word, Excel, Outlook), • Good IT skills with the ability to adapt to new software applications quickly, • Effective communication skills both written and verbal, • Strong time management skills with the capacity to meet deadlines under pressure, • Ability to work independently as well as part of a team, • Organised approach with attention to detail in all aspects of work Benefits • Enjoy part-time flexibility – 3 days a week (20 hours), • Pension Scheme with employer contribution, • Practical experience and on the job training, • Office closed between Christmas and New Year, • Holidays – 14 days including Bank Holidays, • Free car parking available This position is ideal for a motivated individual seeking to advance their career in the legal field particularly in immigration, asylum and nationality law while contributing to a small professional team dedicated to excellence. Candidates in West London preferrable

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  • Sports Therapist
    Sports Therapist
    2 months ago
    Part-time
    London

    Part-Time Sports Therapist / Sports Rehabilitation Therapist £30 per hour | 6-hour shifts | Marylebone & West Hampstead Vitruvian Sports Therapy (VST) is looking for a skilled, thoughtful Sports Therapist to join our growing clinical team on a part-time basis. We work with people experiencing persistent pain, injury, and movement limitation — often where standard approaches have not fully resolved the issue. Our approach is calm, clinical, and individualised, combining hands-on therapy with advanced treatment technologies where appropriate. The role • Deliver one-to-one Sports Therapy and MSK treatment sessions, • Work with clients presenting with acute, chronic, and complex pain/injury patterns, • Shifts are 6 hours in length, • Based primarily in Marylebone (Portman Square) and West Hampstead, • May also involve occasional work at sports clubs or partner venues Pay & structure • £30 per hour, • 6-hour shifts (with guaranteed structure), • Consistent weekly availability preferred About you You will ideally have: • BSc (Level 6) or MSc (Level 7) in Sports Therapy, Sports Rehabilitation, Physiotherapy, Osteopathy, or a closely related field, • Level 5 Sports Therapists will be considered where there is strong, relevant clinical experience, • Excellent knowledge of anatomy, physiology, and biomechanics, • Confidence working with both active individuals and non-sporting clients, • A calm, professional manner and strong communication skills Experience with advanced pain and injury modalities such as: • High-Intensity Laser Therapy (HILT / K-Laser), • Radiofrequency therapy (e.g. INDIBA), • …is an advantage, but not essential. Full training will be provided where appropriate. What we offer • A supportive, clinician-led environment, • Time to treat properly — not rushed, high-volume work, • Exposure to advanced technologies and complex clinical cases, • Ongoing learning and development, • Work that values care, clarity, and professionalism How to apply • Send your CV, • A brief note outlining your background and why VST interests you We’re looking for therapists who care deeply about their craft, communicate well, and want to be part of a thoughtful, growing practice.

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  • Waking night Support for SEN teenager
    Waking night Support for SEN teenager
    2 months ago
    £16 hourly
    Part-time
    London

    We are looking for a Waking Night support worker / Carer to join a lovely team around our 18 year old teenager who has epilepsy, non verbal autism and additional health needs. We would need someone to take on 2 - 3 waking nights per week – the nights we need covering are the nights between Sunday and Friday. Normally we have cover for Friday and Saturday. We feel consecutive nights are best. These are 13 hour night shifts in the family home of the young man. These shifts are strictly waking to spot seizures (with video monitor and heart rate monitor). We are looking for someone experienced. On waking night shifts you need sufficient time to rest as you will need to be awake and alert during the waking night shifts. This position can not be taken as a second position next to a full time job. It might be suitable for a student of a related field (medical, Psychology or anything health related). You would often work together with other team members at the beginning or end of your shift (eg for bath time). Day shifts might available too on occasion. You would be assisting the young man with everyday skills and activities as well as feeding, bathing and toileting. It would be preferable if you are experienced with IC catheterisation otherwise we will train you. When working a waking overnight you will need to make sure that he is safe and alert parents in case of a seizure. You need to tidy and keep his environment clean and tidy. You should be responsible, cheerful, honest and very reliable and physically strong and healthy as he needs a lot of support and is immune compromised. You will be trained by members of the experienced team in all of his health needs but also the principles of ABA - a behaviour therapy. You will need to attend some of the team meetings too. There will be a general schedule but you will still need to be a bit flexible and sometime cover for other people in the team. You should: • Commit for minimum a year., • ideally be self-employed., • Invoice at the end of every month, • Able to work legally in the UK, • Be based in London, • Non Smokers and non Vapers only., • Needs to be comfortable with dogs. The position is based in north London. Please reply with a small cover letter explaining why you are interested (and please read full advertisement), send us your CV. Lateron we will need relevant references and a copy of your DBS. Salary Offered: £16 per hour or £208 per 13 hour night shift. Starting Date: for initial daytime training Asap. We look forward to hearing from you.

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  • Housing Disrepair Claims Handler / Call Handler
    Housing Disrepair Claims Handler / Call Handler
    2 months ago
    £11.5–£12.5 hourly
    Part-time
    London

    About Support for Tenants Support for Tenants is an FCA-regulated housing disrepair claims management company. We support tenants living in unsafe or unhealthy homes, helping them progress housing disrepair cases involving issues such as damp and mould, leaks, heating failures, structural defects, and infestations. We work closely with solicitors, housing providers, and inspection teams to support tenants through the claims process. The Role We are looking for a Housing Disrepair Claims Handler / Call Handler to join our team. This is a junior / entry-level role, ideal for someone with strong communication and admin skills who is comfortable handling phone calls and supporting housing disrepair cases. You will be one of the first points of contact for tenants and will assist with basic case handling and administration. Key Responsibilities • Handling inbound and outbound calls with tenants, • Gathering initial information about housing disrepair issues, • Logging case details accurately on internal systems, • Requesting documents, photos, and evidence from tenants, • Supporting case file preparation and organisation, • Liaising with internal case handlers and solicitors, • Providing clear, empathetic updates to tenants, • Ensuring information is recorded accurately and compliantly About You Essential: • Confident phone manner and good communication skills, • Basic administration and computer skills, • Ability to follow processes and handle sensitive conversations, • Good attention to detail Desirable (not essential): • Experience in call handling, customer service, claims, or housing Why Join Us • Entry-level role with training provided, • Meaningful work supporting tenants in unsafe housing, • Friendly and supportive team, • Opportunity to progress into senior case handling roles, • Flexible working options over time

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